Giftnote: Gift Message Engine

Every review carries the store that wrote it and how big that store is.

• 5★2026-08-19

  GiftNote is exactly what we were looking for to handle multi-address corporate orders! They were extremely helpful with setup and always responsive with every question I had.

  Essentially Charleston · outside the top 100k

  Link to this reviewVerify at sourceessentiallycharleston.com

• 5★2026-07-20

  We haven't yet used all of its capable of yet, but the gift message option was a huge unlock for our Q4 business.

  Curio Spice Company · top 10k store

  Link to this reviewVerify at sourcecuriospice.com

• 5★2026-07-13

  So far, so good! Admittedly we haven't fully utilized the multi-ship features yet, but the gifting and gift card experience has been a vast improvement. Easy to use, integration with Klaviyo is great, and the team is very responsive and helpful. There are some other platforms/apps out there for gifting and corporate/multi-ship that might be a little more polished, but when considering costs, this app provides a lot of value.

  Island Creek Oysters | Buy Oysters Online | Buy Caviar Online · outside the top 100k

  Link to this reviewVerify at sourceshop.islandcreekoysters.com

• 5★2026-07-10

  Gift note has been an amazing app to generate new leads and to drive down the number of customer service tickets on gift exchanges.

  HOWLER BROTHERS · top 10k store

  Link to this reviewVerify at sourcehowlerbros.com

• 5★2026-06-26

  We can’t say enough good things about GiftNote and the team! The GiftNote functionality in our Shopify store has enabled us to offer our seasonal sentimental gift product in ways that previously weren’t possible and it has given us a significant differentiator in our market. We’ve received several messages from customers telling us how easy the process is and how excited the recipient was to receive the email. We now have large organizations and professionals who regularly send their clients gifts ask about multi-gifting options, and we are looking to add the enhanced GiftNote feature. The entire GiftNote team was there to support the implementation into our website and email system! We are looking forward to using GiftNote for many years to come!

  Adoration Peony Garden · outside the top 100k

  Link to this reviewVerify at sourcewww.adorationpeonygarden.com

• 5★2026-06-22

  A must-have if gifting is any part of your business. We run a BBQ subscription box brand, and a significant chunk of our orders are gifts. For a long time, we had very little visibility into gift recipients and no real way to bring them into our ecosystem. Giftnote changed that. That handoff has been genuinely valuable for building a subscriber base beyond just the original purchaser. On the digital gift card side, Giftnote is a clear step up from what Shopify offers out of the box. The recipient experience is more polished, the messaging is customizable, and it just feels more intentional, like the gift was thought through rather than auto-generated. Setup was straightforward (plug and play for default product pages, and easy to customize....the pre-built Klaviyo templates were easy to customize with our branding) and the support team is responsive. Nick was extremely helpful at every stage of the rollout.

  Grill Masters Club · top 10k store

  Link to this reviewVerify at sourcewww.grillmastersclub.com

• 5★2026-06-08

  Giftnote has been a fantastic addition to our Shopify store. Not only has our customer experience improved, but our gift card sales have increased as well. The integration and set up was smooth, and the app is easy to use. We appreciate the quarterly check ins from the Giftnote team.

  Faithfull the Brand · top 100k store

  Link to this reviewVerify at sourcefaithfullthebrand.com

• 5★2026-06-05

  Great app, and Nick has been amazing with setup and troubleshooting.

  Good George Brewing · outside the top 100k

  Link to this reviewVerify at sourcewww.goodgeorge.kiwi.nz

• 5★2026-05-21

  Easy to work with and great leadership

  Dough Dissolve · outside the top 100k

  Link to this reviewVerify at sourcedoughdissolve.com

• 5★2026-05-18

  Love this app! Support is fantastic too :)

  Fox & Fallow · top 100k store

  Link to this reviewVerify at sourcefoxandfallow.com.au

Read all 179 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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