ONE: AI, Pop Up, SMS Marketing · Marketing and conversion
Every review we hold for ONE: AI, Pop Up, SMS Marketing, quoted in full, with the store that wrote it.
Bigger stores rate ONE: AI, Pop Up, SMS Marketing 0.16 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 1 carry a rating and no text · 396 long enough to quote · 2022-11-21 to 2026-04-15
Every review we hold, newest first
AVOID AT ALL COSTS…………….. I was not informed that I needed to upgrade, there was no communication whatsoever. I was then told that simply logging in triggered the upgrade, which is unacceptable. Customer service via chat was also very poor and unhelpful when trying to resolve the issue. I would strongly recommend using alternative providers.
My Mystery Shirt · www.mymysteryshirt.co.uk · outside the top 100k
6 Stars! Rosy, Lou, and her team were a ton of help. Very helpful. Looking forward to seeing them grow. The One email marketing app is also unique compared to other apps as it has a lot of ready made campaign themes to start off with.
Nano Singapore Shop · unranked store
Trish was Absolutely Specatular!!! She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!
Merci Beauties · mercibeauties.com · outside the top 100k
I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars . They jump and help me right away to help me .
EverydayHeroesStore · everydayherocaps.com · outside the top 100k
Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!
BundleKids · bundlekids.com · outside the top 100k
Complicated Billing so you may end up charged a fortune, billing outside of Shopify and the user exeperience really really bad. Such a waste of my time. I'm really really frustrated.
Sculpt-Silhouette™ · unranked store
Poor customer service. Selected a free basic plan and was still being charged a random amount that was not apart of any plans. Even after uninstalling the app I am still being charged .
barbiedreambox · barbiedreambox.com · outside the top 100k
BEST APP FOR ME! CUSTONMER SERVICE IS GREAT! I WILL CONTINUE TO USE THIS ONE FOR SURE!
Cre8xProfit · unranked store
BAD EXPERIENCE!!!
Cre8xProfit · unranked store
incredible service and amazing app to use to boost sales and sign ups :)
Jewels Boutique · unranked store
Update 22.12.24 - both stores have now been refunded and they are working on a solution to automatically unsubscribe from app after deleting it from store. Currently you have to press a button before deleting app to stop charges from being made post deletion. Used App on 2 of our websites and uninstalled it on 21 Nov - was still charged on 1 Dec for the use of it. Wrote to support for help with refunding the incorrect charge and no reply.
Beach Soul® · unranked store
ONE has been a game-changer for my business. Their customer service is exceptional! Always responsive, knowledgeable, and ready to help whenever I need it. The tools have been instrumental in driving customers into my sales funnel, boosting engagement and conversions. I highly recommend this app to anyone looking to streamline their email and SMS marketing with excellent support.
LullaBaby · lullababyusa.com · outside the top 100k
Melhor aplicativo para pop up!! Excelente suporte também, parabéns pessoal
Luxej · luxej.com.br · outside the top 100k
First of all the customer service is AMAZING! I chose one of the busiest times of the year to use this app, and I had a few issues with getting my subscribers in properly (something on my part) Rissa and Lou have been so helpful! I've never had a company respond back almost immediately at night, let alone on Thaksgiving Day in order to make sure my sms were going out properly! Over all everything has been extremely easy to set up and I would highly recommend!
Klarity Kosmetics · www.klaritykosmetics.com · outside the top 100k
good application overall but many problems recently! Settings always require change. Very embarrassing.
Tigre Thai · tigrethai.com · outside the top 100k
Worst app, Cheaters they charged me after i cancelled the plan and uninstalled the app and yet they charged my card Dont use this app beware
ShoesRepublic · shoesrepublic.pk · outside the top 100k
I recommend this app, especially because of its professional customer support, which always effectively resolves my issues.
Dubinik · www.dubinik.com · outside the top 100k
THIS IS SCAM!!!!!!!! This app advertise free or 9$ and when you login to it, it charge you $29 USD without any trial term and it doesn't work , if you want to send sms you should pay another amount, that means you are paying $29 USD which means $40 CAD (ONE MONTH SHOPIFY SUBSCRIPTION) for nothing because you can send those utomation emails with shopify free too. Also, even the email test didn't work that means you paid $40 CAD for nothing. And when asked about the prices or anything else they told me if you don't like it you can uninstall it.
Lusso · www.lusso.bike · outside the top 100k
Amazing customer service. Super fast to respond and both helpful and cunning. Will choose one before their competitors like loox any day of the week.
Zoolagret · unranked store
Excellent support and prompt service.
Jeangeniehealth · www.jean-genie.co.za · outside the top 100k
the one，I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!
高性能AIミニＰＣ-【公式】GEEKOM(ギーコム)日本 · unranked store
This thing has it all - probably more than I need! A lot of it is really intuitive, but even if you find yourself stuck, the customer service is excellent. I had a question and was quickly helped by Rissa. Not only did Rissa sort out my issue, but also went above and beyond by delivering additional elements to me that I thought I'd have to go outside to another third party to get. I've just started delving into this app, but I'm looking forward to figuring out everything it can do!
BHN · bhnhome.com · outside the top 100k
I highly recommend the ONE app to anyone interested in updating their marketing plan. We started with them recently and I have been extremely pleased with their service. Their customer service has helped me anytime that I have questions about the app and they never hesitate to respond, no matter what time we reach out to them.
Lily and Park · unranked store
so far do love the experience with this app, and appreciate so much for Lou's support, really timely and big support, still explore more function with the app, and would like to recommend it to friends~
NIIMBOT · niimbots.com · top 100k store
被欺骗了，没有免费计划
Coomaer · www.aiicop.com · outside the top 100k
Rissa, my customer service rep. replied promptly and with an easy solution. Love One's service and the overall functionality of the app.
Her Cloud 9 Club · unranked store
Their customer service team is very helpful! I had many questions and had issues implementing some things but they were quick to help!
Fido & Flicka · fidoandflicka.com · outside the top 100k
After struggling with multiple email marketing platforms and facing deliverability issues, ONE came to the rescue. Their platform not only excels in design, but also boasts exceptional customer support. The time and energy saved by their support team have been invaluable. For any Shopify user seeking a user-friendly, feature-rich email and SMS platform, I highly recommend ONE. 10/10. Special thanks to Prateek and Rissa for their incredible kindness and assistance.
Wild Oasis Bison Jerky · unranked store
After downloading the app, I found that the price was completely different.
fr.xega · fr.xegatech.com · outside the top 100k
an amazing app for popups on your website. great customer service. highly recommend it
Laverz · unranked store
Stay away from this app at all costs! They're incredibly untrustworthy and manipulative. Without any warning, they suddenly changed their pricing structure for us due to our high usage. Originally, pricing was based on the number of users, but now they've switched the pricing to email basis, which means they can charge us exorbitant amounts without rhyme or reason. They went from a $160 per month to an outrageous $5000 per month. It's beyond ridiculous—it feels like they're playing games with us, knowing that once we're dependent on their app, they can hike up the prices. What's even more concerning is that they seem to treat each store differently (After seeing their performance), with no transparency or fairness. Save yourself the headache and avoid this app like the plague. You'll thank yourself later for not falling into their trap.
Sowears · sowears.net · top 100k store
This guys are simply awesome, they helped me solve errors in the installation of my automations, they even made recommendations aligned to my website, they responded quickly and solved all my doubts and problems in a matter of minutes. I definitely recommend them for your store. i love you guys. blessings.
Dulces Auténticos de San Juan de los Lagos · unranked store
The best app and support on Shopify!
ZIYA · ziyastudio.com · outside the top 100k
The moment you install the app they require phone verification and send you to another saying your store is not qualified for the free plan. If it's not free, they should make it clear.
Caulí Beleza Natural · unranked store
With all the great reviews, I expected a lot more from this app. It's missing many features, like an actual workflow rather than one-off automation. At first glance it looks like there are many email templates, but they're created in a way that you can't easily edit key visual elements to match your store's branding. Key elements are images rather than editable shapes, so instead you're either left with a template that doesn't match your brand at all or you have to delete the parts of it that made it unique. The spin wheels are the same way. It has potential! But for now it's just not an efficient enough solution.
The Agape X Collective · unranked store
I have only good things to say about this product and also the support team behind it. I had very good support by LOU that helped me alot if I had any issues. I REALLY Recommend this app. The APP is great and also the support! 5/5 Stars from SWEDEN
eGrossisten · egrossisten.se · outside the top 100k
Rissa was amazing and helpful
dark bird · unranked store
I absolutely loved my experience with the support team. I just had some technical problems, and not only they made the fix a breeze, but I managed to learn new stuff as well. I want to thank Rissa in particular. She was the one helping me out there - friendly, speedy, and accurate. Much appreciated.
Maya Wear · themayawear.com · outside the top 100k
Cette app est juste géniale!!! Tombée par hasard dessus, je cherchais un équivalent voire mieux de ce que j'avais avant et Boom! Une tuerie! Sans parler du service client hyper opérationnel et réactif (merci Rissa!!). Simple même pour débutant! Je recommande x1000% Hâte de me l'apprivoiser :)))
Kiss2kiss Cosmetics · unranked store
Unsure about this app still but I like it so far. Support was really poor but then I got an email from them that was helpful. Email campaign worked but was difficult to build. The preview showed white background but then email was Grey (turns out this may be my issue) which messed with overall look. Popup looks great. Have yet to see how helpful analytics are.
HEART BREAKER CAMERAS · unranked store
As a chief officer for a 8yr old ecommerce company. I always check with Shopify apps periodically to improve the store. I've been through 10 email marketing apps, last one i've uninstalled is Mailchimp, not as user friendly and cost more. ONE email marketing is the best email app you'll find to date, hand down. it's the only app you'll need to grow.
PURI5 · www.puri5.com · outside the top 100k
Amazing app, the support was helpful and really helped me to addapt the pop up according to our individual requests.
Ell-Deco · unranked store
So this more of a review for the customer service that I have been receiving so far. They literally are like a close friend who is just hella knowledgeable with the interface. You ask and they try to help you out as much as possible. this review is mainly for RISSA! She help me get my sms running smoothly. She had grace and such a positive attitude. THANK YOU RISSA! definitely made me feel like I'm part of the One fam
Barbarian · unranked store
Unfreindly interface. Once intalled all you get is an intrusive webpage that keeps pushing you to subscribe to a paid subscription. Feels like a scam.
Zoya & Fatima · www.zoyafatima.com · outside the top 100k
Very useful app! Rissa helped me a lot, kind and expert support! Highly recommended!
Wholesome Life London · unranked store
I like this app better than smsbump and klavyio, in my perspective of just starting out it is cheaper and offers a lot of value with their free/cheaper plans. It's beginner friendly and easy to understand unlike other marketing apps where they're a little hard to work with. Their customer service it's good, I had a problem and it took us a while to figure it out lol but Rissa stuck with me every step of the way until it was fixed!
PetalCloud™ · unranked store
Just had an amazing experience with Patricia with One. Talk about professionalism. patience and knowledge. She is a rock star! Diagnosed the problem and resolved it all. Most importantly, she did it being able to decipher my primitive grunts about the issues I was having! Give her a raise. That's the kind of service every store owner looks for when trying to get things right. 5 Star service! Thanks Patricia!!!
DaniBlade · unranked store
ONE has everything I was looking for my business! Their customer service is amazing, patient, and have great communication skills. Big thank you to Lou for helping me solve two big issues that we had. We got it resolved smoothly and I am very happy! Thank you!
Nancy's Jewelry · www.nancyjewelry.com · top 100k store
Nice App +The customer service is really what makes this app superior.
Tryber · unranked store
I am a new shop owner, and the One App helps me a lot! It's relatively easy to handle and if you still have difficulties, the support team is there to help. I can only recommend it.
JUDILISHES · unranked store
Needed help with my pop-up form and Klaviyo integration. Estimated answer was 27 minutes, but I got one within 1 minute and together with Kate, we solved it all in 10 minutes total. She even added some additional tips for my mails and pop-up form so that it converts better. Much appreciated and I highly recommend this app!
Closet Heartz · unranked store
great customer support
Artic Design Co · unranked store
great app has all the needs for the business and the support there replying fast and helping til your issue is solved VERY RECOMENDED !
LAGOARDIA.COM · unranked store
Our address is in China, I can't get in touch with your customer service due to IP evaluation, I need help, my EDM marketing is not getting any replies and clicks, I can't set up product collection.please reply me email.
EVBASE-Premium EV&Tesla Accessories · www.evbase.com · top 100k store
I just install the application and I face a little issue, Maya from the support chat resolved in 1 minute!! she was super kind and helpful! well done Maya!!!!
Mudithara · www.mudithara.com · outside the top 100k
great team, great support (jane), love working with them
VICTORIOUS · unranked store
I am absolutely thrilled with my experience using "One" on Shopify! I had the pleasure of working with Jane, who provided me with exceptional assistance. Jane went above and beyond to help me customize a pop-up for my website. Her expertise and patience were evident as she guided me through every step, ensuring the pop-up was tailored precisely to my preferences. Not only was Jane incredibly helpful, but she also exhibited a genuine passion for ensuring my experience was flawless. Her dedication to customer satisfaction truly stood out. Thanks to Jane's expert guidance and the user-friendly features of "One," the pop-up turned out absolutely perfect! I highly recommend "One" on Shopify for its user-friendly interface and the outstanding customer support provided by professionals like Jane. If you're looking for an app that not only offers excellent functionality but also exceptional customer service, "One" is the way to go. I am confident in recommending this app for a wide range of needs, and I'm looking forward to exploring more of its features in the future. Thank you, Jane, and thank you, "One," for making my website experience truly exceptional!
Alarmed N' Dangerous · alarmedndangerous.com · outside the top 100k
For now I can't say anything wrong word about this app - is has all features that you might need about upsell, discount codes etc., and what is really important - support team is amazing. I was able to easily connect to chat in couple minutes, and get all needed help (for example change of triggers size for desktop/mobile version, which requires code change). Highly recommended.
Clock For Home · unranked store
20 October 2023: I've just spoken with Rosie one year later from my earlier review and she went above and beyond to help me. Not only that but she is really nice! Jessica, Trish and Patricia go above and beyond with not only instructions in set-up, but get in there and fix for me within minutes, as well as offer tips. They seem to be available 24/7 regardless of time zone. My website isn't live yet but so far seriously happy with the App. Not only that, it's free! Highly recommend.
max and blu · unranked store
Otimo atendimento, eles respondem muito rápido, aplicativo amplo e fácil de mexer, gostei muito e recomendo para todos, eles são 10
MaryTom · unranked store
App muito e atendimento excelente.
QVS Store · unranked store
The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to being with them as they grow based on customer feedback.
Chakrubs · chakrubs.com · top 100k store
Some great features, and very easy to create emails linking in products and setting promotions. However I've just been told I cannot continue unless I upgrade my subscription to $149 per month! It's obscene for what it does. App uninstalled.
Running Form · running-form.co.uk · outside the top 100k
Una Herramienta Increíble para Impulsar Ventas y Conectar con Clientes La aplicación Upsell—Email—SMS Marketing ha sido una revelación en mi estrategia de marketing y relaciones con los clientes. Desde que la implementé, he experimentado una notable mejora en mi capacidad para interactuar y recuperar clientes de manera efectiva. Una de las funciones que más me ha impresionado es su capacidad para recuperar carritos abandonados. Esta característica en particular ha sido esencial para aumentar mis conversiones y recuperar ventas que de otro modo se habrían perdido. Además, la integración de una ruleta de descuento ha sido un toque maestro para involucrar a los clientes y fomentar la compra. Lo que realmente hace que esta aplicación se destaque es su naturaleza completa y fácil de usar. La interfaz es intuitiva, y las capacidades de automatización han hecho que mi trabajo sea mucho más eficiente. Desde el seguimiento de correos electrónicos hasta el envío de mensajes de texto estratégicos, esta aplicación lo hace todo. En resumen, Upsell—Email—SMS Marketing ha superado todas mis expectativas y ha tenido un impacto significativo en mi negocio. Si estás buscando una herramienta versátil y poderosa para impulsar tus ventas y conectar con tus clientes, no dudes en darle una oportunidad. No te arrepentirás. ¡Gracias a los creadores por esta aplicación increíble!
Frutos & Semillas · frutosysemillas.com · outside the top 100k
Rissa was sooo helpful assisting me setting up my email marketing thank you for all your help
Tha Shade · thashade.com · outside the top 100k
I had a problem with the way the pricing was calculating and we worked together to find a great plan that worked for our team and store.
Hackberry Tea · www.hackberrytea.com · top 100k store
NO PHONE SUPPORT. CUSTOMER SERVICE SUCKS
Twist It Up Comb · www.twistitupcomb.com · outside the top 100k
One of the greatest apps in shopify it's totally a game changer with excellent service client really recommended.
SpookyFindsMarket · unranked store
Excellent features that are clear and beneficial for our site. Rissa was kind and willing to help through all of the questions I had.
1235 Smokes · unranked store
Not useful for an Ecommerce business that needs data analytics from the email campaigns. The program only issues a total sum of money earned from the program IF you have a coupon attached and the coupon is used. Also no integration in seeing link clicks or what products were of interest in the email. I found the customer service to continue to provide the same answers over and over with the promise that they would integrate more analytical click data but the day never came where they made this advancement. Sure the process of setting the creative is easy but that's the best it offers. great for beginners i guess...
Travellty · travellty.com · outside the top 100k
Beware! More Harm Than Help! Since adding this app to my Shopify store, I've seen a suspicious influx of what appear to be fake accounts. The app's pricing structure suspiciously benefits from a higher customer count, which has led me to question its integrity. To potential users, tread cautiously. This was supposed to streamline my operations, but instead, it's turned into a daily headache. While I can't conclusively point fingers, it's hard not to see a link. One star feels like a gift at this point.
EnchantedFortune · unranked store
the best help they take time to help you anytime of the day. perfect customer service
Sams Dealz · unranked store
Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE
BNSM · merinoschuhe.com · outside the top 100k
always talk to a young lady named naomi and shes very very helpful,helped me when i first started and to this day surprisinlgy its always her who helps me! Reccomend this app 100%.
AceHoodies · unranked store
It is pricy and interface could be a bit smoother, simply there is to much thing going on, but over all it is a great app it does help a lot with email marketing.
Ewla · unranked store
So far this app has been good for me. Customer support is very important to me because I am not very technical so I rely on this support to keep my business running. I have had a couple calls with customer support and they are very responsive with text, but video/screen share support you have to schedule for the next day usually. My most recent video support call was with Rosy Roberts today and it was extremely helpful. She helped me resolve my main issue and made sure she answered any other questions I had about their service and addressed those as well on the same call.
Custom Scouts · customscouts.com · outside the top 100k
Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile. Consigliatissima.
Vinolog24.com · unranked store
Amazing Response! I was unable to solve few things and ONE solved it within minutes!
KNACK · knack.bz · outside the top 100k
Buena app, aun me falta probarla bien pero el servicio es bueno, un 10/10 en servicio las personas que atienden son geniales, la que me atendió se llama Rosy.
Hostyle · unranked store
Bad app, they will charge you much money, not just $12 one month, don't use it! It's really a poor app, waste of your money!
Sohimi · www.sohimi.com · top 100k store
Natalie helped me a lot with the UI part of my site, I was able to get the pop link in the top ad bar thanks to her, thanks for her professionalism.
InBeauty Cosméticos · unranked store
www.serviaromashop.com Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa. El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc. Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo. After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete. The customer service is great, super attentive and I can make calls for settings or if I have questions, etc. Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.
SERVIAROMA SHOP · serviaromashop.com · outside the top 100k
Just starting to use this app but customer service by Maya has been exemplary. Looks promising and hope this app will make my business go further!
Flowers by Terra · flowersbyterra.com · outside the top 100k
A really good app with countless functions. It was important to me that I have an app where the double opt-in procedure is guaranteed. ONE offers it in detail. You have numerous options for designing e-mails, SMS, pop-ups, etc. according to your preferences. It also looks very professional and good. Numerous templates are already available and 100% customizable. I would like to give 6 stars for customer support. I get direct help and my questions are always answered 100%. ONE is a great app that includes numerous functions and is also relatively cheap. I can recommend it!
SIPPERS · unranked store
It is very easy to use and effective, also the support team is always there to help if any issue arises
Home Hatch · homehatchpk.com · outside the top 100k
This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly
Billings Ultimate Fitness · billingsultimatefitness.com · outside the top 100k
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text. Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though. https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell please don't contact me for 'offers' to change my review
BABY9 · unranked store
Absolutely valid application! It's like having an app that contains 3! Free plan complete with everything you need to test and with multiple features. The subscription is sure to have some surprises. The assistance is instantaneous, clean and very professional. Highly recommended!
thesearchingforyou.com · unranked store
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.
The Ivory White · www.theivorywhite.es · outside the top 100k
I must say that Kate and Rissa have been absolute angels in assisting us with the setup. Their support and expertise have been invaluable, and I'm grateful for their outstanding work. Highly recommended! Can't wait to further continue building on the store with this great small support team!
Gamine · unranked store
By Far one of the best apps available. Have been using this for some time now and am always discovering new ways to increase business. This is pretty much an all inone for e commerce. Highly reccomend this app. Maya has also been very helpful in helping find more ways to increase my business and utilize one' spaltform to full potential. Download now, u wont regret it
Love & Lust Lingerie · unranked store
Jessica was so helpful, she gave me a lot of screenshot and guided me through the whole DNS process. Couldn't be happier. The only downfall is that I can't find my drafts and need to constantly search for it.
NDLESSwear · unranked store
I would like to take a moment to express my deep appreciation for the exceptional assistance and support provided by Rissa, a ChatGPT from Shopify. Rissa's professionalism, knowledge, and dedication have truly made a significant impact on my experience. Throughout our interactions, Rissa consistently demonstrated a remarkable ability to understand and address my concerns. Their responses were prompt, insightful, and always tailored to my specific needs. Rissa's expertise in the realm of e-commerce and Shopify was evident, as they provided clear and comprehensive guidance, helping me navigate through various challenges and obstacles. What sets Rissa apart is their exceptional level of attentiveness and genuine commitment to ensuring customer satisfaction. They not only resolved the issues I faced but also proactively offered suggestions and recommendations to optimize my Shopify store's performance. Their willingness to go the extra mile truly made a difference in my overall experience. I would like to extend my sincere gratitude to Rissa for their unwavering dedication, patience, and professionalism. Their support has been invaluable in helping me overcome hurdles and achieve my goals.
My Store · unranked store
I absolutely love this app! It has completely transformed the way I manage my tasks and stay organized. The user interface is sleek and intuitive, making it a breeze to navigate and use. The features are incredibly powerful and customizable, allowing me to tailor the app to my specific needs. From reminders and notifications to seamless collaboration with others, this app has become an indispensable tool in my daily life. I highly recommend it to anyone looking for an efficient and effective way to boost productivity and stay on top of their tasks. Five stars all the way! ⭐️⭐️⭐️⭐️⭐️
BEAUTYCRET · unranked store
Not bad. There are many things put together that you can use, you can always find what you need. Good app.
Lisa Homemade · unranked store
I recently had the opportunity to try out, which specializes in upsell email marketing and offers additional features to enhance your e-commerce business. Overall, I was quite impressed with its capabilities and found it to be a valuable addition to my online store. Amazing App. All in ONE and Number One in customer service.
ΤΟΥΚΙΤΣΟΥ · unranked store
I just started using this app yesterday and already had three amazing people help me! They had solutions for all of my questions! Best customer service ever!
Mini Muffin Bookstore · minimuffinbookstore.com · outside the top 100k
Very Friendly , I like the stuff and the service , They respond in just a minutes and solve any issues
jiblia.ma · unranked store
Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.
Bianchi Moda · bianchimoda.com · outside the top 100k
I can kindly reccomend this app. Helps a lot, as well as very good and sweet customer support. \ (•◡•) /
DeepSleep.no · unranked store
Love this app! It has all important marketing features from email/sms automation to pop ups and much more. It was my first time setting up a pop up and Maya from the customer service team helped me with every question I had during the whole setup process including testing and sharing suggestions to improve my pop up even more. I couldn't ask for a better service. Thank you!
La Nadia Jewels · lanadiajewels.com · outside the top 100k
Customer service is incredible! We are new so need to see how this app will benefit us. We will write another review in a few weeks! But so far so good!
Undercollar® Pet ID Band & GPS Alerts · unranked store
My help was Jesica she helped me in everything she could, but really she was with me every step of the way ! she did a very professional job . thank you very much for your help !
Premium Garten · unranked store
So far so good!!! This app has been a great addition to my website. Whenever I have a question or issue my sales rep Rosie Is there to assist. She does a great job at teaching me the program and making sure I have a good understanding of the app offers. I am very pleased with the app, and happy I've added it.
Fly Shoe Boutique and Accessories · flyshoeboutique.com · outside the top 100k
8/5 STARS!!! ADD MORE STARS SHOPIFY! If you guys aren't using this app THEN GOOD FOR ME! Because the people at this company make the company a 5 star app! they are quick to respond and go above and beyond...FOR THE FREE CUSTOMERS! Imagine what they do for their paid customers! I'm about to find out soon because they sold me with their customer service. LEAVE RISSA AND MAYA ALONE CAUSE I WANT THEM FOR MYSELF!! These 2 are amazing and deserve to be making ALL THE MONEY! Watch out One! I might try to steal them for my own company XD
StrongHer Fashion · unranked store
Terrible app, absolutely useless. Their e-mail hosting provider is not working and support is speaking with you as if it's your fault. Use other e-mail newsletter providers, this is an absolute waste of time and support is clueless.
WILN.com · wiln.com · outside the top 100k
I didn't imagine I would get the support that I got. Look at the beautiful gamification spin wheel, free shipping and even age verification. All set up in one day with free custom modifications before I upgraded! I upgraded, bc everything is working and I am ecstatic! Wow! See for yourself the popups in action at my CBD website www.spun.com.
Spun Life · unranked store
super easy to set up great app. simple steps and it works. I can only recommend the app. now I just hope for the data. Maya from customer service is very friendly
allyourneeds.ch · unranked store
Maya was very helpful at sorting my pop up Acted fast Thanks so much for this support Invaluable
Candy Fever · unranked store
I just installed app and started using it. I've been very pleased so far. The customer service that I have experienced thus far is incomparable to any app or service I have received to date. Time will tell if this continues, but if it does, I do not see a limit for this company. Thanks again!
Black Beard Belts · blackbeardbelts.com · outside the top 100k
I am kinda in love with the ONE ;) customer support is really helpful as well! Helps with conversions
HolisticHHC · unranked store
amazing app! very fast support, good service and cool features!!! love it! very cool pop ups and increase sales!
Jewelry-Your-Way · unranked store
I was talking with Kate from the support team and had generally one of the best, most efficient and most pleasant Shopify Support experiences ever. Excellent!
SimplifyMe · unranked store
I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.
Fascinating Figures · unranked store
Im quite new to this app, but it seems like it works out for my needs. The customer service is extraordinary (Kate), helping me throughout.
The Secondbar™ · unranked store
Excellent App, really useful . It has many features and works very efficiently. Really good customer service too.
THE DENTAL CARDS · unranked store
What a great app! So many great solution to increase the turnover. One of the best support I have had as well. Highly recommended.
Factori · unranked store
Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail
HumbleHome · unranked store
é bão demais o suporte deles traduziu um pop-up na aba que eu não tiinha acesso estou adorando essa ONE
Nasacola · unranked store
Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!
CasaMagnoliaMX · casamagnoliamx.com · outside the top 100k
Be prepared for a massive price increase when you install the app. The prices shown here are ONLY if you have 50 or less customers.
Crafty Mama Studios · unranked store
Definitely would recommend this app as it has almost everything you need for Marketing. Plus Maya the representative who assisted me was very helpful, polite, courteous and friendly. She's an asset of One+
Charms and Beyond · unranked store
Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something
Pluffy Pals · unranked store
Great app with amazing support. It has several features from SMS, to Upsell to email marketing and much more.. I would definitely recommend it.
Oudily™ · unranked store
Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!
Clementine Greetings · www.clementinegreetings.com · outside the top 100k
Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke
bauerfeld.bio · unranked store
Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!
Gold Star Value · www.goldstarvalue.com · outside the top 100k
good functions, infinite helps! Amazing support from the team, thank you! I'd recommend it to others!
FANTASI | BORN FOR FUN · unranked store
Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app
ExcessiveLove · unranked store
The customer support is amazing. I had a question and in about 1 minute it got answered and they tried to help me with every problem I had. Eventually, we got it figured out! Thanks, ONE-team!
The Cushiest · unranked store
AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app
lashaesbeauty · unranked store
The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!
Gestalt Haus · unranked store
Very happy with the ONE chat GPT-Upsell_Email Marketin application, I recommend it. especially with NAOMI. Very professional, with a very nice treatment of people. congratulations Naomi. you deserve to be promoted. keep it up and you will reach the top note 100000000
Mundo Encantado · www.lojamundoencantado.pt · outside the top 100k
Great app. I have been using it since I started my site and do not regret it. Customer support is always ready to help and available! Rissa provided great service by allowing me to find features that will greatly improve my store.
Traytor · unranked store
Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!
Roxannejewellery · unranked store
Great and easy to use app. Got stuck on the app but Samantha and Noella was on there to help me trouble shoot the app. Excellent customer service!! Thanks guys.
RubiBrush · unranked store
the best app ever . super helpful + amazing team and service . fast responds and very helpfull service
Velouteline · unranked store
Team is Exceptional! They respond and act at the same time! No time wasted! Thanks to Trish who has helped me out so much!
Scooteroo Perth Pty Ltd · scooterooaustralia.com.au · outside the top 100k
Starting up my business has been pretty exciting and challenging doing things on my own, but this app is simply designed and easy to navigate through. I needed assistance and I was able to chat with a live representative as scheduled and with her help I'm set up and ready to sell!!!
Gadgyts & Gizmos · unranked store
Really good. There is a great support team too. really fast to answer. it will send videos too allowing to solve any problem
LM3D · www.lm3d.it · outside the top 100k
I love this app. Great for sending emails and sms messages. Everything can be automated. This was a huge help running my business alone.
Lashed by Nisha Nashea · unranked store
TROP CHERS POUR LA FRANCE !!!! 0,20$ / SMS ............................................................
FADIME · fadime.fr · outside the top 100k
It working great thus far. Cant wait to see the updates! I will continue to explore and use the features!
CirceBoutique · unranked store
really great app and awesome support team, I recently downloaded this app and have been blown away by the level of customer service provided. Every time I've had a question or issue, the support team has been quick to respond and incredibly helpful in resolving the problem.
Century Store Chile · unranked store
Maya was very helpful and gave me a lot of good tips. I would definitely recommend this app for marketing!
Dispense Co · unranked store
Only used the pop-up widget so far, but works perfect - and they have lots of other widgets to offer. Can't wait to test out those. Maya was a big help! Very good service on her part.
TechTrend · shoptechtrend.com · outside the top 100k
Best Customer Service I have received so far within the Shopify Apps. Highly recommend this app to those who are looking at something like this for their own store.
SneakerHubUK · unranked store
Sou novo no app e já posso dizer que é ótimo e principalmente o suporte. A propósito, muito obrigado Naomi por resolver minha dúvida e problema. eu recomendo o aplicativo
Le Maropoh · unranked store
Best Customer Service and tons of options highly recommended it. Have everything for advanced users and is friendly to newcomers
ArtiPrestige · unranked store
I am very pleased with the One app and their support. I have had a couple of issues setting it up. Samantha and Rosy quickly answered my question and it was taken care almost immediately. They were both very knowledgable and professional!!! Steve
shop.terrysartgallery.com · unranked store
** UPDATE** -- reducing my review to one star because the platform keeps breaking. I've currently been blocked from sending emails for over 3 days and I can't get any resolution. All the support team can say is "we're a small team and we have no idea when we'll have any information or fix for what's going on." .... They seem to be happy to keep announcing new beta features instead of making sure core features are stable and working. Their message to me was (copy/paste) "All I can say is that our team is looking into it, hopefully we'll have an answer in a day or two, but I can't promise that." They are also apparently happy to keep charging me while their platform isn't working... but if I uninstall it, then they'll give me a refund??! Very strange business practices. I really tried to give them the benefit of the doubt as I've spent 15+ years building software and know it's hard... but at the end of the day you need better answers for why critical features aren't working and better customer support when you fail as a business. Decent app... support was a bit over zealous on the setup with their suggestions... but the biggest issue is the system (at least for sending emails) has been down for over 24 hours at this point... my last newsletter did not get sent out... and all I'm getting from support is "we updated our system and now our engineers are working on fixing it" ... I will say, I'm a free user (how do you even upgrade?) so I guess I'm getting what I paid for. ¯\_(ツ)_/¯
Wild Food Outdoors · unranked store
Lots of data and options to automate and upsell your products through SMS and Email newsletters. It can be a bit overwhelming at first, but it's certainly easy enough to start small and work from there. Even with limited skills you can create a beautiful custom template to send to your customers, or make use of the many templates they have at hand. I had troubles with verification and automating to certain email addresses, but the live chat was quick and responsive. The wonderful Maya came to my rescue and we managed to figure out the problem together. They were ever so kind and patient and it has been one of the most pleasant customer service experiences I have had to date. Thanks again!
Louch Jewellery · unranked store
Le service est très rapide et courtois. j'en étais même surpris! Je vous recommande l'application, elle fonctionne très bien pour notre boutique
Figure 8 - Musky Shop · figure8muskyshop.ca · outside the top 100k
Jessica helped us to create our first campaign really quickly. Efficient and kind, so perfect contact :)
Fête Impériale · unranked store
Rissa was great! Great Customer Service! Will build custom on the spot just to help you out. Really helpful, quick, friendly, great communication!
She Zen Now · unranked store
Great customer service. Fast replied. Great customer service. Fast replied. Great customer service. Fast replied. Great customer service. Fast replied.
Meow Key · unranked store
Purtroppo a questa app manca la cosa più importante per l'aumento delle conversioni. Non esiste la possibilità di segmentare il pubblico per inviare campagne personalizzate come ad esempio l'invio di sconti a chi non ha mai effettuato l'acquisto, oppure avere un segmento di clienti vip a cui mandare promozioni speciali.
Pepperina Calzature · pepperinacalzature.com · outside the top 100k
honestly I consider Jessica to be the best ...she really helped me out ...kudos to her indeed ....I was having problems with my emails and she helped me out ...truly professional
Ronbdesigns · unranked store
Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!
CurlyCutiesClothing · unranked store
The best multipurpose app for Shopify store that I have seen so far. I have installed this app on my store for almost 6 months and I am satisfied and recommend it. With excellent and fast support. Thanks for the app
KEVOSH · unranked store
Great app for various applications to your website. Great service and support as well. The various features of this app helps you to understand new things about your business.
Boho Madrid · www.bohomadrid.com · outside the top 100k
The team at one is simply amazing. Rissa has been helping me get ready for my upcoming Launch in May. I'm so thankful for the great support and assist they've provided me. 10/10
LaJan Club · unranked store
i am not very tech savvy but LOU & SAMANTHA came to save the day! they help you with anything you need! they also go above and beyond to make sure all customers are satisfied! they help you complete the work if you arnt sure how to! this app is AMAZING! BEST CUSTOMER SUPPORT EVER!! We need more apps like these!. CHOOSE THIS APP! BEGINNER FRIENDLY!
Queens Luxuries · queensluxuries.com · outside the top 100k
Samantha was great! She was quick to respond and fix a few errors I made. She was also able to send me screenshots and videos explaining in detail how to correct my mistakes.
Ryla Raine · unranked store
Good customer service especially Naomi is amazing.She helped for everything. Good app.
Zift Unique · www.ziftunique.com · outside the top 100k
App molto intuitiva e il servizio clienti è fantastico, rispondono sempre e velocemente risolvendo ogni dubbio
Silvia Camelli Shop · unranked store
Muy buena atención al cliente, muy atentos y buenas respuestas. Luis Peraza me tuvo harta paciencia y me ayudó con lo que necesitaba
AHA · ahasonrie.cl · outside the top 100k
LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))
Microfibre Cloths · microfibrecloths.com.au · outside the top 100k
Love this app! The support is amazing and super fast, they solve all my problems, plus the app offers a free plan, it's super functional and easy to set up
VEM Shops · unranked store
This App has been so helpful for my small business. It is easy to navigate and assistance is always literally --one click---away!
Soap Thrill LLC. · unranked store
Maya was supper supportive and helped me all the way through my difficulties. It was a huge support and help for me to finish all the set-up and "coding" needed.
Pet Cultures · unranked store
Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.
Skeleton Coast Jewellery · www.skeletoncoastjewellery.com · outside the top 100k
good customer service from rosy my issue was resolved fast! Easy to use! I set up my pop up email sign for customers!
Little Meadows Boutique · unranked store
Noelia answered to all my questions and made it easy to follow and understand. I am a new ONE app user however I am happy with the customer support received and will keep using it. Thanks.
Andina Tea · unranked store
The app allows me to schedule and automate my SMS messages, which saves me a lot of time and hassle. The user interface is very user-friendly, making it easy to navigate and set up my campaigns.
NewAge · unranked store
User friendly, but expensive...................................................................... Thank you!
ZiZouNakit · zizounakit.com · outside the top 100k
ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.
Marieanne · marieanne.shop · outside the top 100k
Amazing experience with che costumer service! Super useful app, perfect for my website, i recommend this to everyone!
Archive901 · unranked store
ONE app customer service is beyond words, I had a lovely time with Maya (my first fellow Nigerian) on Shopify. She was professional, patient and helped out with my issues unlike most other apps I've been having terrible experience with their support. Being the first time chatting with them, I must say ONE is indeed a loving app for every business owner if you are looking at generating more sales/customers and p.s ask for Maya to enjoy the best customer experience. SHE'S HAS TAKEN SUPPORT TO A WHOLE NEW LEVEL! Girl your customer skills are mind blowing, come marry me
Kaenves Art · unranked store
Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page
Jaesoul MY · unranked store
I've been on Shopify for while and this's one of the best apps and crew behind. Especially, Naomi! I can't thank you enough and to team behind. You're the best guys. Looking forward to getting more help. Cheers!
Lempi Lifestyle · lempilifestyle.fi · outside the top 100k
The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!
Sacred & Stone · unranked store
This review is for the customer service. They have been super helpful as I have been on and off trying to update my website. Thank you SO MUCH Rosy! I had a tone of questions and her help went above and beyond :)
DRENCHEDskin · unranked store
This is the 3rd time I downloaded this app, because I was determined not to late it beat me. The few times I have played with this app it seemed very complicated and seemed that I wasn't getting the attention at hand and help to try and solve the issues and problems that I was having. Until today when I got to work with Lou. Lou was VERY,VERY attentive, and extremely helpful and patient just as well as kind. Lou helped me to make my experience with this app seem as a breeze, and easy as ever. I learned a lot from Lou and how to navigate this app and configure certain aspects of this app. Lou I thank you a lot and look forward to working with you again if the occasion every arise. I give Lou 5 stars on support and this app 5 stars just because it has now become fun to work with thanks too Lou. Thank you Lou.
Precious Hollows · precioushollows.com · outside the top 100k
I am just into my trial period with Upsell and I am blown away by the customer service... I wanted to customize a pop up and Rissa was simply amazing. She helped me get the look and wording I wanted for the ad. Also started different emails for marketing and I can tell I'm going to be sticking with them! Easy peasy. Thank you guys!
Wholistic Livin · www.wholisticlivin.com · outside the top 100k
This app is an amazing combination of essential services for E-commerce. What makes this app unique is the in-depth customizability and configurations. Along with an amazing support team that gets things done even with very specific custom edits. 5 star rating is the least I can give !
BetterSmile · unranked store
Aujourd'hui j'ai eu Maya comme conseillère et franchement elle a été super elle m'a aidé de A à Z ! je la remercie pour sa patience et sa gentillesse, elle m'a aidé plus que j'espérai, car je suis vraiment novice, niveau technique je m'y connais rien, heureusement que Maya était là pour tout résoudre ! encore merci beaucoup Maya !
OOTDforyou · unranked store
This is by far the best app when it comes to marketing! I love the ease of setting up a popup campaign and love the option of providing gift cards in addition to coupon codes! More recently, I ran into an issue regarding SMS campaigns and their customer service was top notch dealing with the issue. I also love that they are always quick to respond to my inquiries and will help you out every step of the way. I am excited to see what else is in store with their upcoming new releases on making marketing even easier for store owners!
Soulful Style Boutique · unranked store
Estuve buscando un poco de ayuda para resolver algunas dificultades y la respuesta en el chat fue instantánea y gracias al asistente de One Upsell, pude salir de las inquietudes al respecto con las configuraciones en la biblioteca de aplicaciones para la integración en Shopify. Ojalá así fueran todas las aplicaciones o plataformas, asesoría instantánea. Esto es un ejemplo para que otras aplicaciones se motiven a responder con prontitud a los comercios, ya que es indispensable una asesoría rápida y oportuna para poder seguir adelante con nuestros emprendimientos y que no pasen los días sin poder resolver nuestras dudas y perder dinero y tiempo. Agradezco mucho al asistente de One Upsell, por resolver mi problema. no como otras que responden a las horas o días
tiendaindo · unranked store
Great customer service! When I had doubts and trouble setting up, they were very patient in explaining & helping me get started.
Boho Escape · unranked store
very well put together app and operates well also once you learn the in and outs. I needed some help today with inserting an html image and Maya helped me. I did not even have to go into too much detail as she knew what I was talking about straight away. Maya helped with the image and also did a tutorial video for me so I know what to for next time. This is the best support by far
Kandy's Clothes ™ · unranked store
At first I was on the fence about this app, because it required more than I was use to. But after getting in contact with their customer service team and taking the time to learn the system I'm hooked and encouraged to do more. Lou was a dream he provided screenshots,screen recordings, pleasant and was extremely patient with me while we went through each detail of set up. I am so happy to have Upsell as apart of my marketing team. It is so worth it.
Victorious Oil Company · unranked store
Highly recommend! The support team was extremely helpful. Best support chat I've ever experienced. Especially Lou!
Hella Munchiez · unranked store
Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff
Filaki · unranked store
Their claim used to be "We offer a Free Forever plan". Reality was that "forever" would have ended very few months later. The following was my first review: The App itself is very intuitive and easy to use, even if with many features. The support is definitively great!
Pandilò.it · www.pandilo.it · outside the top 100k
Would definitely recommend this app, the agent was particularly very helpful and kind. They provide everything i need for free and without bombarding me with offers trying to get me to upgrade, great experience so far!
Sleekwear · unranked store
I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure
Ipet · unranked store
The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!
PrintStick · www.printstick.rs · outside the top 100k
Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.
MISTER OK'S ESSENTIALS™ · unranked store
The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!
Romping Comics · rompingcomics.com · outside the top 100k
This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot
CAPELIN CREW · capelin-crew.com · top 100k store
Nice App easy to use, and Great customer service! I recommend this App to anyone that doesn't like complicated stuff.
MISS EANNAN · unranked store
muy profesionales y la atención al usuario es perfecta muy recomendada explicación con tutoriales muy bien explicados
Cobushop · unranked store
This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)
Pure Steal · unranked store
Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!
A Moment of Tea · amomentoftea.com.au · outside the top 100k
Incredible customer service - 1-2min response fast 247 and they helped me custom edit a pop-up using CSS. So good, shoutout Lou.
OP Opportunity Preparation · unranked store
I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!
Posie Fields · www.posiefields.com · outside the top 100k
Great customer service - they were quick and very helpful in guiding me through a problem! Rarely find the answers I need in a chat but it was easy!
RascalClothingCo · unranked store
The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.
Waterdrop · www.waterdropfilter.com · top 100k store
Definitely a 5 star for me. How wonderful and warm was having my issue resolved with the One team. Noelia handle everything with such grace and made everything so easy. Thank you so much Keep up the good work.
Naturally Her's · unranked store
Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly
Linn Wold · linnwold.com · outside the top 100k
Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!
House Haven · unranked store
I am a long time user of this app and it have been one of the main driving factors for my sites success. I have used every feature available but i have to say the abandon cart , and upsell features are my favourite. They really work and my numbers prove it. I run my business by myself so it can be overwhelming. you honestly wont find an app with better response times and communication. I literally have the app creatures phone number and we correspond when i need help! don't even think about it for a second. Get this app. You wont regret it and if there is something you dont understand or agree with, they will bend over backwards to help you and make it right. They definitely have hospitality at the top of their list because ive never had such great out reach from any business. I just want to say thank you to all the amazing staff working on this app.
ILashX™ · unranked store
Excellent Customer support with Natalie, Helping me to make sure all the little details are covered and excellent "how to" clips showing me exactly what I needed to do
Superduty gear · unranked store
This app is really helpful to increase my sales. Also they have a stellar customer service team! Kudos to ONE
Sare Studio · unranked store
Customer service is truly exceptional! They respond in a timely manner, providing quick and effective solutions to any concerns or issues. Their resourcefulness, kindness, and clarity are greatly appreciated, making the overall experience of using the app even better. Thank you for offering such amazing customer service.
Frazer's Coffee Roasters · www.frazerscoffeeroasters.co.uk · outside the top 100k
Absolutely incredible customer service. They are always there to help with immediate advice. Nothing is too hard. Particular shout outs to Naomi and Natalie. Thank you for your help. Would highly recommend.
The Style Providore · unranked store
I just had the best assistance ever with Naomi!!! She gave me tips that helped me a lot! I'm so grateful for her help. She is the best!!!
Quero Utilidades · unranked store
Amazing customer service with Rosy, she made a video tutorial for me showing me exactly how to fix my issue. The best customer service I have ever received. Thank you!
bloomiebeauty · unranked store
Naomi was extremely helpful and very quick with assessing my issue and fixing it with minutes. Great customer service, and I switched from another app to this one and it works so much better as well.
Matcha Happy Hour · unranked store
I had a wonderful customer service experience with Lou! Lou was very professional to issue all my questions and responsed quickly! Thanks Lou!
Shokz · shokz.com · top 10k store
I am loving this app! It has almost everything I need in one app. Set up is easy and the templates are beautiful. You are able to customize as well. Support is top notch if you need it! I was also able to submit a request for the few features I am looking for (crossing fingers). I look forward to using this app for a long time!
High Vibe Flair · unranked store
I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.
Tops & Bottoms USA · unranked store
I'm a small business owner and new to the game when it comes to email campaigns and I must say this app is 10/10! Beginner friendly but also has enough features that will allow you to grow with the app ! Last but not least customer service is truly amazing!! Everyone I have talked to thus far are super helpful , sweet , and personable , I don't feel like Im talking to a robot like some customer chats but an actual person that cares! This app is definitely a hidden gem!
j'marketingagency · unranked store
I had a wonderful customer service experience with Lou - super helpful every step of the way and really quick responses. Thank you Lou!
The Crocheting · thecrocheting.com · outside the top 100k
I was impressed with how quickly and politely Natalie helped me with a pop up on my website, she knew exactly what I wanted! Thank you very much ;o)
Akasha Crystals · unranked store
Great app and easy to use. Needed some support which was given in a great way by the customer support.
Witch By Nature · unranked store
Amazing customer service! They always help me whenever I encounter a problem, and they are very patient!
Alstego · unranked store
Pretty good app! I am using it to create pop-up campaigns. The setup is quite smooth, however, there is room for improvements to make the duplication of email templates easier. Customer support is great though and will help you through all the challenges you might encounter on the way. Recommended for beginners and for those who want to start from scratch without a clear idea of what they want.
Pastel Maison · unranked store
I've eliminated the need for many other apps using ONE, it performs a utility role and still outperforms other apps solely dedicated to each one of these areas. Not only that but fantastic professional customer support! Highly recommend.
Loyaldoggo · unranked store
so much features for marketing tools in one place, a must have app for any shopify store, just get started with it, peace
Kidsaty · unranked store
Naomi helped today with some pop ups and rewards. She was very patience and knowledgeable. Way to go. Nice job!
ritarosabeachwear™ · unranked store
The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.
Li Avery Luxe · unranked store
Bei Gott das Ding ist Genial, hab direkt ein Sale damit gemacht, nutzt es, so wollen die Customer dann eher was von euch holen, falls eure Preise auch etwas höher sind :)
fearedopponent · unranked store
A MUST HAVE! I was working on a marketing campaign and didn't save it correctly. Lou was able to save the day! I appreciate the excellent customer service and how easy this app is to use on my website!
Brittnee and Company · unranked store
I have only had the app for a few days but I can say that the customer service chat is amazing and very helpful!
Beck + Brooks · unranked store
Ottimo supporto veloce ed efficiente, qualsiasi problematica o dubbio viene risolto immediatamente, ottima integrazione con Shopify. App perfetta fa quello che promette di fare.
GIOCHI STELLARI · giochistellari.ch · outside the top 100k
Great customer service! Rissa was incredibly helful! The app looks very user friendly and everything is going smoothly. Thank you so much!
Limitless Decor · limitlessdecor.ca · outside the top 100k
Free application that suddenly became paid with little notice for no reason at all. I do not recommend using it as there are better applications than this.
Z A V I · unranked store
Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli. Al momento sono contenta!
ECONOMYONE · unranked store
So far I am using this apps for months and I really enjoy using it! It helps my website grows a lot of customers with the pop ups features. Furthermore, the templates for the pop ups are so pretty and it can easily attracts people to stay at my website for a little while :) The customer service from ONE is so friendly and helpful too. LOVE!!
Gorgeoustyles · unranked store
Been using the app for pop-ups and customer service is amazing - very helpful and responsive. Kudos to the team!
akapveganleather · unranked store
Precisei de ajuda com o suporte e Kate foi super prestativa e rápida com o suporte. Recomendo demais!
Conditec Gourmet · unranked store
Have been using this app for about a week and I'm absolutely impressed. The app functionalities are really practical and meet most of my needs, and the customer service - just wow. It's not every day that you get to download a great app AND get great customer service. Regardless of who chats with me, the service is impeccable and they really go all out to fix my issues almost instantly. Kudos and keep it up, team!
Little Baby Grains · unranked store
Another great responsive support chat with Rissa this time. They have their eye on the ball... an App is only as good as it's support... this is a GREAT App!! PH I've tried them all. Nothing comes close to this App and nothing comes close to their online chat support. Knowledgeable, patient, and a pleasure to engage with. Don't waste your time on others... this is THE ONE !
Yertizz · unranked store
Such a fantastic app with excellent customer service. Rissa from the support team always goes above and beyond to help out with any issues. Highly recommended.
Sahara Diamonds · unranked store
I had great customer service throughout the whole process of setting up each app. Highly recommend this app!
Candie Girl Co. · unranked store
Beautiful themes and samples. Very user friendly. The support is also super nice. For me the best app in this area. I would definitely recommend it.
Gisay · unranked store
Very helpful and friendly. They have a lot of different aspects that can be implemented in your emails to make it look amazing. I would recommend.
Hydronair · unranked store
The best customer service!! If ever I have an issue it is resolved quickly and the reps are so kind. Email Marketing has been helpful for our band to disseminate important information and expand our reach.
Les Miss · lesmissnyc.com · top 100k store
Fast Replies, good team, they help you understand how the app works simply, and provides the best ways to get conversions. Beginner friendly
Syli Strength · unranked store
Great service! Fast reply, and patient. Everyone in the team are very nice. I believe they will keep make this app better, that most important.
INIU Official Store · iniushop.com · top 10k store
Quick help & very helpful. Thankyou for making my first experience so easy ! I highly recommend this app for a tasteful pop up discount code
Charliehelenacollection · unranked store
Rosy was awesome! She helped make sure I did not miss any steps while setting up my features. Love this app!
Shimmer Me · unranked store
Just signed up for this app and setup was super quick & easy. Customer service was great too- they were quick to respond. Excited to have this integrated with my store!
Emergency Confetti · www.emergencyconfetti.com · outside the top 100k
I'm very pleased with the support. Any task is resolved in minutes. A very easy-to-use app overall. 10/5
Todicamp Store · unranked store
Nice app. Customer service is great and fast.
Liviabae · unranked store
We've been using this application for more than 5 months now. Really happy with the results. Highly recommend it.
SINIMA Salon · sinimangatt.com · outside the top 100k
maya is the absolute best staff member, very helpful and encouraged me with everything, helped with all my problems! shes actually the best. 10/10
grab & go lunchboxes · unranked store
El equipo de one es fantástico, nos ha atendido Sra Maya y hemos solucionado nuestro problema al momento, muy profesional y agradable. Muy contento de colaborar con ONE.
venusian · unranked store
Great customer service! My store now has a nice addition to it and I'm excited for my customers to interact with my discount code on my website.
Welcoming House Goods · unranked store
Was having issues with picture quality when creating marketing emails. Noelia assisted us and was great! Resolved issue and even offered more suggestions on how to improve the email. Thanks Noelia for great customer service :)
Gold Luxe Boutique · unranked store
Su atención al cliente es inigualable y súper personalizada. ¡Bien ahí! De manera general es una gran aplicación.
Vidanat · vidanat.mx · outside the top 100k
The first impression is fantastic - I needed a pop-up type that wasn't available from the templates. Using the online chat supporter Fola created it in minutes. I am looking forward to getting the reactions from customers.
BERGMANN EDITION · bergmann-edition.com · outside the top 100k
Great app, and a great support team. Answers all of my questions in a timely fashion. If you are looking for an easy simple to use effective app, then this is a must download for you
NXTREP · unranked store
I have just started using this app and its already great! Its believable how much support they are offering! thank you so much :)
Words 'n Quills · unranked store
Fast, friendly, and really helpful service...as far as chat support is concerned, they do it right! Kudos to my tech ROSY for superior intuitive assistance today!
Piano Showcase, Inc. · unranked store
Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!
tabliercool · tabliercool.com · outside the top 100k
Avevo un Problema con l'invio delle mail, li ho contattati ed hanno risolto tutto. Rapidi, professionali, disponibili, gentili e competenti. Top
Rohome · www.rohome.it · outside the top 100k
The support has been amazing they have helped me figure out what I needed to get done and Noelia has been a great help!
MarketFrenzy · unranked store
Excellent support from the team, needed help and reached out for the live chat support... Rosy was very helpful and fast.
ShopDK · unranked store
Muito bom aplicativo, o suporte é bem rapido e em portugues para ajudar. Nota mil!!! Vou usar em outras lojas.
Calce Confort Pé · unranked store
This app is great! Their customer service team is awesome. I look forward to using ONE to make many sales on my shop.
thisismycity · unranked store
App fatta proprio bene, assistenti gentili e disponibili, non pensavo di poter avere tutta una gamma di possibili campagne, e sopratutto la possibilità di modificare a proprio piacimento i template, fantastico. Mi serviva proprio quest'app
YourModaStyle · unranked store
App wouldnt install on my store for some isolated reason but the customer support was fast and personalized (real people). They want to help you. I found alternatives for what I needed so this review is strictly for the customer support
personalmementos · unranked store
Absolutely would recommend, setup was fast, easy and customizable, without having an overwhelming amount of options. As soon as I published, a real life human - Naomi- messages me with thoughtful feedback and suggestions I hadn't considered before. I felt cared for, human, and thankful for that quick bit of authentic connection. This is day 1 using their service, but I'm definitely impressed so far, especially since I'm on a free plan. I definitely intend to upgrade once I see how my new pop up performs, which I'll be able to using the metrics clearly laid out in the app! Thanks Naomi, I really don't write reviews unless I'm wowed, but I definitely have been already.
The Herbal Alchemist · theherbalalchemist.co · outside the top 100k
I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way. The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help. In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.
Dolcefogliaflavors · unranked store
The customer support name Rosy Roberts is beyond amazing. I love every minute. She was able to explain everything in detail and much more. I got great advice from her. Thank you so much again I am new to this app and I need support till I learn all these tricks. Naomi from the support center walk me thru all this mess I created. Fix my problem so quickly make sure I understand and will not let me leave till all this is done to my satisfaction. Amazing support. Thank you Naomi so much
Milena Los Angeles · milenala.com · outside the top 100k
I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze. I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service
Lonarc Endless Summer · lonarc.co · outside the top 100k
the support system is amazing, guys like Naoelia put in lots of effort and hard work to make our thing run just as we wanted, great job team
SportandStyle · unranked store
Amazing customer service. The app is working amazingly. Would highly recommend for a simple way to create a popup.
Aberdeen Fight Store · unranked store
Amazing customer service as usual. This is not the 1st time that I ask the team to assist me with the settings. They are always kind, attentive and professional. Thank you very much Rissa.
Sheelded · unranked store
AMAZING COMPANY & APP FOR YOUR STORE!! I love using this app to integrate automations on my Shopify store and the support is A1.
Global Breakers · unranked store
Looks nice product. Still working on it because there are lots of features and need time for a well done setup. But I think after this product will be great. The support also fast and good. So this can cause if any trouble happen they can solve unique requests fast.
Q&C | Shop · unranked store
I was so impressed by this company. The customer service is beyond. Rosy went out of her way to help me with all my concerns she was amazing!!! If you're considering the One app do it I highly recommend!!
MILLABABY · unranked store
This app is so well organized and easy to use. We've been using it for over 6 months now and we've easily collected a lot of data for retargeting. The best part is that, unlike other integrations, it does not slow down the website thus maintaining the user experience. Would definitely recommend it.
Evolve India · unranked store
Esta aplicación en verdad me ayudado muchísimo, y me ha sorprendido lo fácil de manejarla antes estaba con Klaviyo y me he cambiado a One el apoyo y la atención al cliente es personalizado una maravilla !! tiene una atención VIP en español estoy muy contento en verdad lo recomiendo , a nosotros nos atiende Luis Peraza excelente apoyo y tiene mucha paciencia para explicar los detalles de la aplicación le doy 5 estrellas
unique · unique-293.myshopify.com · outside the top 100k
This app was pretty easy to use and well organized so it was easy to use. The customer service was amazing had a small problem that invloved coding that I couldn't figure out how to fix. They helped me really fast and were supper polite. They also pointed out another small detail I had that may be a problem later and helped me fix it.
Juno.gel.polish · unranked store
I just wanted to say how amazing Rosy was with her customer service! She was so sweet and very helpful.
BlendieTime · unranked store
Fantastic app with great customer service! Highly recommend it to anyone looking for an email marketing service.
höher official · unranked store
This app is exactly what I was looking for! As a business owner of over 25 years, I love it when an app delivers exactly what it promises. This app does that! The customer service was 100% quick and totally helpful. I give this app 5 million stars!!!
Kyra's Closet Shop · unranked store
You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.
Lovely Body Products · lovelybody.ca · top 100k store
Great app and great customer service! They really chose the right name, this is the one and only app I need :D Awesome!
Bliss Jewels · unranked store
I love this app and how it integrates with Shopify email. It makes it easy to work between both platforms and less need for other apps. Easy to set up, and the support team is very helpful.
Topped Cakes · unranked store
This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.
Historic Pictoric · historicpictoric.com · top 100k store
I definitely recommend this app! Best service I have received from any help desk. Even at 1 in the morning, I received help to increase conversions on my store. If you're looking for something to really make your store pop out ONE Upsell is the way to go!
Shopping Athletic · unranked store
Las herramientas de la aplicación son muy personalizable y funcionales al instante! La asistencia es muy buena también!!
Clout Apparel · unranked store
Easy to use! Best service, highly recommended. I definitely love this app! Customer support is very helpful as well.
Rena's Couture · unranked store
I'm so pleased to have found this app! This app has countless marketing tools and actually consider customer needs. They're always willing to help and might I add that this they're response is close to immediate. I would recommend this app to any business, big/small, for all marketing tools such as newsletters, email automation, popups and so many others. What's best is that it is EXTREMELY affordable
Gardenvale · www.gardenvale.co.za · outside the top 100k
I have been using this app for quite some time and it works very well and has a lot of great features. Customer service is quick and helpful as well.
Ninnys Napkins · ninnysnapkins.com · top 100k store
Amazing app, all in one with amazing support, they were very quick to answer all my needs, totally recommend this app
Clean Pod · unranked store
Una gran aplicación con un excelente equipo técnico detrás que resuelven todas tus dudas muy rápido. ¡100% recomendable!
Bariatricline · www.bariatricline.com · outside the top 100k
Esclareceram todas as minhas dúvidas......................................................Obrigada! :)
Intestinology · unranked store
So far I'm finding it relatively customizable with quick and helpful customer service. Thanks, Rissa, for your time.
Coclico · coclico.com · top 100k store
Superb helpdesk team, especially Samantha! I was able to publish pop up announcement without a hassle.
thisthatsite.com · unranked store
The apps is great and the support is very helpful. There is a lot of services you can use with the great customization options.
dofu cat · unranked store
Rissa was very helpful with helping me set up my SMS subscriptions and answered all my questions. thank you for helping
Conceited Fashion · unranked store
Very useful app with a lot of opportunities and very helpful and fast help from the support team! Highly recommend!
Cosmonity ® · www.cosmonity.com · outside the top 100k
thank you so much for all your support. We just migrated upsell to 10 countries and it was all as smooth as pie just because of help of support. Special thanks to Trish and Fola. 5+
meinhautzentrum.de · meinhautzentrum.de · outside the top 100k
I recommend this startup to everyone!!! the service is so good they always are there for you at anytime. The response time is so fast! and they are developing the service day by day. Special thanks to Rissa who's always so kind, patience and helpful. ONE FOR ALL - ALL FOR ONE
Daffermo · unranked store
Seems very promising with a great customer support team. They helped with campaign setup and overview. I will recommend this App.
kidikids · unranked store
The customer support, Natalie is very helpful & responsive. She helped me tailor-made the pop up campaign that I want. The popup is useful. I would like to recommend this app.
fridaandflorence · unranked store
Really like the convenience of this app and the many service offerings that are available. The customer service is quick and very helpful.
inQue.Style · inquestyle.com · outside the top 100k
Espectacular el servicio de atención al cliente. Recomendable esta aplicacion 100x100. es increible todo
Home of Deva, Ugly Duckling · unranked store
So much you can do here and the customer service is awesome, very responsive and helpful. Highly recommend.
Jessica Weible Studios · unranked store
Best app so far. Customer service is the best. Just love it. Really helpful and support you until you have your answer
Faith Love Africa · unranked store
This is a wonderful app with tons of great features for free! The customer service is outstanding and whenever I've had an issue or question, they are very prompt to reply and very friendly and helpful!
lifeasalifeschooler · lifeschoolingshop.com · outside the top 100k
I asked for assistance because I had to update the system by which emails were sent to new customers who signed up for the newsletter through the application's pop-up. Prateek helped me solve the problem. Very professional and competent. I recommend customer support because it works very well.
Martina Medail · martinamedail.com · outside the top 100k
Kate is simply a good fairy, such a person is a blessing from heaven. She masters what she does at the top everest ;) ONE App keeps improving its package, it's all good. ⊹ Just a simple remark, what does the rainbow do in the wheel of fortune themes !!!
Official Store · vorelle.store · outside the top 100k
I normally don't leave reviews but Rissa was worth the time! She was AMAZING, patient, understanding and EXTREMELY helpful!! I had so many questions and needed so much help! She remained nice, respectful and calm and we managed to get everything worked out! SHE IS AMAZING!!!!!
LiRoseLux · unranked store
I never leave reviews because... well, I typically find customer support to be mediocre or a service won't exceed my expectations– but the customer service with Upsell alone has me writing a review. Samantha went above and beyond to show me how to fix a newsletter pop-up. I was having issues getting the pop-up to be a certain size. She went in and changed it herself then screen-recorded a video of what she did so I could play around with it myself if I wanted to make future changes. Thank you for having an outstanding support team!
NUNAALUK · unranked store
Most awesome app and the help was amazing. Was very friendly and more than helpful will recommend 200% thanks. I have used many apps nut this is the best by by far.
Glitzy Ringz · unranked store
Great App. Easy to use. I was looking for an app that could do Email marketing and upsell my products at the same time. This is the app I choose. I am glad I did.
AUER CBD | CBD Products, CBD Gummies, CBD Tinctures, CBD Oils, CBD Pet Treats · auercbd.com · outside the top 100k
Very useful for my clothing store! Helped increase social awareness, and is so useful. Staff on chat were awesome too!
Jagged Apparel · unranked store
I needed help setting up a custom pop up without reward, to advertise our current offers and take customers to a landing page. Kate was very helpful, she quickly set something up for me and even helped me with the set up as well. Thank you!
LOWF Apparel · lowfapparel.com · outside the top 100k
The customer service was the best I worked with Rissa she was very explaining and helpful, She knew how to do everything I needed help with and got amazing tips from her. Thanks ago you saved me so much time
RingCaps · unranked store
the support is just fantastic...great app with great tech support, highly recommend They immediately helped me with my problem, and not only that, they also told me what to do for a better result
Proud Allies · unranked store
I found ONE just today and cannot recommend them highly enough. The quality of customer service is outstanding. My advisor Maya walked me through step by step, checking to make sure I was ok with set up. It isn't difficult, quite the opposite. The pricing is very reasonable and in my opinion they are the next front runner. Fantastic☺️
BlenderWays · unranked store
Customer service is great always really helpful and there when needed. Does the job and easy to use. Would highly recommend.
Elite · elitesportscompany.com · outside the top 100k
We were guided step by step in the process with ease. The support team is super helpful! Thank you for being Awesome!
Emerald Thoth Y Publishing Group · unranked store
I love that this app has helped my website look more professional with promotions, and the staff members answered my questions straight away when I needed help.
Pura Skin · unranked store
i used this app for my store it help me a lot to boost my sale feeling very happy. customer support are also very good
sastocollection · unranked store
App completa e facile da utilizzare. Installazione veloce e senza intoppi. Assistenza molto disponibile e competente.
La Emme Creativa · unranked store
The support team is accommodating and always available when I need them; I am super pleased with the app!
Mayko Bags · unranked store
Nice variety of popup options and other cool up sales you can create. And their chatting support is quite amazing. Very fast response and can actually even change some coding very quick to support even special requests. Very helpful
קרפטיזם - שטיחי צמר מעוצבים בעבודת יד - Carpetism · unranked store
Without a doubt the best service I've ever recieved... on any platform not just shopify... I coldn't be more pleasantly surprised. Incredible.
Charles Krypell Store · charleskrypellstore.com · outside the top 100k
Best service ever!!!! The customer service is so helpful and kind. They gave me tips to improve my campaign and helped me do everything because I did not know how to do it.
Amazu Hair · unranked store
Just started using the app. Definitely the customer support is first rate. Looking forward to exploring other aspects of the app.
mila+mate · unranked store
Really really good, good service, good app easy to use, and 5 stars for Rosy, hope all of you have a great day
Shokz · shokz.com · top 10k store
i use this app to help me n its so nice n helpful , i advice everyone in this site to use it its so nice
Fishing gear suplies · unranked store
We can enjoy professional free services at the start-up stage of our business. I believe this is a strong support for the economy
Mixris · unranked store
Very helpful in helping me get set up and amazing chat support! they even went as far as giving me tips to maximize my conversations!
Impel Gadgets · unranked store
Great app above all, very good and Great customer service! Thanks to Rosy for her patience and kindness !
Queen Jewelry & accessories · unranked store
Good services, solved all my questions! The ONE Team is very patient to answer my questions, GREAT!
HaokHome · haokhome.com · top 100k store
great app and exceptional customer service! Highly recommend! The live chat system is instant and so many easy options to create upsells and pop ups.
gasserdiaries · gasserclothing.com · outside the top 100k
Great customer service, the help was very useful and in an instant. They help with whatever you need help with. Definetly recommend!
Dioriginals - Powered By Onlinetrap.no · unranked store
The customer service was excellent, very helpful and answered my questions promptly. No matter how much experience you have, even if you are a beginner, they will be very patient and help you until your task is completed.
Kalos Limited · unranked store
It is my first day using the app and I have to say I am amazed at the great costumer service. The lady on the live chat helped me with literally everything. From the onboarding process to set up and fix every minimal detail! I'm glad I switch to them <3
Lunee Home · unranked store
Great customer service, Rosy answered all the questions patiently and guided me through everything. She was able to find the problem and fixed it immediately, Very happy with their service
Dressing Impeccably · unranked store
Trish helped me set up email subscribe pop ups. She was super friendly and very knowledgeable. Amazing customer service
anouska art · unranked store
Just starting using this app for email marketing, really like this app, easy to understand and team is very supportive.
Raahi · raahi.in · outside the top 100k
Amazing customer service! I recently started using this app and I'm loving it so far... Looking forward to install most of the features on this app
Beautin Cosmetics · www.beautincosmetics.com · outside the top 100k
Love this app! It's been helping me with conversions and helping my store thrive. Highly recommend it. And the team was very helpful. Thank you!
FlamePyre · unranked store
A really good app for promotional marketing and special promotions on holidays, for example. Super support comes with help within a few minutes! Can only recommend the service.
GS-Cleaner · unranked store
What amazing customer support ps give MAYA a raise! Seriously the app fulfilled all requirements and unmatched tech support with diagrams and everything just perfect will be purchasing package after sales
Solution Earth · unranked store
This app works great for different campaings, I´ve had great results and customer service is very helpful.
Tienda Online Custom Culinary · unranked store
Very easy to set up and exactly what I needed for my store. I wanted to add a pop-up box to encourage site visitors to subscribe with their email. Rosy helped me set it up and launch to my site within minutes. Pop-up looks great!
EMR Gifts and Designs · unranked store
Upsell helped me to code a very specific pop-up, they did it quickly and it turned out exactly how I wanted. Super great service.
Maison Smith · maisonsmith.us · outside the top 100k
This app is not only a great utility, they have incredible live in - app support! Highly recommend!
Narava · unranked store
Great app. Many features. And the support is very good. A special mention to Rosy for the good job done
Ma Fleur de vie · www.ma-fleur-de-vie.com · outside the top 100k
I think it's a wonderful app! Yes, you can use it to do a lot of things, like email marketing of which they provide so many nice email templates for you to select. And I also want to mention their pop-ups like email selecting, oh I very like it since it's so fun! And btw, Rosy is very professional for resolving my problems. I will give five-star to this App!
4T7 · unranked store
Their brilliant customer service meant that I was able to help my customer quickly and make a sale.
The Luminous Shop · theluminousshop.com · outside the top 100k
Fabulous app with many capabilities. The support is out of this world. Just started using it and we are loving what it does. Worth every penny. Thanks to the team.
The Chairman Homeware and Furniture Co. · chairmanhome.com · outside the top 100k
Great customer service, very helpful and answer quickly. Even if you're a beginner they are very patient and help you until you finish your task.
poderosacr · poderosa-cr.com · outside the top 100k
Firt time using this app, I needed help and Rosy was very helpful and prompt !! I highly recommend!!
Tee Marie's · tee-maries.myshopify.com · outside the top 100k
At first this app is fantastic I love the themes and very user friendly to create a campaign. Their customer service and assistance is by far the best I have seen, they really understand your challenge and they find solutions. Thank you ONE for this APP
Buy Online Goods · unranked store
You need it for sure! helped me set up everything that i need for my business easily. would recommend 10/10. friendly customer service as well
Promote.io · unranked store
Great App. The support is very very good. They are always and immediately at your side. I love it...
pawgiftshop · unranked store
I'm a first-time user of this and don't know much about the tech side of running my small biz the help on chat was great!!!
Shop Blank Generation · unranked store
Best customer service I've ever received (Noelia). I've tried it before but uninstalled because it was too expensive. I didn't realise you could use it for everything I am now giving it another go, because of the incredible customer support!
SWIM SKIN + BODY · www.swimskinbody.com.au · outside the top 100k
I needed a Spin The Wheel app to replace my current one that wasn't working properly. ONE is great and the customer service is even better! They will assist through their onscreen chat the second you have an issue with anything, or if you need any type of customization. I haven't dived into the rest of the app, which I can already tell will replace numerous apps I already have. I am excited to look at all of the features and see what ONE has to offer!
Resynate · resynate.com · outside the top 100k
I don't want to spend a lot of od money on my Shopify store, but this is the only app that I could subscribe I guess. Great design, easy to use, and great customer service!!!
Avionbubble · unranked store
Unbelievably helpful support who made everything so smooth and easy!!! I needed something the middle of the night on the busiest night of the year, before Thanksgiving and they were there to help, hand-on!!! My new favorie app.
RealGourmetFood.com · realgourmetfood.com · outside the top 100k
Outstanding customer service support! Out of this world! I would recommend this add on to anyone that needs pop-ups and much more!
Miami Links · unranked store
The customer service is great and I'm very pleased with the chat that they have. You can get assistance at any time of the day and it's really helpful when I'm working in the middle of the night.
Kitty Up · www.kittyupcats.com · outside the top 100k
App does everything you would need it to. Customer service is always on hand and really helpful. Would definitely recommend.
Naturalistic Products · www.naturalisticproducts.co.uk · top 100k store
Always an amazing and very fast support. Can recommend ONE to everyone. Many option to create individual content
Neded · neded.de · outside the top 100k
There are so many features in this app it's insane. On top of that, their customer support is awesome!!
Beauten · unranked store
This app has everything you need. The support is very very good. They are always and immediately at your side
KalPie · unranked store
I stumbled upon this app a few days before the Holidays, and I look forward to seeing great results with it. The customer support was top-notch and very professional. She answered all my questions and offered great ideas tailored to my business. Will definitely recommend it.
AllyciaStore · unranked store
I used this app to help drive more sales for Black Friday. I started a conversation on the Live Chat where I had the most helpful assistant who assisted me step by step in creating the pop up I wanted. They coded it all for me which was a big help! Thank you again ONE team :)
Endless Guidance · unranked store
Amazing customer service. They are helpful in giving suggestions on how to improve your website! Would recommend.
Allure Mae · unranked store
So far so good! I'm loving the features and ease of use. I appreciate that it's also very customizable. And did I mention... Exceptional customer service. Thank you for your walk-through support!
Haute Conscious · unranked store
I needed a quick pop up solution and this was great. I needed it customized and Naomi in the chat was super helpful and patient. Would highly recommend
Blitzkriegoffroad · blitzkriegoffroad.com · top 100k store
We were looking for a solution and found it with Naomi within the chat help. We sincerely appreciate Her dedication to resolving our needs. Thank You!
Palacios Furniture · unranked store
Comprehensive app with lots of absolutely necessary digital marketing features! Fanatic support that proactively reached out and made suggestions to our campaign settings and helped with corrections. +++ recommended!
Si Mambo™ · simambo.com · outside the top 100k
Awesome and pro active customer support! Quite useful app and actually helps to increase your sales. Most apps claim to do that but one app that surely 'walks the talk' is this one! You won't regret trying it on your shopify store for sure!
Yourchingu · unranked store
Excellent App which is free as of now. Highly customizable. Customer Service is Exceptional, to highlight, wonderful support from agent "Rosy" and many others. I recommend this app.
Kitchenile · unranked store
Trish helped me a lot in setting up email pop triggers. Very nice layout and good style pop-ups to select from. I recommend this app
Try Modest Limited · trymodest.com · outside the top 100k
Fola, helped me to clear out some grey areas and get Pop-ups working on my website. Really good, helpful, service and accurate clear instructions are given. very happy to deal with them in future.
inka tees · unranked store
Great app and great customer services. Help you with a smile and quick to respond and sort out your needs. Thanks Rissa
Artzy Shack · unranked store
Customer service is amazing. My agent answered all my questions and gave me step by step advice. Tonight, is day 1, Praying for increase in sales. Thank you!
BPosh Beauty Bar & Boutique · bposhboutique.com · outside the top 100k
Customer service is great! Customer service is great! Very considerate to help check and give suggestions.
dokidokicosplay · dokidokicos.com · top 10k store
Professional dealings that make you love working with them. I extend my greetings to them in particular Noelia
beautiece · unranked store
Nice app and service! It would be better if it is able to flexibly change the number of slices on the wheel.
BigBlue Official Store · bigblue-tech.com · top 100k store
Nice Service! Really thankful for the kind help, it helps me a lot!! Hope can enjoy more free functions
Neutriherbs · neutriherbs.com · top 100k store
Great support and app was very useful for my store i recommend this all to everyone for having it on their store
One All Sports · www.oneallsports.com · top 100k store
They are amazing here. The customer service is always top notch here besides a great product. I always tell anybody to use this app for their store. The people here go over and beyond to assist you and product does more for you than you would expect. Again, thank you for everything you all are doing at One. I can't express how much you would really like their service. This is a must have for any business.
177JAN6 Company · unranked store
This app is very easy to use for non tech savvy people. It has great chat support as well. Whenever you need them, they're always available 24/7.
CartoonAndMe · unranked store