MESA: Workflow Automation · Store management
Every review we hold for MESA: Workflow Automation, quoted in full, with the store that wrote it.
Bigger stores rate MESA: Workflow Automation 0.02 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
205 reviews pulled · 8 carry a rating and no text · 197 long enough to quote · 2019-12-05 to 2026-07-21
Every review we hold, newest first
After downloading the Mesa app, Jordin stayed online with me until everything was set up exactly the way I wanted. He even stayed over an hour past closing time to make sure everything was working perfectly. I really appreciate the time, patience, and effort he put into helping me. It's rare to receive customer service like this these days. Jordin went above and beyond, and I couldn't be happier with the support I received. Thanks again, Jordin S. Your customer service is absolutely top-notch!
Ribbons & Things · www.ribbonsnthings.com · outside the top 100k
This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!
NYA Association · www.nyaassociation.com · outside the top 100k
MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features. I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.
Seneca Park Zoo · spzs.myshopify.com · outside the top 100k
Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.
Birdie's Pimento Cheese · www.birdiespimentocheese.com · outside the top 100k
Good support from the team and escalating my query to help with the new feature
Salvacare · www.salvacare.co.nz · outside the top 100k
Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.
My Golf Memories · www.mygolfmemories.com · outside the top 100k
Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.
Big League Food Company · unranked store
The team was very knowledgable and quick to address the concerns I had about my workflow!!
Silo & Stone · siloandstoneco.com · outside the top 100k
Fantastic customer service! Really helped bail me out of a jam!
Ralph Myhre Golf Course · ralph-myhre-golf-course.myshopify.com · outside the top 100k
Incredible customer support. Found a solution that will save my team multiple hours per week.
Haywood Golf · www.haywoodgolf.com · top 100k store
Jordin S was SO great! I am not a techy/code person at all, so he saved me so much time and effort trying to solve my problem myself. He not only helped me identify the possible solution to my problem, he even fixed it for me so I didn't have to struggle! Can't thank him enough!
Reality Hill Designs · realityhilldesigns.com · outside the top 100k
Great App! Enables us to automate so many things that would otherwise be incredibly difficult and time-consuming the manage. The support team is also very responsive and helpful in setting up automations that are a bit more complex than my brain can handle.
Dozy Oats · dozyoats.com · top 100k store
Abby S. was extremely helpful, knowledgeable and thorough in handling my problem. She is definitely worth five stars! If everything was this easy in my day!!! Sticking with Mesa for workflow automation definitely!
Wheelchairs in Motion · wheelchairsinmotion.com · outside the top 100k
I've used it for a previous project a while ago and coming back to it for yet another product has proven to amazing. The updates made are astronomical. There was a learning curve but support has been excellent (via chat/email) and once the basics 'click' you'll be creating workflows like a champ.
Always Festive · alwaysfestive.store · outside the top 100k
Great app and great support!
Noted Aromas · www.notedaromas.co.uk · top 100k store
Very helpful customer support. Abby S. was great
Clarets Fine & Rare Wines · clarets.com · outside the top 100k
Mesa is fast and efficient. Great to work with. Their service team is very knowledgeable. Quick reponse times and turn around time when helping with set up.
Kater Shop · katershop.com · outside the top 100k
Mesa Workflow has been a game-changer for our business. The app is easy to use, powerful, and reliable. On top of that, the support team has been excellent—always responsive, knowledgeable, and willing to go the extra mile to make sure everything works smoothly. Highly recommend this app for anyone looking to streamline their processes!
Crafters Lab · crafterslab.com · outside the top 100k
Daniel and Emily are amazing support specialists, and walked me through my custom workflow. Their help has saved me hours of work and headache. We worked out the bugs together and got it tailored specifically for my needs, and they were very patient and listened attentively not just to what I needed, but also why I needed it. 5 Stars and repeat business!
Kelsey Winery · kelseywine.com · top 100k store
We have been testing Mesa for various workflows over the past few months and have been really impressed with the platform! The different integrations and template workflows are innovative and easy to use. The support team has been fantastic, especially Daniel, who has gone above and beyond to answer our questions, troubleshoot issues quickly, and provide tailored solutions that help us achieve our goals. Highly recommend!
Pavise · pavise.com · top 100k store
A big thanks to Daniel and the team. We had a great onboarding experience and also received support in setting up a very specific flow. They are definitely worth it and go down to the tiniest of details for a successful story and flow. Thanks guys.
Outdoorphoto · www.outdoorphoto.co.za · top 100k store
This app completely changed my store. I have tried for months to use different programs to tag my products so my filters would work and I had no luck. I tried multiple apps, chatgpt, and other AI programs and it never worked. This app is great and tagged all my products to what I needed instantly. Customer service also answers quickly and will fix any issue you have fast A+++
SBX Performance · www.sbxperformance.com · outside the top 100k
My experience with Mesa has been nothing short of fantastic, they are so helpful, competent and customer focused. Thank you!
FoodSt · foodst.com.au · top 100k store
Fantastic experience using MESA - a straight-forward and simple way to automate basic actions for ensuring our customers get the correct marketing materials per-product. The intuitive workflow builder makes it easy to implement. We've had to call on support, Daniel, a couple of times and it's always worked out well. Rapid and helpful support - highly recommended.
Dorwest · www.dorwest.com · top 100k store
Great support and the workflows are very powerful!
Weezie Towels · weezietowels.com · top 10k store
This app is a Zapier Killer, especially when you include their amazing customer support. I'm so happy to be making the switch from zaps to workflows with Mesa. I can't wait to get our new system up and running with MESA. No more double/triple/quadruple runs based on the faulty connection between Shopify and Zapier, and there's so much flexibility in what we can do with MESA it's cutting down on what our google sheets and scripts have to accomplish.
MurphyBedDepot · murphybeddepot.com · top 100k store
I got stuck on the setup but after getting support from Abby S. it worked perfectly! Abby S. is the best! Thank You for your patience and help. Much appreciated.
Signs Plus Spiritwear · spspiritwear.com · outside the top 100k
The most stellar experience from the smartest people on the planet. Support was top notch and very responsive. Highly recommended
Fragrancebuy.ca · fragrancebuy.ca · top 10k store
A useful tool if you want to save time on repetitive tasks.
NuisetteChic · nuisettechic.com · outside the top 100k
Very helpful app for automation and very responsive support team. Quick and efficient!
Wine Club Canada · wineclub.ca · top 100k store
Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.
Smith's Variety · smithsvariety.com · top 100k store
The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!
Mossy Trail Collections · www.shopmtco.com · outside the top 100k
uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.
The Badge Boutique Co · thebadgeboutiqueco.com · outside the top 100k
Well, I'm a tech idiot and can't figure out how to make it work, but luckily I can pay their customer service team to do it for me! I've been lucky enough to work with Daniel. He is amazing. A real life saver. I love the product though. It makes Shopify and Infinite Options do what we need it to do. And MESA simplifies the process to collect the data I need through thousands of transactions. I'm just so glad we found MESA.
Lamar Scotties Merch · lamarscottiesmerch.myshopify.com · outside the top 100k
Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.
Sound-Sculpture · sound-sculpture.de · outside the top 100k
Daniel was really helpful in setting up a complex automation.
Cords Club · cordsclub.com · top 10k store
Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3
Flüchtlingsprojekt Ute Bock · shop.fraubock.at · outside the top 100k
Extremely useful app, and incredibly responsive and helpful support team.
GLDN · gldn.com · top 10k store
No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person. We highly recommend this tool.
Campus Store at College of the Ozarks · store.cofo.edu · outside the top 100k
Help answer all my issues and explained the new plans for me in the future.
515 Creative Designs · unranked store
We just needed this app for a very, very simple function - to pass one line of data per order. In the space of a month the app automatically upgraded us from $12 Basic plan to $99 per month for the simplest of tasks that turns out, we were being charged per order at our store and the app considered each order 'a task'. It's totally overpriced. Perhaps if you're going to be using multiple functions it's worth the $$$. But, if you're a high-volume store that just needs a tiny portion of the app's functionality, then it's crazy expensive due to its per order pricing model.
Pixie Wing · pixiewing.com · top 10k store
Great tool and helpful customer service
BOTE · www.boteboard.com · top 100k store
I was charged a month later even though the app had already been uninstalled.
CRAFIC · crafic.com · outside the top 100k
Fantastic customer support, quick turnaround time. Go Daniel!
Equal Food · www.equalfood.co · outside the top 100k
Extremely helpful team that will help develop workflows for you. Tons more options than the Shopify Flow app. The workflows can be challenging to build and not very intuitive.
Made In Cookware · madeincookware.com · top 10k store
Best customer service I've had with an app so far! 10/10 customer support!
Hydroh Bottle · hydrohbottle.com · top 100k store
Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.
Natasha Schweitzer · natashaschweitzer.com · top 100k store
A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!
Vvög Corporatif · vvogcorpo.ca · outside the top 100k
Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion
Reinhard Frans · reinhardfrans.com · outside the top 100k
This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!
EmPowered By Shopify · unranked store
Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!
Shepherd Boy Farms · shepherdboyfarms.com · top 100k store
great support at this business
Earp Bros · earp.com.au · outside the top 100k
MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!
Equilibria · shop.myeq.com · outside the top 100k
Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.
High Performance Brands · quierohpb.com · outside the top 100k
love the experience, easy and great support!
Caleffi · checkout.caleffionline.it · outside the top 100k
INGLÊS: at least I've tried it, it's IMPOSSIBLE to test FTP to add subcategories IMPOSSIBLE at least I can't do anything or there are few instructions PORTUGUÊS: pelo menos que tentei testa INVIÁVEL FTP para adicionar sub categorias IMPOSSÍVEL pelo menos não conseguir fazer nada ou tem poucas instruções
MAXI TREND · unranked store
Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!
The Landmark Kids · www.thelandmarkkids.com · outside the top 100k
Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.
Unboxme · unboxme.com · top 100k store
Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.
Ally Shoes · www.ally.nyc · top 100k store
I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!
Creator Designs - Easy Tees'y · creatordesigns.com · top 100k store
this app is very hard to use doesn't have very many options for different workflow. I would recommend zapier way more because zapier has way more options and customization as well as it's cheaper. Plus this app charged me after I installed the app. Horrible experience would not recommend.
Posted Vids · unranked store
MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.
Elegance Edge · eleganceedgebeauty.com · outside the top 100k
I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.
Sparklar · sparklar.se · outside the top 100k
Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!
GUNPLA SA · unranked store
Customer support is spot on. I haven't been able to get a response from the live chat however through the email option responds are fast. It's like zapier but exactly designed for shopify. I have been able to complete all the workflows that I've needed.
Zailys · unranked store
The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!
Rothy's · rothys.com · top 100k store
We always get stellar support when we need something. Very good product and even better service.
TradingCardsMarketplace.com · www.tradingcardsmarketplace.com · outside the top 100k
The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.
Catastrophic Creations · www.catastrophicreations.com · top 100k store
Very user-friendly design and fantastic customer service. Quick help and ease of use make it a must-have. Highly recommended!
HawkAdz · unranked store
The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!
Savary Island Pie Company · savaryislandpiecompany.ca · outside the top 100k
Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site. And, if you ever get stuck, their support team is always super helpful.
PetFriendly · checkout.petfriendlybox.com · outside the top 100k
Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them
international-filter-products · unranked store
Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business. Definitely recommend!
Eiyan Lens · shop.eiyanlens.com · outside the top 100k
Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes
Hello Adorn · www.helloadorn.com · top 100k store
We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage currency differences but it's essentially one website. The system works, but the pricing sure doesn't. Almost $300 a month to add postcards to orders. There are other apps just as good for much less.
Blonyx UK · unranked store
Daniel W. was awesome getting me what I needed fast in a live chat! Couldn't recommend more.
Thorne Bros Custom Rod & Tackle · www.thornebros.com · top 100k store
App would be great if it would work properly. Makes soo many mistakes every second day. Need to check every day if it made a mistake and edit manually. This is so annoying and time consuming. Really unsatisfied with this app. It is just an automation which should not be hard at all to run smoothly.
flawluxe · flawluxe.co · top 100k store
Great service from Daniel and great app
Hofstra & Wagner · unranked store
MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.
Madhappy · www.madhappy.com · top 10k store
Very helpful customer service
Sun City Exotic Leathers · unranked store
One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic. I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to. Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!
Petriotics · www.petriotics.com · outside the top 100k
Really helpful. I needed a workflow to be created in emergency and they helped me straight away. So far, very helpful.
Factor Bikes · unranked store
Took me a bit to get the hang of it, but the customer service is great!
Rope Hounds · ropehounds.com · top 100k store
A real time saver with incredible support for any issues that may arise
Alembika U.S. · alembika.com · top 100k store
I feel like MESA has committed FRAUD and THEFT with my account. I just found that MESA was overbilling me BEYOND their $29.95 monthly fee under Shopify's name. I was paying for MESA's $29.99 monthly plan, and I didn't have more than 800 emails sent ALL YEAR via MESA, yet MESA billed me HUNDREDS OF DOLLARS beyond their $29.99 monthly fee under "shopify" on my banking statement. I thought those were merchant fees, but now I know MESA was charging astronomical and probably illegal fees under shopify's name. Additionally, MESA is trying to claim I registered under a different fee schedule less than a year ago, than what MESA has advertised now. I have repeatedly asked MESA to show me the fee schedule I supposedly registered under and MESA will not provide this despite multiple requests for it. I programmed a single email to be sent to select product orders with MESA. We probably had less than 800 emails sent with MESA, and now MESA is trying to claim they sent over 55,000 emails when we barely had 3,000 total orders for the year. MESA can't account for their mathematical impossibility. Emailing back and forth with Annette at MESA doesn't work - she ignores math and keeps changing her terminology between calling the service triggers, automations, counts - this all feels like ONE BIG FRAUD! I have the emails and MESA's false report showing #s that don't exist when compared to the #s that were processed on shopify!
CE Institute LLC · ceinstitute.com · top 100k store
Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!
The Center, Palos Park · the-center-palos-park.myshopify.com · outside the top 100k
Excellent customer support! My problem was solved quickly, and I now understand how to set my workflow up. Thank you, Daniel.
Houndstooth Portland · unranked store
MESA has saved our business countless hours of auto tagging orders and running specific automations. The customer support offered is first class, special shoutout to Daniel for his help. If you want to automate parts of your business, this is the app for you. Check out their intro pages and suggested automation templates to kickstart the changes.
Rod Armour · www.rodarmour.com · outside the top 100k
Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!
The Hippie Joey Co. · hippiejoey.com · top 100k store
Love this app. We use it daily. Currently we’re using it to run a reverse auction with prices decreasing automatically. We also use it to tag newly added product so we can create custom collections. As well as the excellent features, the app also come with fantastic support. It can be difficult to set workflows up so it’s great that you can reach out to the Mesa team with any requests you have for help, and they respond within a few hours. I can’t rate this app highly enough.
Northwest Guitars · northwestguitars.co.uk · top 100k store
Excellent customer service. Daniel is extremely helpful and quick!
orange printing co. · unranked store
Shannon was very helpful in getting me started with MESA. With her guidance, I was able to create an automation that did exactly what I was hoping to do.
Costa Rica Meadery · www.costaricameadery.com · outside the top 100k
As the founder of We. Society, I recently had an incredibly positive experience with MESA automation. Their templates are straightforward, allowing me to navigate the design process efficiently. But what sets them apart is the level of support they offer. Their team was available to help with any changes or issues that arose throughout the process, ensuring that my final product was exactly what I wanted. However, what impressed me most about MESA Automations was their commitment to going above and beyond. When my ideas extended beyond the available templates, they provided customized tutorials and videos to guide me through the design process. Their willingness to accommodate my unique needs and their ability to meet those needs with their capabilities is a testament to their commitment to their customers. Overall, I highly recommend MESA Automations to anyone seeking a reliable, supportive design partner.
We. Society Apparel · unranked store
Super easy to set up and Daniel W was so helpful it getting everything exactly how I needed it. Thanks!
Station Athletics · unranked store
MESA is unequivocally a one-stop solution for anyone venturing into the world of online commerce. This ingenious application remarkably transformed my experience from a state of overwhelm to a thrilling journey of setting up my own online store. What MESA brings to the table is a comprehensive suite of tools that simplifies the process, making it not only feasible but also enjoyable for entrepreneurs. It's like having a professional team at your fingertips, ready to tackle any challenges that may arise. The customer service is truly second to none. The team is not just responsive, but proactive, diving straight into my workflow, identifying issues, and rectifying them promptly. This level of involvement is something I’ve yet to come across in other services. In short, MESA is not just an app; it is a game-changer for anyone looking to launch their online store. It is hands down the best!
Persona · personaclo.com · outside the top 100k
The level of service provided by the MESA team is beyond incredible. I talked with the team about my requirements and they build a complete customized workflow in one day. They even added in custom code to make sure everything would work properly. Highly recommend
GoodFoodBrands · unranked store
Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.
Israel365 · israel365store.com · outside the top 100k
The customer service with MESA was fantastic! They helped me build a custom workflow that is going to save me an incredible amount of time. I was able to have a virtual face-to-face meeting with a member of the team to ensure that they had all the details of my flow correct. I highly recommend MESA and their team!
Mindful Mail · unranked store
We needed a flow to hold shipping from Amazon FBA orders. The app works very well so far. Very good support.
Xtratus Endurance · unranked store
The assistance we received with Abby was efficient and very helpful. She was knowledgeable and courteous.
Gallery Canada · www.gallerycanada.com · outside the top 100k
Daniel was incredibly helpful with setup, as has been the rest of the team. So glad we're using this!
Cloud9 · store.cloud9.gg · top 100k store
AMAZING customer service. They were able to build/fix an automation I've been thinking of for months now! Their help was not only efficient, professional and went above and beyond to make me feel comfortable to create my own! Highly recommended. Thanks Jordin and Shannon
Cats n Scribbles · unranked store
Easy to use and easy to get (fast, friendly!) help when needed. Helps us take care of repeat tasks in real time, instead of our old way of manually exporting / importing across platforms to get things done.
Acoustic Guitar · store.acousticguitar.com · outside the top 100k
Daniel was SO helpful in setting up my workflows for me. I wouldn't have known how to set it up otherwise! The interface is very user friendly and I like how there's many apps to connect. Would definitely recommend.
Sweets by Squishy · unranked store
The flows we developed using MESA are incredibly beneficial and effortless to set up. I highly recommend both the product and the exceptional support provided by Daniel.
Refundid Test Returns AU · refundid-test-returns-au.myshopify.com · outside the top 100k
Using it to fix product images in Shopify that are missing alt text automatically using AI. Good performance and perfect support service. I am saving a lot of time and the result is wonderful!
Labores Bella · unranked store
They are very responsive and wanting to help. Specially Daniel. He fixed all the issued I had. Definitely worth it.
Luxe Allur · unranked store
The MESA team has being really helpfull developing flows that save us lot of time and helped us with late alerts to prevent problems in order processing
Jackie Smith · jackiesmith.com.ar · top 100k store
It has been such a great experience working with the MESA team. Everyone is so nice and helpful (plus they respond quickly to help requests). I wanted to use an app that wasn't listed and they created a workflow for me that will save me SO much time. Jordin is a magician! The app works great for me and my business and is making reporting a breeze.
christinakoberwholesale · unranked store
Provided the much needed solution to automating our reports on shopify. No other app had the automating capability - yet alone so simple and easy to use! Thank you!
Guildwood Tennis Club · unranked store
This app is amazing and their team is super helpful. Shout out to Shannon at Mesa for helping me to find a solution to automate orders with various vendors, saving us a ton of time. Thank you so much!
Nearlyou · nearlyou.com · outside the top 100k
Jordin and the Mesa team are a great help in setting up automations, especially when they are a bit more complex. Thank you to the whole team!
God Of Cards · godofcards.com · top 100k store
Tons of possible automations for Shopify and an excellent support team to help you with the technical challenges. We now have three automations running successfully and I am sure there will follow many more.
Dau · unranked store
Best app ever! Really good integration with google sheets and dropbox. I am uploading all of my orders with 1 automation!
Petso · www.petso.com.au · top 100k store
Customer service reps are super helpful and the automation takes a lot off of my plate as an e-commerce store owner
Strata Design Group · unranked store
Support has been super helpful with setting up our first workflow. Shoutout to Shannon! Easy to set up by using their setup guide.
Knit-ted · knit-ted.com · top 100k store
Easy to use and setup. Support is very helpful. I have tested for a couple days now for my Shopify to Airtable and it'w working exactly how I wanted.
MeOutletShop · unranked store
Great flexible functionality! Customer support is also very helpful and friendly. Love the ability to finally automate stuff in Shopify.
COROS Wearables, Inc. · unranked store
Easy functionality and you can always ask for help. Fantastic Service that really got us the deepest workflows!
Pukka Berlin · pukkaberlin.com · top 100k store
This is a best-in-class app! Their tech support is exceptional, too. I could not be happier with the product and with the service.
Editorspick · editorspick.com · top 10k store
We've only started using MESA, and learning a new app, especially one with so much functionality, can be a daunting experience. However, the folks at MESA are EXTREMELY helpful. They do not leave your side while you are setting up your workflows. There is a reason for so many 5 star reviews. ********************************* After using Mesa, Mesa Forms, and Infinite Options for a while now, I can say the team there still earns 5 stars with their customer service and troubleshooting a customization we asked for. They kept in touch at all junctures, gave timely updates when they said they would, and gave us high quality results as you would expect from a professional company. The Mesa team and products are a very solid choice for some fairly complex functionality you can add to your site.
CICGstore · unranked store
Fantastic app that has been able to free up a lot of sorting time for me. Support are always fast to communicate & willing & able to help with what I've needed.
Blackbird and Violet · www.blackbirdandviolet.com · outside the top 100k
While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.
TheMakerBeanCafe · themakerbean.com · outside the top 100k
Easy enough to use with Step by step instructions. The team offer great support and have ben very responsive in getting everything set up
Starward Whisky · starward.com.au · top 100k store
We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.
Hard Work U. Campus Store · unranked store
I'm a non-coder, and the app was a little confusing to me... definitely a learning curve and I expect I will get more comfortable with it. When I ran into issues though, customer service was on point. Thanks Daniel!
Green Element · www.greenelementcbd.com · top 100k store
This app is absolutely fantastic. We have many products with color options and Shopify was unable to create enough variants for the options we offer. We use Infinite Options to solve this problem then integrate Mesa to help export all orders with these options to a Google Sheet in order to track production of these custom color pieces of gear. The customer service deserves special recognition as they have helped me build flows from start, taught me a lot about how to build them myself and then are happy to troubleshoot and refine the flow that I built out myself. I can't recommend this app enough if you want to get a better handle on your data from Shopify.
Chicken Tramper Ultralight Gear · chickentrampergear.com · top 100k store
Really robust set of triggers and actions that we couldn't find anywhere else. Plus their support staff is super helpful in getting things set up!
VINYL MOON · vinylmoon.co · top 100k store
Very useful app to automate based on many triggers but it still missing Google sheets reverse triggers and actions It has a very quick & supportive customer service team :)
Wonder Beauties · wonderbeauties-com.myshopify.com · outside the top 100k
I really like this app. It helps us track the fulfillment of our store orders. Their customer support is a big PLUS coz they respond fast and accurately with any inquiries or help needed.
NightBuddy.co · www.nightbuddy.co · outside the top 100k
started using this app and can't wait to see how easier it will make my life. One of the best support teams I have dealt with, very helpful
Plethaura1 · unranked store
This application saved significant development time. There are other services/apps that allow similar automation, but what separates MESA is ShopPads customer service. With other larger companies, you sometimes wait a week for technical help. ShopPad responds quickly and can even address complicated code questions if you decide to write custom code for their automation framework.
Canada Archery Online · www.canadaarcheryonline.com · outside the top 100k
Amazing app! Its differential is having a team ready to create customized automations, according to your needs.
Loja Creativity · unranked store
Super helpful and friendly team, responsive and quick with understanding the problem. I can highly recommend, also on the "Basic" plan.
vetevo GmbH · vetevo.de · top 100k store
If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!
Jean-Pierre Weill · unranked store
We use this app for different automations, which works very well. Easy to set up and helpful customer support team!
Milla · milla.gr · top 10k store
Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly. Highly recommend MESA!
Tea Drops · www.myteadrop.com · top 10k store
Extremely helpful in setting up advanced Flows unavailable via Shopify Flow. Support team is exceptional- extremely helpful and responsive.
Bartesian · bartesian.com · top 10k store
Good APP to automate any kind of flow. Very rich in features. Amazing Support by Jordin S. Highly recommend Mesa for any simple/complex automated workflow. Drawback: Shopify Orders Flow FAIL without "Mesa Delay" step and minimum supported delay is of 1 hour. Every Shopify order flow is executed after 1 hour.
ElephantPlate · elephantplate.com · outside the top 100k
Thank you MESA! I needed an inventory adjustment flow and auto meta field tagging flow. I have tried Mechanic, Arigato, and Shopify Flow Some didn't work and some we couldn't figure it out. MESA customer service was so helpful they set up the automation we needed for free in a couple of days. I have been on Shopify since 2018 and you can rarely see this good service. Very satisfied. Thank you, Alp
Kryptonite Character Store · kryptonitecharacterstore.com · top 100k store
Simple and easy with great staff to help support you accomplish your goal. Lot's of integrations and tons of ways to customize.
Knowing Labs · unranked store
Excelente aplicación. Me ha servido bastante para optimizar exportaciones de pedidos, tiene muchos campos que en otras aplicaciones no encontré. La integración es rápida y la aplicación es de muy amigable uso.
tiendacitrola · unranked store
This app does exactly what I needed it to do! I wanted to add a custom box with our logo to the order based on the total weight of the order and it works perfectly in tests. Furthermore, I was offered help to configure the workflows and Daniel from the support team was excellent in providing me the help that I needed. Thank you MESA!
comfortlinenshop · comfortlinen.com · outside the top 100k
Great app! Fantastic support :) Please keep this level of support as you grow ;) We have been using it for 3 months now.
Petch · shop.wearepetch.com · outside the top 100k
Mesa was able to automate the majority of the tasks we needed. Their support team has been great and they're helped to setup a number of Flows for us quickly. We looked into Mechanic but would have spent $$$ on developer custom code. Mesa provides much better value for money. With Mesa you pay a very reasonable fee to save hours of precious time doing tedious tasks.
Beauti · beauti.co.nz · outside the top 100k
Infinite Options allowed me to ask all the right questions... but MESA has placed all those answers at my fingertips allowing me to use my data without continually having to open Shopify orders. MESAs customer service team has assisted me frequently and rapidly as I learned more of MESAs capabilities. Finally I'm getting all my customers answers in a format I can use! - Randy
Middlebury Snow Bowl · unranked store
Great app and even better support! It saved us a lot of time and enabled us to connect the pieces that would otherwise require hiring a developer and integrating through API.
Undrdog Surface Products · getundrdog.com · top 100k store
MESA helped address gaps in our store that no other app was able to do at an affordable price. Customer support was exceptionally helpful in assisting with implementation and other changes that we required to better suit our website needs.
Oni Keyboards · unranked store
Our entire workflow is dependent on Mesa pushing order details to Airtable. Whenever I've had an issue, Jordin on their support team has saved the day. If the app is 5 stars, I'll give their support team 6 stars.
Portfolio Pet · portfolio-pet.myshopify.com · outside the top 100k
MESA is super helpful in automatically updating the order statuses. Saves a lot of time so you focus on different tasks of your business.
StimulusAthleticUSA · stimulusathletic.com · outside the top 100k
Great to work with, very quick at replying, and also got done what was needed. Highly recommend to all.
Uncommon Fit · www.uncommonfit.com · outside the top 100k
Set up workflows to offer loyalty gifting to subscription customers via recharge. Was having trouble setting it up, and their expert support got on a zoom with me to troubleshoot live, and ended up redoing the work I’d done incorrectly. Would give 10 stars if possible.
Hazel · hellohazel.com · outside the top 100k
At first I wondered whether I needed the app, now it is doing some of the most fundamental data tasks within my store. The best part though is the support, these guys are so helpful and genuinely want you to achieve your objectives. Thanks guys.
Time for Flowers · unranked store
If you need a workflow automation app, don't consider anything else! Mesa can do everything that you'll need and the support team will help you along the way until it is running smoothly. It is incredibly well priced for all of the features that you get. Will be using for my other Shopify stores.
Express Tags · unranked store
I used this app to better automate my meal prep business as we grow. I am also not the most tech savvy person, lol. I reached out to the support to help walk me through the steps and Jordin was amazing! They helped me create 2 workflows that has already saved me hours in admin work. Definitely recommend for anyone looking to scale their business. Automation truly is key in that process. Jordin thank you again, you were awesome :)
Farm To Temple · www.farmtotemple.com · outside the top 100k
great app - love the interface, clean and very easy to use with great features. the support is fantastic, very friendly and quick to reply.
Redfoot Shoes · unranked store
Automation is the key to our business and having Mesa to automate some of our workflow is amazing! Support from them is fantastic too.
Sabertrio · sabertrio.com · top 100k store
Incredibly useful app! It has replaced zapier and adds many more features that are suited for shopify. We're currently using it to send orders placed on one store, and send it to our main shopify store. Great app and terrific service!
ShiptuOnline · unranked store
Mesa is a great solution for us to be able to create specific logic and add marketing collateral to our customer orders. The customer service is fast, efficient, and very detail oriented!
Cure Hydration · curehydratron.shop · outside the top 100k
This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!
Brosb4bows4life · unranked store
We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.
Bulletproof Zone · bulletproofzone.com · top 10k store
The app has many capabilities that will be useful for my business. Quick and helpful responses from the support team, shoutout to Abby who helped to customize my workflow within 1 day of reaching out. Great customer service.
My Breed Is Best · unranked store
Thank you very much Mesa for setting up a QA workflow. Very helpful and reactive team. Quite a powerful tool!
Ana Luisa · unranked store
Support has been a great help in building workflows that do exactly what we needed. We will definitely keep on using this app in the future.
U Beauty · ubeauty.com · top 10k store
Amazing service! they went out of their way to adjust the workflow to my needs (Everything was done during the time that i work not when I sleep)
Eyeleos · eyeleos.com · outside the top 100k
Awesome experience, and awesome development team. We at www.bromane.com needed a feature to automatically tag orders with dynamic UTM values and they built it! Now searching through orders by UTM values is SO much easier. Highly recommend Mesa if you need automated workflows.
Bromane · unranked store
Mesa is essentially the Zapier of Shopify. We use it to connect with the Infinite Options app to take form entry data into a Google Sheet. We're hoping it integrates with ConvertKit soon to tag customers into email sequences. The only thing I would hope for (that I know they are working on) is that it's a bit tricky to get every custom form data into individual cells onto a Google sheet. That being said, the customer service team is awesome and helped us set that up, free of charge. Great folks, great product!
Go Camp Pro · go-camp-pro.myshopify.com · outside the top 100k
Mesa has been amazing and the customer service incredible! It has been such a time saver and so easy to use!
Charleston Tea Garden · charlestonteagarden.com · top 10k store
Mesa is an incredible tool for automating various workflows and streamlining your business. I had a complex use case that needed a high level of customization and Mandy + the engineering team did an exceptional job assisting to find a working solution. And this isn't the first time they've come to the rescue. This is an exceptional app with a stellar customer support team. Keep it up Mesa team - and please continue to expand your workflow templates for common use cases!
The Bride Box · unranked store
Mesa has a huge potential. It might be will take some time to tweak but it will automate a lot of routine tasks. Looking forward to use it more.
FrenchPressCoffee.com · www.frenchpresscoffee.com · top 100k store
Mesa is the 3rd automation app we have tried for our store, and we'll be sticking with it: the team is responsive, the functionality is pretty comprehensive, and it is making a huge difference for our business. With this app, we have some workflow and automation functionality we would need to go to a Shopify Plus $2000/month subscription to have otherwise.
Campervan HQ · www.campervan-hq.com · top 100k store
We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!
PBLWorks Store · store.pblworks.org · outside the top 100k
The app is great to automate Shopify and Google sheets. Special thanks to Matt who really helped me a lot getting the best out of this app! :)
English Geniuses · englishgeniuses.com · outside the top 100k
This app is a must for anyone wanting to automate using outside programs. It's like magic. Also, the customer service has been top notch. I've always had a dev available when needed and gotten a resolution fast! Thanks ShopPad!
Luxe Auto Concepts · www.luxeautoconcepts.net · top 100k store
Game changer, we have several shopify stores and Mesa's powerful automation frees us from monitoring the order statuses all the time. Also very responsive and helpful customer service team!
Kana Lifestyle · unranked store
Amazing app, but if you're lucky to get Matt helping you he's the best developer/customer service I've had in 4 years of shopify, seriously amazing - and really cares as well as his expertise.
Balearic Eye · unranked store
I used this app to set up an automation to work in close coordination with our fraud detection application. Mesa customer support was amazing. They helped me get the automation up and running in a few hours. - I started my question on chat and then ironed it out over email. Thank you Mesa for saving us time and money!
STONE AND STRAND · www.stoneandstrand.com · top 100k store
Mesa is great and the support matches that. I'm no developer, but their team is quick to jump in and answer any questions that I have. I can't recommend them enough!
Puzzery · puzzery.com · outside the top 100k
I needed this app to be able to import custom fields to a google sheet once a purchase was made on my store, it works so so well and the customer support is second to none! I am confident you wont find a better app, I had been searching through the search results on the app store for days and found this because I use another ShopPad app 'Infinite options' You will get great customer support and a great app with ShopPad Apps. Every time i have contacted them , my issue has been resolved fast.
Cosmic CLP · unranked store
Very good app and support team. They always find a way to make it work for us. Thank you for the help.
Ace Golf Cart: Best Golf Cart Covers for Sale · acegolfcartcovers.com · top 100k store
Just installed this app a few days but I have been shocked by the level of help and support from their team. They were really responsive in customizing for exactly what I was trying to do, and troubleshooting over email after the automation was built. Impressed!
Moonshot Snacks · unranked store
I have this app linked up with Tracktorpad to provide a first class tracking solution for my customers. We have added some additional custom statuses using the API available - Matt was fantastic in helping us set this up and I have no doubt it will massively drive down the number of queries we receive going forward given the functionality it adds to our site!
BLK BOX · www.blkboxfitness.com · top 100k store
Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!
Nutrition Faktory · nutritionfaktory.com · top 100k store
MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.
EVELO · evelo.com · top 10k store
This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars
Gladskin · gladskin.com · top 100k store
I can't say enough good about Mesa and their support staff in helping us get up and running with some super-efficient workflows to help us streamline and automate processes.
SANEStore · unranked store
I was using another app from ShopPad for free with tremendous service (on a free app), and I received an email from them about MESA, which is something that my business needs. We needed to be able to send customers a unique email after their product purchase for each individual product - but shopify only allows us to send one generic email with all products. Enter MESA. Mesa is allowing us to generate specific product emails with individual products for our customers at outstanding prices. AMAZING. Love this product and LOVE SHOPPAD! Thank you guys - GREAT SERVICE 5 STARS!!!
CE Institute LLC · ceinstitute.com · top 100k store
I have to admit, Mesa exceeded our expectations. In the masses of really useless apps with horrible support in the Shopify App-Store, this one here along with it's Team really stands out. The triggers are not that easy to setup for a beginner, but the Team is very quick to react and does the job for you, as long as you describe properly what you need. This is 5-Stars in all aspects!
rbttuning · unranked store
I have only just started using this app, to help connect infinite options to a spreadsheet. I have finalised the settings today and managed to setup an excel sheet to work alongside the Google sheet and already I have conquered a huge task which was required for my business. Matt has been helping me along from support as I am a little bit of a technophobe and he has been very prompt with the assistance and there was no issue with him amending any stumbling blocks I came across. Thank you!
Tilly's Fudge · unranked store
The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through Mesa.
StyleMeGHD · stylemeghd.com · top 100k store
Needed something unique and technical done that was actually super necessary for my business and Matt from mesa was able to assist immediately. I was up and running within minutes.
Adina's Jewels · unranked store
Mesa helps us a lot with back-end automation. Everything works perfectly and stable. Got the prompt response from the support team to customize my automation. Highly recommended.
Lacher Patisserie · www.lacherpatisserie.com · outside the top 100k
The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.
Primally Pure · primallypure.com · top 10k store
ShoPad built a perfect eco system with all previous apps (infinite options, uploadery etc...) and having now MESA on top of all these apps is just the perfect call : default templates already allow to interact with lot of connectors, and if necessary you could custom code yourself and request expertise developers from their team. 100% recommended
Cartooniste Shop · unranked store
The app really help me automate some tasks that initally take a LOT of times to do, so we can focus on more important ones for scaling the busines. And ShopPad has one of the best customer support in the world, they'll do their best to help you. Thank's a lot !
Club de Brodeuses · unranked store
Need to make a thing do another thing? That's about as broad of a description as you need to work with MESA. I must say that my experience is something that I never expected. After reaching out to MESA to ask if a certain automation was possible, I was quickly given the golden ticket to solve one of my processes that takes us A LOT OF TIME. They even offered to build it for me, and at a ridiculously low price. To make it even better, it took only days to produce. I think more time was spent waiting for me to respond to emails than they spent working. That was refreshing. I'm excited for every future possibility we have using MESA. I haven't even figured out what all of the possibilities are yet, but I'm pretty sure they can do it.
PatchPanel · patchpanel.ca · outside the top 100k
Great app for streamlining processes. The support team were incredibly helpful in assisting with implementation.
The Pedla · thepedla.com · top 100k store