MESA: Workflow Automation
Automate the work that runs your store
#30 of 4,101 in Store management · Workflow Automation
- Rating
- 5.0 from 153 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2019
What merchants say
Read all 205 with sourcesEvery review carries the store that wrote it and how big that store is, and 8 of them are complaints you can read in full.
- 5★2026-07-21
After downloading the Mesa app, Jordin stayed online with me until everything was set up exactly the way I wanted. He even stayed over an hour past closing time to make sure everything was working perfectly. I really appreciate the time, patience, and effort he put into helping me. It's rare to receive customer service like this these days. Jordin went above and beyond, and I couldn't be happier with the support I received. Thanks again, Jordin S. Your customer service is absolutely top-notch!
Ribbons & Things · outside the top 100k
- 5★2026-06-03
This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!
NYA Association · outside the top 100k
- 5★2026-05-14
MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features. I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.
Seneca Park Zoo · outside the top 100k
- 5★2026-05-14
Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.
Birdie's Pimento Cheese · outside the top 100k
Link to this reviewVerify at sourcewww.birdiespimentocheese.com
- 5★2026-03-25
Good support from the team and escalating my query to help with the new feature
Salvacare · outside the top 100k
- 5★2026-03-17
Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.
My Golf Memories · outside the top 100k
- 5★2026-03-04
Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.
Big League Food Company · unranked store
- 5★2026-02-16
The team was very knowledgable and quick to address the concerns I had about my workflow!!
Silo & Stone · outside the top 100k
- 5★2026-02-09
Fantastic customer service! Really helped bail me out of a jam!
Ralph Myhre Golf Course · outside the top 100k
Link to this reviewVerify at sourceralph-myhre-golf-course.myshopify.com
- 5★2026-02-04
Incredible customer support. Found a solution that will save my team multiple hours per week.
Haywood Golf · top 100k store
Read all 205 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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