MIDA Replay, Heatmap & Insight
See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
#13 of 2,132 in Store management · Analytics
- Rating
- 4.9 from 509 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2022
- Pricing
- Free plan available
- Seen on
- 4,640+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 7 of them are complaints you can read in full.
- 5★2026-08-24
great experience...i came to know what customers facing issue during browsing...came to know exact issues
SECRET TATTVA · outside the top 100k
- 5★2026-08-24
MIDA is easy to use and gives us valuable insight into how customers interact with our website. The session replays and heatmaps make it much easier to identify areas for improvement. Their support team is also friendly, responsive, and very helpful. Highly recommend!
SAFEKO · outside the top 100k
- 5★2026-08-22
I like being able to see the URL visitors come from
Mave · top 100k store
- 5★2026-08-22
It offers powerful features that are available even with the free plan; the customer service is excellent regardless of the plan, and they go above and beyond to help resolve any issues.
5P5DER · outside the top 100k
- 5★2026-08-21
This app is really easy to use and the team is super responsive and helpful!
Cozy Living Today · outside the top 100k
- 5★2026-08-20
very good
Hipoink · outside the top 100k
- 5★2026-08-19
I have yet to start using this app as I have just downloaded this but so far, easy install and great customer service. They are very attentive and want you to do well with their products.
Goddess Imports Marketplace · outside the top 100k
- 5★2026-08-19
Great app!! Customer service is prompt and super helpful as well!!
Wildflower Artisans · outside the top 100k
- 5★2026-08-19
Great so far
Matsato · top 100k store
- 5★2026-08-19
So far, so Good. As someone who has experience using Lucky Orange, I have to say there is something about this that just feels better with MIDA. I love that they are proactive in helping give advice to improve your store, and they hand out bonuses along the way. With Lucky Orange, it feels like you're on your own. Their support team is friendly and very responsive.
Get Zipped · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Picking up
MIDA Replay, Heatmap & Insight usually gets about 9 reviews a month. It got 50 in the last 30 days. That is +477% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
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