Intuitive Shipping
Flexible checkout shipping that fits your business, with human support.
#6 of 2,869 in Orders and shipping · Shipping Rates
- Rating
- 5.0 from 461 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2017
- Pricing
- Free plan available
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 5 of them are complaints you can read in full.
- 5★2026-08-25
Absolutely amazing team to work with! They helped me figure out all the issues I was running into to get the amount of different products we carry to "pack" correctly in the right boxes. Best part is being able to work with real people who can figure out any weird shipping issue we had.
BurleyPottery · top 100k store
- 5★2026-08-17
The team at Intuitive Shipping is amazing. They helped us with testing, supported us getting our items uploaded, setting up scenarios to address the unique items we offer, and the result was a seamless transition when we went live with the application. Shipping calculations are spot on and it has dramatically improved our customer experience. Thank you!
Seedburo Equipment Company · top 100k store
- 5★2026-08-12
Just switched our platform over to Shopify and were recommended Intuitive and could not be more pleased. Setting up all of our shipping zones and configurations seemed very daunting, but after a quick zoom call with Intuitive we were on our way. We got stuck on a few set-up configurations and our emails were answered within the half hour and explained to us exactly what we needed. I cannot say enough good things about this company. Exceptional product and exceptional staff.
RENNSTAND · outside the top 100k
- 5★2026-08-08
The best solution I've found for calculating complex rates. Great customer service where a real person looks at your specific situation and is always able to figure out what's wrong and provide simple guidance on what to do.
Coconut King · outside the top 100k
- 5★2026-08-04
Great customer support! The team was extremely helpful, patient with all my questions, and responded promptly throughout the entire process. A special thanks to Brandon, who was incredibly supportive and made the experience smooth and stress-free. Highly recommended!
Coast Depot · outside the top 100k
Link to this reviewVerify at sourcecoast-depot.myshopify.com
- 5★2026-08-04
Brandon is awesome. Did great work on a very challenging custom build for us. Love the app, went to it from an old one that couldn't handle our complex needs.
CTX Home Gyms · top 100k store
- 5★2026-07-08
Best of all is real support: Humans who understand their product and are willing to spend time on a video call helping you set it up to your requirements. Plus pretty thorough documentation. Dimensions for our product range varies widely, so dimensional shipping charges are a significant factor in our operations. Intuitive Shipping has helped us change from using markup and weight adjustment hacks to approximate our shipping charges, to proper dimensional shipping charges. Also, the fact that Intuitive Shipping can now sync dimensional data from Shopify metafields makes product data maintenance much easier. Product data can be maintained independently in one place, and your shipping configuration in Intuitive Shipping. Configuration can be complex, but that necessarily comes with the flexibility that the app provides.
Wired4Signs USA · top 100k store
- 5★2026-06-30
We do a lot of dropshipping from multiple suppliers, with thousands of SKUs, varying box sizes, and many bulk orders. This app is incredibly robust and handles even the most complex conditional shipping scenarios. Because it's so powerful, there is a steep learning curve. However, once you understand the logic behind it, it becomes much easier to use. What really stands out is the customer support. Their technical support team is excellent—they respond to tickets quickly and even offer 30-minute video sessions to help work through more complex scenarios. I'm taking off 1/2 star because of the pricing tiers. As a seasonal business, the jump from the 500-order plan to the 2,000-order plan is too large. There really should be an intermediate tier between 500 and 2,000 shipments. During our busy season, we end up paying for far more capacity than we actually need.
Smith Walbridge Band Products · outside the top 100k
- 5★2026-06-23
Great customer service. Michael got back to me right away about an issue we were having on our free shipping scenario and gave me instructions to fix it right away.
Lone Pine Gear Exchange · top 100k store
- 5★2026-06-19
Incredible responsivness!! team is knoledgable helpful and quick pleasure to work with and very spution oriented!
Hammont · top 100k store
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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