Relocate+ Order Editing
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel
#29 of 1,352 in Store management · Helpdesk
- Rating
- 5.0 from 37 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2021
- Pricing
- Free plan available
- Seen on
- 493+ stores
What merchants say
Read all 41 with sourcesEvery review carries the store that wrote it and how big that store is.
- 5★2026-08-13
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experience Definitely recommended for any Shopify store that needs post order address changes
CMD-Collectibles · outside the top 100k
- 5★2026-08-11
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
RocketMags · outside the top 100k
- 5★2026-07-28
This app does exactly what we need it to do! Allowing customers time to make changes to their order and/or shipping address before it's processed by our warehouse saves us quite a lot of cost overtime. The support is also excellent, I reached out about a feature I'd like to see on the app and they replied instantly to confirm it's on the roadmap, and even offered to fast track it for me.
Tabu · top 100k store
- 5★2026-06-07
We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.
PURE MAMA Skincare · top 100k store
- 5★2026-04-28
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
RANGER STATION · top 10k store
- 5★2026-04-20
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
Mighty + Bright · top 100k store
- 5★2026-04-05
We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.
eotd · top 100k store
- 5★2026-01-27
Man, Jason and the Crowd Control crew are the bee's knees. This app is everything we needed to give clients the control they needed to update their orders on their own. You got an issue? Jason is the man on the case. Answers within minutes. BOSS APP.
Fenris Workshop · outside the top 100k
- 5★2025-11-26
Highly recommend Jason and Crowd Control to allow our customers to update their shipping address prior to the time of label creation. Crowd Control provides a professional, high quality service with the development of this application.
Philadelphia Candies · top 100k store
- 5★2025-10-07
Amazing app and an even better team behind it! This app does exactly what our customers need during our busiest sales and launch days: it gives them the superpower to modify their orders in real time — whether it’s changing products, updating addresses, or cancelling — all without waiting for human support. Our support tickets have dropped significantly, and both we and our customers enjoy a smoother experience. It’s a real win-win. The customer support team is fast, helpful, and great to work with. The app keeps improving and evolving with every update. Don’t hesitate to install Relocate+ Order Editor — it’s absolutely worth more than it costs.
Zapato Feroz · unranked store
Read all 41 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Work on Relocate+ Order Editing?
Any amount puts this listing above the review-data order, on the board and in Store management. Every amount and every click is printed in public. Paying also opens a private page for this listing – that is where the badge for your site, the share card and your deal live. Everything you can do here, including what money cannot buy and how to get this listing corrected or taken down.
Not ready to pay for anything? Take the badge – it shows this listing’s live rank on your own site, it is free, and it always was.
Claiming is free and it shows: the listing turns gold in every list – the same highlight a paid card carries – with a Claimed badge, in the exact place its reviews put it. It also earns the only followed link on this site: a claimed listing that has paid nothing links to its own website dofollow – a paid placement never does, because a link that was paid for is an ad. Claiming moves nothing.
See the whole board · How ranking works · Rules – we remove listings on request, paid or not.