Redo
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
#16 of 2,869 in Orders and shipping · Returns and Exchanges
- Rating
- 4.9 from 688 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2020
- Pricing
- Free plan available
- Seen on
- 7,874+ stores
What merchants say
Read all 600 with sourcesEvery review carries the store that wrote it and how big that store is, and 4 of them are complaints you can read in full.
Each line is written from the reviews under it and says only what they say – open one to read them. An aspect fewer than three merchants mentioned is left out rather than shown as neutral. Written from every review rated 3 or below, plus the newest higher-rated ones up to 500.
- 5★2026-08-21
Great app and even better customer service when you run into an issue.
Buck Gardner Calls · top 100k store
- 5★2026-08-21
Great customer service and very fair company, app works very well
FormalDressShops.com · top 100k store
- 5★2026-08-21
We have absolutely loved working with the Redo team. Since implementing it in our company, it has made things flow smoothly.
Clean Simple Eats · top 10k store
- 5★2026-08-20
I know our customer service team is pretty happy with Redo for returns, but I mainly oversee the fulfillment operations and we recently switched our shipping platform to Redo from Shipstation. There have been a few challenges with the Netsuite Integration (like always) but Redo has really gone above and beyond to make sure their platform fits our needs...even building custom features for us that weren't offered out of the box for, at no extra charge, so it feels like we are getting a custom built software. They seem to be growing more robust by the day and I'm sure more features will be coming.
Hawkins New York · top 10k store
- 5★2026-08-20
Redo has been a great tool for us! I have appreciated how supportive their whole team has been. They are effective problem solvers and are very quick to respond. Redo has been helpful at processing returns and repairs which had previously been a very time-consuming aspect of our customer service team.
Chews Life · top 10k store
- 5★2026-08-19
Redo has become such a valuable part of how we care for our customers. From returns and shipping to picking orders and everyday customer service, it keeps things simple, organized, and easy for our team. What really stands out is the people behind it. Their support is truly 10/10. They’re quick to respond, helpful, and constantly improving the platform. If we ever run into an issue, we know their team will work with us to get it resolved. We’re grateful to have Redo as a partner as we continue to grow!
Inherit Co. · top 100k store
- 5★2026-08-18
Great team, great onboarding, and so far a great product. Don't have any complaints and would recommend.
HEALiX Infrared · outside the top 100k
- 5★2026-08-17
Super helpful!!! Shoutout to Justus and Nick!
Just Ingredients · top 10k store
- 5★2026-08-17
JY provided great, kind and prompt support
California Arts · top 100k store
- 5★2026-08-14
Great site! Makes everything easy to see and keeps things well organized. Customer service and team has always been super helpful. Set up and onboarding was awesome and painless!
Grow Young Shop · outside the top 100k
Read all 600 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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