KNO Post Purchase Surveys
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
#32 of 2,132 in Store management · Surveys
- Rating
- 4.9 from 109 reviews
- Rating from stores in the top 100k
- 4.9
- On Shopify since
- 2020
- Seen on
- 3,096+ stores
What merchants say
Read all 124 with sourcesEvery review carries the store that wrote it and how big that store is, and 4 of them are complaints you can read in full.
- 5★2026-08-07
Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
Royfort · outside the top 100k
- 5★2026-06-13
Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.
Hummii Snacks · outside the top 100k
- 5★2026-06-05
great post purchase app
LOAM · top 100k store
- 5★2026-05-21
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
Marleylilly · top 10k store
- 5★2026-05-21
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
ZipFit · top 100k store
- 5★2026-05-20
Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.
Topo Designs · top 10k store
- 4★2026-05-19
Sid from customer support is awesome and really helped us trouble shoot through some issues we were facing. Happy to be working with them daily. Give it a try!
Mott & Bow · top 100k store
- 5★2026-05-12
It’s been one week since we signed up with KnoCommerce for our post-purchase survey, and although it’s still early, we’ve had a great experience so far, especially with onboarding thanks to Sid. He walked me through setting up the post-purchase survey, connecting everything to Klaviyo, and shared additional helpful tips along the way. I’m also planning to meet with him for another session to set up a product recommendation quiz. Excited to see the results from both the survey and the quiz!
Dr. Noze Best · top 100k store
- 5★2026-05-11
Great customer support and integrations with platforms that our retention team uses. Also, one of the best AI chat bots that I've ever used. Gave extremely clear instructions and didn't hallucinate
BRUNT Workwear · top 10k store
- 5★2026-05-11
Highly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags oHighly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags or customer profile tagsr so that I can also build logic into our CRM. The support team has been extra amazing, Sid, especially.
CareNatal · outside the top 100k
Read all 124 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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