Willdesk: Live Chat&AI Chatbot

Every review carries the store that wrote it and how big that store is, and 15 of them are complaints you can read in full.

• 5★2026-08-06

  kim的服务非常好

  Moonlash · outside the top 100k

  Link to this reviewVerify at sourcewww.moonlash.com

• 5★2026-07-11

  Excellent; the team is very professional.

  Momfree · outside the top 100k

  Link to this reviewVerify at sourcemomfree.com

• 1★2026-06-02

  I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.

  Crystals Wholesale USA · top 100k store

  Link to this reviewVerify at sourcecrystalswholesaleusa.com

• 5★2026-05-27

  Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place. One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team. What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention. The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs. Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!

  Pixel Burn Custom Laser Creations · outside the top 100k

  Link to this reviewVerify at sourcewww.pixelburn.com.au

• 5★2026-04-17

  very good , still getting to know it but it is helping a lot

  Wildhunter.ie · top 100k store

  Link to this reviewVerify at sourcewildhunter.ie

• 5★2026-03-10

  客服服务快速有效

  Wildflower Cases · top 100k store

  Link to this reviewVerify at sourcewww.wildflowercases.com

• 5★2026-03-08

  love it

  IblazeVape · outside the top 100k

  Link to this reviewVerify at sourceiblazevape.co.uk

• 5★2026-01-30

  Excellent support.

  TrinkTiger · outside the top 100k

  Link to this reviewVerify at sourcewww.trinktiger.de

• 5★2026-01-14

  Incredible platform and quick customer service. Super affordable and has everything that we need

  Kotomi · top 100k store

  Link to this reviewVerify at sourcekotomi.com.au

• 5★2025-12-24

  This is a great app. I use it to manage all my stores customer support. Easier for the team to manage different communication methods in one centralized place.

  Home n Hearts · outside the top 100k

  Link to this reviewVerify at sourcehomenhearts.com

Read all 399 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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