Lucky Orange Heatmaps & Replay · Store management
Every review we hold for Lucky Orange Heatmaps & Replay, quoted in full, with the store that wrote it.
Bigger stores rate Lucky Orange Heatmaps & Replay at least as well as the crowd does. The store behind each review is the part the App Store never shows.
400 reviews pulled · 21 carry a rating and no text · 355 long enough to quote · 2024-10-10 to 2026-08-20
Every review we hold, newest first
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
Next Level Goods · www.nextlevelgoods.com · outside the top 100k
Really well working
Frased · frased.com · outside the top 100k
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Success is Certain · yoursuccessiscertain.com · outside the top 100k
Just a great tool for tracking customer behavior! It's expecially useful for gauging real-time reactions to new campaigns or store updates.
Ensuenza · ensuenza.com · outside the top 100k
i have not activated and paid subscriptions on your app and removed it from my shopify store please remove the charges alert i am getting. i am getting payment reminders please do not send me reminders on shopify as i havent used app or there is no issue of refund there is a issue of reminder payment failure by me in shopify store as i have uninstalled my app from shopify still getting payment failure messages it could lead to my shopify store to get freezed please solve this. please make a refund now as i have made payments without using your app even a single day please refund.
Herappeal-Indian Store · herappeal.in · outside the top 100k
Lucky Orange has been a game-changer for monitoring and optimizing our Shopify store. The heatmaps and session recordings give instant clarity on where visitors click and where they drop off, making UX fixes effortless. Setup was quick, and the insights have directly improved our conversion flow. Highly recommend it to any store owner looking to grow!
Maison Calyvo · maisoncalyvo.com · outside the top 100k
The heatmaps are great and it's nice to be able to get clear analytics about how people are interacting with the site. I wish there was a clearer integration with GA4 and that there was an obvious scroll depth analytics feature but we've only been using Lucky Orange for a day so far so maybe it's hidden away? I also got confused about the chat function as I thought at first it was Support Chat, not a brand chat function for the website. The unlimited seats are nice so I can help onboard the rest of the team as well.
The Peach Fuzz · shop.thepeachfuzz.co · outside the top 100k
Dès que j'ai installé l'application, j'ai rapidement eu un contact avec un membre de Lucky Orange (Jordan Dodd). Il m'a montré les différentes manières d'analyser le trafic sur mon site. Excellent! Une offre pour les débutants, moins cher serait un bon moyen de capturer les nouveaux e-commerçants.
Megalify · megalify.com · outside the top 100k
Justin fro Lucky Orange Support gave us excellent and timely support and solved multiple issues we were having.
Choice Wildlife & Landscape Photography · choicewildlife.com · outside the top 100k
Justin is an excellent and patient communicator!
Tinnigone · tinnigone.com · outside the top 100k
I had a great experience today with Justin. It was supposed to be for 15 minutes; however, he was gracio9us enough to go beyond to ensure that I understood how to properly use the platform. I've only been on Lucky Orange for two days but think I am going to like using the platform and give me some really good insight as far as data and gaps.
MelanBrand Skin, LLC · melanbrandskin.com · outside the top 100k
Lo que vengo viendo hasta ahora me parece súper útil. De las apps más completas para hacer Tracking al comportamiento del cliente.
Duendes del Uruguay · duendesdeluruguay.com · outside the top 100k
This is a useful ap but can sometimes be a lot of information to try and decipher - especially if your website has a lot of products
Ace Fixings · acefixings.com · outside the top 100k
After using a free heatmap/session tool for a while, and then trying Lucky Orange, the difference was immediate. The interface is genuinely intuitive — I wasn't digging through menus or watching tutorial videos just to find basic session recordings. Everything I need (heatmaps, session replays, conversion funnels) is right there in a dashboard that actually makes sense at a glance. Coming from a free tool, I didn't realize how much time I was losing to a clunky UI until I didn't have to deal with it anymore. Lucky Orange's dashboards surface the insights that matter without me having to piece them together myself. For anyone running an ecommerce storefront and trying to actually understand user behavior (not just collect data and hope you have time to dig into it), this has been a genuinely useful upgrade.
De Soi · drinkdesoi.com · top 10k store
I have a small addiction to Lucky Orange - I love watching how my customers behave and at what stage they leave my website - very insightful information!
as per usual. · unranked store
Fantastic insights, use it every day - highly recommend!
CalmaMovement · calmamovement.com · outside the top 100k
We've been really impressed with Lucky Orange's capabilities. They excel at data tracking down to the smallest nuance and more importantly they have figured out how to implement AI in an effective and genuinely useful manner, saving our team from digging through volumes of raw data. 10 out of 10 recommend.
LUMA NUTRITION · lumanutrition.com · top 100k store
This app is really useful, especially when you're first starting out as you can see exactly what your customers are looking at and for how long. You can even see where their mouse is moving (which is often following their eye movements). I've often watched a playback of a customer journey and seen something that could be improved on the website - or even where something wasn't showing correctly. You can also see when a potential customer is coming back to view something for a second, third or fourth time. There are more features but this is what I've found most useful to date.
The Bijou Stove Company · thebijoustovecompany.co.uk · outside the top 100k
Amazing insight. I'm addicted to sitting and watching customers, understand their most common journeys and barriers to purchase. A must-have for every ecom brand.
Zed Sleep · zedsleep.co · outside the top 100k
Great app, lets me see insights about my shop visitors clearly and easily!
Marlaina from Mar Jarz · marjarz.shop · outside the top 100k
Nice app , if you want in detail your website page reports.
Apexhairs · apexhairs.com · outside the top 100k
Overall great experience with using lucky orange. The detail you get in the replays and insights is great for a new business to see where they can improve and make changes to maximise conversion and customer satisfaction. Thank you.
OLOA · unranked store
Lucky orange help me remove friction from my check out page only a few days after turning it on. It feels like magic to be able to get this type of data and make changes to better inform potential shoppers and answer the questions they want to know about our product.
JAM Home Goods · jamhomegoods.com · outside the top 100k
Very useful app I have installed and used across three of my websites in the last few years. Lucky Orange lets me watch in real time what customers are doing and what they're clicking on. Many times I can work out which wholesale customer it is and if they're having trouble working out how to place an order I just jump on the phone and call them at the time. Has won and saved many an order.
Australian Map Gifts · australianmapgifts.com.au · outside the top 100k
I found this app by recommendation from chatgpt and have had my store live for just over a week now. So far the Lucky Orange app has been really useful for monitoring clients behaviour. The app can play videos of what named people have done whilst visiting my store, and it's listed on the side as well, search made, item added to cart etc. After being in the textile design industry for 25+ years, I have just set up my gated online store, selling my design archive of 17000+ designs b2b. Lucky Orange will be a useful tool to monitor that clients are not just browsing my store as a free inspiration library.
Mirjam Rouden · shop.mirjamrouden.com · outside the top 100k
worked with jordan. he was great. very useful information provided to assess the changes you need to make on your site. why customers are dropping off, etc.
Nadia's · nadiasevening.com · top 100k store
Lucky Orange works as they promise. It is a very useful tool, mainly if you are new in e-commerce.
Piccolo Riccio · www.piccoloriccio.com · outside the top 100k
Lucky Orange is great for shopify stores. What sets it apart is the ability to watch real session recordings on your checkout page, so you can see exactly where customers drop off is and to improve your conversion rate.
Nuero · nuerotechco.com · outside the top 100k
Very happy with the app! You can track the customer journey and optimize your shop with the insights.
Chewies Choice · chewieschoice.nl · outside the top 100k
Very inaccurate and unreliable
Home Haven Wellness · homehavenwellness.com · outside the top 100k
Such a great app, really insightful watching the videos of customers experiences and helping me improve the customer journey without the guess work.
Actively Conscious · activelyconscious.com · outside the top 100k
Says free 100 sessions per month, then asks to subscribe to $49 after the trial. Misleading
KangaFeet · kangafeet.com · outside the top 100k
I have had troubles with my account. After email contact with Jordan we jumped on a call and it was solved quickly. He also shared useful insights for detailed analytics. Thank you!
MentaleGrow · mentalegrow.com · outside the top 100k
We feel Lucky Orange gives us very valuable insight into our customers' online behavior. Seeing the time spent in each section, or the searches and where they lead, help us shape our site to suit our visitors. New features are introduced periodically, which afford us the ability to further control and customize.
Kennedy Galleries · kennedygalleries.com · outside the top 100k
I love this app, excellent
CFTDirect.com · cftdirect.com · outside the top 100k
Amazing service!! I previously used Lucky Orange before and had a great experience. Recently relaunch our brand and wanted to get set up right away but was having some minor tech issues. Reach out to the team and they quickly resolved the issues within in mins. Justin Tomlinson and the entire engineering team were super helpful, patient and thoughtful. They made my small business feel valuable and will be continuing to use this amazing app. Thank you again.
Scrubinskin · www.scrubinskin.com · outside the top 100k
Nifty tool to gather insights and optimization opportunities. Easy install with native app and Shopify, once data available easy navigation to heatmaps and scroll maps.
SensateUS · us.getsensate.com · outside the top 100k
weird app, the app never loads, coudn't access it, page white, on shopify customer events says it's tracking events, never configured anything
MySlavko · www.myslavko.com · outside the top 100k
This app surpassed my expectations, it did what it needed to and got a lot of feedback on what i need to improve on my store 10/10
Modest Forever · www.modestforever.com · outside the top 100k
Great app to discover what works and doesn't on the site. Very useful in particular to see what elements are most engaged with on landing pages so we can make informed decisions about repositioning key features.
Ayu Cosmetics · www.ayucosmetics.com · outside the top 100k
Great app and even better Support. Jordan was very helpful with a bot issue I was having.
Le' Diva Boutique Store · lediva.store · top 100k store
Justin was quick to assist with some user errors I was running into. Him and his team were very responsive and offered screen-sharing for additional trouble-shooting which was quick and helpful. The app has been great and easy to use.
VOX Amps USA Official Store · voxampshop.com · top 100k store
Very helpful and supportive with using the service.
www.tuwon.co.uk · tuwon.co.uk · outside the top 100k
UPDATE: 7 years of loyalty met with a 2,400% hike and technical excuses. I would like to clarify the facts regarding the developer’s response: After being a loyal customer for 7 years, I am deeply disappointed by how this transition was handled. A move from a $10 plan to a $249 plan—a 2,400% increase—without explicit consent is not professional practice. In a serious business environment, the standard procedure for discontinuing a legacy plan is to suspend service or limit data until the customer manually selects a new tier, rather than automatically charging a tier 24 times more expensive. Furthermore, the handling of the refund was unacceptable. It took seven emails and multiple explanations of PayPal’s own system before the refund was initiated. The repeated claim that an open dispute "blocked" the refund is factually incorrect according to official documentation; the "Issue Refund" button is specifically designed to resolve and close cases simultaneously. While the refund has now been processed, it only occurred after I threatened a formal Shopify Partner Violation report. After 7 years, the lack of transparency and the attempt to make me waive my buyer protection has resulted in a complete loss of trust. I will not be returning to this service. 24.04.26------------------------------------------------------------------------ I have been a loyal customer for years on a $10/month legacy plan. Without my explicit consent or any manual confirmation, Lucky Orange automatically migrated my account to a $249/month plan. This is a staggering 2,400% price increase! When I contacted support to resolve this unauthorized charge, the experience became even more concerning. They are currently refusing to issue a refund unless I first close my PayPal dispute. They claim the open case "blocks" them from refunding, which is technically false. According to PayPal’s own documentation, issuing a full refund is exactly what resolves and closes a dispute automatically. By asking me to close the case first, they are essentially asking me to waive my buyer protection, as a closed PayPal dispute cannot be reopened. This feels like a predatory tactic to hold my funds hostage. Pros: The software used to be good for the price. Cons: Unethical billing practices, predatory "bait-and-switch" pricing for long-term users, and deceptive support regarding refund procedures. Verdict: Avoid this app if you value transparent billing and ethical business practices. After years of loyalty, I am extremely disappointed by this breach of trust.
PAPERO BAGS · papero-bags.de · outside the top 100k
Great insights
Routine Lab · myroutinelab.com · outside the top 100k
We have been recommending Lucky Orange to DTC clients for years, and it consistently delivers the kind of behavioral insight that turns a stagnant 1.5% conversion rate into a 2.5%+ one
Open House · theopenhouseco.com · outside the top 100k
Super helpful staff (Jordan Dudd). Walked me through it and fixed everything seamlessly. And waited around for me to do each step.
Millennial Tarot · millennialtarot.com · outside the top 100k
App is super easy to navigate and analytics are easily understood and valuable. Video footage of customer activity is so helpful in learning behaviors and discovering flaws in your sight. Definitely recommend.
Be Your Own Magic™ · unranked store
Shopifyとのネイティブ統合は非常に便利で、サポートも素晴らしかったです。
MARVIS · marvis.jp · top 100k store
This app fails at its core purpose. It doesn’t reliably record key moments of the customer journey, you often can’t clearly see where users click, and around 40–50% of the recordings are completely broken, with large portions of the page missing or not rendered at all. This makes the data unreliable and, in many cases, unusable. I initially kept the app installed to give it another chance and review more sessions on a different day, but I unfortunately forgot to uninstall it before the trial ended and the billing cycle started. Despite explaining this clearly and politely, customer support refused any form of refund. What makes it worse is the support experience: instead of addressing the issue, they keep pushing for “demo calls” and tips, which is completely irrelevant when the problem is billing and product reliability. Once they have your money, the experience noticeably drops. Overall, between unreliable tracking and poor customer support, this has been a very disappointing experience. I would not recommend this app.
eternoa · unranked store
Only been using the app for a week so far, but has provided some insightful outlooks into customer behaviour which has allowed us to make some important changes on the website.
Cali Flow Shop · califlow.shop · outside the top 100k
Fantastic app, great insights and very helpful team on standby to assist with anything whenever you need them!
11Labs · unranked store
easy to use and good captures which really help understanding of website UX.
Fyfe Golf · www.fyfegolf.com · outside the top 100k
Arif
khan1 · unranked store
It's nice to be able to see more in depth info about costumer behaviour. Things like rage clicks is something I never thought about, but it's useful to see.
Luvie · www.tryluvie.com · outside the top 100k
Great app that gives solid insights into website heatmaps and user behavior. Justin from customer service was very efficient in presenting the app and handled any issues quickly and professionally. Highly recommended.
MOVEZEN · movezen.fr · outside the top 100k
Great app very detailed i love that for my business.
Skin Envy Beauty Bar · skinenvybeautybar.com · outside the top 100k
As a new startup, we didn't have any traffic to our website when we first added Lucky Orange, and I wasn't really sure how it was going to help us. But stuck it out through the free trial, assuming I'd just stay on the free version. However, on the last day of the free trial, we started getting enough traffic, we used up the free version sessions - and I knew I had to make the decision if it was worth paying for it. I studied the data, and quickly found that Lucky Orange would more than pay for itself just through the insights gathered from watching the user experience. I had no idea certain things were happening that were frustrating for the user into quickly clicking out of the site, because they weren't happening for me. I caught the issues right from our first users, and I was instantly able to optimize my site based on real use, and even created some A/B tests I never would have thought to try. Worth it.
Geobath (STiiMPAK) · unranked store
really good app to see where the drop off points for customers was and is and to see what customers see and think
Nuro · nuro-shop.com · outside the top 100k
Great app for CRO and understanding customer behaviour on your Ecomm platform. Justin was an excellent support too!
Richards Packaging · www.richardspackaging.co.uk · top 100k store
The app does its job well, but the €19 basic plan only supports 100~200 visitors actually per month. Beyond that, it stops recording and shows an error saying the storage is full, and you have to pay at least €20–30 more per month for additional space. What’s interesting is that support says you can’t free up disk space by deleting sections and that you still have to pay again anyway.
PetWoOw · petwoow.com · outside the top 100k
Jordan was great in our 15 minute discovery call and we are looking forward to the insights Lucky Orange will give us for our Shopify store.
PROPPR | Award Winning Toilet Foot Stool & Digestive Teas · theproppr.com · outside the top 100k
We are new to Lucky Orange so I won't speak about the service since I don't have enough working knowledge of it but I will speak on the impeccable service that I received from their support team. We were having a couple of issues with my team members account. I contacted support and they were diligent on resolving the issue while keeping in constant communication until the issues were resolved. Good support is hard to come by these days but Lucky Orange's support team is great!
Sunnen Products Company · www.sunnen.com · top 100k store
This app provides a great visual way to see how people interact with my site. The session recordings leaves me with useful feedback to make changes according to customer behavior which I wouldn't have had access to otherwise.
Prime Pizza Ovens · primepizzaovens.com · outside the top 100k
Πολύ καλή η εφαρμογή είναι ότι χρειαζομαι το ηλεκτρονικό μου κατάστημα μπορώ να δω τα πάντα και σε πραγματικό χρόνο αλλά και στα μηνύματα μου α1 καθημερινά στην ηλεκτρονικό ταχυδρομείο είναι κάτι που με βοηθάει πάρα πολύ έτσι ώστε το ηλεκτρονικό μου κατάστημα να μπορώ να ξέρω πώς δουλεύει και ποιοι το επισκέπτονται από ποιους τόπους και γενικά να βλέπω και τα βιντεάκια για το πώς συμπεριφέρονται οι χρήστες είναι υπερβολικά εύκολη και φιλική ς η χρήση της εστίνο ανεπιφύλακτα!!!!
Luminus Style · unranked store
Easy install, intuitive UX, very helpful onboarding call with Justin, helpful documentation, powerful tool. Ongoing insights, not just a quick heat map tool.
Retroactv Merch Inc. · www.retroactv.com · outside the top 100k
quit good
Wowiper · www.wowiper.com · outside the top 100k
There is no free plan. A soon as you add the app it makes you sign up for the subscription.
razzmatazz · razzmatazz.jewelry · outside the top 100k
Fantastic app that provides insights about your webstore that you would not have access to otherwise.
Voduz Hair · www.voduzhair.com · top 100k store
A must-have app for digital merchandise management, which keeps you on track and clearly identifies the next steps for website optimization.
Kiokii and... · kiokii.com · top 10k store
Jordan helped me with my onboarding. Really helpful even tho it was just 15 minutes. And a very sweet guy.
Lelakuh · www.lelakuh.com · outside the top 100k
Great tool to understand what is going on with your newly created store! Most helpful tool I've installed.
Golden Prints · goldenprintsonline.com · outside the top 100k
Fantastic App. It has allowed us to monitor how customers interact with our website and fix any sticking points. This has helped us to massively improve our websites conversion rate. Customer support is also great. We had an issue with integration. However, Jordan quickly jumped on a Zoom call and helped us get it sorted in no time. Highly recommend!
Direct Splashbacks · www.directsplashbacks.com · outside the top 100k
just started and looks very good. waiting for my tutorial on Monday to learn and improve experience
Johns Pet Store · www.johnspetstore8.com · outside the top 100k
very intuitive and mega useful! You don't guess, you literally see what your shop visitor saw and did when he was on your store, so you can improve your shop on the go
Walk Proud · unranked store
The plugin is great, it's exactly what I needed.
Palettei · unranked store
Great app! Helps us as we run META ads to determine problems , fix them, and improve CRO!
Yacht Protection Concepts · yachtprotectionconcepts.com · outside the top 100k
This is a game changer! It captures every customer journey from when they arrive your website till they leave. Watching the recording and heat maps have enabled me make changes to reduce cart abandonment and improve customer experience, leading to more sales. I highly recommend this app if you want to scale your business.
Ella Freda Organics · www.ellafredaorganics.com · outside the top 100k
Heel fijn programma krijg inzichten waar klanten blijven hangen en waar ze juist op doorpakken
Mochifi · unranked store
The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!
Luminary Decor · luminarydecor.com · outside the top 100k
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Abstrax Tech · abstraxtech.com · top 10k store
nice app
Drone Doctor Mexico · unranked store
Perfect!!!
VisionClearPro · unranked store
Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.
Dark Canyon Coffee Company · darkcanyon-coffee.com · top 100k store
Absolute game-changer for my store. Stop guessing why you're not getting sales—this app shows you exactly why. The session recordings helped me spot technical glitches and friction points I would have never found on my own. Essential for any serious brand owner.
ULUROOM · uluroom.com.au · outside the top 100k
Lucky Orange saved me multiple times. When you are a business owner, sometimes you can miss something on your website because you have a lot of thing in your head. This application is really a saver, you fill easily understand the issue on your website.
The Intimate Lab · unranked store
Great product, works very well !
Akora family farms · akorafamilyfarms.com · outside the top 100k
DO NOT INSTALL THIS APP - Shocking technical support!!!! They'll Leave you hanging for few days whilst continuing the billing cycle. App is decent but many times it doesn't capture the session and fails to record key moments. They'll just send an email saying "please uninstall then install again" Theyll reply in 24 hours then hope it gets delayed! No immediate support and attention to detail when speaking to their department! A reminder that there are apps with support responses in a few hours!!
Rugged Beard Co · unranked store
Top
226ERS · unranked store
Lucky Orange has been such a useful app for my Shopify store. I didn’t realise how much I was missing until I could actually see how visitors were moving around the site. The heatmaps and recordings helped me understand where people were getting stuck and what parts of my product pages needed improving. It has helped with launching my store and making sure that everything has been in working order for my customers. If you want to understand how customers behave on your store and make smarter decisions, I definitely recommend giving Lucky Orange a try.
Lavani Wellness · lavaniwellness.com.au · outside the top 100k
Really like this app to see where customer seems to have hesitation. The missing star is because alot of video capture are lagging and it can be difficult sometimes to see where exactly whats makes customers leave.
Baby's Essentials · unranked store
This app is fantastic. The heat map and playback features are really game changing and allow you to pivot immediately after identifying potential trouble zones with your products.
CARBONITE CREATIVE · carbonitecreative.com · outside the top 100k
Really good experience. Definitely one of the best data-tracking tools to understand how the Meta Ads pixel is learning and optimizing. Clear metrics, fast insights, and super easy to use. If you want to truly see how your pixel behaves behind the scenes, this app is a must
SoHo SM · unranked store
This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop. Support is, also, excellent. Every time I needed some answers or help, they are there to answer them quickly and effectively. So, I must say that I cannot recommend this app highly enough ! UPDATE: Once again, stellar support today. Thank you, Justin!
COLORADDICTED.COM · unranked store
Works great and has good analytics to go along with viewing individual sessions
ShapesPlastics · shapesplastics.com · top 100k store
Cette application fonctionne très bien et c'est toujours agréable de voir la navigation de nos clients via notre boutique en ligne. J'ai eu besoin d'aide et j'ai reçu un excellent service a la clientèle.
Créations Odie · creationsodie.com · outside the top 100k
Ein sehr nützliches Tool, das dabei hilft zu verstehen wo noch Optimierungspotentiale im Shop bestehen.
Lorica Nova · loricanova.de · outside the top 100k
Even though I’m still learning how to use the app and don’t fully understand everything yet, the customer service at Lucky Orange is absolutely excellent! They’re super patient, quick to respond, and really helpful every time I have a question. That kind of support makes a huge difference!
Novoqueen Pro · novoqueenpro.com · outside the top 100k
Great app, provides a ton of very actionable information on your customer journey and funnels. Jordan is very responsive. Highly recommended.
SoSocial · unranked store
This app is super helpful. It really helps you see your blind spots.
Moonlight at Midnight Holistics · moonlightatmidnight.com · outside the top 100k
Jordan was amazing. Accommodating, knowledgeable, and was able to answer all questions I had - Thank you Jordan!
The Functional Teacher · www.thefunctionalteacher.com.au · outside the top 100k
Great value is provided with having the ability to see the recordings of each visitor to my web pages which provides insight into what's working and not working and guide design changes for optimization. The same is true of the heat maps and being able to see what percentage of visitors make it from the top to the bottom of the pages. Without Lucky Orange I would have no idea of what is really going on.
Seymour Weaver MD, LLC · seymourweavermd.com · outside the top 100k
Great tool for learning audience and so much more.
HVS Home · www.hvshome.com · outside the top 100k
We use Lucky Orange mainly for the heatmaps and session replays to spot UX issues and better understand how visitors interact with our store. It’s really helpful for optimizing product pages. Highly recommended for any Shopify store that wants clear insights into visitor behavior.
Kinderdekbed.nl · kinderdekbed.nl · outside the top 100k
Excellent view of what is really happening on my website. So valuable in creating the ultimate experience for my clients.
Willow Tree and Company · willowtreeandcompany.com · outside the top 100k
Really love this app! The app is very useful if you wanna have an overview of customers behavior. The LIVE function is great to follow people!
Pawtner · unranked store
Hello Lucky Orange Team, I've really enjoyed using Lucky Orange and would love to continue exploring its full potential. Some of my favorite features so far include: Session Recordings & Heatmaps - These have helped me understand exactly how visitors interact with my store, what catches their attention, and where they drop off. Live Chat & Visitor Profiles - I've been able to engage with customers in real time and identify high-intent visitors instantly. Conversion Funnels & Form Analytics - These tools gave me clear insights into checkout friction and allowed me to test improvements that boost conversions. Dashboard & Real-Time Analytics - The live visitor overview makes it easy to monitor traffic sources and activity across all pages. Lucky Orange has been invaluable for optimizing my customer journey, and I'd really appreciate a 2-week extension to continue collecting behavioral data and refining the results further before upgrading to a paid plan. Thank you for considering this request! Warm regards, Androe Lane CEO | Palace of Roman
Palace of Roman · unranked store
Really good app. You can see exactly what your customers click on and how they navigate around your store which helps you analyse different aspects of your store
Dreamlash UK · unranked store
Good
GlowFlow · www.sierramuse.com · outside the top 100k
Easy to use and very helpful to see how your customers behave on your page in order to adapt accordingly!
vannbells · vannbells.com · outside the top 100k
Great analytics - very feature heavy but with ease of use and help at hand.
Comfort Furniture · www.comfortfurniture.shop · outside the top 100k
Very easy to use and has incredible insights on user behaviour. Looking forward to using this more and making strategic changes based on the data. Thank you so much.
Molly Miller · mollymiller.co.za · outside the top 100k
Great and very fast customer support.
Beaker & Wrench · beakerandwrench.com · top 100k store
Lucky Orange is a great tool — we love the heatmaps and session recordings, super helpful for understanding our customers.
Lando · famshow.myshopify.com · outside the top 100k
I’m new to e-commerce and Lucky Orange has been really helpful. The heatmaps and recordings help me understand what is happening on my site and where I need to make improvements.
Run by Chaos · unranked store
Verry usfull app!
BDS Brands · unranked store
It is great app
Easiefy · unranked store
it has a cool feature
Build My Mini · buildmyminiature.com · outside the top 100k
What a crap! I installed it and was constantly told email not valid. Changed email and tried forgot password and it kept looping into the login page with no way out. I deleted the app, but now I'm worried they start charging me after the free period. So I'm saying this loud now: PLEASE CANCEL MY PURCHASE and work on your lousy logon and Shopify integration page.
iCowhide UK · icowhide.co.uk · outside the top 100k
Love the software so far as i believe it will help improve our conversion rates
Kandyway · www.kandyway.com · outside the top 100k
Jordan is a gent. Great App.
Luxury Home Interior · www.luxuryhomeinterior.co.uk · outside the top 100k
It's buggy AF, logs me out and doesn't let me log in back again (dont recognize pswd) so i reset psw and nothing... open a new account with new email and it works until it logs me out, then the whole process repeats... i already used 4 emails
happypalmx · happypalmx.com · outside the top 100k
Lucky Orange gives me valuable insights with little work. At a glance each day I can see how many people visited my site, what pages were more visited, and how many people added items to their cart. Love their daily emails that give me this quick rundown and help me find opportunities with my website.
Humble Abode · humbleabode.shop · outside the top 100k
In just 15 minutes I learned more than I ever could from hours of YouTube tutorials. Jordan was energetic, practical, and clearly knows the app inside out. He answered every question quickly and accurately—and often anticipated what I needed before I even asked. It’s the first time (and maybe the last) I’ve spoken with a representative who truly understood the product and actually listened.
King & Tuckfield · kingandtuckfield.com · top 100k store
An excellent solution for Shopify stores probably the best tool for detailed data analytics and understanding where potential problems may be.
BarEquip.Pro · barequip.pro · outside the top 100k
Lucky Orange has been a game changer for our store. The visitor session recordings let us watch how customers actually browse, which makes it so much easier to spot friction points and improve conversions.
Top Spec Motorsports · topspecmotorsports.com · outside the top 100k
Still learning it but awesome so far!
Coffee Library · www.coffeelibrary.com · outside the top 100k
Broken App + Argumentative Support = Nightmare This app burned through my session quota by tracking my own visits AND all the visits from their support staff during 3+ hours of troubleshooting (which forced me into a $44 upgrade). Even after that, it still didn’t work; no alerts, visitor tracking broken. The way support handled my reasonable request for a refund was downright embarrassing. Instead of owning the problem, support was defensive, argumentative, hostile, and pushy about getting me on Zoom calls to do more troubleshooting, then refused to refund me. Glitchy product. Wasted time. Zero accountability. Stay far away. Will be disputing this charge with Shopify. I’ve already switched to "MIDA Replay Heatmaps" and it actually works! Tip: Hotjar is another polished and professional alternative solution.
LUNA skinlift™ · unranked store
I love the dashboard and the options to see the real customer interaction on my website. Very insightful and I highly recommend it!
Nuude · wearnuude.com · outside the top 100k
Session recordings give great insights, and the live chat is very handy. The interface can feel a bit crowded at first, but overall it’s an excellent tool for improving conversions.
Lonavia · lonavia.de · outside the top 100k
Great for analysing customer behaviour via a visual walk through
Arvuzi · arvuzi.com · outside the top 100k
Very useful, I especially like to follow what the visitors do each seconds
Aster · shopaster.store · outside the top 100k
so good
KooKaStyle · kookastyle.com · outside the top 100k
I was totally newbie to lucky orange and Jordan gave me tremendous amount of insight what to look out for and how to use lucky orange effectively. No matter how my question was dumb he was helpful. I do thank you again my friend!
Forgey · forgey.hu · outside the top 100k
Amazing app and its functions
RePlanet · unranked store
Just started using Lucky Orange and loving it so far!
HUNY · www.hunyhive.com · outside the top 100k
I love this app, definitely helpful to see bottlenecks and constraints on website
Intriguing Hair · intriguinghair.com · top 100k store
Great tool, especially for a new website that im still trying to clean up the UX.
PartsDuck.com · partsduck.com · outside the top 100k
App allowed me to track customers path on my website and make changes that improved my conversion rates. Would be awesome if the app could include conclusions based on the data provided as well.
AlienGuards · alienguards.com · outside the top 100k
My Lucky Orange onboarding was excellent. In one session, I learned how to use filters, events, and funnels to see exactly where customers drop off and take action right away. The walkthrough was clear, tailored to our Shopify store, and we even set up custom events on the spot. The interface is intuitive, the insights are powerful, and I’m confident this will help boost conversions. Highly recommend.
CD Reiss Shop · shop.cdreiss.com · outside the top 100k
I can know what customers have done on my web and improve performance.
Omoide Jewellery · omoidejewellery.com · outside the top 100k
Great app. Lets me get in the head of the customer and make any changes instantly to improve my stores funnel. 10/10
Glow Patches · getglowpatches.com · outside the top 100k
Very clear, I like the heatmap. I had a support call. I was helped very nice and with patience. I had many questions but the support has helped me with everything
Silvex · silvexofficial.nl · outside the top 100k
Very easy integration to Shopify, 1-click integration and simple signup process. Lucky Orange has many features and functionality for understanding the customer journey, automatically find meaning data through all the massive amounts of customer recordings.
ETHA Natural Botanicals · www.ethanaturals.com · outside the top 100k
Ik kan mijn website tracking niet meer terug vinden waardoor ik nu betaal en geen resultaten krijg
Givenza · unranked store
Lucky Orange serves as a useful tool for analyzing and understanding the traffic patterns of my website.
Kpopstores.Com · unranked store
Great app – I've been using it for a few years now. It's still a very useful tool for understanding customer activity. The only limitation is that we can't see when a customer scrolls down, as the screenshots remain fixed at the top of the page.
Arima Homewares · www.arimahomewares.com.au · outside the top 100k
We used Lucky Orange for about a year, then discovered Microsoft Clarity, which is completely free and does everything we needed. Around that time, we thought we had downgraded our Lucky Orange plan. Their app showed a message saying “No active subscription,” so we assumed it was canceled. Turns out that message was a bug, which their team later admitted. In reality, we had been getting billed $303.20 per month the entire time — for 16 months — totaling $4,851.20. We had no idea. There was no downgrade confirmation, no email notification, and no way to tell from inside the app that billing was still active. We didn’t use the tool once during that period. We believed the subscription was canceled. Their support team reviewed our case and still refused to refund anything. They claimed it was our responsibility to know we were subscribed, even though their own UI said otherwise. We’re now escalating through our Shopify Plus team to recover the funds. This product is not worth the risk. If you need heatmaps and session replays, Microsoft Clarity is free, more transparent, and works better. We do not recommend Lucky Orange.
IMBŌDHI · imbodhi.co · top 100k store
Clear and effective. Installed from the beginning.
Nosetta · nosetta.com · outside the top 100k
Great insight into your website traffic and customer browsing patterns. The ability to deep dive the data is welcomed. The data presented is however not 100% accurate... for example the daily breakdown / count of source traffic does not add up to "All Visits".
ITLA Scale Models Inc. · itlascalemodels.com · top 100k store
I have used the Lucky Orange app for a couple of years now and it has brought a ton of valuable information on our website to increase the volume of sales. The recordings and heatmaps have been my favorite to gain insightful information as to how clients have navigated around our website. You will get a lot of use out of this app!
RivieraOutdoorDecor · rivieraoutdoordecor.com · top 100k store
Amazing app! I started thinking about how to further optimise my Listings, but without valid data, it's like stepping in the blind. After a quick search I discovered Lucky Orange as one of the leading applications for Heatmaps and data tracking. Installation and setup was super easy and just after a couple of days I get fascinating insights into my customers journey, which elements in the listings they see and how many of them not even reach the strongest and most convincing parts of the listing. I already did some minor improvements but looking forward to do a bigger change after validating some more data. Thanks for the awesome application!
Boarding Away · boardingaway.de · outside the top 100k
Great Service! We have been using it for 4 years now and it has helped us a lot.
MyColorfulBands · mycolorfulbands.com · outside the top 100k
Useful tool to provide a better experience for our customers. It enables us to make informed decisions to improve our website
IOmeter · unranked store
I previewed the app on my own and found it to be helpful. When I got the overview from Justin. Then things really clicked and be way clearer as to how insightful Lucky Orange is. It provides great context for what actions we need to take to ensure we're providing the best shopping experience for our customers.
Xpress Your Passion · shopxyp.store · outside the top 100k
Very detailed Analysis. Were happy to use Lucky Orange. Definitely can recommend.
Passioni · passionmode.de · outside the top 100k
Lucky Orange has been a game-changer for understanding how customers interact with our site. The live visitor recordings and heatmaps helped us optimize our layout and catch issues we wouldn’t have seen otherwise. Highly recommend for any small business!
Wild Wicks Candles · wildwickscandles.com · outside the top 100k
WOW! I wish I knew about this sooner to be honest. It has proven to be so useful in the first few days I was able to diagnose the customer journey, determine shortfalls in page design, understand user experience, and tailor my site according to the detailed insights provided by Lucky Orange. I actually feel lucky I found this app. It was so easy to install and get going that I felt like it was there the whole time waiting to be unlocked.
Recovery Laboratories · recoverylaboratories.com · outside the top 100k
It’s an useful tool to analyze your website
Perfume a la carta · www.perfumealacarta.com · outside the top 100k
Definitively one of the best alternatives to Hotjar for UX and CRO on Shopify. If you want to understand how to optimize your shop customer experience you have to check out Lucky Orange.
Decalys Skincare · www.decalys.com · outside the top 100k
Application très conviviale et facile à utiliser. On peut suivre toutes nos statistiques et même en temps réel
Alexel Boutique · unranked store
Genial, muy útil. La recomiendo.
Bluck Europe · bluckeurope.com · outside the top 100k
Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone
Zelmin's Minty Mouth · www.zelmins.com · top 100k store
Fast and accurate, would recommend.
MOZERA · unranked store
Easy to learn and use, great customer service, quick at-a-glance findings
DabbaDrop · dabbadrop.co.uk · outside the top 100k
Very nice
TulipCloud · unranked store
Very great support :) thank you so much
Kaindly · unranked store
I'm yet to have an official onboarding call where I can understand the full benefits of lucky orange. but already through my minimal understanding I have been able to understand how people are navigating through my website and at what point they are likely to leave before checking out. I'm excited to keep using lucky orange. It's like a crystal ball into what's working for customers and what's not so you can make improvements and track results.
SERJ · www.serj.co.nz · outside the top 100k
We were able to make updates to our site within the first week of installing Lucky Orange. The data provided was helpful with seeing our customers journey.
giftboxloveco · giftboxloveco.com · top 100k store
I've been using Lucky Orange for a couple of weeks and I love it! Right away I started getting insights by watching recordings of user activity on the site and I can see the changes I'll make from that data being really beneficial to my stores conversion. Can't wait to dive in more and see the rest of the functionality!
Kiss My Acid Goodbye · kissmyacidgoodbye.com · outside the top 100k
this is something incredible thanks to you it is possible to track the client and learn from mistakes thank you
DomoStil™ · unranked store
Lucky Orange has been a essential addition to my suite of apps on Shopify and gives excellent insight into customer preferences, behaviors and a clear winners. I look at it everyday to help pinpoint areas of improvement. The technology is amazing! In additon, the very helpful onboarding call was an unexpected and wonderful experience that helped learn the power of this app. Lucky Orange is a must for all sellers!
Society Blues · societyblues.com · outside the top 100k
Good user experience, very convenient operation interface
okeli lights · www.okelilights.com · outside the top 100k
Super easy to setup with your store. A wealth of insights and data!
Bloemeo · bloemeo.com · outside the top 100k
Amazing
DeepForge · unranked store
I just started with Lucky Orange and love it so far. I was offered an onboarding call with Justin and it was super informative, very customer oriented. Looking forward to a great collaboration.
FreakyHealer Store · www.freakyhealer.com · outside the top 100k
Lucky Orange for Shopify is an excellent tool. The heatmaps and session recordings provide valuable insights into customer behavior, helping me identify areas for improvement.
Lovely Little House · unranked store
Lucky Orange is a highly-rated Shopify app (4.7/5) that offers heatmaps, session recordings, and live chat to help improve conversions. Users love its ease of use and support.
AMRITKESH · unranked store
Application très complète qui permet d'avoir de la réelle data
Nalovea · unranked store
Top
Womanza · www.womanza.com · outside the top 100k
If you’re not using this yet, you’re missing out. I first thought it was just for basic heatmaps, but the level of detail and insights you can get are incredibly valuable.
Opulus · opuluslife.com · outside the top 100k
We had a great onboarding call with Justin from Lucky Orange. He was incredibly helpful and clear in explaining how the platform works. He took the time to walk us through the key features and made sure we understood how to get the most out of the tool. Really appreciated his expertise and he had no problems answering any of my questions!
The Paddy Box · thepaddybox.com · top 100k store
So far off to a great start.
Manuka South · manukasouth.com · top 100k store
Pretty solid app, few minor faults here and there like the live watching, but still very helpful regardless!
Sicilia Watch Mods · siciliawatchmods.com · outside the top 100k
Lucky Orange is a must-have! It gives real insights into how visitors use your site — from heatmaps to session recordings. Way more helpful than just traffic numbers. We’ve used it to fix drop-offs and improve conversions fast.
POM DROPS LLC™ · unranked store
The app is good and provides useful insights about our customers journeys and experience on the site. Recommended.
My Chess Sets · mychessets.com · top 100k store
Does the job, even if the sign in process, etc is a little bit useless, the global feature is good and very useful for ecom store optimization.
Fit Mask™ · unranked store
Amazing for insights into behaviours on your site. The live view is Insane!
theopromocoaus · unranked store
We’ve been using Lucky Orange for a while now, and the insights it provides are incredibly valuable. But what truly sets it apart is the amazing support team, especially Bradly, who went above and beyond to help us upgrade to the new version seamlessly. Bradly was not only knowledgeable, but also extremely patient and responsive. He walked us through every step, answered all our questions, and made sure everything was optimized perfectly. The new version is even more intuitive, with enhanced features that are already making a big difference in how we understand user behavior. If you’re on the fence, don’t hesitate. Between the app’s capabilities and the world-class support, Lucky Orange is a must-have for any serious eCommerce store. Highly recommended!
HALIPAX · halipaxofficial.com · outside the top 100k
Installed it for the frst time, it says i already have an account (i don't). I reset the password and still can't login (says wrong password). Tried to sign up with 3 different emails and all 3 of them are marked like "you already have an account with this email", try to reset password, still can't login. Useless
happypalmx · happypalmx.com · outside the top 100k
The app is very intuitive and easy to use and pull insights from. I'm excited to dive into the data more!
Wolf Mattress · wolfmattress.com · top 100k store
I’ve been using Lucky Orange on my Shopify store, and it’s been incredibly helpful in improving my sales process. The session recordings helped me identify key friction points in the checkout and make adjustments that improved conversions. I also love the heatmaps—they give me clear insights into what my visitors are focusing on. The setup was easy, and the support team is responsive and helpful.
Mente Serena · unranked store
Great service and more than enough features to analyse.
CIBI · cibi.com.au · top 100k store
Justin, had great customer response and quick to help my issue
Ready To Assemble Kitchen Cabinets · readytoassemblekitchencabinets.com · outside the top 100k
This is an absolutely great app for working out the customer experience for my website. So valuable for testing new layouts and seeing what works with our customers.
Tobias&Rose · unranked store
I've tried quite a few share of Replay Apps, and Lucky Orange is by far the best, most modern interface and intuitive one! Super recommend!
girlgangshop · girlgang.shop · top 100k store
Excellent customer support--even though my problem turned out to be user error (me), they patiently troubleshooted and resolved my problem right away.
Rightsline Gameday · rightslinegameday.com · outside the top 100k
Jordan gave a fantastic, friendly, and incredibly educational presentation on Lucky Orange today for our SurgiMac Shopify store. He made the platform's powerful features, like the Cart Value Overview and pre-built funnels, easy to understand and showed us exactly how they can benefit us. We're excited to dive in and utilize Lucky Orange!
SurgiMac Dental Supply · surgimac.com · top 100k store
Having using Lucky orange to check how my customers behavior is a big help, now i know what to change to have a better customer experience for my site
Nohlas · nohlas.com · outside the top 100k
This app is incredibly easy to install — it worked perfectly from the very first try. Within minutes, I could see valuable insights into how users interact with my website. The interface is intuitive, and the data is presented in a way that makes it simple to spot patterns and optimize the customer journey.
BIOBYME · biobyme.com · outside the top 100k
Lucky Orange has completely transformed how I understand visitor behavior on my website. The live session recordings, heatmaps, and real-time analytics are incredibly insightful. I can actually see where customers drop off or get confused, which has helped me make quick and effective changes to boost conversions. The dashboard is intuitive and the setup was super simple. As a small business owner, it's one of the best tools I’ve invested in. Highly recommended for anyone serious about optimizing their site!
ICART · icart.ae · outside the top 100k
Ich nutze diese Erweiterung seit 1 Woche und konnte meine Fehler auf meiner Webseite Entdecken. Zudem die Psychologie der Kunden besser nachvollziehen. Es ist hilfreich für Unternehmer die eine fertige Webseite haben und die Sichtweise vom Kunden besser nachvollziehen wollen.
Natur und Ruhe · unranked store
Je recommande car il y a un vrai suivi et permet de voir le comportement des clients sur le site.
TINY TRAVEL · montinytravel.com · outside the top 100k
We installed Lucky Orange and were instantly surprised at the level information we were able to obtain. I have always had data but no other tools give you the “why” around the patterns we were seeing. We were able to quickly make a list of web optimization and checkout improvements that we believe will be game changers ! Can’t wait to dig into all the other functionality. Big win for us!
Laguna Happy · unranked store
Très réactif !
MyPatch · mypatch.co · outside the top 100k
Had the best onboarding call with Jordan Dodd. As an engineer and UX/UI designer, I really appreciated how efficient and informative the session was—I got everything I needed in such a short time. Super happy with the app and the support team. Highly recommend!
Sackcloth & Ashes · sackclothandashes.com · top 100k store
Lucky Orange is an outstanding tool! It has helped me gain valuable insights into how visitors interact with my website. The heatmaps, session recordings, and live chat features have been game-changers for understanding user behavior and improving my site's performance. It’s incredibly easy to use and packed with features that provide real value. Since using Lucky Orange, I've been able to make smarter decisions and boost conversions. Highly recommend to anyone serious about optimizing their online presence!
Nurivio Euro · unranked store
good dashboard and accurate reporting data
Bugstick · getbugstick.com · outside the top 100k
Wonderful support (Justin) through integrations! It's not just the incredible analytics that makes these guys so great, its the human touch too! Cheers, Mitch
Circuit Breaker Guys · circuitbreakerguys.dev · outside the top 100k
Lucky orange me permet de voir les statistiques de manière très précise, la fonction de visualiser l expérience client dans le site est top aussi.
LylyShop · lylyshop.ca · outside the top 100k
Jordan from Lucky Orange was incredibly helpful in showing us how to maximize features like funnel tracking and heat mapping. These tools have been game changers for understanding user behavior and optimizing our site.
onia · onia.com · top 10k store
I found this so insightful! Amazing to be able to see where you customers are visiting and where they click off.
Art For Our Planet · unranked store
Great app! Was able to really drill into my website and make some minor changes that made a huge difference in sales. Definitely would recommend to any online business ready to take their website to the next level.
Rahya Jewelry Design · www.rahyajewelrydesign.com · outside the top 100k
Great
Hair resurrection · hair-resurrection.com · outside the top 100k
I work for a kitchen shop with growing online sales and I needed a tool to make better informed decisions. I downloaded Lucky Orange because it has the heatmap tool, which I really wanted to start using. But in addition, it has lots of other measuring tools and resources that will be beneficial to our small business. I scheduled an intro call with Justin, and he was very helpful in showing me the ropes. I'm looking forward to seeing what all Lucky Orange can help us do!
Honeycomb Kitchen Shop · honeycombkitchenshop.com · top 100k store
This app was really quick to get integrated to my site, before having the app I used have an idea what customers liked, but after getting this app I was able to see certain products / styles of products that people did not click into much. Heat map also gave good indication on what pages I should focus on improving.
Bronagh Mills Art · www.bronaghmillsart.com · outside the top 100k
Der Anmeldeprozess ist ne Katastrophe. Gestern noch am Rechner zu Hause angemeldet, heute im Büro komme ich nicht rein. Neues Passwort generiert, no Chance. Ich frage mich, warum die App über eine externe Website läuft und nicht direkt in Shopify? Das nervt.
GoodMorning.World · goodmorning.world · outside the top 100k
The app itself worked fine, but I was really disappointed with the cancellation process. After downgrading to the free plan on their website, I was still charged for another month — something I wasn’t expecting. It turns out I also needed to manually delete the app from our shop to fully stop the charges, which wasn’t clearly communicated. It was a frustrating experience, and I wish the process had been more straightforward.
Stella Wolfe · www.stellawolfe.com · outside the top 100k
Justin, the Lucky Orange rep, was very knowledgeable and thoroughly helped me review the latest updates and shared some great tips and best practices so that I could make the most out of the app. Being a Shopify Plus member I learned that we have even more features available to us, which is a huge bonus!
MyTickTalk · www.myticktalk.com · top 100k store
Great app that gives a detail breakdown. I love the heatmaps and sessions recording. The interface is easy to use and understand as well.
The Hyper Culture · www.thehyperculture.com · outside the top 100k
Super helpful customer service and product! We love using them.
Mizz Korea · mizzkorea.com · outside the top 100k
Such a great app for deep insight into the traffic of your website. I recommend!
Mini Rhae Play · unranked store
We are still getting to know the software, but so far, so good. We like the video recordings.
Swellfish Outdoor Equipment · swellfish.co · outside the top 100k
Very helpful app to track behaviour and very easy to track what things needs to be changed for providing good customer experienc
RAGA BED AND BATH · ragabedandbath.com.au · outside the top 100k
I am happy to have been introduced to Lucky Orange at a Shopify Digital Summit. The software is already helping us understand our customer behavior in ways that I had never thought of before. Thank you for the detailed and helpful onboarding session.
Majestic Hudson Lifestyle · majestichudson.com · outside the top 100k
Great customer service and really easy to use!
Afters. · takeafters.com · outside the top 100k
I very good experience. I check with replay and I correct mistakes and with heatmaps, I work to make loading fast.
Mimatri.shop · mimatri.shop · outside the top 100k
Great app, gives me everything I need, including chat. Some improvements to be had, but overall an extremely useful and handy app to have.
ARABICA NIGHTS · unranked store
Love the user interface. Very friendly! The LIVE view and playbacks are phenomenal.
ZENO HAUS · unranked store
Fantastic app.
Klinkys · unranked store
Love this app! Super easy to use and also really fast!
Holrey · unranked store
Super application qui permet de suivre l'activité des clients sur notre site, et notamment de revoir leurs sessions pour savoir ce qu'il n'allait pas ! La période d'essai est assez longue pour évaluer toutes les possibilités que procurent cette app. Je recommande.
VANTARD · vantardclothing.com · outside the top 100k
Great experience. Plan to continue with service.
JustinCASE · unranked store
Great app, especially for businesses in beginning phases. Gives great insights into customer behaviours and about their navigation experiences on our stores. Still early days for us using the app but we already find great value and hope the same going forward! Support team is really prompt and friendly!
Outdoor Living Simplified · www.outdoorlivingsimplified.com · outside the top 100k
easy to use. Only been using this for a couple days. I will come back to review more
Arun&Aura · arunaura.com · outside the top 100k
Found this app so insightful and interesting to see where customers were spending their time on the website and the biggest drop off pages etc. Thank you for creating this app :)
C -ET- C · www.c-et-c.co.uk · outside the top 100k
Great way to know what's happening in your store!
East24 · www.theeast24.co · outside the top 100k
Justin was very helpful, gave me a clear demo and showed me how could i use the tool in the most effective way for us.
Radiance Plan · radianceplan.co · outside the top 100k
Easy to learn and use - is great for heatmaps and digging into our customer experience. Justin has been responsive and helpful with onboarding.
The Vault Jewelry Halifax · thevaultjewelry.ca · outside the top 100k
Application exceptionnelle pour tracker le parcours client et voir leur comportement .
NoctaSolis · unranked store
very good app! definitely helps to understand the visitors better
Koffea · koffea.de · outside the top 100k
Lucky Orange has given us a super in-depth look into how our customers are using our site. Where they drop off and where we can improve the experience as a whole. 10/10 App! Highly recommend.
Vault · vaultbynvy.com · outside the top 100k
I think this is one of the best shopify app ever existing. The support team is great too. I had a call meeting with Jordan and what he showed the features the app got is incredible. Everyone should dive in deeper and discover what the app is capable of.
Cupick.jp · cupick.jp · outside the top 100k
Avery user friendly and easy to use app.
Auraveia · unranked store
Very Easy To Use! Great insights on day one!
Customs Unlimited LLC · customsunlimited.com · top 100k store
The best app available or that i could find and set up so quickly.
Wax Supply · www.waxsupply.com · outside the top 100k
This is a fantastic product. First of all, free trial so there's no reason not to give it a shot. Simple install process with no coding required and you get a TON of critical information that's intuitive to access. Big fan of this product and their support team.
Marlin Fine Jewelry · itsmarlin.com · outside the top 100k
Incredibly useful tool to be able to see where prospects drop out and the part of the website they are most engaged with.
Aura Coffee · auracoffee.shop · outside the top 100k
great app, really helps us with knowing the pain points on our site!
Wild Chai · wildchai.co.uk · outside the top 100k
Great app, very easy to use, and great insights on your customers journey.
Giftology London · giftologylondon.co.uk · outside the top 100k
I highly recommend lucky orange, especially for the heat maps feature as it allowed me to see where my customers and clients are clicking on my website. It is very easy to navigate and user friendly. The other features on the backend were very beneficial and helpful for me and I would highly recommend for other business owners!
Margaux Alvarez · www.margauxalvarez.com · outside the top 100k
Great app, love that all the necessary information is at my fingertips gives me insight into data collection and analytics
Boaties Collective · unranked store
Very new to the app and I like what I see so far. The onboarding call with Justin was also very helpful. Thank you!!
The MARQE · unranked store
I highly recommend Lucky Orange Heatmaps & Replay! It offers powerful features like heatmaps, visitor recordings, and live chat, allowing me to analyze user behavior and optimize my Shopify store effortlessly. The visitor recording feature is especially useful, as it lets me see exactly how users interact with my site, helping me identify issues and improve the user experience. Additionally, the real-time analytics and automated chat have significantly boosted my conversion rates. The installation is simple, the interface is user-friendly, and the support team is professional and responsive. Lucky Orange has given me deeper insights into my customers and helped increase my sales! Highly recommended for all Shopify store owners!
VXDIAG Official Website · vxdiag.com · top 100k store
Lucky Orange has been a great addition to our store! We're getting incredible insights into how customers interact various pages and it's very easy to use.
HarmoniLiving · harmoniliving-6620.myshopify.com · outside the top 100k
This app is great and has many in-depth features. Jordan went through pretty much every aspect of the platform during our 15 minute personalized onboarding call. The recordings & Heatmaps are most helpful in my opinion allowing you to see exactly what customers do or don't do while visiting your site. CW CW Dressings
CW Dressings™ · cwdressings.com · outside the top 100k
Have only been using the app for a short period of time, but so far so good. Lots of useful information.
GaraDry® UK · uk.garadry.com · outside the top 100k
VERY BAD SUPPORT. They don't even try to solve the problems in their app ! Really, bad experience with them ! Their competitors are better !!
Calovia · unranked store
I am addicted to this app. It's so exciting to see the behavior of my customers. However, I've noticed that it doesn't always track all customers because, for example, I have purchases but the app doesn't show it. But otherwise it's a really exciting app.
ODELCI · odelci.com · outside the top 100k
This app has completely transformed the way I understand my customers' behavior. The Session Recordings and Heatmaps are game-changers—seeing exactly where visitors click and what grabs their attention has helped me identify problem areas I’d never have noticed otherwise. The pre-built Conversion Funnels are incredibly insightful, showing me exactly where potential customers drop off in the purchase journey. Plus, the Checkout Analytics give me detailed data on customer actions during checkout, helping me reduce cart abandonment rates. I also love the Surveys feature—no more guessing what my customers want when I can just ask them directly. The app is super easy to use, and the insights have led to noticeable increases in my conversion rates. If you’re serious about growing your online store, this app is a must-have. Highly recommended!
Rugby Heaven · www.rugby-heaven.co.uk · outside the top 100k
Useful app, a great tool!
Lisap Milano · shoplisap.com · outside the top 100k
Lucky Orange has great tools to really see what kind of experience you customers are having your site and how to improve it. Their support is also top notch.
Beastly Banter · beastlybanter.shop · outside the top 100k
Really useful app for my business, great analysis and awesome customer service! Very pleased customer!
Sanderson Wine Consultancy · sandersonwineconsultancy.com · outside the top 100k
The app is beneficial to our business and Bradley Friedman with the support team is outstanding!!
Jesus XP · thejesusxp.com · outside the top 100k
Really simple easy to worck but helps a lot. I really recomend.
Fama Elegance · www.famaelegance.com · outside the top 100k
I had my 15-minute on-boarding call with Jordan yesterday and it was very useful. I've only been using the app for a few days and already it has provided me with a lot of info. Jordan enthusiastically pointed out some of the highlights of the app and the many ways to customize the reporting results. I feel better prepared to analyze the data now after our conversation.
The Tangy Tee Shop · thetangyteeshop.com · outside the top 100k
I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.
Status Quo Clothing · statusquoco.com.au · outside the top 100k
Pretty easy to install and the recordings are a game changer to understand customs journeys as a first time buisness owner!
Pud & Ink · unranked store
wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.
Kerry Berry · mykerryberrys.com · outside the top 100k
Absolutely amazing features that has helped me massively in learning about my customers behaviour. Really easy to navigate and so much included in the free plan which as a new business is really handy. Thank you
Velvet&Vigor · unranked store
Excellent advice received from Emilia with strategies to increase my conversion rate.
Vanto · www.vanto.world · outside the top 100k
Really inciteful to see where people are stopping, spending more time on, skipping past. Really valuable!
Pet First Aid with Dr. Olga Lynn · drolgalynn.com.au · outside the top 100k
i'm still testing the app but it seems work perfectly for my purpose! very user friendly dashboard and very helpful features
eurofides · unranked store
Have been using this app for a week and it works great. Easy to navigate, straightforward and provides valuable insights. Recommended.
MIYURA · miyurahouse.com · outside the top 100k
good app
Akokia · unranked store
Very useful for getting valuable visitor insights
SootheFit · shopsoothefit.com · outside the top 100k
אפליקציה נהדרת. אפשר לקבל המון מסקנות
Safe work · www.safeework.co.il · outside the top 100k
Such great insights about my store! Because of Lucky Orange i've been able to analyze a ton of data and make changes in order to optimize my store for more conversions
Long Stay · shoplongstay.com · outside the top 100k
I've been testing out Lucky Orange with a free trial and I've been really impressed since day one. I've always thought that I didn't really need anything besides google analytics to understand how my customers were engaging with my store, so I was pleasantly surprised to find that using Lucky Orange was so much more intuitive, informative, and easier to tailor. And the "rage clicks" feature? Don't know if I'll be able to live without it when my trial runs out. :)
NIAD Art Center Gallery Store · niadart.org · top 100k store
wonderful insight. you are able to see what your customers are doing on the site and I especially love the heatmap. overall the site works really great.
Soi Parfums llc · unranked store
Perfect
Rameva · rameva.net · outside the top 100k
So far I love how Lucky Orange shows me what's happening on my site. The heatmaps and recordings are so great to have!
Eliana Piers · www.elianapiers.com · outside the top 100k
Quite helpful, easy to use & a great support team. Definitely feel empowered to improve shopify experience & become my own data analyst with this app. Highly recommend.
EARTH ALLIES · unranked store
Great experience
ZAISHA · www.zaisha.co.in · outside the top 100k
Emilia was very helpful in sorting my account. Thanks!
Premium eBikes · unranked store
Excellent app for webpage analytics and insights
Old Young's · oldyoungs.com.au · outside the top 100k
Highly recommended, including for non-geek beginners like myself, super user friendly and intuitive navigation that yields immediately actionable insights: kudos, and the customer support is great too, speedy and effective, go for it!
Sports Lab · sportslab.pe · outside the top 100k
Easy to use with great insight of customer CX.
DRIVEN | Performance Products · unranked store
Emilia was super helpful in my onboarding and making sure that I had everything set up correctly to begin optimizing and make a difference in my website!
Horse Help · horsehelp.co.nz · outside the top 100k
Amazing app verify useful for understand our customers behaviour/
À la mode maison · alamodemaison.com · outside the top 100k
The app seems not be being working correctly. It is cutting off in mid recording and skipping through recordings. In addition, I had a 15 minute onboarding appt. today at noon and no one showed up.
Bullish On Style · bullishonstyle.com · outside the top 100k
Great to see what customers are doing on the website
The Pampered Bath · unranked store
Sehr interessant und hilfreich um die Conversion zu verbessern und die Nutzeraktivitäten zu tracken.
Schtill · schtill.ch · outside the top 100k
Perfect.
theparadoxx.co · unranked store
This app is def a necessity if you are trying to use Shopify's out-of-the-box analytics to analyze web traffic driven by ads, and other campaigns. The recordings are the most helpful part. The functionality could be a bit more intuitive, especially when it comes to interpreting trends and heat maps, but def a step up if you need to better understand how UX impacts customer behavior.
Mahogany House · mymahoganyhouse.com · outside the top 100k
App works great - the one time I had an issue, Emilia and the tech team were quick to to find the solution and help.
uniquexyou · unranked store
Hello! We just installed the app, and it’s very intuitive. The data analysis features are amazing, and the support team was excellent. :)
The Jewelry Lounge · thejewellounge.com · outside the top 100k
werkt goed jammer dat ze geen basic hebben gratis .
VENLUXA · unranked store
Great support and service from this app! Jordan took the time to review the many options and features they offer which can be invaluable to improving CRO!
B The Light Boutique · bthelightboutique.net · top 100k store
I’m new to Lucky Orange, but I’m already impressed with the app’s ability to provide valuable insights into customer behavior on our website. It’s been incredibly helpful in understanding how visitors interact with our site and where we can improve the user experience. The onboarding call was particularly useful—it did a great job of familiarizing me with the features and how to make the most of them. Overall, I’m excited to continue using Lucky Orange and see how it can help optimize our website's performance.
Solarsunscape · unranked store
Really nice and good for optimizing CRO
BoostOral · unranked store
Effective and easy to use. Providers valuable and visual data on customer journeys - helping store design and product portfolio positioning.
[Ready Studio] · shopreadystudio.com · outside the top 100k
I’m really impressed with this app! The heat map feature provided detailed insights into how customers navigate my website, helping me identify areas that needed adjustment. Using this data, I was able to reposition certain sections, making it easier for customers to find important information quickly.
RetroNanix · unranked store
This is an excellent app, very easy setup for Shopify, and the customer service/onboarding call was 100% worth the time, extremely helpful. Highly recommend. This heatmap app has more features than I actually expected like page interaction and live view, and more than any other I looked at.
Gray Bearded Green Beret · graybeardedgreenberet.com · top 100k store
Fantastic app that is super helpful for providing insights on how customers engage with our website.
Hypergrind Coffee · hypergrindcoffee.com.au · outside the top 100k
The App helps me improve my Store so that my customers can have a better shopping experience.
Muuok · unranked store
This app is highly useful, and there aren’t many alternatives available. However, the pricing is slightly on the higher side. Hopefully, they’ll introduce more flexible pricing options in the future.
Selfup Boston · selfup.com · top 100k store
A good app that gives you good insights.
Dewority · unranked store
Like and good app
Nexus Labs · unranked store
Great app to use to point out potential problems on your site. Great experience
MediTone · unranked store
I'm delighted about Lucky Orange. From the name, the vibe, and the customer data I get. I had a button with a wrong link, it took me a few days to figure out what was wrong from a simple session. WOW! Btw, it also has a live chat functionality!
wowcanvas.ro · unranked store
Must have. It really helps to track what customers really care about
heveon · unranked store
I would hands down recommend the Lucky Orange app. Why? Three reasons. 1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site. 2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple. 3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer. 4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding. On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️. If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.
Practical Product Picks · unranked store
Emilia from LO, helped us to identify a better approach towards learning from our customers
Sprout Spout · sproutspout.com · outside the top 100k
Great app although a little problem with the product thumbnail sizes on replay on certain occasions, but all in all a very very nice must-have app! 5 Stars!
Vionis Industries - based in Düsseldorf · unranked store
I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)
Store Supplies · storesupplies.com · outside the top 100k
A must have app, with excellent customer support and help available
MILORA · www.milorajewellery.com · outside the top 100k
It is the perfect app to see how customers visit your website. This was really helpful for me to understand where do my customers click and to increase conversions on my website.
AnsAtelier · ansatelier.com · outside the top 100k
Super intuitive great app!
The Shark Puppet · www.thesharkpuppet.com · outside the top 100k
This is a great app, it really help me see where my customer visited and thier action
DeborahGrace · unranked store
Un'app che tutti i venditori dovrebbero avere, sono rimasta molto colpita, mi permette di capire come si muovono i miei clienti grazie ai video registrati, mi da una visione del mio sito e mi permette di capire cosa funziona e cosa no. E solo nel periodo di prova sono riuscita a fare molti miglioramenti. Mi piaciono anche le notifiche sonore che segnalano eventi decisi da me (esempio quando qualcuno entra sul sito). Consigliatissima.
Ela Ceramics · www.elaceramics.it · outside the top 100k
So far so good. Found this app during search. I am super pleased with the look, functionality and information provided. Super user friendly and super informative. The info recieved is eye opening and helping us fine tune our Ecomm site
MedPat Solutions · medpatsolutions.com · outside the top 100k
Super helpful to see where visitors are clicking and spending their time. We've never had insights like this before and are really excited to see in real time how changes to our store affect the user experience and conversion funnel.
The Online Pro Shop · unranked store
Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it
Serenify Spot · serenifyspot.com · outside the top 100k
Great tool to help us understand our traffic better and to interact with customers.
MANDERWEAR · manderwear.de · outside the top 100k
Disappointed with the Performance. I had high hopes for this app, but unfortunately, it didn’t meet expectations. From the first night, I encountered issues—it wasn’t recording visitors to my website. I contacted support, and while the agent acknowledged the problem and escalated it to the technical team, the issue remained unresolved. A few days later, the app still wasn’t functioning properly. It reported zero visitors from our home country, despite multiple visits, including my own, which weren’t recorded. Ultimately, the app didn’t work for me, and I can’t recommend it based on this experience.
FOX & WOLF · www.myfoxandwolf.com · outside the top 100k
Lucky Orange has been a game-changer for understanding my customers' behavior! What I really like is how intuitive it is—it integrates seamlessly with Shopify and is easy to set up and use, even for someone who isn’t an analytics expert. Unlike Shopify Analytics, which is simplified but lacks insights into the full customer journey, or Google and Meta Analytics, which can feel overwhelming to set up and interpret, Lucky Orange gives me a clear, real-time view of how visitors interact with my site. The Heatmaps and Replay features let me test the customer journey, identify pain points, and quickly make user interface adjustments to improve the experience.
Sip Cozy Art · sipcozyart.com · outside the top 100k
Love the replays. Super helpful for optimizing my site
Small World · unranked store
The easiest install I've ever had with an app - instantly worked, instant feedback and didn't do anything bad to my site or create any lag. The information provided in the dashboard is easy. Everything is very intuitive and I love the AI question ability for analyzing site data.
BeMo · bemojournal.com · outside the top 100k
Great app so far, very informative to see how customers interact with our store.
Iconyc · iconyc.io · outside the top 100k
The app is super easy to use, and their customer service is amazing—quick, helpful, and always on point. They made sure all my questions were answered. Definitely happy with both the app and the support!
Mors · morsgn.myshopify.com · outside the top 100k
Lucky Orange is an incredible tool for anyone serious about improving their website’s performance and user experience. I have found the site tremendously useful, as well as easy to navigate and understand.
Atlas & Aster · unranked store
I see insights of customer behaivors and stats
MERVOR · mervor.ch · outside the top 100k
So far its been really useful to understand the traffic on my new website
HARG · harguk.com · outside the top 100k
I'm having trouble with the heat maps not actually showing on my Mac? but the videos are helpful. I wish I had more for the price I'm paying.
The Worlds of Cassandra Featherstone · cassandrafeatherstone.com · outside the top 100k
We've been using this app for about a week now and I must say I'm impressed. It's easy to use, provides great analytics, and has some good features. I think the best part is how quickly we were able to integrate and use. Looking forward to diving in and getting the most out of it for help with our website traffic and conversions.
Cotton Flower Clothing · www.cottonflowerclothing.com · top 100k store
Fenomenal! Parabéns aos desenvolvedores.
Duque & Co · unranked store
Using this app, I can stop guessing. Does what it says on the packet!
base bikes · basebikes.com.au · top 100k store
I’ve been using an app that tracks user activity on my website, allowing me to access key insights like the most visited pages, heatmaps, number of visits, return rates, and, best of all, a live view of visitors navigating the site. The app works seamlessly and has become essential for people like me who have recently launched a store. It helps us understand visitor behavior and identify what works and what doesn’t, enabling us to make necessary adjustments based on real data. Additionally, the app is incredibly intuitive, so I didn’t even need to reach out for support.
Matte Galeria · mattegaleria.com.br · outside the top 100k
Very useful app, it shows you How your customers and visitors behave on your store, therefore you can modify your add or Ui accordingly I strongly recommend it
Essential4You · unranked store
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Petline · petline.at · outside the top 100k
Lucky Orange app was useful to make Conversion Rate Optimization updates to our website. The onboarding process made it easy to use the app. It helps us better understand the traffic and conversions on our website. Thank you.
Pear Foods · unranked store
Amazing app.
Therapio · unranked store
Lucky Orange is quickly entering our daily routine for store checks. We installed it because something seemed off, and it turned out there were some tracking issues with Shopify. We checked the recordings and Lucky Orange gave us the peace of mind we needed after days of trying to identify possible problems. As we playing the video sessions, we started to analyze how visitors interact with our site, we've already identified key areas for improvement. Although we don't have a lot of data yet, the heatmaps have shown interesting patterns—like the fact that customers are actually using filters, which was a surprise to us. The dashboard also stands out by offering a clear and simple way to see a lot of useful information at a glance. Overall, Lucky Orange is becoming an essential tool for understanding what's happening on our site...whenever you feel something is not right, you go and check the videos!
Wander Wears · unranked store
This app is unexpectedly great! It does an excellent job of tracking customer behavior. The visual design is unique, and the interface is clean and user-friendly. There are still a few areas I'm a bit confused about, but I'm looking forward to exploring them further.
JELLYSUB · jellysub.com · outside the top 100k
Good app and quick help from the support team when I had issues.
The Light Providers · thelightproviders.com · outside the top 100k
Good to see what my customers are doing. Helps with conversion
Future sole co · unranked store
I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality. Highly recommend this tool!
Suntied · suntied.com · outside the top 100k
Had a great call with Emilia this morning. She was very sweet and helped me with integrating the software with my Shopify store. The process was seamless. Really a great start!
M&J Games, LLC · www.mj-games.com · outside the top 100k
very good app for tracking, thanks to bradley helped me setup my account !:)
Designhallen · designhallen.se · outside the top 100k
This is an amazing application and very useful
Qoozzy · unranked store
Perfect app! You can see live behaviour of your potential customers on your webshop. They provide a lot of data for conversion optimalisation!
liftandfight.nl · www.liftandfight.nl · outside the top 100k
Really Happy with Lucky Orange , very straight forward and easy to use
Wonderscape Toys · unranked store
This is a great app. I was looking for an app that could track user behavior in such detail.
宵 · www.yoi-official.com · outside the top 100k
really useful, especially the recordings of people on the website
Gamesify · unranked store
I'm new to Lucky Orange, and Emilia gave me a clear and very helpful overview of the main features over zoom. She was friendly, answered all my questions, and I felt right at home talking with her. It made me excited to explore all the things Lucky Orange can do!
RosalindTate · bookshop.rosalindtate.com · outside the top 100k
Really good app, It for sure helps to understand how your customers are thinking and what they are looking at.
Bluca · unranked store
Lucky Orange is fantastic for gaining deep customer insights. It’s been invaluable in highlighting our users' challenges on our website, giving us real-time visuals of how customers interact with our pages. Thanks to its heatmaps and session recordings, we could pinpoint and fix several issues affecting user experience, which we might have otherwise missed. The app also provided detailed data on traffic sources, helping us understand where our visitors are coming from and refining our marketing efforts. Lucky Orange is a must-have for businesses wanting to optimize their Shopify store and improve customer satisfaction.
Forage Hyperfoods · foragehyperfoods.com · outside the top 100k
Lucky Orange has been a game changer for our website! It’s incredibly helpful to see how visitors interact with our pages in real-time. The heatmaps and session recordings provide so much insight, allowing us to quickly identify what’s working and what needs improvement. I especially like the form analytics; it’s amazing to see where users are dropping off. The only downside is that it can take a bit of time to load occasionally, but that’s just a small hicup. Overall, it's been a valuable addition to our toolkit!
ELITE CARAT · unranked store
Pretty good especially when starting your small biz. You get to see and understand your customer's behaviour when they're checking your website.
ThrivingAussies · unranked store
Just onboarding at the moment and would recommend the on-boarding call. Emilia took notice of what I had out in the call notes and answered my questions on Clarity vs LO with great clarity. Much better than just being bombarded with a standard 'death by PowerPoint'
ShowerSpaah · showerspaah.co.uk · outside the top 100k
Just installed the app, and support was fantastic. I can't wait to dig into the data and find my conversion issue.
HappyLuxe · happyluxe.com · outside the top 100k
We've been using Lucky Orange, and it’s been an incredible tool for gaining valuable insights into our website’s performance. The heatmaps feature alone has helped us identify areas we didn’t even know needed improvement! It's amazing how much data it captures, and the app itself works seamlessly. One of the best features is how easy it is to export data — that’s been a huge plus for us. Lucky Orange has definitely helped us optimize our site, and we’ve seen great results since using it. Highly recommended!
Whiskeypluscigars · unranked store
i just signed up and so far that's been great, within minutes the visitor are recorded
ILoveGiftsToo · unranked store
It's the easiest app I have ever used!!! And the features are super useful!
Just Grapes · justgrapes.wine · outside the top 100k
I would recommend Lucky Orange to basically see your prospective customers behaviors and adjust how your store looks and its interaction/functionality etc.. very useful
ChicXO · unranked store
Keine Empfehlung. Versprochene Ersattung wird nicht ausgezahlt. Sitzungen werden am Stück und nicht verteilt getrackt damit sinnlos.
Balkonstrom · www.balkonstrom.com · outside the top 100k
Great for understanding important details about your website, communication and demo from Emilia was outstanding and very in depth and helpful. A must have for your store.
Marah Kids · www.marahkids.com · outside the top 100k
The representative (Emilia) that assisted me today was very helpful in helping me figure out what was wrong with my account. Thank you so much!!
PeTRa'S ACCESSORIES · unranked store
Overall works really well, sometime the captured video shows up a little strange, but not that major
Retainer Xpress · retainerxpress.co.uk · outside the top 100k
Easy install, very fast support response and plenty of analytics to help understand traffic and behavior. It's only been about 1 week so there is still a lot to examine and learn but so far Lucky Orange appears like a great choice.
Mashii · www.mashii.com · outside the top 100k
Highly recommended to get a clear insight into performance.
Club Muntaner · muntaner.store · outside the top 100k
Other than the heatmaps, which was what I was looking for, I found the recorded session of the customer's journey throughout the site very insightful. Also, there are features such as pop-up announcements and surveys which are very neat additions and you won't have to juggle around multiple apps. The interface is very intuitive and easy to use. I love their camouflage nick name of the visitors. Definitely recommend this app to those who are looking for functions like heatmap plus many more.
Aetās · aetasofficial.com · outside the top 100k
good better i am happy performance
Gul Fatima · unranked store
Great app! gives highly valuable insight into customer behavior and helps you analyze issues with the store and helps you make improvements.
Beyond Shred · unranked store
For everyone . I had an excellent onboarding call with Jordan! He was incredibly knowledgeable and took the time to walk me through the app's features, making sure I understood everything. Jordan's friendly demeanor and patience made the process smooth and enjoyable. The app itself is user-friendly and has some fantastic features that I can't wait to explore further. I feel confident and excited to start using it, all thanks to Jordan's exceptional support. Highly recommend this service!
Threads & Brawls · unranked store
Is very helpful for seeing issues w my site and what items customers are viewing
heavenly.wtf · heavenly.wtf · outside the top 100k
Enkel att använda, kul och bra att kunna se vad besökare klickar på i shoppen.
Pet Modesti · unranked store
great application a love itttt
Aspalini · unranked store