Relocate+ Order Editing · Store management
Every review we hold for Relocate+ Order Editing, quoted in full, with the store that wrote it.
Bigger stores rate Relocate+ Order Editing at least as well as the crowd does. The store behind each review is the part the App Store never shows.
41 reviews pulled · 41 long enough to quote · 2021-05-12 to 2026-08-13
Every review we hold, newest first
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experience Definitely recommended for any Shopify store that needs post order address changes
CMD-Collectibles · cmd-collectibles.com · outside the top 100k
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
RocketMags · rocketmags.com · outside the top 100k
This app does exactly what we need it to do! Allowing customers time to make changes to their order and/or shipping address before it's processed by our warehouse saves us quite a lot of cost overtime. The support is also excellent, I reached out about a feature I'd like to see on the app and they replied instantly to confirm it's on the roadmap, and even offered to fast track it for me.
Tabu · www.heytabu.com · top 100k store
We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.
PURE MAMA Skincare · www.puremama.com · top 100k store
Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.
RANGER STATION · rangerstation.co · top 10k store
I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.
Mighty + Bright · mightyandbright.com · top 100k store
We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.
eotd · myeotd.com · top 100k store
Man, Jason and the Crowd Control crew are the bee's knees. This app is everything we needed to give clients the control they needed to update their orders on their own. You got an issue? Jason is the man on the case. Answers within minutes. BOSS APP.
Fenris Workshop · shop.fenrisworkshop.com · outside the top 100k
Highly recommend Jason and Crowd Control to allow our customers to update their shipping address prior to the time of label creation. Crowd Control provides a professional, high quality service with the development of this application.
Philadelphia Candies · philadelphiacandies.com · top 100k store
Amazing app and an even better team behind it! This app does exactly what our customers need during our busiest sales and launch days: it gives them the superpower to modify their orders in real time — whether it’s changing products, updating addresses, or cancelling — all without waiting for human support. Our support tickets have dropped significantly, and both we and our customers enjoy a smoother experience. It’s a real win-win. The customer support team is fast, helpful, and great to work with. The app keeps improving and evolving with every update. Don’t hesitate to install Relocate+ Order Editor — it’s absolutely worth more than it costs.
Zapato Feroz · unranked store
Great app - easy setup and amazing customer service.
Hello Merch · www.hellomerch.com · top 100k store
This app has been a TRUE GAME-CHANGER for us. It greatly simplifies shipping address updates and order adjustments, allowing us to automate key parts of our workflow. We no longer need to manually handle every customer request, especially helpful outside business hours. A must-have for any business looking to improve customer satisfaction while saving time and labor costs through automation!!
Upside Drinks · upsidedrinks.com · top 100k store
Very responsive customer service. This app meets our needs exactly and has cut down on shipments getting lost already.
BearVault · bearvault.com · top 10k store
Easy to install and set-up. Affordable and easy to use to our end customers. Very flexible on what options you want to provide your customers, for how long they can edit their order and which objects they can edit (address edits only, address edits + product removal/addition, cancellation option). Fully scalable to your needs. Overall, this app will cover your standard ecommerce needs.
Hey Harper Shop · checkout-us.heyharper.com · outside the top 100k
This app is an absolute no brainer. If you have customers that provide the wrong shipping address (happens to every store owner really) this app allows your customer to edit their shipping address after checkout. You can easily set the amount of time allowed for editing the order after it's been placed. 15 minutes has been our sweet spot. If you like saving time, money, preventing chargebacks, etc this is your app.
oliviablaire · oliviablaire.com · outside the top 100k
Great app, and fast customer service! This greatly reduced our time-sensitive customer service inquiries.
Avant Climbing Innovations · avantclimbing.com · top 100k store
This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
Moose Labs LLC · mooselabs.us · top 10k store
This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
ShopZoo · shopzoo.com · top 10k store
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.
Dygma · dygma.com · top 100k store
This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!
Totem · totemlabs.com · top 100k store
Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)
Légère Reeds · legere.com · top 100k store
This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.
Cassette Optics · cassetteoptics.com · outside the top 100k
Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.
ALOHA · aloha.com · top 10k store
This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.
Creepers Socks · www.creeperssocks.co.nz · top 100k store
Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.
SendAFriend · sendafriend.co · top 10k store
If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!
Couch Haus · www.couchhaus.com · outside the top 100k
This app is amazing! Exactly what I needed!!!! Thank you soooo much!
Vazymebiotech.hu · unranked store
We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!
Dandelion Chocolate · www.dandelionchocolate.com · top 10k store
We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.
Flowers for Dreams · flowersfordreams.com · top 10k store
Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!
Accurascale · www.accurascale.ie · outside the top 100k
Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.
Limited Run Games · limitedrungames.com · top 10k store
I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!
Mechanical Design Labs · mechanical-design-labs.myshopify.com · outside the top 100k
Great and useful app. Love that it's free, highly recommended. You can view an example of use at our website vampirefreaks.com
VampireFreaks · vampirefreaks.com · top 100k store
Really great app, a wonderful professional addition for every modern onlineshop for more customer service! Works great, looks good and fast friendly customer support. I can really recommend it. Thank you all :)
muddler-md · muddler-md.myshopify.com · outside the top 100k
This app was very easy to install and works perfectly. Customer service was very helpful and quick to respond!
Luke's Lobster · lukeslobster.com · top 10k store
Just installed this app after continually running into issues with customers inputting incorrect shipping addresses. 10/10 recommend - this has already made a huge difference. Requires a little bit of coding, but once it's working it saves a ton of manual time updating orders and tracking down shipments.
The Canadian Shield · www.canadianshieldppe.ca · outside the top 100k
This app should be so much more popular than it is! What an easy way to reduce support emails, and it's free!!
Sage & Sill · sageandsill.com · top 100k store
This app has help reduce a lot of contacts. Our website is pre-order based and a lot of orders are old, when it comes down to paying for them the old address is present. Sending a payment request doesn't allow the customer to update the address (which I find odd). However, once they pay for it the order status page has the "address updated" button from this app. Customers are also able to update the address for this open orders via the account page which is a plus! I highly recommend this app for stores that have orders that take longer than a month to fulfill.
MrMuffin'sTrains · mrmuffinstrains.com · top 100k store
I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.
Misha & Puff · shop.misha-and-puff.com · outside the top 100k
Great App! I love simple apps that work well. After running our first pre-order campaign we spend so much time updating peoples addresses. This app put the control into our customers hands and just saves time. Their development team has been easy to get ahold of and very helpful.
OPEONGO · unranked store
It let's customers change the address of unfulfilled orders as promised Fast response from devs, I think we were one of the first stores to try the app out, and the devs fixed a bug in a few hours.
Famme · famme.no · top 100k store