Retention X: Grow Profit & LTV · Store management
Every review we hold for Retention X: Grow Profit & LTV, quoted in full, with the store that wrote it.
Bigger stores rate Retention X: Grow Profit & LTV at least as well as the crowd does. The store behind each review is the part the App Store never shows.
138 reviews pulled · 3 carry a rating and no text · 132 long enough to quote · 2020-12-13 to 2026-06-10
Every review we hold, newest first
Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.
DeemedFit · deemedfit.co · outside the top 100k
Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.
Zenagen · buyzenagen.com · top 10k store
Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.
Kith · kith.com · top 10k store
A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.
GrowTropicals · growtropicals.com · top 100k store
We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.
Dinkum Dolls · dinkumdolls.com · top 100k store
A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.
Sophie Stone · sophiestone.nl · top 100k store
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy. Nadine is always super helpful too for any queries.
DrinkWell · drinkwelluk.com · top 10k store
Great program and service team!
The Absorption Company · www.absorbmore.com · top 100k store
Excellent insights and great support team We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy. Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business. - Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)
Mitch Dowd · mitchdowd.com.au · top 100k store
We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal. Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen. For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.
PlantPaper · plantpaper.us · top 100k store
this app has been successful in moving stock by rejigging and reorganising collection pages based on product engagement and has provided key information that it's on products and repurchasing logistics I especially love the pricing structure that is based on orders and therefore we are charged as a reflection of orders rather than a set price Kori has been exceptional in navigating the software and offering insight
Jack Murphy Ireland · unranked store
I have been using RX for a few years now and honestly having access to this type of data has played such a strong part of my CRM decision making process. Not only is the platform super easy to navigate and gives you such tangible insights the team behind the app are great too. Always willing to help and are always looking for ways to improve what they have or give you more insights. Such a great tool.
Skin Rocks · skinrocks.com · top 100k store
RetentionX is more than just an app, it's become a partner. Their monthly coaching service is surprisingly affordable for the value it provides. But overall, just the app presents your data is such an easier way to digest for all things retention. Hard to understand why this isn't mandatory for any DTC company.
Voomi Supply · voomisupply.com · top 100k store
We're very happy we discovered RetentionX. It exposed data that would have taken hours manually. The list-building feature made the data easy and seamless to activate on on email and advertising. The support has been amazing from day 1 of the trial period and Kori went above and beyond to help me quickly anytime I had a question.
ePackageSupply | Food Grade Plastic Buckets & Containers · epackagesupply.com · top 10k store
We've really enjoyed using Retention X, it's customer insights are easy to interpret and their team are very responsive. We particularly like the way their customer segments and personas are setup.
Olivia von Halle · oliviavonhalle.com · top 10k store
The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).
Aura House · aurahouse.com · top 100k store
RetentionX has become a key partner for us; allowing the team to have a deeper understanding of our customers and how they shop, as well as providing access to meaningful product performance insights. The RetentionX platform is extremely user friendly, enabling the team to access complex data & insights quickly and easily. The dashboards provided are intuitive, and the segmentation options are highly adaptable to business needs. We have developed a strong working relationship with the RetentionX team and find them professional, knowledgeable and proactive in approach. Nadine is always on hand to support and to provide guidance/ recommendations to get the most out of the platform. Combining the data and insights available within the RetentionX platform with the support and knowledge from the RetentionX team has enabled us to make business decisions to drive growth.
REFY · refybeauty.com · top 100k store
It's been very helpful to understand product metrics and to see how our customers behave after purchasing each product. It has given us a very useful information that we are thoroughly applying in our marketing strategies.
MEXAS · mexas.co · top 100k store
It took me a long time of seeing these guys before finally giving it a shot. The insights in a short amount of time have been instrumental in changing the way we interact with our customers. FWIW, my account manager is Kori, and I can't speak to the others, but if you onboard with them, I would absolutely request working with Kori. She is fast to respond, fast to offer a call/schedule, and knows what matters to operators along with having a deep understanding of the platform.
PrettyBoy · www.yoprettyboy.com · outside the top 100k
We've been thoroughly impressed with the insights Retention X has provided. It’s given us a much clearer view of our customer data and helped us build smart strategies to boost retention. The app is super intuitive, and the value it brings to our business has been clear from day one. Big shoutout to the amazing support team—especially Kori! She's been incredibly helpful, responsive, and an absolute pleasure to work with. Highly recommend this app to any Shopify store looking to level up their retention game!
High Voltage Industries · highvoltageindustries.com · top 100k store
RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.
Anonymous Copenhagen Official Online Store · unranked store
We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!
ace&jig · aceandjig.com · top 100k store
RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.
The James Brand · thejamesbrand.com · top 10k store
The only app for Shopify that can help with retention and customer journey.
trime.cz · trime.sk · outside the top 100k
Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.
The Mercer Brand · themercerbrand.com · top 100k store
I highly recommend this app for tracking your data and setting up your segments! They offer great support and are very present to help you during the onboarding process. I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!
Oleka Canvas · olekacanvas.com · outside the top 100k
I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.
Béis · beistravel.com · top 10k store
We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!
Good Protein · goodprotein.ca · top 100k store
Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.
Boarderie · boarderie.com · top 10k store
Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies! Kori on the customer team is always really helpful and quick whenever I have a query.
Savile Row Company · savilerowco.com · top 10k store
Retention X has been so helpful in gaining insights to our customer behavior without having to spend hours slicing and dicing data outside of Shopify. Kori has been great in making tweaks to make Retention X make sense for how we operate. Excited to continue to utilize the data to drive decisions.
Yearly Co. · yearlyco.com · top 100k store
Retention X is a powerful tool for retention tracking, LTV monitoring, and performance analysis, featuring a strong, intuitive interface and responsive support. It provides detailed insights into user retention and accurate LTV forecasting, making it a reliable choice for businesses looking to optimise engagement and revenue.
Origin Coffee · www.origincoffee.co.uk · top 100k store
This is one of the most powerful tools I use on a weekly basis across my small and large accounts. It's the easiest way to push specific segments to Google and Meta and a great way to slice and dice your customers.
BASBAS · masbasbas.com · outside the top 100k
We have benefitted greatly from RetentionX and the valuable insights it provides. It has helped us better understand our customers and helps to understand where we need to improve and develop further. It integrates well with our existing Shopify Plus tech stack and we are very pleased with the platform.
Melanie Auld Jewelry Canada · www.melanieauld.com · top 100k store
Great Product :)
U Beauty · ubeauty.com · top 10k store
Retention X was an incredible help in analysing and sorting our data. When we needed help, Nadine jumped in to save the day and we were able to schedule a call immediately where she helped us understand and navigate our data. I highly recommend using the services of Retention X if you want to get the most out of your CRM.
MOLEQLAR · moleqlar.com · top 100k store
I have used Retention X at my previous company and I have just introduced it to my new company as I felt lost without it. It is a great tool to review data and formulate insights in a very simple way. The account management has been great too...Nadine has been on hand to answer all of our questions.
Caroline Hirons · www.carolinehirons.com · top 100k store
This app is nothing short of fantastic and incredibly helpful in uncovering data that really grows your business. The extra support from Nadine and the team has been very much appreciated and I look forward to continuing to use the app and watch our business grow like never before. Thank you RetentionX
Aromatherapy Associates · www.aromatherapyassociates.com · top 100k store
We just started using RetentionX and we're finding it extremely useful, giving us some very actionable insights that we're in the process of implementing. The integrations with different marketing platforms make it super easy to create highly targeted, niche audiences to whom we can personalize our marketing. Last but not least, Kori from the Account Strategy team has been instrumental in helping us get set up and make the most of everything RX has to offer!
Dr. Motion · drmotionsocks.com · top 100k store
RetentionX has been an invaluable tool for solving complex multi-store funnel analytics, giving us clear visibility into customer behavior across different touchpoints. The platform makes it easy to uncover insights that would have otherwise required extensive manual work, helping us make data-driven decisions with confidence. A huge shoutout to Allie for her incredible coaching, guidance, and partnership—her time and expertise have been instrumental in leveling up our team. Highly recommend.
Medterra · medterracbd.com · top 10k store
Fantastic platform to help us focus on what matters vs shiny objects. A consumer centric model that delivers. No bugs, clean data in an objective way.
Metavo.com · www.metavo.com · outside the top 100k
Really has helped us unlock our data in a meaningful way! The onboarding and CX teams have been outstanding. Feels like we're ready to level up after sorting through so many apps and reports.
Snibbs · snibbs.co · top 10k store
Great app and amazing support. Allie has been the best :) Data is accurate and integrations are easy. Thanks!
Moda Xpress · modaxpressonline.com · top 100k store
RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!
Plank+Beam · plankandbeam.com · top 10k store
This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.
Gorgeous Alpacas · gorgeousalpacas.co.uk · outside the top 100k
Retention X is one of the best tools we have available. It has helped us to understand different segments and behaviours. The team are also so insightful and true experts on what the platform has to offer.
KOALA ECO · koala.eco · top 100k store
Amazing service, information and help
Pamela Love · www.pamelalove.com · top 100k store
We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended!
NICKIS · nickis.com · top 100k store
Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well!
Alp N Rock · alpnrock.com · top 100k store
Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
Cuner Ahabe · unranked store
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
IntoConcrete · unranked store
Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast. The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!
LXMI · lxmi.com · outside the top 100k
It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!
Dream Life · www.thedreamlifestore.com · outside the top 100k
Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!
Sneakerhype · unranked store
We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!
Nouka · nouka.nl · outside the top 100k
Excellent & a must have for any shopify store
Good Squish · www.goodsquish.com · outside the top 100k
RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!
OGÉR · oger.nl · top 100k store
RetentionX has such great insights for our brand that Shopify simply cannot provide; or buries. Understanding the customer journey is essential to profitably scaling a business, as is improving customer retention! Highly recommend going for the merchandising upgrade- it's a game-changer for us! What are you waiting for??
AEMBR · aembr.co · top 100k store
RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.
Bravado Spice · bravadospice.com · top 100k store
A great product that gives you a lot of very useful insight to your store, that you can transform into $. Great Product, Great Service & Great People!
Tupperware Israel · tupperware.co.il · outside the top 100k
Amazing app, incredibly intuitive and simple UI. Competitive pricing and great team behind it. 10/10 would recommend.
Aliangé Skincare · aliange.com.au · outside the top 100k
Great, user-friendly platform. The team has been incredibly supportive, ensuring we know how to maximize its potential. Our Meta agency is using it to enhance audience targeting, and it's been a game-changer for segmenting our Klaviyo campaigns. The insights feature is especially valuable, offering great ideas to unlock additional revenue for the brand. Highly recommend!
Blvck · blvck.com · top 10k store
Great user friendly platform and super supportive team. Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
Nimble Activewear · nimble-activewear.myshopify.com · top 100k store
THE best CDP for Shopify EVER! RetentionX offers everything on the customer that Shopify doesn't. It's like having your own team of Customer data analysts all in one app. Everything is so easy to read and and actionable! RetentionX make is so easy to find quick wins. If you're unsure of anything they are also brilliant jumping on a call and helping out. I've now been using this for 2 clients and the results are amazing.
ACAI · acaioutdoorwear.com · top 100k store
We've tested many analytics and segmentation tools for Shopify and found that RetentioX by far provides the best value for money. We haven't even started to scratch the surface of the options provided by RX, and already gained a lot of insights and actual revenue from it. Highly recommended.
MASHBIR//365 · 365mashbir.co.il · top 100k store
Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!
Skida | Headwear & Accessories · skida.com · top 10k store
Really useful data that was very helpful for understanding growth areas of our business.
Clothes Doctor · clothes-doctor.com · top 100k store
Retention X has provided us with valuable insights into our DTC customers. We're able to segment different types of customers, tailor our promotions and discounts more effectively, engage with new and returning customers, and identify new opportunities to increase revenue.
Modern Times Beer · unranked store
Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.
Solid Stash · www.solid-stash.com · outside the top 100k
Retention X has provided us with more insights than the default reporting that Shopify provides. Furthermore, it includes actionable items we can implement to improve our revenue with both new and return customers, further helping the business grow. With the customer segments, we're also able to start a plan and execute against it to engage with customers across all segments without us having to build the segments ourselves. Excellent UI/dashboard as well, and we love the daily report emails!
LOZURI · unranked store
Fully Amazing!
Dossify · dossify.se · outside the top 100k
We have our RetentionX dashboard open every single day. It's a beautiful UX, and super easy to set up and customize. The team is super helpful whenever we have a question. Couldn't recommend enough!
FOR OTHERS · for-others.com · outside the top 100k
The insights and forecast data has been immensely valuable. Not to mention an email reminder that simply tells you who and when to target for additional sales! Nadine has been extremely helpful and I'm using this app on about 20 stores now.
LOMA RETAIL · unranked store
Excellent support
Qallo · qallo.com · outside the top 100k
Their team is very supportive and the insights are helpful.
Jackson Hole Buffalo Meat · jhbuffalomeat.com · top 100k store
Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!
No Nasties · www.nonasties.in · top 100k store
Customer service is great. Very good at understanding our customer base and segmentation. Fantastic for reporting.
Frontier Pets · frontierpets.com.au · top 100k store
Highly recommended for e-commerce businesses looking to enhance customer relationships and drive long-term success.
Drink Dry · drinkdrystore.com · outside the top 100k
Absolute Empfehlung. Man bekommt super Insights und Daten zu seinen Kunden, Produkten und Marketingaktivitäten. Der Customer Service ist zudem sehr bemüht gemeinsame Maßnahmen zur Verbesserung gewisser Kennzahlen zu erarbeiten. Für alle, die aktuell noch Geld im Bereich Bestandskunden-Marketing auf der Straße liegen lassen, eine große Empfehlung.
JONA® · unranked store
An insanely insightful and useful app with actionable data driven recommendations. From understanding which customers are due to order again, to what you should be selling them and where your free shipping threshold should be, this app is an absolutely critical tool for anyone trying to scale. I can't recommend RetentionX, or the team behind it enough.
Revolution Fibers · revolutionfibers.com · top 100k store
Must-have app for any shopify ecom. The set-up is truly seamless and the solution very easy to use, give you immediate access to tons of powerful consumer insights. You cannot live without it once you tested it. And the team is amazingly responsive and helpful.
Dries Van Noten · www.driesvannoten.com · top 10k store
This app provides a huge value add in getting a deeper understanding of consumer behavior. The added ability to seamlessly build customer segments in the platform and push to our tech stack is an efficiency win for any marketer and DTC brand. Lastly, the RetentionX team has been incredibly responsive and helpful in getting us onboarded and answering any and all follow up questions. Excellent product, excellent service!
Pique · www.piquelife.com · top 10k store
This is an incredible app. Love how you can send audiences to Facebook and Tiktok. Super easy.
RYZE · www.ryzesuperfoods.com · top 10k store
This app is genius! I 100% recommend this to any company/business/ecommerce trying to understand their customers, how they shop and most importantly, how to retain them. We had a call with Nadine and even though it was meant to be only 30min we ended up doing a bit over 1hr cause it was SO INTERESTING! There's so much you can do and they explain it so well! I'm super excited to apply all the new things we learned from the call and grow our business Again thank you for all the help, your app is the absolute best!!!
funkyfatfoods.com · www.funkyfatfoods.com · outside the top 100k
Diese App besticht nicht nur durch seine intuitive Bedienung und die ausgeklügelten Features, sondern auch durch den außergewöhnlichen Kundenservice. Selten haben wir ein Unternehmen erlebt, das so kundenorientiert agiert. Der Service ist stets freundlich und immer hilfsbereit – selbst bei komplexeren Anfragen. Besonders hervorheben möchten wir auch, wie offen das Team von RetentionX gegenüber Feedback und neuen Ideen ist. Vorschläge werden nicht nur angehört, sondern auch ernstgenommen und oft in zukünftigen Updates berücksichtigt. Das gibt uns als Nutzer das Gefühl, aktiv am Weiterentwicklungsprozess des Tools beteiligt zu sein. Alles in allem können wir RetentionX wärmstens empfehlen. Wer nach einem leistungsstarken Tool sucht und Wert auf erstklassigen Service legt, ist hier genau richtig.
ooia ooshi GmbH · ooia.de · top 100k store
RX asks us the right questions and gives clear answers at the same time - essential insights, visually perfect and fantastic onboarding & support!
Bone Brox · bonebrox.com · outside the top 100k
Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX. Thank you Nadine and team RX :)
MAAP · maapapparel.myshopify.com · outside the top 100k
RetentionX is our ultimate analytics solution for customer data and segments. It's our go-to for unraveling customer behaviors, locations, and optimal touchpoints for conversion through targeted content. The insights we've gained are invaluable – a testament to the power of RetentionX.
Pavo Couture Amsterdam · www.pavocouture.nl · outside the top 100k
We have already learned so much about our business and customers since we installed RetentionX. As a small team it has been so beneficial to us to be able to gain these insights and learn how to better understand our customers (both loyal and not). From the beginning Allie has been extremely helpful and we look forward to learning more. Very impressed with the platform so far.
Rowan · forrowan.com · top 100k store
This app has revolutionised how I view, understand, and act on my store's data! From the get-go, RetentionX seemed promising, and it didn’t disappoint. Tools like Life Time Value, Cohort Analysis, and Customer Segmentation have not only demystified the dense forest of data but have paved clear pathways to informed actions! What once felt like navigating in the dark now feels like a strategic game of chess, knowing each move and its potential outcome. The ability to integrate and sync audiences across platforms like TikTok, Pinterest, and Klaviyo is truly next-level. It's not just about understanding who your audience is, but also where they are and how to best reach them. But here's where RetentionX shines the brightest: its predictive capabilities. Knowing which customers are likely to churn and being equipped with tailored strategies to retain them is a power I didn't know I needed until now. The insights on product, segment, and channel value drivers have been indispensable in streamlining our marketing efforts since installing the app! In conclusion, if revenue growth through informed, data-driven decisions is your goal, look no further. RetentionX is not just an app; it's a game-changing partner in your e-commerce journey. Here's to soaring sales and unparalleled customer loyalty!
Horse Cleaning Masters Of Shampoos ™ · unranked store
RetentionX where have you been all my e-commerce life? Wow! I gained immediate value to help me grow my business within 5 minutes of installing this app. This is hands down the best customer, product and sales analytics app on Shopify in my humble opinion. I cancelled other apps once I installed RetentionX. The user interface for such a powerful and robust app is stunning. If you are a founder or lead a business like me here is how RetentionX will help you - 1. You'll finally be able to understand in a visually clear and beautiful way how your business is doing? 2. You'll better understand your customers - what they like and don't like - and discover ways to retain them. 3. You'll better understand your products and leave the guessing game of restocking behind. Lastly, the brilliant and relevant support you'll receive is outstanding. If you are still reading this review, you are taking too long. Install the app now. Thank you, Team RetentionX!
NOTIQ · notiq.com · top 100k store
The level of in-person support these guys provide is astounding. Not videos, not self-serve FAQs, but a real person. Allie was super helpful! They take the time to make sure you have everything set up just right. Most importantly, they make sure you understand not just the tool but the ways you can make best use of the data it generates. So impressed.
TOMME Cheese Shop · tomme.ca · outside the top 100k
RetentionX is a very useful app that plugs in seamlessly. We especially like what it can do around customer segmentation. The support that we've gotten when needed is excellent as well.
Pleasant State · unranked store
RetentionX is an incredibly helpful tool. It makes it easy to analyze and interpret Shopify and Recharge data all in one place across customers, orders, products, and more. We have so much more insight into our data thanks to the RetentionX tool as well as the team. Valentina has been guiding us through onboarding, from showing us all of the different reports and features to answering questions about the specific data needs of our business. We honestly wouldn't have time to get this much insight into our data without RetentionX.
Blueshift Nutrition · www.blueshiftnutrition.com · outside the top 100k
This app is great. The service team is also great. We had about three onboarding meetings and they were very accommodating and quite knowledgeable; both about the product and about how it works to help our company. Great experience all around thus far.
Tiber River · unranked store
The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.
WUKA · wuka.co.uk · top 10k store
This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!
KORA Organics · koraorganics.com · top 10k store
We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.
Lenny and Larrys · www.lennylarry.com · top 100k store
Great tool, very helpful and love the Segmentation feature! Customer support is amazing too, big thanks to Valentina in particular for all the support she's giving us!
Ka'Chava · kachavva.shop · outside the top 100k
This app makes understanding the data from our Shopify store that much easier - it helps drive decisions to improve results on our site.
Siella · mysiella.com · top 100k store
Easy to use and super nice customer service. Helps to keep track on performance and operational key facts
Hey Marly · www.heymarly.com · outside the top 100k
RetentionX has been a wonderful addition to our marketing strategy. We've been able to narrow down our segments and their purchasing habits. In the first few months, we have already started to see an increase in click-through rates. Alexandra, our RetentionX representative, has been patience and very helpful in the implementation process. Highly recommend!
Navy Hair Care · www.navyhaircare.com · outside the top 100k
RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.
worknotes · worknotes.de · outside the top 100k
Super analytics platform for customer data & customer segments. We're using retentionX to better understand where our customers are, how they behave and how we can better contact/ convince them to convert with the right content on the right touchpoint. Very useful insights!
DE PURELEI · purelei.com · top 10k store
Highly recommend. RetentionX provides amazing actionable insights and the segmentation feature allows for an in-depth view into customer purchasing behavior.
Bragg · www.bragg.com · top 10k store
Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.
Temple of the Sun Jewellery · templeofthesun.com.au · top 100k store
Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!
Supernaturals · supernaturals.eu · outside the top 100k
Wir kennen kein anderes Tool, dass die Cohorten Analyse so leicht und verständlich macht. Die Daten sind top aufbereitet, immer aktuell und es gibt Interpretations-Hilfen - was will man mehr!
MERSOR · mersor.com · outside the top 100k
I installed the Retention X last month on our webshop. We can draw so many interesting data from the app. It is def a game changer for e-commerce shops. Everybody who has an online shop and growth ambitions should have this!!!!
Supercilium · supercilium.com · top 100k store
This tool is incredibly helpful in understanding customer purchasing behavior to make data-driven decisions as they apply to customer retention and acquisition strategies. The RetentionX team has also been a great resource, making helpful recommendations for optimizing the use of the app and also being very responsive to feedback and questions.
Death Wish Coffee Company · unranked store
RetentionX has a wealth of data analysis which is easy to understand, use and apply to a variety of business needs. Being able to segment customers in so many different ways and then perform various analysis on those groups as well as compare different segments against one another is so helpful and RetentionX does it in such a simple way. Their customer support/service is amazing too - we always receive prompt responses and help. I highly recommend RetentionX to all marketers!
Honey Birdette AU · unranked store
Super useful analytics and insights App! One of those rare companies that approaches reporting from a POV considering how the insights can directly inform a business change or decision. Visually the reports are easy to understand and ready to share. Thank you to the team for supporting quickly with my questions.
Dermalogica UK · www.dermalogica.co.uk · top 100k store
This app is fantastic. The segmentation feature allows for customizable data exploration and the charts/UI are straightforward and simple which enables data exploration to be iterative and draw very strong conclusions.
Dermalogica · www.dermalogica.com · top 10k store
This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !
benji's Gewürzwerkstatt · unranked store
This app is an absolute game changer and offers an incredible number of analysis with just few clicks. Before installing RetentionX in our shop, we had to calculate all relevant KPIs manually and with much effort. Nadine and her team are always super helpful and try to meet every request. I can highly recommend RetentionX.
KUUNO · unranked store
The tool is great, but the team behind it makes it even better. They really go the extra mile in order to make sure that you are achieving the potential of the tool. Could recommend for any shop striving to improve their results with a data-driven approach.
GREENFORCE · www.greenforce.com · outside the top 100k
Very useful app and support. I'm just starting to using it, but I already have tons of optimization ideas with my ads.
Inoui Editions France · inoui-editions.myshopify.com · outside the top 100k
This app is great help to identify the most valuable customer cohorts and get deep customer insights.
Dermalogica DE · www.dermalogica.de · top 100k store
This app has a beautiful UI but more importantly, the detail and insights that it returns is unparalleled. One of our favorite features is the segmentation engine that can be used to slice and dice all the different reports to provide even deeper insights. At the end of the data, it's not about just getting more data, it's about showing insights around that data and that's what RetentionX does wonderfully for us.
The Beard Struggle · www.thebeardstruggle.com · top 100k store
RetentionX ist genau das, was ein Online-Shop an Analytics benötigt. Auf den Punkt und laufende Weiterentwicklung. Wer die App nicht nutzt, verschenkt wertvolles Potential.
FITTASTE · fittaste.com · outside the top 100k
Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!
MUD Jeans · mudjeans.com · top 10k store
Superb app with excellent features and by far the best value for money when it comes to data analysis.
Vejo · unranked store
Probably one of the easiest apps to get setup on and it provides amazing data I haven't found anywhere else. The price point of $399 max is great. It shows data that I've been tracking manually for months and even data I had just started to track manually right before finding it. This has show a few HUGE things that we really needed to know. Since implementing this, digging into the data, and brainstorming around it, we're already seeing a lift in metrics. This is great at highlighting ALL your flaws and all the things you've missed? Tracking LTV monthly by customers is my favorite piece so far. This is something I've wanted to find for months but have only found manually elsewhere.
ZOX · zoxeyewear.com · outside the top 100k
I have been in IT for over 30 years and would honestly say this app would feature in my top 3 of all apps to develop your business to the next level. Ivan is hands on and any help needed he is a zoom call away. Very easy to setup.
Turtledovelondon · unranked store
RetentionX is one of the apps in our software stack that's a total no-brainer. Being able to have an accurate view of historical data from our store, in addition to forecasts that can be modified across optimistic, neutral, and pessimistic scenarios has been a game changer for us. No other analytics dashboard that we've used has offered the same amount of insights that this has.
Antsy Labs · www.antsylabs.com · top 100k store
Finally, I have the data that I have been looking for year's. Great insights in customers, life time value, churn, brand performance etc. Very cool that I can see aggregated data from all my stores. Support is excellent.
LiveHelfi EN · unranked store
It is the end of your painful copy-paste in Excel. We are using this app for about a month. It is just amazing because if you are looking for a CLV report, Forecasts, Insights on your customer and product data, this app will save you a lot of time and money. The build-in reports are very well designed and easy to use. And the support is very reactive! Thanks to Alex and the team to make my life easier and help me focus on the business instead of crunching data!
My Social Book · www.mysocialbook.com · top 100k store
Truly the best predictive analytics software I've come across in my 15+ years of running eCommerce stores. Highly recommend to any brand / company looking to take their understanding of their customers to the next level. Great team as well, super responsive & helpful!
Material Good · materialgood.com · top 10k store
RetentionX is the shortcut to success. Instead on investing time to generate and analyse the data you can start immediately developing your action plan based on the valuable insights. Very intuitive usability and great tutorials!
APRICOT beauty & healthcare · unranked store
Amazing app to drive measurable business impact! The tool provides us with loads of actionable insights - we started lean, then upgraded twice in the first four weeks.
ARCHIVIST · archivist.store · top 100k store
This is a great app to get data on your customers and to be able to take action on that data. Thanks to RetentionX we now can: - Have an always updated cohort analyze and see how valuable the cohorts we acquired a specific month for us is. - Predict how much revenue we will get from our existing customers and calculate how many new ones we need to reach our targets. - Create a marketing automation program based on the RFM model And much more. It is very helpful for all marketers that want to be more data driven.
AIM'N · www.aimn.com · top 100k store
Great app to get granular data and insights on my products and sales. Useful app and great customer service!
Effortless Online Thrift Store · unranked store
Great app to gain better insights in both your sales, customers and returns. Extremely helpful and comprehensive support. I will give RentetionX and the team behind my best recommendations.
EYDA · unranked store
This is the first review I have written after using Shopify apps for years. Simply said this software is awesome and powerful. Never had so many insights about my business!
friiz · unranked store
Sincere 5 stars! We have been looking for a solution like this for a really long time and now we have all the reports we need any time - all thumbs up!
LaVita Türkiye · shoptr.lavita.com · outside the top 100k