Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder on their own for a better customer experience.
#72 of 1,352 in Store management · Order Editing
- Rating
- 4.8 from 59 reviews
- Rating from stores in the top 100k
- 4.4
- On Shopify since
- 2016
- Seen on
- 1,317+ stores
Bigger stores rate Orderify ‑ Order Edit Cancel 0.36 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
What merchants say
Read all 210 with sourcesEvery review carries the store that wrote it and how big that store is, and 10 of them are complaints you can read in full.
- 5★2026-07-15
I love the flexibility this app offers our customers, it's really cut down on the customer service burden now that they can cancel themselves! And for those who don't use it, I think it's great for them to know they have the option if they ever need it. Plus, the customer service team from Orderify is great! I needed a little help with getting some data from within the app and they helped me out which was very much appreciated.
WhyNotNatural · top 100k store
- 5★2026-02-02
Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
Mia Food Service · outside the top 100k
- 5★2025-11-07
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Pfaltzgraff · top 100k store
- 5★2025-11-03
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
QualiHerb · outside the top 100k
- 5★2025-06-12
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
Flo Mattress · top 100k store
- 5★2025-03-26
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
shopmerchmallow · outside the top 100k
- 5★2025-02-26
I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!
skindeepbeautystore · unranked store
- 2★2024-11-28
I tried setting up the Orderify and testing by creating an order, but it doesn’t appear to work. Can you please advise and or get into my account via Collab request and set up for me?
OZ Smart · top 100k store
- 1★2024-11-16
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere. its bit complicated and confusing to set it up
GoSwasthya · outside the top 100k
- 5★2024-11-09
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
2pricetags · unranked store
Read all 210 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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