Amai PreOrder Manager + Notify

Every review carries the store that wrote it and how big that store is, and 98 of them are complaints you can read in full.

• 1★2026-04-15

  Very dishonest developer. BE AWARE. Be careful using this preorder app. We discovered that we’ve been overcharged for more than two years. The current subscription price is listed as $24.95, yet we were consistently billed $39.95 without any clear explanation or notification. When we reached out, the response we received was dismissive and unhelpful. We were told that our subscription “has never changed,” which does not address the discrepancy in pricing. Instead of a proper resolution, we were simply asked to email another contact. This experience raises serious concerns about transparency and billing practices. If you’ve been subscribed for a long time, I strongly recommend reviewing your charges carefully. Very disappointing and untrustworthy. For those who subscribed for a long period of time, please check your plan and they have lam excuse like below "According to our CEO, there was no email to you because your subscription has never changed. Please email our manager". We discovered the price plan when app bugs happened again. If you have large inventories, the preorder mode has to be activated one-by-one. No way to turn on all products at the same time. They adivsed us how to resolve this issue but it never worked out. We don't mind paying $39.95 on a monthly basis. However, when the subscription plan changes, we never get any update or email notification for us to reconsider. When we reached out to the support, Amai just mentioned we are on the legacy plan ??? Strongly not recommend this dishonest preorder app.

  Ema's Table · outside the top 100k

  Link to this reviewVerify at sourceemastable.com

• 1★2026-04-14

  This App has been nothing but a problem. Stopped working on its own. Got it working again. Now I find out it works on desktop and laptop, not on an iPhone. Lost sales. Not sure how many.

  DAYLODGE® GEAR · outside the top 100k

  Link to this reviewVerify at sourcewww.daylodge.com

• 4★2025-11-05

  Customer service is very on point and available when you need it.

  Sin in Linen · top 100k store

  Link to this reviewVerify at sourcewww.sininlinen.com

• 5★2025-09-26

  This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.

  Weego · unranked store

  Link to this reviewVerify at source

• 1★2025-07-03

  Issues not resolved but when we create a ticket they create more issues on the frontend in live website

  RC Mumbai · outside the top 100k

  Link to this reviewVerify at sourcercmumbai.com

• 5★2025-06-22

  Great app with prompt customer service.

  Chersdelights Designer Clothing · unranked store

  Link to this reviewVerify at source

• 5★2025-06-10

  Amazing customer service - available, understanding, and great at problem solving. Product works great.

  Deadbroke Denim · unranked store

  Link to this reviewVerify at source

• 1★2025-05-26

  The Shopify App listing says I should be paying $24.95 a month. The payment page on the app says i should be paying $24.95 a month. I've noticed that however the app is charging me $40/month on my Shopify bill. I contacted support and they say it's normal and I should be paying $40, they refuse to honour their pricing. This company is ripping off their customers. Do not install, do not use, stay away.

  Cambio & Co. · top 100k store

  Link to this reviewVerify at sourcewww.shopcambio.co

• 5★2025-05-19

  PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.

  Anton Thomas Art · outside the top 100k

  Link to this reviewVerify at sourceantonthomasart.com

• 1★2025-03-22

  App is super glitchy, doesn't work, and the support is very slow and poor. They tried to fix the issue but it only delayed us when we should have just tried a different app from the start.

  MAI · top 100k store

  Link to this reviewVerify at sourcemai.shop

Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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