ONE: AI, Pop Up, SMS Marketing

Every review carries the store that wrote it and how big that store is, and 28 of them are complaints you can read in full.

• 1★2026-04-15

  AVOID AT ALL COSTS…………….. I was not informed that I needed to upgrade, there was no communication whatsoever. I was then told that simply logging in triggered the upgrade, which is unacceptable. Customer service via chat was also very poor and unhelpful when trying to resolve the issue. I would strongly recommend using alternative providers.

  My Mystery Shirt · outside the top 100k

  Link to this reviewVerify at sourcewww.mymysteryshirt.co.uk

• 5★2025-11-19

  6 Stars! Rosy, Lou, and her team were a ton of help. Very helpful. Looking forward to seeing them grow. The One email marketing app is also unique compared to other apps as it has a lot of ready made campaign themes to start off with.

  Nano Singapore Shop · unranked store

  Link to this reviewVerify at source

• 5★2025-06-21

  Trish was Absolutely Specatular!!! She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!

  Merci Beauties · outside the top 100k

  Link to this reviewVerify at sourcemercibeauties.com

• 5★2025-06-21

  I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars . They jump and help me right away to help me .

  EverydayHeroesStore · outside the top 100k

  Link to this reviewVerify at sourceeverydayherocaps.com

• 5★2025-06-21

  Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

  BundleKids · outside the top 100k

  Link to this reviewVerify at sourcebundlekids.com

• 1★2025-06-07

  Complicated Billing so you may end up charged a fortune, billing outside of Shopify and the user exeperience really really bad. Such a waste of my time. I'm really really frustrated.

  Sculpt-Silhouette™ · unranked store

  Link to this reviewVerify at source

• 1★2025-05-03

  Poor customer service. Selected a free basic plan and was still being charged a random amount that was not apart of any plans. Even after uninstalling the app I am still being charged .

  barbiedreambox · outside the top 100k

  Link to this reviewVerify at sourcebarbiedreambox.com

• 5★2025-04-02

  BEST APP FOR ME! CUSTONMER SERVICE IS GREAT! I WILL CONTINUE TO USE THIS ONE FOR SURE!

  Cre8xProfit · unranked store

  Link to this reviewVerify at source

• 1★2025-03-31

  BAD EXPERIENCE!!!

  Cre8xProfit · unranked store

  Link to this reviewVerify at source

• 5★2025-02-11

  incredible service and amazing app to use to boost sales and sign ups :)

  Jewels Boutique · unranked store

  Link to this reviewVerify at source

Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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