AfterShip Returns & Exchanges
Reduce return costs and recapture more revenue with automated returns and exchanges
#1124 of 2,869 in Orders and shipping · Returns and Exchanges
- Rating
- 4.7 from 1,394 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2017
- Pricing
- Free plan available
- Seen on
- 5,153+ stores
What merchants say
Read all 600 with sourcesEvery review carries the store that wrote it and how big that store is, and 24 of them are complaints you can read in full.
Each line is written from the reviews under it and says only what they say – open one to read them. An aspect fewer than three merchants mentioned is left out rather than shown as neutral. Written from every quotable review we hold.
- 5★2026-08-19
very good app to manage our sav
Boutique des Arts Martiaux · outside the top 100k
Link to this reviewVerify at sourceboutiquedesartsmartiaux.com
- 5★2026-08-13
Damandeep Was very helpful and resolved my issue. Thank you!
Aviator · top 100k store
- 5★2026-08-12
damandeep.kaur was superb. The best customer service I have had for a long time. Great demeanor, voice, efficient.
Cotes of London · top 100k store
- 5★2026-08-04
David has been very helpful from start to finish. My issue was resolved! Thank you.
Ten Little · top 10k store
- 5★2026-08-02
very patient and helpful!
RBF Apparel · outside the top 100k
- 5★2026-07-31
betrug bei der Zahlung und Kündigung!!!!
HEVVA · outside the top 100k
- 5★2026-07-29
Vibhanshu Goswami was amazing in support making sure we had the correct integration, he took time to explain what to do and help me navigating the system. Excellent personal service.
Maiden Cricket · outside the top 100k
- 5★2026-07-19
strong knowlege and great support!
Test-mooseknuckles · unranked store
- 5★2026-07-15
it is very helpful
YIBRI · outside the top 100k
- 5★2026-07-13
Super helpful and so timely!
Sunday Siblings · outside the top 100k
Read all 600 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Slowing down
AfterShip Returns & Exchanges usually gets about 44 reviews a month. It got only 1 in the last 30 days. That is -98% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
Work on AfterShip Returns & Exchanges?
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