Ninja Van · Orders and shipping
Every review we hold for Ninja Van, quoted in full, with the store that wrote it.
Bigger stores rate Ninja Van at least as well as the crowd does. The store behind each review is the part the App Store never shows.
26 reviews pulled · 3 carry a rating and no text · 20 long enough to quote · 2024-01-31 to 2025-11-28
Every review we hold, newest first
Had Issues with fulfilling the order and there's no indication what's the problem was, just an error- contact customer support at support@ninja- asked for screenshot of the error message after a long explanation, afterwards told me to contact integration team. Drop the case because it's a hassle- they should have direct me to the integration team instead of wanting me to contact them- means I have to explain everything back to square one again.
JLOVER · jloveronline.com · outside the top 100k
There is basically ZERO support. Had issues with fufilling the order and got a error message that just indicate error doing so without any context what is causing it. Tried to contact support but no reply.
Clawcreature - Handmade Press on Nails · unranked store
I initially considered giving this service a full 5-star rating; however, the lack of effective customer support has significantly impacted my experience. Despite multiple attempts to request billing statements through both their chat and email support channels, I was assured that the documents would be sent to me. To date, I have not received them. Furthermore, my account was suspended without resolution, adding to the frustration. The absence of a live agent chat option on their website further complicates the process of resolving issues. At this point, I am compelled to seek an alternative provider, as my business operations cannot afford to be disrupted due to inadequate customer support. This experience has been highly disappointing and inconvenient.
Beyond Geno · unranked store
We are very happy with the straight forward shipping method ninja provides. In top of that i would like to shout out to Mr Kartik for being super helpful in the process of setting this up
Sisters Blessings · sistersblessingssg.com · outside the top 100k
It was unsuccessful Upon app installation, promting the following error message: "Can only add multiple handlers when deliveryMethod is Http. Invalid handler: {"deliveryMethod":"eventbridge","arn":"arn:aws:events:ap-southeast-1::event-source/aws.partner/shopify.com/7777452033/nvplugin"}"
The Nature Herbalist · unranked store
Been using Ninja Van for a year now. No complains, app works great for all our local delivery needs. Overseas shipment is great value as well for selected country. Would recommend.
Abduct Cosmetics · abductcosmetics.com · outside the top 100k
Cant connect on the mapping area
JB Shop Motorcycle Accessories · unranked store
Friendly Support
CA Lighting · calighting.sg · outside the top 100k
Seamless integration of Ninja Van into Shopify. Clear guidelines as well! Would definitely recommend :)
Shermay's Singapore Fine Food · www.shermay.com · outside the top 100k
Seamless linking of Shopify orders to creation of Ninja Van orders. Appreciate their automatic email and tracking number updates to customers through this app.
Yong Seng Coffee · yongsengcoffee.com · outside the top 100k
Easy to create orders and airway bills. Seamless integration into the Shopify app.
Colorplay Enterprise · colorplay.com.sg · outside the top 100k
Great integration from NinjaVan into Shopify, easy to download and print waybills.
LandingPad · landingpad.shop · outside the top 100k
User interface is pretty straightforward and easy to look through the orders. Ability to book, print labels, batch fulfill makes order fulfillment way more convenient.
METAPOD SG · metapod.com · top 100k store
NinjaVan is very convenient, and their customer service is also friendly. It would be even better if we could add shipping status to Shopify.
iQueen · iqueen.sg · outside the top 100k
easy to use
Atma · atmastore.com · outside the top 100k
App is easy to use and able to arrange for bulk shipment
Airbot Singapore · unranked store
Very great app. Useful and have a manager to assist (Amar).
Fustaann · fustaann.com · outside the top 100k
The app's user-friendly interface simplifies our workflow, seamlessly syncing all our orders! We appreciate the efficient process of fulfilling orders, assigning tracking numbers, and swiftly generating shipping labels for printing.
Bobobobo · bobobobo.com · top 100k store
The app's user-friendly interface simplifies our workflow, seamlessly syncing all our orders! We appreciate the efficient process of fulfilling orders, assigning tracking numbers, and swiftly generating shipping labels for printing.
Bobo Tokyo · bobotokyo.com · top 100k store
Good
SHIROi しろい · unranked store
The app has improved since the latest update. It's easier to process orders in bulk now and arrange for split shipments.
The Purest Co (SG) · thepurest.co · top 100k store
App is able to sync the orders and fulfill the orders when the airway bill is printed. Saves hassle to click on fulfill again at the orders page. However there were a few hiccups when we first set us as we were using the older version previously. Nonetheless, the problem has been solved and all's good.
Inner Statement Singapore · innerstatement.com.sg · outside the top 100k
The app's user-friendly interface simplifies our workflow, seamlessly syncing all our orders! We appreciate the efficient process of fulfilling orders, assigning tracking numbers, and swiftly generating shipping labels for printing.
REFASH · refash.sg · top 100k store