Lucky Orange Heatmaps & Replay
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights.
#677 of 2,132 in Store management · Analytics
- Rating
- 4.7 from 821 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2014
- Pricing
- Free plan available
- Seen on
- 28,938+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 22 of them are complaints you can read in full.
- 1★2026-08-20
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
Next Level Goods · outside the top 100k
- 5★2026-08-19
Really well working
Frased · outside the top 100k
- 5★2026-08-19
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Success is Certain · outside the top 100k
- 5★2026-08-18
Just a great tool for tracking customer behavior! It's expecially useful for gauging real-time reactions to new campaigns or store updates.
Ensuenza · outside the top 100k
- 1★2026-08-18
i have not activated and paid subscriptions on your app and removed it from my shopify store please remove the charges alert i am getting. i am getting payment reminders please do not send me reminders on shopify as i havent used app or there is no issue of refund there is a issue of reminder payment failure by me in shopify store as i have uninstalled my app from shopify still getting payment failure messages it could lead to my shopify store to get freezed please solve this. please make a refund now as i have made payments without using your app even a single day please refund.
Herappeal-Indian Store · outside the top 100k
- 5★2026-08-17
Lucky Orange has been a game-changer for monitoring and optimizing our Shopify store. The heatmaps and session recordings give instant clarity on where visitors click and where they drop off, making UX fixes effortless. Setup was quick, and the insights have directly improved our conversion flow. Highly recommend it to any store owner looking to grow!
Maison Calyvo · outside the top 100k
- 4★2026-08-11
The heatmaps are great and it's nice to be able to get clear analytics about how people are interacting with the site. I wish there was a clearer integration with GA4 and that there was an obvious scroll depth analytics feature but we've only been using Lucky Orange for a day so far so maybe it's hidden away? I also got confused about the chat function as I thought at first it was Support Chat, not a brand chat function for the website. The unlimited seats are nice so I can help onboard the rest of the team as well.
The Peach Fuzz · outside the top 100k
- 5★2026-08-10
Dès que j'ai installé l'application, j'ai rapidement eu un contact avec un membre de Lucky Orange (Jordan Dodd). Il m'a montré les différentes manières d'analyser le trafic sur mon site. Excellent! Une offre pour les débutants, moins cher serait un bon moyen de capturer les nouveaux e-commerçants.
Megalify · outside the top 100k
- 5★2026-08-05
Justin fro Lucky Orange Support gave us excellent and timely support and solved multiple issues we were having.
Choice Wildlife & Landscape Photography · outside the top 100k
- 5★2026-08-05
Justin is an excellent and patient communicator!
Tinnigone · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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