Propel Replay, Survey, Heatmap
Stop losing sales: AI, replays, heatmaps, surveys & checkout recording optimize conversions fast
#10 of 2,132 in Store management · Analytics
- Rating
- 4.9 from 608 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2021
- Pricing
- Free plan available
- Seen on
- 8,045+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 9 of them are complaints you can read in full.
- 5★2026-08-19
Great app so far, on the free plan and already its helped me understand now customers are navigating my website with video replays of their sessions, great app!
Deer & Cactus · outside the top 100k
- 5★2026-08-19
A very useful and easy to use application. I recommend it for those who want to check where conversions are being lost
MYGRACE · outside the top 100k
- 5★2026-08-19
We've had a great experience with Propel Replay. It has been incredibly helpful for understanding how customers actually shop, where they focus on our product pages, and what areas need improvement. We especially love the clear replay icons, the ability to quickly identify high-value add-to-carts, and the email notifications for large abandoned carts. It's become a valuable part of how we optimize our store. Highly recommended!
Anubis Athletica · outside the top 100k
- 5★2026-08-17
Bon SAV ! avec des surprises appréciées. A voir en essai. De bonnes fonctionnalités !
Au Fil des Pins · outside the top 100k
- 5★2026-08-10
Works so well, and its very nice and fast support - i can recommend.
Bøx Studios · outside the top 100k
- 5★2026-08-07
Quick & timely support help via chat. Appreciated.
Philly Fair Trade Roasters · top 100k store
- 5★2026-08-05
My first UX tracking app used on shopify and I like it. I worked with hotjar, crazy orange and other on my wordpress sites and this one is very similar and provide all the option needed. I liked the free limited access which is not offered at this level on many other shopify apps
Closets Warehouse - Deerfield Beach · outside the top 100k
- 5★2026-08-04
Sehr gute App und hilfreich um zu sehen, wie die Kunden die Webseite nutzen um so konkrete verbesserungen zu machen.
AFROSTYLE · outside the top 100k
- 5★2026-08-04
Propel is a great app that provides a wealth of information - customer behavior, geographic location, and order information are just a taste. Try the Free plan and you will convert to the paid plan.
ShadeSecure · outside the top 100k
- 5★2026-08-03
Great app. What more could you ask for really - easy to set up, easy to see playbacks, free test set up period, and the support is super helpful and friendly. Keep up the good work!!
Kasco · top 100k store
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Picking up
Propel Replay, Survey, Heatmap usually gets about 10 reviews a month. It got 19 in the last 30 days. That is +90% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
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