Rivo: Loyalty Program, Rewards · Marketing and conversion
Every review we hold for Rivo: Loyalty Program, Rewards, quoted in full, with the store that wrote it.
Bigger stores rate Rivo: Loyalty Program, Rewards 0.08 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 32 carry a rating and no text · 342 long enough to quote · 2024-11-07 to 2026-07-28
Every review we hold, newest first
We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.
Craftoria · www.craftoria.com · outside the top 100k
App is incredibly buggy and their support teams are misleading as is their options for how discounts are calculated. The "minimum cart value" redemption is reviewing the total for the specific discounted item in the cart, instead of the value of the ENTIRE cart as is logical. So if you want to allow a customer to redeem a free item, but only if their cart value is over a certain threshold, it calculates the threshold based on the total value for of the free item sku in the cart. What's worse is they promised a fix for weeks and then decided they didn't want to fix it.
BrickShell Cases · brickshellcases.com · top 100k store
Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far.
Sundae School · sundae.school · top 100k store
Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!
HAVERHILL · haverhill.com · top 10k store
Pete assisted to answer my questions on the birthday point benefits. Great help and clarifications
Holistic Way · holisticway.com.my · outside the top 100k
THEY JUST DON'T RESPOND TO MY EMAILS FOR SUPPORT. I ONLY RECEIVED 2 SCRIPTED EMAILS IN THE BEGGINING AND NO RESPONSE SINCE THEN 2 WEEKS LATER. I TRIED TO FOLLOW UP BUT NO REPLY.
CHAPTER 23 · unranked store
great app!!!
Dourxi · www.dourxi.com · outside the top 100k
Update after 1.5 years using the app. Can not recommend. This app was the most complicated, glitchy, and time consuming to set up in my 11 years of using Shopify. The reps were available to help, but would mainly just send us a manual to read that had errors and didn't help with some of the issues. One of the reps was very rude when we'd ask questions. We put in a lot of time customizing the app to blend with our brand. Recently discovered that customers weren't able to see their rewards on our website. Contacted support about the issue and they informed us to switch back to the Legacy landing page as quick fix while they worked the issue. Another rep contacted us asking if we had deleted our landing page, which we did not, we only switched back to the Legacy page as they recommended us to do. Now, no telling how many hours of hard work have been erased. When asking the status, they have not responded. It's been a horrible experience. We are moving from Rivo to a different Rewards app.
ShredFin · shredfin.com · outside the top 100k
Support is quick and they do a good job answering questions and problem solving.
Bristol Bay Bites · www.bristolbaybites.com · outside the top 100k
Responsive and profesional support. Thank you for your help!
Wine shop "Piti" · adria-trade.co.jp · outside the top 100k
Bad support availability. I am paying for the plan that says '24/7' human support,' and it has happened twice now that there is no one there, and I get an automated message saying the team will be back in a few hours.
EMENTA · ementasb.com · top 100k store
Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!
The Legal Paige · thelegalpaige.com · top 100k store
I'm just about to switch to Rivo, and a question came up this morning. I hopped onto chat and, with Abbie's help, had my answer in a few minutes. She was friendly, knowledgeable, and very helpful. Great to get answers so easily!
Loop Yarn · www.loopyarn.com · top 100k store
"Excellent app and outstanding support! I was stuck with a saving issue in my admin panel for over a day, and Keveny jumped into the chat and fixed the backend perfectly. He was professional, fast, and very helpful. 5 stars for Keveny and the Rivo team!"
Pablitos-market · pablitosmarket.com · outside the top 100k
helpful response
OahuOrganics · oahuorganicsinc.com · outside the top 100k
Very happy with Rivo! The setup process was simple, and the team was extremely helpful with getting everything configured correctly. The app is easy to navigate and integrates smoothly with our store. Support has been quick, professional, and very responsive throughout the setup process.
Dreamy Bamboo · www.dreamybamboo.com · outside the top 100k
I got so much help immediately, in addition to other recommendations, once I began the process to integrate Rivo to my boutique. Arianne was extremely helpful!
Cactus and Sage A Boutique · cactusandsageboutique.com · outside the top 100k
Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.
Nutrics · www.nutrics.com · outside the top 100k
Great customer service and super easy to set up! Highly recommend if you would like to reward your customers.
Lawn Tips · lawntips.net · outside the top 100k
Thanks Abbie!
Wholesale Beer Parts · wholesalebeerparts.com · outside the top 100k
Support it's been super helpful when getting familiar with the app for the first time
Tether · tetherjewelry.com · top 100k store
Working with Abbie at Rivo was fast, easy and simple which I appreciated. The Rivo system has made it easy for the company I work for to have a loyalty program for the customers, which we appreciate so much!
TréLuxe · discovertreluxe.com · top 10k store
Easy set up- and Keveny on customer service is amazing!!
Money Makeover Consultants · moneymakeover.store · outside the top 100k
We've been using Rivo for about 5 years and it's been pretty great. It's easy to setup, easy to explain, and implements nicely into our POS and online store.
Brick & Mortar · shopatbrick.com · outside the top 100k
A useful plugin, and the customer service is very patient.
NEXVEY · nexvey.com · outside the top 100k
Keveny provided exceptional support and truly went above and beyond to help me set up my referral campaign. He took the time to walk me through everything step by step, making sure I understood how it all works and that it was set up properly. His patience, attention to detail, and willingness to help made the whole process smooth and stress-free. It’s rare to get this level of support — really appreciate it. Thanks again, Keveny!
God's Favorite · godsfavorite.co · outside the top 100k
Arianne at Rivo support is very responsive and thorough - really appreciated her assistance!
Tubby Todd Bath Co. · tubbytodd.com · top 100k store
Arianne was so patient with helping me with setting up the banner on my website, she paid attention to details, understood my frustration, delivered exactly what i asked for and beyond. If not for her, i was ready to uninstall the app again. Thank you Arianne to your special help.
Somah and Mikhail · somahandmikhail.com.au · outside the top 100k
It was easy to set up my loyalty and referral programs in the app. I faced some issues that were solved quickly and efficiently by the support team. Until now, I am very satisfied with the results.
Unbount · unbount.com · outside the top 100k
Appreciate the support
Bearbottom Clothing · bearbottomclothing.com · top 10k store
They were very helpful!
Fellow Traveler Mail Club · fellowtravelermc.myshopify.com · outside the top 100k
still finding the app useful, works flawless. and whenever we need assitance, support team is there, thanks Arianne and others.
Supplementhane · www.supplementhane.net · outside the top 100k
Arianne was amazing! Very thoughtful, fast, and efficient! Highly recommend
Valdeen Hair · valdeenhair.com · outside the top 100k
Friendly and responsive Customer support team
Rest · rest.com · top 10k store
fault and errors on every click, the page cannot be saved if making any changes, loading forever.
PurpleMayJewellery · www.purplemay.com.au · outside the top 100k
Easy to use and the customer service has been very helpful! Arianne has been very patient and understanding with everything!
Catherine's Boutique · catherinesic.com · top 100k store
Generally speaking their help desk has been fairly responsive, but I am having a major issue with syncing past data, and am hearing nothing back. I am a Shopify Plus member, and therefore there are certain aspects of their app that are not available to me - including syncing past data, so I have to rely on their team. I am getting no updates, no ETA on when it will be done, nothing. Very frustrating.
OTRcarry · www.otrcarry.com · outside the top 100k
overall its very good product and customer service is excellent in my experience.
Nutrition Depot Online · ndonline.com · top 100k store
Great app, Abbie is an amazing assistant!
haruharu wonder · haruharuwonder.com · top 100k store
Rivo has been great so far, they've assisted with any issues I've had in reasonable times! Arianna et al have provided phenomenal assistance throughout our time with Rivo!
Garnished in Gold · unranked store
Super friendly and also very responsive :)
SH-RD Beauty Corp. · shrd.us · top 100k store
The website keeps crashing; making even small changes requires constant attempts because the website always crashing!
Minisforum · store.minisforum.com · outside the top 100k
It did not take long for their customer service to respond back via chat so we appreciate them responding promptly. Excellent service!
Daiwa Health Development, Inc. · www.dhdmed.com · outside the top 100k
Great customer service
Titan Battlegear · www.titanbattlegear.com · top 100k store
We have been using this app for approximately four years, and the customer support provided by this company has been truly outstanding throughout that time. The team consistently demonstrates availability, prompt responses, and a strong ability to provide clear and helpful explanations, conveying confidence in every interaction. It is evident that there is a genuine commitment to finding effective solutions and ensuring a positive customer experience. A high-quality service that truly makes a difference.
Bioself Natura · bioself.pt · outside the top 100k
Not user-friendly at all. Unless you have a dev, out-of-the-box features don't work or are very glitchy. For example: - Referral link doesn't show on customer account main page, customer needs to go to "Profile" to see their link. - Loyalty landing page is an absolute mess out of the box, sections are misaligned, color customizations don't work, and there are padding issues. Unless you plan on doing custom CSS, it's not worth it. - Support doesn't help at all, tells you "You'll need custom CSS". Some of the CSS things they mentioned, I was able to fix with a shopify settings. If you ask for help, they mentioned that you'll need to upgrade to their $699 month plan to have them help. Terrible experience, would not recommend.
SmartLifeco · www.smartlifeco.com · outside the top 100k
Great app
Beauty Supply 123 Outlet · beautysupply123.com · top 100k store
speedy and accurate diagnosis of the problem we are having. with very clear instructions on how to fix the problem. very happy with the service! Thank you so much! :)
Steam Teahouse · steamteahouse.com · outside the top 100k
We spent seven weeks trying to set up Rivo and were never able to launch because of a technical issue on their side with the advocate reward not auto-applying. We went through every troubleshooting step they asked, recreated API keys and ran multiple test purchases, but the issue was never resolved. What made the situation worse was the lack of communication. Despite the problem completely blocking our launch, we received no meaningful updates and it was unclear whether the issue was being prioritised at all. This gave us very little confidence in Rivo’s reliability or how quickly future issues would be handled. We’ve now had to move to another provider after investing a significant amount of time trying to get this working. Not a good experience and wouldn’t recommend.
Naked Paper · nakedpaper.com.au · outside the top 100k
So far I'm finding it hard to get in contact with their support team. Their app says 24/7 customer support. I find I can only get a response late in the evening, which makes the migration hard when unable to get a response from customer support.
Dope Skin Co · dopeskin.co · outside the top 100k
It’s very expensive and has no effect. I want to request a refund, but it’s not loading.
isuvio · isuvio.com · outside the top 100k
She was very quick and solved my problem.
NeuroReserve Inc. · neuroreserve.com · top 100k store
We encountered an issue preventing integration with Klaviyo, which proved challenging to resolve. The problem was escalated to Rivo's engineers for troubleshooting. After concerted efforts from the entire team, we finally resolved this integration issue.
FitVilleUK · thefitville.uk · top 100k store
The app itself is ok, but the customer support is very bad.
WHO IS SHE · whoisshe.no · outside the top 100k
Arianne was very helpful and broke down the information I needed.
Timeless Skin Care · www.timelessha.com · top 100k store
I submitted a query about finding customers while using the app as it was not doing this via the customer email. Abbie replied within a short period of time giving me an alternative option to search via customer name which solved the problem.
Natural Zest Skincare · www.naturalzestskincare.com · outside the top 100k
Love love love. I tried them all and sticked to this one. Super UI. Easy to use, important features even on basic plan. Great support, especially Arianne.
The Loomia · www.theloomia.com · top 100k store
Good program, easy to setup and great support. Help us a lot while setup the program.
Netsaypro - 你嘅醫美產品好拍檔 · netsaypro.com · outside the top 100k
Arianna has been super helpful in resolving issues! Super quick and efficient!
Pop On Veneers · poponveneers.com · top 10k store
The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.
Elula Home · elulahome.com · outside the top 100k
Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!!
Xpress Designs · xpressdesignsnamibia.com · outside the top 100k
On boarding is very friendly, Arianne was very helpful with some questions we did through the chat. Looking forward to keep on exploring the app
Wairua Beauty · wairuabeauty.com · top 100k store
Arianne is great support, patient and caring :)
Cake Sex Shop · cake-sexshop.com · top 100k store
Fantastic customer service, and an easy setup. Pricing is also right. I would recommend it!
Professional Kindness Powered Skincare · kpswholesale.com · outside the top 100k
An amazingly personable and incredible support experience! Arianne in the Rivo support team has been absolutely wonderful in delivering, what quite frankly and sadly is a lost art and passion in todays digital age. As a new Shopify and potential Rivo customer, her customer-centric attitude, expertise, perseverance delivered everything you could ever want, and more to convert any doubtful customer. She made a Rivo customer out of us. She excels the experience as much as the app itself. Thank you Arianne. I hope i always get to deal with you.
Lucas Play · unranked store
so far so good, the tailored support from Arianne and the Rivo team was priceless to getting our launch off the ground.
Braxley Bands · braxleybands.com · top 10k store
We were hesitating between 2 other softwares and Rivo for our referral program. We decided to launch with Rivo and I’m so glad we did. It has a lot of customisability and features and is SUPER easy for a non-technical team to set up. Abbie from customer support is phenomenal. She responds within minutes, taking her time to fully understand our requirements before swiftly helping us implement the correct solution. Thank you very much Abbie !!!
Nordivie · nordivie.com · outside the top 100k
We installed Rivo for a couple of months to test it in the background. After testing, and leaving a good review, we carefully allocated historical loyalty point to our 23,000 customers and then launched our loyalty scheme. On the same day Rivo's connection to Klaviyo failed to send updated points balances and that evening without warning Rivo set the points balance of every single one of our customers, including those who had purchase on that day, to zero. The help desk promises a reply counted in hours but we are now on day 3 after reporting these issues and every day we get thanked for our patience and told to wait for an update from the development team. If we had not invested so much time configuring this app I would de-install it immediately.
Firepot · www.firepotfood.com · top 100k store
Fast response/help time with customer/app support, Arianne was amazing from start to finish. Easy to navigate, offering everything I needed to reward our online customers for their loyalty.
Mix Beauty Lab · shopmixbeautylab.com · outside the top 100k
Loads of features, intuitive setup, and excellent support... and all at a very affordable price. Shout out to Arianne who was there via chat to help me with all my questions.
True Potential Health Services Inc. · shop.truepotentialhealth.com · outside the top 100k
Adrianne was extremely helpful. We had a lot of questions and she took the time to explain thoroughly and helped guide us where we needed to go.
Collina Candle Co., LLC · collinacandleco.com · outside the top 100k
app works well, support is top-notch
Grow-Express.de · unranked store
Wonderful customer service, always so helpful with anything we needed!
Lash Line · lash-line.com · outside the top 100k
Pretty seamless app - and it looks great! Customer support is excellent (thanks Arianne!) Two suggestions for improvement - 1) create an easier toggle between the app and Shopify admin and 2) add a Refer a Friend box to the landing page!
Ameo Life · www.ameolife.com · outside the top 100k
Très réactif et a l'écoute, réponds toujours précisément aux questions. Merci beaucoup !
SporeLife · www.sporelife.fr · outside the top 100k
Great program and Arianna was very helpful!
SPIbelt · spibelt.com · top 10k store
It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.
Fast Friends Clothing Co. · fastfriends.fun · outside the top 100k
We are trialling this App, and basically it should have been a very smooth onboarding experience, given the glowing reviews, but it hasn't been anywhere close to that so far. Core functionalities such as earning settings to "Place an Order" are just invisible in the App. The support Docs guide you to Loyalty > Points, but no such thing exists in the app. The support Docs say VIP tiers should be enabled from the get go, but we can't see any of those tiers. We came to a conclusion that the support docs are not up to date and thus very unhelpful. The Branding tab throws a 500 error. The advertised 24/7 chat support is non-existent, since we haven't heard from them for over 7 hours. Overall a very poor onboarding experience for us.
Tasteville · tasteville.com.au · outside the top 100k
i need a customer support, it always notice me "Waiting for a teammate"!!
Magicshine Bike Lights · magicshine.com · top 100k store
So far the experience is not awesome. The app itself seems great, BUT, we migrated all of our data (including customers and old orders) over to the app and it’s included those in our usage. Note: none of the features on our app are yet enabled and I have zero usage on it for the last 90 days. I received a bill for nearly $500 over a week ago and still no refund. I received another bill today for $187 and zero response from support. I am not thrilled about this. Their response is sluggish, sometimes taking a couple of days to respond. I actually really want to use this app because it looks like it will do everything I want (and the reviews on it are excellent), however this first experience with it has left me with little trust that I will get the support I need. EDIT July 31: I received a response immediately and a refund. HOWEVER I have received two more bills from Rivo for "usage fees" and my Rivo app is not even active. There are now nearly $400 more in charges on my account and I'm not using this app. I have emailed twice again with no response. Sadly as much as I want to use this app, I feel like something really hinky is going on and I do not trust Rivo. Once I am refunded I will be uninstalling and searching elsewhere. Super bummed because there are so many awesome reviews here.
The Apothecary in Inglewood · the-apothecary.ca · outside the top 100k
Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend
Diddi and Bea · diddiandbea.com · outside the top 100k
Very good.
NiSO · niso.ua · outside the top 100k
Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!
l u x e l o c i n · unranked store
We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!
Lovtastic Creations™ · lovtasticcreations.com · outside the top 100k
The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!
Lustly · lustly.se · outside the top 100k
Fast and helpful support, solved the problem in 5 minutes, love to see it!
Olive & York · oliveandyork.com · top 100k store
So glad I decided to go with Rivo. I was having a few issues setting it all up so I emailed them. Arianne responded back promptly and fixed both of the issues fast. One of the best customer service experiences I have had. Arianne went above and beyond. I also like all the options that Rivo offers.
MillerCandleCo. · unranked store
We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.
Laudaris™ · laudaris.fr · outside the top 100k
Arianne was amazing, she worked with me fr a while and she end up building the landing page for me!
TYPEYOURSKIN · typeyourskin.co · outside the top 100k
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seewinlife · seewinlife.jp · outside the top 100k
I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!
Inspiring Sobriety · inspiringsobriety.com · outside the top 100k
Un grand merci à toute l’équipe Rivo ! Plusieurs membres sont intervenus rapidement pour résoudre un bug sur ma boutique, et tout a été réglé avec une efficacité impressionnante. Service client au top, réactif et vraiment pro. C’est rare de voir un support aussi impliqué — bravo à vous
Thérapie verte · therapieverte.com · outside the top 100k
This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.
Volcom Indonesia Online Store · www.volcom.co.id · outside the top 100k
Highly customizable, fast, and backed by great customer support.
Steingal · unranked store
I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly. Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend!
NostalgiaVault.ae · nostalgiavault.ae · outside the top 100k
Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti. Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto. Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento. Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!
NicoCeccoRings · nicoceccorings.com · outside the top 100k
Rivo Rewards excels in rewarding users! Easy-to-use, diverse earning options, swift redemptions, and top-notch support make it a must-have app!
Earths Bounty E-Juice · earthsbountyjuice.com · outside the top 100k
Great customer service, super user-friendly compared to other loyalty apps. Gives you a sense of peace of mind before launching. I love the fact that they have a separate loyalty management page.
Makia · makia.com · top 10k store
The support team is awesome and very willing to help and assist!
Gyeon Quartz USA · gyeonusa.com · top 10k store
Paul was very patient answering all my questions. Great Support!!
AVLGEAR · avlgear.com · top 100k store
I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service
Smith & Kennedy Scents · www.smithandkennedy.co.uk · outside the top 100k
I had an issue whilst using the setup wizard and reached out to Arianne, my problem was solved very quickly and additional support and recommendations were offered that was unrelated to Rivo. Fantastic service felt like Arianne actually wants to see my business succeed.
Salted Threads Co. · www.saltedthreadsco.com · outside the top 100k
helped me solve the problem very fast
Timeless Fantasia Jade · jfjade.myshopify.com · outside the top 100k
Very good and responsive support
MISK · miskcollections.com · outside the top 100k
Tech support was great and very friendly.
kierst - home + lifestyle · shopkierst.com · outside the top 100k
Arianne was amazing! So kind, helpful and patient. She is very knowledgeable and really saved the day with the help she gave me…and I’m not very techy so her help was very much appreciated.
Tealicious Skincare · tea-liciouskincare.com · outside the top 100k
Arianne provided excellent customer support, she was prompt, friendly, and truly helpful throughout the process.
The Sleep Theory USA · thesleeptheory.com · outside the top 100k
Originally gave a 5 star review because it was easy to set up only to find out that it really does not work. My customers cannot redeem their points and I am told "Redeeming points at checkout is only available in Shopify Plus plan merch which is $2300 a month. Plus if you modify the benefits of a VIP tier, the modifications do not update for existing members but only for new members. I was told to delete the benefit and add a new one but that still did not work. Such a waste of time. What is the purpose of a loyalty program if the customers cannot get any benefits. Now I want to download my customers with points so that I can add their points to a different program but there does not appear to be any download capabilities or print reports. Stay away. Over an hour on a chat with Jel and the results are that I am completely screwed.
Nashoba Valley Winery, Distillery and Brewery · nashobawinery.shop · outside the top 100k
I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!
The Pad Company · www.thepadcompany.uk · outside the top 100k
Jel was amazing, resourceful, quick and knowledgeable! And she went above and beyond what I even expected. Love Rivo - 5 STARS!
Pure Alternatives · purealternatives.us · outside the top 100k
Support très réactif ! Très performant ! Merci :)
Lil'Touch · lil-touch.com · outside the top 100k
Great and fast Support from Bryan ! Thanks man. 2 Times already solved my Problem with DNS and CSS :) !
Johnny Hand Shop · johnnyhand.shop · outside the top 100k
Bryan did an awesome job helping me. everyone who has helped me fixed any small issue ive had with the app! Thanks!
Clutch and Throttle Gear Co. · www.clutchnthrottlegear.com · outside the top 100k
Excellent customer service and intuitive software, thanks Rivo.
Max-IV Hydration · n961se-mh.myshopify.com · outside the top 100k
Amazing app. It has some really useful features and the customer support team is phenomenal. They respond within seconds and they are very knowledgable. As a store owner, this app is showing a lot of results and our customers are super happy to be using the rewards system we have. It increased engagement and purchases.
CSVAPE.COM · unranked store
Recently installed the app so cannot say yet that it works 100% smoothly as need more data but want to say the customer service - Bryan in particular - was very helpful and took me through all my questions. So overall, a very good start !
Kings Road Fashions · www.kingsroadfashions.co.uk · outside the top 100k
ive only recently joined the rivo program and so far its working well ty
Sooki Boutique · sooki.com.au · outside the top 100k
Chris has been helping me a lot and all I can say is his customer service and patience has been amazing - thank you so much for all your help!
Lean Lattes · www.leanlattes.com · outside the top 100k
Great Loyalty Program with deep customization possibilities, Bryan from the support helped me fast & well
GoGrow · gogrow.de · top 100k store
Helpful customer service, good app!
The Back Home Boutique · thebackhomeboutique.com · outside the top 100k
Great customer support!! Paul replied to my questions in time and fixed the issues quickly!! Highly recommend.
Vector Optics US Online Store · vector2007.com · top 100k store
The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.
SUNGBOON EDITOR · sungbooneditor.com · top 100k store
Update: They have been very useful when it comes to customer support and helped with any problems regarding coding that I had. The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.
SHIKKOSA · www.shikkosa.it · outside the top 100k
Arianne was a great help. I am new to Shopify and she did a great job guiding me to a solution. I appreciate how she gave me advice on the site.
Marine Concept Supply · www.marineconceptsupply.com · outside the top 100k
Love you Abbie! You’re so amazing! Love the customer service and quick respond times. Plus, Abbie was very helpful and knowledgeable. Thanks for everything!
Body 2 Body · unranked store
So amazing app. Full of good features and suits really well for us. Also every time I face some kind of issue or user error, I got so good and fast support from Jel! Big thanks for helping me out with my small problems. :)
Valomonsteri · valomonsteri.fi · outside the top 100k
Really appreciate Arianne's help!
deunow · www.deunow.com · outside the top 100k
The app works well (free program). Support is always helpful. Maybe it's just our customers but not many are becoming members. I'll try some emails and hope for the best.
Koko & Shae · kokoandshae.com · outside the top 100k
Ariane from the support team was extremely helpful with my set up. Responses were extremely quick and they had some great recommendations to improve user experience
Little Dots Kids · www.littledots.co.uk · outside the top 100k
I had the pleasure of working with Abbie, and she was incredibly helpful in guiding me through the Rivo App. Her explanation was clear, and she took the time to ensure I understood all the features, from the basic setup to more advanced options. What impressed me the most was her patience and willingness to answer all my questions, no matter how small. Thanks to Abbie, I pray I will be confident in using the app moving forward. She made what could have been a complicated process feel easy and manageable. Highly recommend her if you need assistance with Rivo!
Kaprice Tropical Candle Co. · www.kapricetropical.com · outside the top 100k
This app runs smoothly and any time we need support team is super responsive. Arianne was quick to help us solve a recent issue within minutes and we are back to running 100%. Thank you!
Pakaloha Bikinis · www.pakaloha.com · outside the top 100k
I would absolutely recommend this app to others! It does take some getting used to, while it is user-friendly, it can still be a bit confusing. But the customer support is top notch and you cannot beat the price! I am very happy with mu decision to switch to Rivo!
Belle Maison Store · bellemaisonstore.com · top 100k store
That's a really excellent loyalty system. Good customer service and easy to use! And sqecial thanks to Arianne for their swift and accurate response to my problem!
Flash Vape · flashvape.ca · outside the top 100k
Abbie was so helpful! Great experience
Jafrie by R · jafriebyr.com · outside the top 100k
I'm still in onboarding but the app seems easy enough to use. Pete in customer service responded quickly. So far so good.
Solstik · unranked store
Application superbe et service client impeccable : réponse rapide, serviable et toujours la pour aider. Merci à Bryan!
Roots-Shop · roots-shop.fr · outside the top 100k
Rivo is exactly what we were looking for with creating a loyalty program for our business. The app is extremely user friendly, fully customizable, and their support is top notch, especially Bryan. He's been amazing with answering all of my questions and he even set up our landing page himself to save me time. Highly recommend Rivo!
FyrFytr Coffee Co · fyrfytrcoffee.com · outside the top 100k
A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!
Propus Packaging · www.propus-packaging.co.uk · outside the top 100k
Getting started an on e-commerce site can be incredibly overwhelming and quite humbling.. Added Rivo to our store a few days ago and already received positive feedback from customers. I did need help adding the rewards page to my navigation menu, and Bryan from the support team was incredibly helpful, polite, professional, and quick! Can't wait to start the loyalty program and i feel confident I can reach out to their support team anytime. Thanks again!
✿ GOOD DAY BÉBÉ · unranked store
Great app with translations and lots of customisations + customer support is always here and always helpful
Mascullino · mascullino.com · outside the top 100k
*Edited* Whatever updates have been made and messed up everything and been a MAJOR source of frustration. I have been on chat with support countless times, they gain collaborator access to "fix" the issue, it doesn't get fixed. My clients are still bombarding me with messages asking why they can't redeem their points and I'm seriously fed up. Do not recommend at all. It WAS working fine... It's awful now. Our clients have really enjoyed earning rewards when shopping with us. Arianne was very helpful when I reached out to inquire about why some accounts were not earning their points and it was very quickly fixed! I was very impressed with their quick response and helping me change my settings. Highly Recommend
Sassy Spirit and Design · sassyspiritstx.com · outside the top 100k
Incredible support !
Ongles Lab · ongles-lab.fr · outside the top 100k
Works great for our store, and customer service is always fast to repsond!
PokéNOLA Collectibles · unranked store
so helpful, I met a lot of problems, but they help me to solve. Highly recommended.
Magicshine Bike Lights · magicshine.com · top 100k store
I contacted Paul for tech support on a number of features in the onboarding process. He was invaluable. I was able to get to a place where I should be able to finish up. In the event that I can't, I rest easy in knowing I can contact support and get high level support from reps like Paul. Thanks again!
Abusia Store · unranked store
Bryan was so helpful and professional. He really walked me through the steps I needed to take to achieve my goals.
WG Beauty · wig-guru.com · outside the top 100k
Absolutely love the Rivo: Loyalty Program, Rewards app — it's a total game-changer for my store! But what truly made the experience exceptional was Arianne's amazing support. She's kind, quick to respond, and genuinely cares about helping users succeed. Thank you so much, Arianne, for going above and beyond. You didn’t just assist — you made me feel like a valued part of the Rivo family. Your positivity and dedication truly stood out, and I’d be happy to leave a review anytime . Looking forward to staying connected — I’d be lucky to have you as a friend and supporter moving forward.
Woofpanion · woofpanion.com · outside the top 100k
Easy setup, if you can get Jel, give her 6 stars
FabFinds · fabfinds.co.uk · top 100k store
I am a new customer, very beginner and quickly connected with Brian for help - he was fantastic! So quick to hop in, even assisting me with some coding to get the desired look I was going for on our website. It's really nice to know an app like Rivo has 24/7 customer service, something I wish all the apps had. Very grateful for Brian's help!
The Youngsters · shoptheyoungsters.com · outside the top 100k
Bryan was such a great help to understanding the app for me. Beginner friendly. Thank you so much
Idea's Into Creations · ideasintocreations.net · outside the top 100k
Bryan was very helpful in resolving my display and design issues on our newly designed site.
Love and Light Botanicals · loveandlightbotanicals.com · outside the top 100k
Brayan a été d'une grande aide! bon support réactif.
Tabbé Cosmetics · tabbecosmetics.com · outside the top 100k
I have been a customer for over 2 years now. Each time I have contacted their support for our business they were pleasant, kind, and super helpful. I recently updated my stores website and had some glitches with our rewards platform, Pete was super helpful and patient as I was confused with the steps to take. If you need an app that is straightforward with great customer service this is the one! Love it so far!
Little House on the Homestead · unranked store
Very good :)
Heroes Geek · unranked store
Easy to use with great customer support. Thumbs up to Jel for solving my issue quickly. Highly recommended!
Futurizta Tech · futurizta.com · outside the top 100k
So far so good, great support in setting up the app. Bryan has guided me through a lot recently. We haven't yet launched our rewards program but looking forward to it.
The Gourmet Animal · thegourmetanimal.com · outside the top 100k
rivo app helps me setup tailor fitted loyalty program for my store it is user friendly and AWESOME support service
THE COLLECTION REALM · unranked store
Really quick, amazing and thorough customer service whenever I need to reach them. Thank you Abbie!
DEWY MONDAY · dewymonday.com · outside the top 100k
Arianne was awesome. She was so helpful and gave me additional information beyond what I initially reached out for! That's TOP NOTCH service. She was so knowledgeable and prompt.
ButtaSoft Body Care · buttasoftbodycare.com · outside the top 100k
I'm still trying out all of the features of Rivo but so far I've been impressed. I had a few questions during onboarding and setup, and Pete from support was able to hop on immediately and answer any questions. Looking forward to exploring the app more!
VitaminKR · unranked store
Support is great, app works well! Arianne was super helpful to support on fixing the site not showing.
Zola Nutrition · zolanutrition.com · outside the top 100k
Absolute legend
Supamart · supamart.co.uk · outside the top 100k
The customer service team is very helpful and patiently answers all questions with great care. At the same time, I really like their system, as it provides well-structured and excellent member benefits.
Dr Mister · drmister.com · outside the top 100k
Customer service has been great - Bryan was very helpful in sorting out an issue and giving advice.
MadeKind · www.madekind.co.uk · outside the top 100k
good app and help
Singh Clo · www.singhclo.com · outside the top 100k
Good and friendly customer services
BEST VAPE · unranked store
Pete was very helpful. I am just just starting to use this app. Very easy to set up. Can't wait to see how this impact my customers.
Kandle Kemistry Co. · kandlekemistryco.com · outside the top 100k
Our customers really like this app, one of ht best price for the VIP tier function. Customer service is fast and very helpful.
Jack and Beyond · jackandbeyond.com · top 100k store
Above and beyond support, thanks Arianne.
Million Dollar Tan · milliondollartan.com · outside the top 100k
its a really cool app has a great system for loyalty points They have the best customer service Arianne really helped me set everything up and had the patience to explain everything to me so i can continue on my own
Slipper Lounge · slipperlounge.com · outside the top 100k
Exceptional Support from Pete & Bryan! Pete and Bryan from Rivo provided outstanding support! They were incredibly helpful, patient, and knowledgeable, guiding us through every step with clear explanations and genuine care. No matter how complex the question, they took the time to ensure we fully understood the solution. Their expertise and dedication made everything smooth and stress-free. Truly a top-tier customer service experience—thank you both!
fbrq.com · www.fbrq.com · top 100k store
Jel from support was amazing
Revivalbeauty · unranked store
Pude poner la app en Español (traducida a mano por mi). Pedí ayuda y me atendieron inmediatamente, y me ayudaron a resolver mis dudas. Muchas gracias!
EntreLazadas · entre-lazadas.com · outside the top 100k
Excellent customer service, very friendly and informative.
Midwest Glow · midwestglowco.com · outside the top 100k
I have yet to fully test this app out, however I needed a quick question answered and I was introduced to Abbie - who is simply amazing! I had my question answered and so much more! I look forward to using this app and hope it is as amazing as their customer support!
Solutions4Health_AU · solutions4health.com.au · outside the top 100k
Paul was nice
Jiggy Teas · unranked store
Arianne helped save me hours. Not sure I would stay w Rivo if it wasn't for the support.
Caswell Boot Company · www.caswellbootco.com · outside the top 100k
I’m absolutely thrilled with Rivo and their exceptional support! A huge thank you to Abbie, who quickly and competently resolved every issue I had. The service is friendly, efficient, and hassle-free — I’m extremely satisfied and highly recommend Rivo to everyone.
Fiora Bloom · fiorabloom.com · outside the top 100k
Perfect!!!!!
Jiana Deon · unranked store
We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers! We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful. Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program!
Struck Apparel · www.struckapparel.com · outside the top 100k
Amazing customer service! Jel was so quick to respond and went above and beyond. The free plan offered is also much better than other services out there.
Fairwell Skincare · fairwellskincare.com · outside the top 100k
Excellent customer service! Thanks to Bryan for going above and beyond, super helpful and friendly. Highly recommend!
Native Dreams · unranked store
Perfect for our e-commerce! (Thanx Bryan for the support)
SIXS · six2.com · top 100k store
great customer service from paul!
MDTHEBRAND · mdthebrand.com · outside the top 100k
I haven't launched my store yet, but I've been playing around with the app and so far so good. It has everything I need and it's so easy to navigate, more so with the help of Jel. Not only did she answer my questions, she even gave me some freebies (yay!).
kiff · kiffactive.com · outside the top 100k
Customer Support is great!
Purpleef · purpleef.in · outside the top 100k
Jel responded quickly and went far and beyond in helping us with support. Highly recommend.
Inkyo · itsinkyo.com · outside the top 100k
I would definitely recommend. Addressed my issue comprehensively.
JANE SCRIVNER SKINCARE · www.janescrivner.com · outside the top 100k
We haven't used the app to it's fullest yet, but the support team (especially Arianne) are AMAZING! I've tested nearly 5 loyalty apps, and none of them come close to Rivo. Rivo is fully customizable, is flexible, and most importantly, has the best support team!! Plus, Arianne was able to gave me perks that will make our experience with this app the best it can be. Shoutout to this app and Arianne from the support team!
ProTrendyz · protrendyz.com · outside the top 100k
It's a nice app, mostly intuitive, for us and customers, and the customer support is awesome!!!!
Adaye · adaye.co · outside the top 100k
Arianne was super kind and helped me set up the basics. The support is really great.
Mens Essentials · mensessentials.shop · outside the top 100k
I am really enjoying the benefits of this app. The rep that I spoke with was very helpful and pointed out a couple of things to enhance my experience.
Naved Products · www.naved.shop · outside the top 100k
Very good
Farfouil en fête · unranked store
Great app and great support from Jel, they help you with what you need and more, with fast response, and while being friendly and professional.
CHILEX · chilex.com.mx · outside the top 100k
So far the support from Abbie is amazing and the app was very easy to setup!
Retro North Games · retronorthgames.com · outside the top 100k
This app is a much better upgrade compared to the previous loyalty app I had before. Their pricing is much more competitive with all the features given! And reaching their support team is so much easier and faster. Arianne was quick to answer all my questions and offered to implement other fixes to help improve my widget without me even asking. Don't wait to switch over or purchase this app, it's one of the best
Dayglow Color · dayglowcolor.com · outside the top 100k
So far, so good. It's my first day with this app and, as you probably know, new widget setup is always a "thing". Thankfully Bryan made my experience really easy. When I needed help or had a question Bryan responded almost immediately. Bonus points for following us on social media after **actually** looking at our profile–meant a lot in the moment.
Yudae Wellness · www.yudaewellness.com · outside the top 100k
Arianne from the help team has been exceptional to deal, going far & beyond to make the experience seamless...just as great as the software itself!
My Store · unranked store
Appreciate the help from Abbie and being responsive to solve my problem!
ORGANIC FIELDS · www.organicfields.com.my · outside the top 100k
Just installed this app. Chatted to Jel from support who walked me through the app and helped me find the free plan. For a small business like ours, it it refreshing that developers offer free plans so we can get started and build our business with some meaningful apps. Hopefully we'll be needing you paid plans sooner rather than later. Cheers.
Gifts Actually · giftsactually.com.au · outside the top 100k
Top
PharmaPower · pharmapower.it · outside the top 100k
the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.
Audrie · audrieuk.com · outside the top 100k
I had an amazing experience with Pete from RIVO loyalty! He was super helpful and attentive, making sure all my questions were answered. His support made the whole process smooth and easy. Highly recommend!
EL PAPELON PR · www.elpapelonpr.com · outside the top 100k
Quick support!
BITCO Marine · bitcomarine.com · outside the top 100k
Very fast, super nice support that responds to questions very quickly!
ESS Supplements · ess-supplements.de · outside the top 100k
We've been looking for a Rewards and loyalty Program app for quite some time now. Rivo is the clear winner. Arianne was fantastic to chat with and answered any questions I had. Most importantly, she was attentive and kind. It's a win-win for us, as it shows us that the Rivo Team is about building a connection and relationship with all their customers, which aligns perfectly with our brand values.
Manelifestudio · manelifestudio.com · outside the top 100k
This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!
Bidet Buddy™ · unranked store
Bryan was incredibly prompt, professional and friendly. Helped me get everything sorted and gave me encouragement to continue following this little dream. Thanks Bryan!
Milz & Madz · unranked store
I'm joining the free program, staff is friendly and helpful via instant chat, great customer service.
Butter & Soap Co. · butternsoapco.ca · outside the top 100k
App allows you to offer great perks to your clients and help you retain them. I needed few things and Abbie from the support team was extremely helpful.
Arbo Space · arbospace.com · top 100k store
I had the pleasure of working with Arianne, and I must say, she exceeded all expectations! From the moment I reached out, Arianne was not only professional but incredibly friendly. Her attention to detail and willingness to go the extra mile truly stood out. It's clear that Arianne cares deeply about providing excellent service, and it made a world of difference in my experience.
ULTRAIN · unranked store
Great experience!
Penedo Borges · tienda.penedoborges.com.ar · outside the top 100k
New to the app but it is great so far. Easy to integrate and I'm excited to offer this program to my clients. My only confusion is that under Ways to Earn there are items listed, some say Upgrade to Unlock but the ones that do not say that are still not usable. Doesn't make sense. Customer service is absolutely amazing. Very genuine, helpful support. Thanks Pete!
PUREDerm · unranked store
Does what it says, just a bit pricey imo. Pete with CS was very helpful and quick.
Truffle Pig Ltd. · unranked store
We just tried to trial this product for our new website however we experienced some very deceptive and conduct through the sales funnel. It did not give us the option to select the free plan or trial at all (only a discount of the available paid offers), and tried to gain access to our website before even selecting what plan we would like. Funnily enough the free plan or free trial was not even an option. This is disgusting and misleading behaviour, and needless to say we will not be considering Rivo products again in future. Do better Rivo.
Tea+ Me · unranked store
Rivo leaves a bunch of installed items and applications on the site once uninstalled. This is unacceptable !
Ludisphere · ludisphere.fr · outside the top 100k
Great and quick customer service with easy to follow solutions.
PLANTKOS® · www.plantkos.co · outside the top 100k
This was the best customer service I've experienced! Abbie went above and beyond to help me. She went as far as to giving me resources and suggesting ideas for my site. I am very satisfied with the support I received and glad that I chose Rivo.
Sabours Scarves · www.saboursscarves.com · outside the top 100k
Amazing and very helpful. I recently changed my Shopify theme and had some troubling updating my reviews and rewards landing page. Abbie was super helpful!
Tree-Fit · unranked store
Abbie was very helpful, promptly replied and solved my issue very quickly
Redefined U · redefined.store · outside the top 100k
Abbie went above and beyond helping me with getting all set up for my Shopify store. She not only solved my problem but gave me tips on how to improve my stores appearance and function.
Aperio Athletics · aperioathletics.com · outside the top 100k
Steeds snelle en vriendelijke klantenservice! Altijd goede hulpè
Houten Onderwijsmateriaal · houtenonderwijsmateriaal.be · outside the top 100k
Pete did a great job and fast very satisfactory
Ixya US · www.ixya.us · outside the top 100k
It is a clear application that makes it easier to find everything. In the process, it also came with a widget that was removed with Pete's help, thanks for that Pete. I love the fact that you can send at 6am (CET) in the morning and still have a reply within 5 minutes.
Wolf-Lux · wolf-lux.eu · outside the top 100k
I recently integrated the Rivo App on my Shopify store and couldn't be happier with the experience. The app itself is incredibly intuitive and offers a wide range of features that have significantly enhanced my store's functionality. From collecting customer reviews to establishing a loyalty programme, Rivo has proven to be an invaluable tool for boosting both sales and customer engagement. What truly stood out was the exceptional support I received from Jel during the setup process. Jel was incredibly knowledgeable and patient, guiding me through each step with clear instructions and helpful tips. Any questions I had were swiftly addressed, ensuring a smooth and hassle-free integration. The customisation options provided by the app allowed me to tailor it perfectly to match my brand's aesthetic, which was a major plus. Additionally, the automated features have saved me a great deal of time, allowing me to focus on other aspects of running my business. Overall, I highly recommend the Rivo App to any Shopify store owner looking to enhance their customer interaction and streamline operations. The combination of a powerful app and top-notch customer support from Jel makes it a fantastic choice!
Life’s Better Ltd · unranked store
I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find. The UI for the store owner is easy and their support is super responsive
Darn Good Yarn · www.darngoodyarn.com · top 10k store
Great App, Bryan was very helpful and sorted my issue very quickly
The Toy Scavenger Ltd · thetoyscavenger.com · outside the top 100k
I really appreciated the application which was very useful on my store, moreover when I had a problem the customer support was very responsive and fast. I especially thank Bryan who helped me a lot and even advised me.
Amae Pure Beauty · unranked store
Thank you, Paul! He helped me solve many things and responds very quickly, always ready to help
AetherGem · unranked store
Arianne was very helpful and she could help me with what I was hoping to do, great customer service
Zara-Craft · www.zara-craft.com · outside the top 100k
Abbie helped me to remove the ‚Powered by Rivo‘ branding and was sooo nice. The customer support is the best I ever had in my life. I just stared using the app so can not tell much about it yet but the support is the best.
Emiclio · emiclio.ch · outside the top 100k
très bonne application et super service client ils m'ont bien aidé, merci je recommande vivement
California Kush · californiakushcbd.fr · outside the top 100k
I’m new to these apps so it wasn’t the easiest to set up for me but Arianne was super helpful and made it really easy to change the settings I needed to alter. Happy so far!
Square One Scents Wax Melts and Home Fragrance · www.squareonescents.com · outside the top 100k
Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.
Urban Pal · urbanpal.co · outside the top 100k
My Live Chat with Pete was SUPER helpful. Thank you Pete!
Abigail Collins · abigailcollins.com · top 100k store
Jel was lovely to talk too, very helpful and helped me completed what I asked
Savanna Paws · savannapaws.com.au · outside the top 100k
I have not turned it on just yet, but I did a lot of research on Loyalty apps and this one has the features I need plus it has a good price tag and great reviews. I will know more when I get running on it when the site it ready.
Custom Performance Engineering · cp-e.com · top 100k store
Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !
Solyluna Macrame · unranked store
I just want to say a big THANK YOU to Abbie, she is a star! She helped me very quickly, in a professional and friendly at the same time manner, and made me feel a valued customer! Once again THANK YOU Abbie!
My Barista Coffee · unranked store
Absolutely brilliant, fixed my problem in seconds! thank you
Dalia's · dalias.in · outside the top 100k
Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!
TEN GRAND® · unranked store
Works well to serve a purpose, Abbie was very helpful through a troubleshooting process.
Sketch Thrift Store · unranked store
I understand that Jel, one of the customer service agents, may have been having a bad day, but that day turned into a significant issue for me. This all started when I accidentally deleted Rivo's landing page while cleaning out my Pages, which broke the connection between the Rivo platform and my shop. I reached out to customer service for documentation on how to fix it and included two screenshots to illustrate the issue. I also mentioned in passing that I wanted to remove a broken footer on the landing page I had left. Unfortunately, Jel misunderstood or overlooked the 404 error screenshots and instead focused solely on the footer. She asked for access to my store and "fixed" the footer the way she thought it should be. The problem? In doing so, she unintentionally broke all the footers across my entire site. I revoked her access and followed up to inform her of the issue—not looking for a resolution, as I could fix it myself, but simply to let her know about the mistake. I also mentioned that her access had been revoked. She quickly responded, claiming the problem had been fixed and asking me to check. This response was frustrating because it was both inaccurate and misleading. The issue was still unresolved, and even if she had attempted a fix within seconds, it couldn’t have saved without access to my store. I clarified multiple times that I had already revoked access and was not comfortable granting it again due to the risk of further mistakes. As someone only a few hours into using Rivo, I really hope things improve from here. However, this combination of platform issues and a frustrating customer service experience has raised some red flags.
FGMN Nursery · fgmnnursery.com · outside the top 100k
Jel was incredibly helpful and right away made me feel that she wanted to help me and my business. Not only did she help me with what I was inquiring about but she also went above and beyond and offered a suggestion that would help my business. Thank you, Jel and Rivo Team!
Enchanted Wik Candle Co & Bar · enchantedwik.com · outside the top 100k
She was amazing!!
Stance Society Garage · stancesocietygarage.com · outside the top 100k
Arianne with the live chat support was so helpful!! I had a customer wondering how to redeem points and she made a step by step tutorial video for the customer to follow on our actual website Thanks so much for the quick responses and help
JOLLY · jolly-cannabis.com · top 100k store
I have been using this app for about a year now - everything is great! I recently updated the Shopify theme and needed support to solve a small problem with the page display. Paul from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
RshPets · rshpets.com · outside the top 100k
Amazing supportive customer service! Nice app overall.
Invigo Health Sweden · unranked store
Friendly and quick with response.
NUANCE home + lifestyle · nuance-home.com · outside the top 100k
Easy to navigate and Dan was really helpful!
Made by Cat & Leo · madebycatleo.com · outside the top 100k
We're using Rivo Loyalty for quite some time now and the experience has been amazing so far. It was easy to set it up and if any questions or issues occured, Jel and Dan were able to fix it within minutes. Our customers are very happy with this module and its benefits and so are we!
Räuberfuchs · www.raeuberfuchs.de · outside the top 100k
Bryan was very helpful in verifying my custom domain promptly!
SS69 · www.ss-69.com · outside the top 100k
We got warmly welcome and the team was really helpful to support with any questions.
Rosey Isle · unranked store
Awesome app with awesome support!
HAIRMONY · hairmony.gr · outside the top 100k
Jel was great. All the other customer service was great as well.
BandsCo · unranked store
Jel from the support team is very kind and helpfull
The 90's sisters · the90sisters.com · outside the top 100k
Still early for me but so far so good !
Amarkosh Jewels · www.amarkoshjewels.com · outside the top 100k
The App was a welcome surprise, and to date looks like it will be a permanent and well used feature within our store. Abbie assisted me with a couple of things, which was super smooth, and even offered a couple of other tips for things we hadn't picked up. Overall App looks like it is certainly fit for function, and so far the experience and customer service experience has been exemplary.
Lil Ducks Jewellery · lilducksjewellery.com.au · outside the top 100k
Arianne was fantastic and provided amazing service! Everything was done so quickly and she was able to answer all questions. Highly recommend!
Ranger Mints · unranked store
Abbie was so lovely and helpful! They made my query so easily fixed.
Tales & Twine · talesandtwine.com.au · outside the top 100k
Dan provided exceptional customer service. Polite, timely and helpful. I got my issue resolved quite quickly. Furthermore, my issue was a technical issue which is notorious for taking time. In my case, Dan escalated to the relevant team and that team resolved it quickly. The app itself is good and does everything we need it to. I recommend it.
Eat by Alex · eatbyalex.com · outside the top 100k
Super happy with the App. Sometimes a little tricky but the customer service is on point! Abbie & Jel helped me very quick and were super friendly. More than glad that I decided to get this App especially for the excellent customer service ♥ Oh and another vote that the tier rewards should be more like "lifetime" I have for example at 500 points the silver tier with "free shipping" and I would be happy if it would be a lifetime thing for my customers. Not a "one time reward" Jel helped me and gave me the idea to put multiple rewards into this tier, but lifetime would be awesome! :)
Alohana Shop · unranked store
The support is fabulous. Even with the free tier, they would treat you with all the help they can provide. I interacted with Abbie and she was very considerate and helped me a lot.
Jeengar · jeengar.com · outside the top 100k
The app is easy to use and great technical support provided by Dan.
Cellar Mates · bespoke.cellarmates.au · outside the top 100k
Excellent customer service. The app looks very user friendly to set up aswell.
Feel Fabulous London · feelfabulouslondon.com · outside the top 100k
I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!
Haven Herbs · havenherbs.com · outside the top 100k
Pete was extremely helpful and the plugin works immediately upon installation. Very easy setup and a pleasure to work with.
Iceberg TCG · icebergtcg.com · outside the top 100k
I had an amazing experience with Rivo's customer service! Abbie went above and beyond to assist me and made the entire process so smooth. She was not only knowledgeable but also incredibly patient and kind, ensuring all my questions were answered. Her exceptional support truly stood out and made me feel valued as a customer. Thank you, Abbie, for your outstanding help—I highly recommend Rivo!
BARRIO HAT DROP · barriohatdrop.com · outside the top 100k
Arianne is the best, extremely quick response times and will have you sorted in no time. Recommend the app for the customer service alone.
Reflux · unranked store
I’d recommend this app because it’s very easy to navigate. Even for a novice like myself. I had a question and Pete FIXED EVERYTHING for me. He even gave me helpful suggestions for my website along with instructions to do it! He didn’t have to do that for me. But, he did. So grateful to have had some real help for the first time since I created this website.
Anointed Creations · anointed-creations.com · outside the top 100k
I’m very happy with the friendly and fast support I received from Bryan. I wasn’t expecting to get any support on Xmas evening let alone a quick response. Thank you for helping me resolve some issues during the high season!
Empower · www.shopempower.com · outside the top 100k
She was great! Answered all my questions and helped me with the app.
Lonnys NY · lonnys.com · top 100k store
Arianne was a great help for customer support! Just using the free version at the moment, and it works fine for now. Will definitely be upgrading in the near future.
Starlight Stickers · unranked store
I'm still new to the process -- but I can speak volumes for their customer service. They really are available whenever you need them and quick to provide a resolution. Thank you!
Buy Martian Merch ™ · buymartian.com · outside the top 100k
I had a person called Dan, helping me with the issue I had. It was super pleasant to talk with him and my issue was solved very fast! Very satisfied with the quick response from their team. Keep it up guys, it's amazing! Update: Had a new question and very quick respond from Paul. He provided great service! Well done guys.
TNT tattoo market · unranked store
Arianne was really helpful and kind! Very good experience interacting with her. She pointed me to the right knowledge articles and even offered up additional design tips that I didn't ask for but are very useful and that I will implement! Thank you Arianne :)
P A L A I S · unranked store
Amazing experience working with Abby, she help me setting up my app, and I’m very pleased. Thank you
Sleek Dudes LLC · sleekdudes.com · outside the top 100k
Good support. Arianne you are great!
The Clothing HUB · unranked store
Bryan from Rivo support was very helpful with making sure that the app fits with our website's functionality.
encorebeautysupply · encorebeautysupply.com · outside the top 100k
I’m still learning how to use the Rivo platform, but I want to highlight the excellent customer service I received from Arianne. She was incredibly helpful, patient, and attentive to my questions. Her support made the process much smoother and more enjoyable. Thank you, Arianne!
Olivine · olivine-3.myshopify.com · outside the top 100k
For starting out, the available settings and setup is just right! Paul helped me with the removal of branding and assisted on tips for beginners. Our chat totally slayed and was speedy as heck. I'm inspired to explore the possibilities of the app and grow the use of it alongside my business!
Laimes Zirneklis · laimeszirneklis.lv · outside the top 100k
First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!
Cam’s Custom Graphics LLC · unranked store
Working with Pete at Rivo Loyalty Rewards Referrals was an absolute pleasure! His expertise and professionalism are truly unmatched. Not only did he take care of exactly what I needed, but he went above and beyond to ensure everything was perfect—and he did it all in less than 30 seconds! Pete made the entire process seamless, and his attention to detail and commitment to exceptional service left a lasting impression. I highly recommend working with Pete and the Rivo team for anyone seeking top-tier support and outstanding results. Thank you, Pete, for your incredible work!
Chazam Fans · chazamfans.com · outside the top 100k
Bryan a été d’une grande aide pour résoudre mon problème. Je le remercie pour son aide précieuse et sa patience tout au long du processus. Le support a été réactif et professionnel. Je recommande vivement !
My Butcher Box · mybutcherbox.fr · outside the top 100k
This is my first time trying an app like this, and Rivo looks fantastic and simple to use! I can say without a doubt that they have great support, very attentive and quick. Abbie was always available to help me and even gave me some advice. I look forward to expanding my store and thriving together with Rivo!
LEDRESI · ledresi.com · outside the top 100k
I just downloaded Rivo to set up a loyalty program for my website. I chatted with Pete about a question I had about customization and he was so helpful, immediately sending a breakdown on how to do it step by step and also had amazing suggestions for how to change icons for things I didn't even know I could change on Shopify! Super grateful for Pete and his immediate responses and all the help!
IvyRayandCo · unranked store
New with this app, but the usage is fantastic.
Auduro.ch · unranked store
Großartige Funktionen die wirklich Mehrwert liefern. Support ist außerdem sehr schnell und angenehmen im Umgang. Kann ich so nur weiter empfehlen!
apnee service · unranked store
great and easy App, very friendly team.. Jel is a star ... she helped us a lot :)
The Craft Room · thecraftroom.uk · outside the top 100k
The support I received from Jel was fast, clear, and resolved my issue. She also went above and beyond to make sure that a couple other matters she noticed were addressed as well - which she did NOT have to do. She made it very easy for me to find what I needed and was SO FAST! I have had such great experiences with the support crew at Rivo and can't say enough good things about their promptness and competence.
Vanessa Aegirsdóttir · www.aegirsdottir.com · outside the top 100k
Here's a glowing review for Abbie from Rivo Loyalty Rewards Referrals: Outstanding Support from Abbie at Rivo! I had the pleasure of working with Abbie from Rivo Loyalty Rewards Referrals, and I can confidently say she went above and beyond to make my experience exceptional. Her knowledge of the platform and dedication to helping me set up my loyalty and referral program was truly impressive. She was patient, professional, and incredibly responsive, answering all my questions and even offering tips to maximize the potential of the program for my Shopify store. It's rare to find someone who combines technical expertise with such a personal and helpful approach. Thanks to Abbie, I'm confident my customers will love the new rewards program! If you're using Rivo, I hope you get to work with her—she's amazing! 10/10—Highly Recommend!
TrendPop Creations · unranked store
I have just installed the app, set-up was pretty easy. I opted to ask for the branding to be removed. Pete was the one that responded in the chat and he was very pleasant, sent me articles to get me started. I look forward to learning how to use this app successfully!
Legacy 4 Xavier · legacy4xavier.com · outside the top 100k
Jel was very helpful in helping me set up Rivo, I've had a look and rivo is probably the best loyalty app out there. Appreciate the quick responses in helping me set up when I ran in to issues
Ezel World · ezelworld.com · outside the top 100k
I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much! I highly recommend this app!
Luxxy Body · www.luxxybody.com · outside the top 100k
one of the best customer service i ever had , very helpful specific and polite
Diva Style · unranked store
Pete was super helpful. Got everything up and running for me in just a matter of moments, and was quick to respond. I needed to provide my customers with a loyalty option.
Bryant & Wayne · unranked store
It looks like a useful program. I’m still in the setup phase, but they’ve been very helpful in terms of support. It seems exciting. Special thanks to Dan for his support.
kudenrugs · kudenrugs.com · top 100k store
Pete was very helpful and the Rivo Loyalty Apps are easy to set up. So far I am satisfied with the app.
SHOPPUROO™ · shoppuroo.com.au · outside the top 100k
My display on my customers account page was looking odd, and bryan helped me in minutes! Thank you for your supoort!
Tiny Bombom · tinybombom.com · outside the top 100k
Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.
Skunkworks LTD · skunkworks.co.nz · outside the top 100k
Bryan, thanks for the quick response and action. Long live, Rivo!
LIVEFEED.PH · unranked store
Sehr guter und schneller Service
RISK iT! BIKE CARE · risk-it.bike · outside the top 100k
it’s not logical for your app to get paid for orders that I have generated myself. I run ads > get customer orders > in this case, what benefit does your app provide to justify being paid?
SANTIAGO® · santiago.ma · outside the top 100k
Bryan was very helpful and patient with me - I had a lot of questions. :-)
Clean Beauty by Joy · cleanbeautybyjoy.com · outside the top 100k
The app is super easy to use. Pete was supper efficient on what I need help with also went above and beyond give me some advice on how to improve my website !
CORNELIA NAILS · cornelianails.com · outside the top 100k
Rivo's interface for setting up the specific points and referral programs was clean and pleasant to work with. I had some queries, and Paul from Rivo got back to me quickly. He was an excellent help
Rebecca Lim Atelier · rebeccalimatelier.com · outside the top 100k
Amazing Support with Bryan. Fast and supportive!
Ebiko Dental · unranked store
I've had a great experience with this app! The technical support team is outstanding—always helpful and providing useful information. Special thanks to Pete and Bryan for their exceptional assistance. Their support has made a big difference. Highly recommend!
VivienneHu Beauty · viviennehu.com · outside the top 100k
Pete was a great help
Fortitude Coffee Co · fortitudecoffeecompany.com · outside the top 100k
Absolutely fantastic experience with this app! Super easy to use and very intuitive. A special shoutout to Paul for the amazing support—kind, helpful, and quick to respond. Highly recommend this app to anyone.
AMARICON™ · unranked store
Great app, has awesome features for the pricing, and some of the best support I've seen! Thanks especially to Pete and Arianne for all the help in setting up and super quick support replies!
Cosmic Polish · cosmicpolish.com.au · outside the top 100k
Always Amazing. Thank you Arianne So Quick with the reply
Matt’s Dugout Sports Cards · mattsdugout.com · top 100k store
Great app with reasonable pricing, a lot of customization and great customer support
Tailstore · tailstore.se · outside the top 100k
Would definitely recommend Rivo above all others, their support is exemplary and nothing short of first class.
GOOD LIFE COFFEE · www.goodlifecoffee.com · outside the top 100k
Quick a easy support from Pete. Great app with a lot of potential.
VALERO · valeroapparel.com · outside the top 100k
We haven't started using the app fully yet, our website will be launched soon, but the integration was very easy. Perfect UI, design and operation. Excellent customer service too. Almost immediate response time, friendliness and availability guaranteed. Highly recommended.
Sua Maestà Sicilia · shop.suamaestasicilia.com · outside the top 100k
Great support, Abbie went above and behind to assist. App is easy to use and look forward to seeing its full potential!
Hectic Clothing Australia · unranked store
Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!
Redneck Modifications LLC · www.redneckmods.com · outside the top 100k
Abbie was very helpful, and the support quick
Alpha K-Nine™ · unranked store
So far, so good. Pete was very helpful and respectful.
Smalltown ConnEtchin · unranked store
Nice customer service to get the app started
Teddy's hondenshop · shop.teddyshondenshop.nl · outside the top 100k
great app to build up a community with they're loyalty program and the customer support amazing as well. Abbie was very friendly and went out of her way to give me the support i needed and more thank youy
Velvet Vogue · www.velvet-vogue.com · outside the top 100k
Pete was super helpful, answered super quickly. Thank you a lot!!!
Boutique Step in Style · stepinstyle.ca · outside the top 100k
Excellent service from Arianne, very helpful and sorted everything i needed. Thank you.
Honey & Co · unranked store
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
AC RENDON · unranked store
Super helpful and quick support! Thank you Pete for your assistance
Little Gents Closet · unranked store
Rivo is very concise and efficient, and their customer service is very responsive, especially Dan. Rivo is top-notch in terms of both price and product quality.
crochetpark · crochetpark.com · outside the top 100k
Five star support (thanks Pete), but the app is exprensive.
Povcars · povcars.com · outside the top 100k
Amazing support with superior, accurate troubleshooting!
Great Greeds · unranked store
Thank you, Dan, for your help!
My Store · unranked store
Apart from the fact that its an awesome app, I must commend the swift assistance I got from their customer service. I spoke to Paul and was really amazed by his non- robotic and here to help you nature! Great work Paul and Team. Appreciate your support immensely.
The Adora Pup Shop · unranked store
Great!
Sapphire Wellness · wellnessbysapphire.com · outside the top 100k
Bryan was very helpful and informative!
Sojourn · sojournobx.com · outside the top 100k
Paul was very helpful! Amazing app!
EVACA | Premium Accessories for Tesla Model 3 & Model Y | Canada · unranked store
Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne!
Collecto · www.collectoworld.com · outside the top 100k
The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend
Surfers Jewelry · www.surfersjewelry.com · outside the top 100k
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Kairos Creative Studio · www.kairoscreativestudio.com.au · outside the top 100k
CSR so slow to respond ,waiting time take so long
Moda & More · unranked store
Very helpful support.
KRW Models · krwmodels.uk · outside the top 100k
I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!
ORGANIC LIVING · www.organicliving.ae · outside the top 100k
I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
Naturehike Africa · unranked store
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
ColdCuts // HotWax · coldcutshotwax.uk · outside the top 100k
very good support from Bryan and Abbie
Radiance Plan · radianceplan.co · outside the top 100k
Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.
Beyond Geno · unranked store
Great experience
NYUSEKAI · unranked store
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Atlan · atlan.no · outside the top 100k
Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.
ERGİSA · unranked store
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
JDPDC · unranked store
Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me.
stepwell · unranked store
Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed.
CUTE CUB CLUB · unranked store
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
DAMANCI® Better hair, better you! · www.damanci.com · outside the top 100k
Arriane was really helpful, helped us set up everything up with ease !
filhaal.co.uk · filhaal.co.uk · top 100k store
Quick, performant,very kind,a 5 stars CS for sure!
PYROCA · pyroca.com · outside the top 100k
I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
Precious Hollows · precioushollows.com · outside the top 100k
Amazing customer service :) very happy
2LoveMy · 2lovemy.com · outside the top 100k
One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!
Spectrawide Bookstore · spectrawidebook.store · outside the top 100k
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Ratusan Singapore · unranked store
Awesome app
Blue Buddha Publication · unranked store
Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you!
Linah Farms · linahfarms.com · outside the top 100k
Very happy I chose this app. Arianne was great from the moment we started chatting. Very kind and helpful. She helped me realize that I was missing something on my Shopify store and offered a quick remedy. Very grateful for her expertise and assistance. Thank you Arianne!
Cove Collective™️ · unranked store
Very good and useful App with a great customer service. Special thanks to Jel for her help.
FitWhales · unranked store
The support was amazing! The responses were super fast, even though I was taking some time to respond. Pete helped me out, gave me some nice tips, and was very patient with me. I'm new to the app, but so far setup has been pretty seamless.
Personals by Patrice · unranked store
excellent support
PrimePick · burteegolf.com · outside the top 100k
So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.
Delish Box Co · unranked store
Real glad with Dan's help, in a couple of minutes all my questions were solved. Thanks!
TopRockSports OÜ · unranked store
great customer service experience with Bryan
CHOCOLATE DELIGHT · unranked store
I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!
Fun Times Inspirations · unranked store
Great app with great support. I messaged for some help and Abbie was straight back to me
The Bali Concept · www.thebaliconcept.co.uk · outside the top 100k