Ninja Van

Every review carries the store that wrote it and how big that store is, and 5 of them are complaints you can read in full.

• 1★2025-11-28

  Had Issues with fulfilling the order and there's no indication what's the problem was, just an error- contact customer support at support@ninja- asked for screenshot of the error message after a long explanation, afterwards told me to contact integration team. Drop the case because it's a hassle- they should have direct me to the integration team instead of wanting me to contact them- means I have to explain everything back to square one again.

  JLOVER · outside the top 100k

  Link to this reviewVerify at sourcejloveronline.com

• 1★2025-08-04

  There is basically ZERO support. Had issues with fufilling the order and got a error message that just indicate error doing so without any context what is causing it. Tried to contact support but no reply.

  Clawcreature - Handmade Press on Nails · unranked store

  Link to this reviewVerify at source

• 1★2025-01-22

  I initially considered giving this service a full 5-star rating; however, the lack of effective customer support has significantly impacted my experience. Despite multiple attempts to request billing statements through both their chat and email support channels, I was assured that the documents would be sent to me. To date, I have not received them. Furthermore, my account was suspended without resolution, adding to the frustration. The absence of a live agent chat option on their website further complicates the process of resolving issues. At this point, I am compelled to seek an alternative provider, as my business operations cannot afford to be disrupted due to inadequate customer support. This experience has been highly disappointing and inconvenient.

  Beyond Geno · unranked store

  Link to this reviewVerify at source

• 5★2024-06-07

  We are very happy with the straight forward shipping method ninja provides. In top of that i would like to shout out to Mr Kartik for being super helpful in the process of setting this up

  Sisters Blessings · outside the top 100k

  Link to this reviewVerify at sourcesistersblessingssg.com

• 1★2024-06-02

  It was unsuccessful Upon app installation, promting the following error message: "Can only add multiple handlers when deliveryMethod is Http. Invalid handler: {"deliveryMethod":"eventbridge","arn":"arn:aws:events:ap-southeast-1::event-source/aws.partner/shopify.com/7777452033/nvplugin"}"

  The Nature Herbalist · unranked store

  Link to this reviewVerify at source

• 5★2024-04-23

  Been using Ninja Van for a year now. No complains, app works great for all our local delivery needs. Overseas shipment is great value as well for selected country. Would recommend.

  Abduct Cosmetics · outside the top 100k

  Link to this reviewVerify at sourceabductcosmetics.com

• 1★2024-04-17

  Cant connect on the mapping area

  JB Shop Motorcycle Accessories · unranked store

  Link to this reviewVerify at source

• 5★2024-04-17

  Friendly Support

  CA Lighting · outside the top 100k

  Link to this reviewVerify at sourcecalighting.sg

• 5★2024-04-14

  Seamless integration of Ninja Van into Shopify. Clear guidelines as well! Would definitely recommend :)

  Shermay's Singapore Fine Food · outside the top 100k

  Link to this reviewVerify at sourcewww.shermay.com

• 5★2024-03-28

  Seamless linking of Shopify orders to creation of Ninja Van orders. Appreciate their automatic email and tracking number updates to customers through this app.

  Yong Seng Coffee · outside the top 100k

  Link to this reviewVerify at sourceyongsengcoffee.com

Read all 26 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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