Propel Replay, Survey, Heatmap · Store management
Every review we hold for Propel Replay, Survey, Heatmap, quoted in full, with the store that wrote it.
Bigger stores rate Propel Replay, Survey, Heatmap at least as well as the crowd does. The store behind each review is the part the App Store never shows.
400 reviews pulled · 73 carry a rating and no text · 279 long enough to quote · 2025-05-17 to 2026-08-22
Every review we hold, newest first
Great app so far, on the free plan and already its helped me understand now customers are navigating my website with video replays of their sessions, great app!
Deer & Cactus · www.deerandcactus.com · outside the top 100k
A very useful and easy to use application. I recommend it for those who want to check where conversions are being lost
MYGRACE · mygrace.ro · outside the top 100k
We've had a great experience with Propel Replay. It has been incredibly helpful for understanding how customers actually shop, where they focus on our product pages, and what areas need improvement. We especially love the clear replay icons, the ability to quickly identify high-value add-to-carts, and the email notifications for large abandoned carts. It's become a valuable part of how we optimize our store. Highly recommended!
Anubis Athletica · anubisapparel.store · outside the top 100k
Bon SAV ! avec des surprises appréciées. A voir en essai. De bonnes fonctionnalités !
Au Fil des Pins · aufildespins.com · outside the top 100k
Works so well, and its very nice and fast support - i can recommend.
Bøx Studios · www.xn--bxstudios-l8a.dk · outside the top 100k
Quick & timely support help via chat. Appreciated.
Philly Fair Trade Roasters · phillyfairtrade.com · top 100k store
My first UX tracking app used on shopify and I like it. I worked with hotjar, crazy orange and other on my wordpress sites and this one is very similar and provide all the option needed. I liked the free limited access which is not offered at this level on many other shopify apps
Closets Warehouse - Deerfield Beach · closetswarehouse.com · outside the top 100k
Sehr gute App und hilfreich um zu sehen, wie die Kunden die Webseite nutzen um so konkrete verbesserungen zu machen.
AFROSTYLE · afrostyle.ch · outside the top 100k
Propel is a great app that provides a wealth of information - customer behavior, geographic location, and order information are just a taste. Try the Free plan and you will convert to the paid plan.
ShadeSecure · shadesecure.com · outside the top 100k
Great app. What more could you ask for really - easy to set up, easy to see playbacks, free test set up period, and the support is super helpful and friendly. Keep up the good work!!
Kasco · kasco.com · top 100k store
It’s fascinating to see how visitors actually use my website. A few times, I’ve watched customers struggle with a page and then been able to fix the problem. For example, I noticed people repeatedly tapping a container because they thought it was a button, so I made the whole area clickable and now visitors are successfully using it. I’m still new to the tool, but I can already see how powerful it is. It has also revealed a lot of bot traffic visiting pages and seemingly collecting my personal information, which the tool flags as suspicious or potentially fraudulent activity. I would never have known this was happening otherwise.
Occult Print Shop · www.occultprintshop.com · outside the top 100k
Very usefull app.
Lulu Steiner · www.lulusteiner.fr · outside the top 100k
Love it! It gave me clarity into customers behaviour, exactly what I was looking for while starting ads. The support team is fast and responsive. Overall highly recommend this app!
Just Unbound · shop.just-unbound.com · outside the top 100k
It is definitely a fantastic app. It enables you to discover issues your customers are experiencing—problems you never even imagined existed. I use it to identify issues whenever I make changes to my website.
Endos Tech · endostech.com.tr · outside the top 100k
Replays are great, good tool! Finding the insights good for UX improvment etc
Snaps · snapsgames.co.uk · outside the top 100k
Not using it for too long but it seems to be better than MS Clarity
AgriTees · agritees.com · outside the top 100k
Excellent App, solves all my needs for my website.
RichGirlHaven · unranked store
the app is very helpfull and the interface is clear. also the customer service is very quick in responding
Linda's Dresses · lindasdresses.com · outside the top 100k
Very good app!
TrendRogue · shoptrendrogue.com · outside the top 100k
Very usefull
Bernese Treasures · www.bernesetreasures.com · outside the top 100k
Great app thanks!
ToneaGlow · toneaglow.com · outside the top 100k
Really really usefull and super support :) thanks
DEARDAY-MEMORIES · dearday-memories.com · outside the top 100k
i just started and its looking good so far i will keep using your app
Rovelie · rovelie.com · outside the top 100k
I love the app! It's given me a lot more insight into what customers do/see/experience on my site. I wish I had known about it sooner. And the customer service is amazing as well.
Sunflower Rx · thesunflowerrx.com · outside the top 100k
best app to track motion to the site i never been this happy about it great support to
Gulag Creations · gulag-creations.com · outside the top 100k
So far so good! we used another well known app for many years but it stopped working on our website so we thought it was time to see what other options are out there. Propel seems so far to do exactly what it says on the box and for a reasonable price!
Rutledge Brands · rutledgebrands.com · outside the top 100k
Really usefull app! Perfect and fast support. Recommended for shops that want to know exactly how their customers interact with their website. 10/10
Chillin.bg · chillin.bg · outside the top 100k
Great app. Nice features to sort by customers who added to cart and other actions on the website..
Meta Bamboo · metabamboo.com · outside the top 100k
Good replay app at a good price.
Herb Affair · www.herbaffair.com · outside the top 100k
The level of info and detail of the user experience is fantastic!!!
MapKraft · www.mapkraft.com · outside the top 100k
The app works flawlessly, and the setup was very easy. Huge thanks to Hernane from customer support for being so friendly, helping me understand how it works, and upgrading my account with extra features. 5 stars!
DIVEROM · diverom.com · outside the top 100k
very insightful to see customer behavior and how they behave on your site, where they click away, how long they stay to improve retention. PS; also AMAZING custoemr support
VivaCells · vivacells.co · outside the top 100k
easy to install and very valuable to improve your shop
GeurFris.nl · geurfris.nl · outside the top 100k
It's handy being able to actually see what people are/aren't doing so we can implements the right changes in the right places. Otherwise you're just guessing why people aren't purchasing.
CardFlow360™ · cardflow360.com · outside the top 100k
I love this app and use it every day. Each morning I review yesterday's session recordings to check user behavior and identify optimization opportunities for my website. The replays are clear, easy to navigate, and genuinely help me make better decisions.
PaceYourself · paceyourself.co · outside the top 100k
Very insightful and easy to use app. Ive been able to study our visitors and discover pain points and make quick easy fixes that have drastically improves conversions & user experience. Would definitely recommend.
Pearl Fragrances · pearlfragrance.com · outside the top 100k
Great Product and quick customer support
Light Plus Nine · lightplusnine.com · top 100k store
This is a great tool for stores that are just getting started.
NEXSU · unranked store
Exceptional service, with quick responses. Works well to view drop-off points in the store as well as making sure that you can get your store to its full potential.
B|G Vitae · bgvitae.co.za · outside the top 100k
This is truly such a valuable app. Couldn't recommend more! Love it
olivemae · www.olivemae.com.au · outside the top 100k
Super einfach und benutzerfreundlich.
Minilo · minilo.ch · outside the top 100k
Very smart app. The weekly recap email is also an interesting feature. Loving it so far.
La Belle Boutique · www.bylabelle.com · outside the top 100k
very cool app and good support. Answer very fast and help me with all i need It.s good app and u can try :)
Ultra Shop · ultrashop.ro · outside the top 100k
I installed the app about one month ago and so far it does what it says for the most part. I'm mainly interested in seeing the behaviors of my website visitors and the replays help with this. I'm still learning how heatmaps work so I can't give a full review on it, yet. Overall, I like the app and would recommend especially for new users. Customer service has been amazing so far and quick with responses.
JJ Limitless · www.jjlimitless.com · outside the top 100k
Tive um problema de pagar o app e ele não funcionar direito, então desinstalei o app e quando fui instalar novamente estavam me cobrando novamente. Entrei em contato com o suporte, leram meu comentário, não responderam e sairam do chat. Não recomendo!
BONSORI · unranked store
Works very good so far and good service!
Bare Living · bareliving.nl · outside the top 100k
Good app
Revuro · revuro.co · outside the top 100k
Wonderful app, fast support and fixing all issues/adding new features by the support that are actually necessary
Lifted Clothing · lifted.clothing · outside the top 100k
perfect app. can get a lot of information
Diego & Silvia Madrid · unranked store
fantastic app
Max-RPM · www.maxrpm.co · outside the top 100k
Price/quality is ok. Its low price, low quality compared to other options like LuckyOrange. I had a basic plan 9.90 per month and decided to switch to a free plan. Standard billing practice is to retain access to premium features till the end of billed period. But, in this case, even though i had paid for a full month and switched before the end - my premium features were cancelled immediately. I asked the support chat and they confirmed this is how it is. No warnings whatsoever that switching will cancel even already paid features. Its definitely not industry standard - and support mentioned "we will try to find out what went wrong". Maybe start by looking into standard practices and your policies. - Reply to Chris (Propel). - thats not how that went. Read below: As i explained the support employee using a hypothetical situation - what if i had just paid for a month and then cancelled? - he indeed mentioned that due to the very short window they would refund. But in my situation where i had just a few days left of my paid cycle - it would not be the case as it is already cancelled. So no, you did not offer me that, you also failed to offer me access to the features for the days i had left.
Distinct Amsterdam · distinct-amsterdam.com · outside the top 100k
Questions are answered in just minutes. I had chatted with Tom and he was super helpful!!
The Scoobie Shack · www.thescoobieshack.com · outside the top 100k
Fantastic app , helps me see what customers are doing on-site and see the weaknesses
Yas Mart · yasmart.net · outside the top 100k
Great app to track how customer are moving inside your website and detect patterns to improve CRO. Free plan is more than great for when you are starting a new business. It has many different tools like sessions recording, heatmaps and IP exclusion. Great customer service as well.
The Lumen Method · unranked store
great way to see what your customers are actually doing on the site. make good changes instead of making random changes and hope it increases sales
Flat Peak · flatpeakshop.com · outside the top 100k
It tracks forms, other apps do not do that
NURDIN · nurdin.ro · outside the top 100k
So got this app on the free trial. I have since moved to a pay plan Firstly I have not even used all the features yet so I can only initially comment on the bit that I got it for initially Ok so why do I like this? So the video replays are a game changer. I watched about 20 and spotted our image size for products was resulting in people having to scroll down to the thumbnails under and then back up to view image. I would imagine this was really annoying and probably resulted in some leaving. So we edited it so this was not required Also spotted some collections would have all the products so people were scrolling. On the mobile app the filters were less obvious so we inserted a featured collection block at the top so at least there was a quick easy narrow down for those browsing There are more but you can really spot the things that customers value and linger on and so make them more prominent or available earlier in the page.
Jōbū Home · jobuhome.com · top 100k store
good
Udupp · theudupp.com · outside the top 100k
Great app!! easy installation process and very good analytics to take from heatmaps and recordings
Veliccio · veliccio.com · outside the top 100k
App molto interessante, sono all'inizio con il mio negozio e l'ho installata per capire dove si fermano i possibili clienti e capire come iniziare a vendere
Clo's Fashion and Beauty · www.closfashionandbeauty.com · outside the top 100k
Super useful app and really helpful support from Tom!
NASHE · nashe-shop.com · outside the top 100k
Have been using the app for a week now. It is great - gives me good insight into what is happening with the visitors on my store and where they bounce off. Awesome app to improve conversions.
Dog Mom Shirts | Love Dogs Gifts · lovedogsgifts.com · outside the top 100k
Good experience with the app so far. Keep up the good work. It would be great if the session recording post clicking of checkout button is also included.
DYUJA · dyuja.com · outside the top 100k
La he instalado y con el plan free me esta cubriendo mis actuales necesidades. Una aplicación interesante y útil
Tipitos Moda Infantil · www.tipitosmoda.es · outside the top 100k
Very cool to watch the customer journey and see what’s working.
Daily Health & Beauty · dailyhealthandbeauty.com · outside the top 100k
Amazing app honestly Highly recommended
European Household · europeanhousehold.com · outside the top 100k
I just received my first sale and it was great to be able to playback the customer's site behavior. The free plan is working just fine so far! :)
Greyhouse Glass · greyhouseglass.com · outside the top 100k
Very helpful, even while I was trying out the app for the first time.
Keukenklik · unranked store
So far, this app has been great. I just started using the AI app on Shopify and found out I had major issues with my store attracting customers from mobile phone traffic. I also learned at some point that mobile phone traffic just stops. I also like the app because once I switch to a pay plan, I can block IP addresses that appear to be just bots and are cluttering up the replays. I will do the switch as soon as another app fixes other problems identified by sidekick.
MJs Bohemian Jewels · www.mjsbohemianimports.store · outside the top 100k
Awesome
ToneLink · tonelink.co · outside the top 100k
It’s nice to get an initial impression of how our shop is being received and what customers are looking at and what they aren’t.
MoreThanWell GmbH · www.morethanwell.de · outside the top 100k
I use it for session replays and it works very well
Unrushed Club · www.unrushedclub.com · outside the top 100k
Incredible service, with great features, and everything you need to learn more about your store and customers. Very helpful customer service agents and easy to work with
Date in a Crate · www.dateinacrate.com.au · outside the top 100k
love it!
Clairmont Marseille · clairmontmarseille.fr · outside the top 100k
Great for watching customer behavior, what they are interested in and issues they encounter.
Seek Truth Graphics · seektruthgraphics.com · outside the top 100k
J'adore cette application sa me facilite beaucoup de chose. J'ai beaucoup chercher des applications et celle-la c'est la meilleur. Je recommande à toute personne qui cherche à voir leurs visiteur live et/ou replay.
Twinkles & Winkles · twinkleswinkles.com · outside the top 100k
great app. Tom is great with his help!
Vibing Stones · vibingstones.com · outside the top 100k
Echt een top app!
Lab Diamant Shop · unranked store
Great and useful app with very quick and professional assistance when answering questions. It provides clear, reliable help and makes it easy to get the information you need without delay.
Stofftime · stofftime.de · outside the top 100k
Really happy with the app! Great insights, excellent and super helpful customer care, special thanks to Tom.
Nefro Glow · nefroglow.com · top 100k store
It is a great app, very useful. Great customer service as well
Modulo Shop · moduloshop.ca · outside the top 100k
Used the app to see how customers were navigating the store. It helped us to fix a few issues that impacted the user experience, such as removing banners/pop-ups that blocked the view on mobile and also image issues.
Art Haus and Co · www.arthausandco.com · outside the top 100k
Really inciteful! as a business looking to scale these are exactly the types of things we want to be analysing, the app is really easy to use and when linked to shopify its seamless.
Spoiltland · spoiltland.co.uk · outside the top 100k
Pretty good so far - we will see for sure in a week or two. Thank you for the extras, much appreciated, an extra heatmap will be useful since I don't have a main prod page - only collections. Excellent support so far, immediate help with the best way to block ip's and advice on interpreting recording results. My goal is to decrease bounce - lets see of Propel data can help us find our way out of this one. High hopes currently.
Anarky Creations · anarkycreations.com · outside the top 100k
tres bonne application mais je n'ai pas encore explorer toutes ses fonctionnalités
Kleally · kleally.com · outside the top 100k
Love the app, very helpful for wanting to find out where customers come from and how they react with the website
Herbaris · herbaris.ro · outside the top 100k
"Application facile à utiliser et très bien supportée par l'équipe. Tom a été réactif et généreux. Je débute avec ma boutique, donc je n'ai pas encore assez de recul sur les résultats, mais l'outil semble très prometteur pour analyser le comportement des visiteurs."
Les créations de Faby · unranked store
Can't say enough good things. It's beyond helpful and a life saver. Please get it!
The Guide Collection · theguidecollection.com · outside the top 100k
Excellent app! Easy to set up and the session recordings are incredibly detailed. Helped me understand exactly how customers navigate my store. The heatmaps are a great bonus. Highly recommend!
Penguin · penguintools.de · outside the top 100k
awesome app. far exeeded expectations
Vesper · vesperrealestategroup.com · outside the top 100k
Love the level of details you get and supportive data
Hijabae · hijabae.ca · outside the top 100k
Great app and quick responses when having trouble!
Playseat® · www.playseat.com · top 10k store
Perfect experience!
DualityShop · unranked store
This app is great! It’s so helpful in seeing where my site needs work. I just started a new ad campaign and am excited to see the results
Handpicked Hub · handpickedhub.com · outside the top 100k
Its a great app, it has helped me understand where my funnel is "leaking" and what I need to fix on my site to actually get traffic towards my product page
Osteora · unranked store
Highly recommend this app. Developers are super responsive and the data from it is so helpful. Recently updated our site but needed data on conversions. This really helped improve things.
I AM DENIM · www.iamdenim.co.uk · outside the top 100k
Wow this is a superb App. Every web owner should use it!! Don't fly blind, this is advanced vision as to what works or doesn't work on your site!
Zymol Worldwide · zymolworldwide.com · outside the top 100k
Great tool for heatmap especially if your starting out. Also Ryan from support team was also really helpful.
Highly Pookie · highlypookie.com · outside the top 100k
i love the app. It is nearly real time. Support is quick.
Urban Theory · urbantheory.in · outside the top 100k
I've really enjoyed using this app. Not only has it helped me highlight a couple of errors that were on my site (by watching the replays), the support have been super helpful when I've asked questions. Easy to install and easy to use - and very informative. Highly recommend.
On A String · onastring.com.au · outside the top 100k
I use this app on 2 stores and I think it is great. Very few apps are built in a way where I don't think "I can vibe code this myself." This app is an exception. The price and quality of this app mean I don't have to deal with it myself. Love that.
Lock & Grain · unranked store
great customer service
Valy Nutrition · valynutrition.de · outside the top 100k
good app just need a little increase in free plan things
Chaseups · unranked store
My favorite app for as long as I remember
WorksOfMadness · worksofmadness.com · top 100k store
love the app! support is great.
Reza Origin · rezaorigin.com · outside the top 100k
Love it!
ECHT Sourdough · echtsourdough.co.nz · outside the top 100k
I like it, it's helped me fix quite a bit on my site I didn't realize was causing issues for customers
Hair Dance · myhairdance.com · top 100k store
the app is amazing It allows me to see what my customer is doing on the app It helps me understand my customer better
VOLTGO · voltgopower.com · outside the top 100k
amazing service
xans.usa · xans.us · outside the top 100k
Propel Replays is hands down the best free app if you want to record and understand your visitors’ behavior on Shopify. It’s incredibly easy to use, and the insights you get are extremely valuable for improving your store and increasing conversions. What really stands out is the support team — they respond very quickly and are genuinely friendly and helpful. You can tell they truly care about their users. Highly recommended for anyone serious about optimizing their store without spending a fortune.
MRJ Digital · unranked store
Wonderful app! Very useful and developer is responsive!
Mathom House Studios · mathomhousestudios.com · outside the top 100k
Great data, it helps a lot.
monedaslegendarias · monedaslegendarias.es · outside the top 100k
More features and metrics available than other replay apps I have used so far. Loving it!
Cask & Cotton · www.caskandcotton.com · outside the top 100k
I'm finding it very useful, when I scale the business I will upgrade my plan for sure.
RelivPOD · unranked store
Highly recommend this app! The features are very comprehensive, especially the session recording and IP exclusion—they are essential for accurate data analysis. The customer support is incredibly responsive and solved my issues within minutes. Best of all, there’s a generous free monthly quota which is perfect for small businesses. Five stars!
stoucoy.com · www.stoucoy.com · outside the top 100k
Wonderful, app! Great support and customer service. We transitioned from a different heatmap application and so far we're very impressed with the features with Propel.
Good Organics · unranked store
This app has everything you need to record session replays. The cherry on top is that most features are free.
Trashtocity · trashtocity.com · outside the top 100k
so good app
Rovani.cz · unranked store
The app is very easy to use and Support has been very helpful. The replays are really nice, because you get to see what the customers are actually doing, verses just looking at lines on a page.
Iron Ridge Offroad · www.ironridgeoffroad.com · outside the top 100k
I've been using it for a few days now, still figuring it out, but I find it very useful, practical, and easy to use. It has features like recording visits (which works smoothly and well), heat maps, and even surveys! (quite configurable to fit the store's design). The customer service was excellent; Tom helped me very kindly, and I'm very happy with it!
CUIDA-T · cuida-t.shop · outside the top 100k
A truly wonderful application
Deconour · deconour.ma · outside the top 100k
works like a train perfect in every corner
Damora-Care.nl · unranked store
Very happy with this app so far, it’s such great insights to my store!
Attraxionmagnets · attraxionmagnets.com.au · outside the top 100k
Love the visibility to see when my site is being viewed, what they are looking at and what time of the day is the most important for my audience. Great data to help the conversation. The support and customer service team is outstanding!
Get DAH Designs · getdahdesigns.com · outside the top 100k
Works great for our store! 5/5
tvsebike · unranked store
krijg goed inzicht in klantgedrag door de session replays. werkt perfect en makkelijk.
MYRO · myrobd.com · top 100k store
Thank you soo much for this app. I like it very much and it is very useful for insights better than Microsoft clarity
Gullye · gullye.com · outside the top 100k
Really happy with this app! It gives great insights into customer behavior and helps identify where visitors drop off. Easy to set up and works perfectly with our Shopify store. Highly recommended!
Lazora · shoplazora.com · outside the top 100k
Very good! Really helpfull to optimize
Sestry Kiefernove · unranked store
So far all is good. Still working on my site, and getting traffic to it, in order to fully evaluate the app! I'm liking it this far!!
Lanco Enterprises, LLC · lancollc.net · outside the top 100k
nice
Pria · trypria.com · outside the top 100k
Great app, very useful and easy to use. The support team is responsive and helpful. Highly recommend it!
MaisonTextile · maisontextile.eu · outside the top 100k
Me ayuda a medir mejor mis campañas de ads
M!MADO · www.mimadopets.com · outside the top 100k
Top 3 of my most used apps. You can really track everything your visitors do on your website. Every session now even has a well summarized session text-recording option additional to the video, which is incredibly helpful. It’s perfect for building statistics and analyzing behavior. Especially in the beginning, this app is extremely valuable for understanding how users interact with your site.
MoneyOnTheWall · moneyonthewall.com · outside the top 100k
App is very good and accurate with recordings as well as heat maps, Highly recommend. Price friendly for starter stores but gets used up quickly.
BrisCollection · briscollection.com · outside the top 100k
Great app for replays and heatmap. Also, great support.
Kovapak · kovapak.com · outside the top 100k
Incredible value. This is a MUST HAVE APP for any Shopify store. Shows issues that data simply does not reveal. They are beginning to introduce AI too, which is great. Excited to see where that goes. I'd like to see a weekly or daily email with AI analysis on all the recordings with links to specific recordings and timestamps that it recommends the user watch - as watching each one manually is simply not possible.
Goodness Tea · goodnesstea.com.au · outside the top 100k
Absolutely! I’d be happy to share my experience on the App Store. The app has been really helpful and easy to use. Thanks again for all the support!
Nauxora · unranked store
In the past we used Hotjar (I think it's called something else now), but this is much better because it's in Shopify. Having qualitative data like session replays is essential, and Propel is designed in a way that's tailored to how shop owners use this kind of data.
Strudel3D · strudel3d.com · outside the top 100k
Very good app!!
Velqlo · unranked store
Great App. Great customer support.
Custom Jewel Company · customjewelcompany.com · outside the top 100k
Very helpful for figuring out where the customers are hitting snags.
Becky Sweeney · beckysweeney.com · outside the top 100k
The app is so easy to use! The data it provides is extremely useful and the customer service is great!
Arte Comercializadora · arte-energy.com · outside the top 100k
Useful app to understand customer journeys and popular pages.
Wildsmith Jewellery · wildsmithjewellery.co.uk · outside the top 100k
Very useful app.Easy to use.Heatmap is top notch
KiddoCuisine · kiddocuisine.com · outside the top 100k
Excellent app for tracking visitors, replays and quick support!
Solucare · unranked store
I tried this app but honestly wasn’t very impressed. It works sometimes, but overall it feels a bit unreliable and confusing to use. The dashboard isn’t very clear and it took me a while to figure out where everything was. I also expected the features to work more smoothly. For the price, I think there are better options available on the Shopify App Store.
Avontuurtje · avontuurtjebier.nl · outside the top 100k
This app is very good. The best app about Replays and Headmaps that I've used
Korvyn · korvyn.de · outside the top 100k
horrible app!!! I did not like the quality i deleted the app having app less than a week not using the app and they still are trying to charge me $77 which is the annual fee when i deleted the app the fist week!!!!
Vasek Cosmetics · unranked store
The support was truly perfect. When I couldn’t figure things out, he requested access and set everything up himself. It was incredibly fast and worked perfectly. Really appreciate the great help! - Florian from Germany
PureTens · puretens.com · outside the top 100k
awesome app
Spiritual Kalakaar · unranked store
Incredibly easy to use and set up, and a really powerful tool to have, even in free mode.
Bloomster · bloomsterflowers.com · outside the top 100k
very grate app
Deals By Winley · www.dealsbywinley.store · outside the top 100k
Great app
Caro Ruiz Studio · crstudio.com.au · outside the top 100k
Incroyable 10/10 je recommande cette application. Un grand merci à Tom de m'avoir aider. Elle est incroyable
LA BOOSTERIE · unranked store
It is the best way to troubleshoot especially when I launch a new product.
KayarizeGifts · kayarizegifts.com · outside the top 100k
Does exactly what it says on the tin
SalisburyShoprun · unranked store
The customer support for Propel Replay, Survey & Heatmap has been excellent. The team is very responsive, professional, and always ready to help with any questions or setup issues. They respond quickly and provide clear guidance, which makes the whole experience smooth and stress-free. It’s great to work with a support team that truly cares about helping merchants get the most out of the app.
Botalife-bg.com | Терапевтични масла I Висок клас сертифицирани етерични и растителни масла · unranked store
LOVE THIS app. It has really been a game changer for me and how i review my analytics . seeing how your customers interact with your store is veryyy important. shows you what you are missing.
Ciao by CC Bridal & RTW · unranked store
Great app with very helpful support. Heatmaps and replays are very useful. Highly recommend!
Silkvana LLC · silkvana.co · outside the top 100k
<3
Deck Shield · unranked store
great responds! nice app! very easy to install
Flufiffy | Where Pets Find Joy · flufiffy.com · outside the top 100k
Loving this app. It is great to see replays of people shopping on your website. The customer service is top notch too. Thanks!
PortaBidets · www.portabidets.com · outside the top 100k
Wow, this is incredible, I am so happy I found this app!!!
Quantum Creative Designs · unranked store
Very great app for session recording, also Tom helped me a lot through the support, really recommend if you're trying to use a session recording app.
PetParadise Hub · petparadisehub.com · outside the top 100k
I've had a great experience so far. records everything nice and smoothly. Tom from customer service was also very helpful :)
NavaBird · navabird.com · outside the top 100k
Great app and customer service! I've used them in the past, and just re-downloaded. I appreciate the analytics/insights I've gotten, as far as how my customers are interacting with my website. Lots of great data that has helped me restructure my site for more conversions. Really appreciate their team, the quick responses, and the features propel offers. 10/10 recommend!
Pop Snax · popsnaxworld.com · top 100k store
amazing app
GLAMOUR MAGICK® · www.glamourmagick.it · outside the top 100k
I installed the app to help me understand my customer's behavior better, so I can make better descisions on updating my website for optimal user expierience. The setup was very easy and the support team is absolutely amazing - very fast, friendly and helpful. I highly recommend this app.
Keelin Design · www.keelindesign.be · outside the top 100k
Nice app , very useful to understand your customer's behaviour.
Chrysothemiss · chrysothemiss.gr · outside the top 100k
Great app, Tom helped me out & did a good job. Quick customer support.
Mentara · mentara.shop · outside the top 100k
man no one can beat them in anything the are fast reliable cheap
Atelier Theepot · atelier-theepot.nl · outside the top 100k
best.
Razzaiworld.com · unranked store
Sehr hilfreiche App zur Analyse des Nutzerverhaltens. Die Replays helfen uns, Kaufabbrüche besser zu verstehen und Optimierungspotenziale im Shop gezielt zu erkennen. Klare Empfehlung für jeden, der Conversion-Optimierung ernst nimmt.
AquaLifeScape · aqualifescape.de · outside the top 100k
everything worked fine
Levano · levano510.com · outside the top 100k
Nice amount of replays for free for newer stores. Gave me an extra 1k replays on top too!
Ad Art · www.ad-art.co.uk · outside the top 100k
Eine sehr praktische App mit gut durchdachten Funktionen und zuverlässigem Support. Besonders bei Bestellungen und Abläufen extrem hilfreich. Bin sehr zufrieden.
Amelis&Co. · unranked store
Propel Replays has been a great tool for my small business. The platform is very user friendly, easy to navigate, and simple to set up. Their customer service is top notch and responsive whenever I had questions. The free plan was exactly what I needed to get started without any pressure or hidden catches. I’d definitely recommend Propel Replays to other small business owners looking for a straightforward, reliable recording tool.
Carly's Big Ass Cookies · carlysbigasscookies.com · outside the top 100k
Best app I've found so far. Hernane been very helpful. Love the survey option as well - great addition and great implementation!
TechToast Academy · techtoast.academy · outside the top 100k
This App is fantastic to check customer behavior. The interface is very well and appealing designed very easy to understand. And the customer service is very kind and helpful there´s not one single flaw I could name great App!
OurStoryPress · unranked store
Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.
Mushy Tees · mushytees.com · outside the top 100k
Well-functioning app and excellent customer service support
Rooftopshop · www.rooftopshop.nl · outside the top 100k
J'aime bien cette application. Elle est intuitive et efficace... Elle m'a déjà permis de nombreux et précieux insights. Je recommande.
CBDThrone · unranked store
helps a lot!
Palestine Drinks® España - AQSA TRADE · palestinedrinks.es · outside the top 100k
This app is very helpful for understanding customer behavior and making better decisions based on real data. On top of that, their support team is excellent — fast, friendly, and really helpful. Definitely recommend it.
OFANDI · ofandi.com · outside the top 100k
I've been using this app for a few days upon recommendation and so far I'm very pleased with the features. It's very helpful to see what people look at and make informed decisions about what information to add and what format to use. For instance I'm noticing people on my store don't seem to use sliders and drop down menus, so some important information may get lost that could be overcoming objections. The support service is very quick, efficient and helpful. they gave a free boost and answered my questions very quickly and clearly. Highly recommend.
Scarlet Empyre · scarletempyre.com · outside the top 100k
Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.
Kjuut Design · unranked store
Propel Replays & Heatmaps has been an absolute game changer for understanding how customers actually interact with our store. The replays and heatmaps are clear, easy to use, and give genuine insight into where users get stuck or drop off. A huge shout out to Tom as well his support has been nothing short of exceptional. Fast replies, clear explanations, and genuinely helpful suggestions that actually improve conversion, not just generic advice. If you’re serious about improving UX and conversions, Propel Replays & Heatmaps is a must-have. Highly recommended. <3
Pixel Burn Custom Laser Creations · www.pixelburn.com.au · outside the top 100k
great customer service! works good for what I know now.
FashionablyGreen1.com · unranked store
My quota was exceeded with no visits. No free plan for small stores. Promptly deleted from my store apps.
Velcryn Gems · unranked store
Great support, app is easy to use and very informative
Guitar Dimension · guitardimension.com · outside the top 100k
I had a scroll stopped bug in my store, and i could resolve with this app, i found the bug by the app
Erzsébet Budapest · unranked store
very happy, it helps me analyse my customers' behavior, and customer service is reactive
dressupyourpurse · dressupyourpurse.com · top 100k store
excellent & supportive team
Cat sister shops · catsistershops.com · outside the top 100k
absolutely amazing
VasoCore · tryvasocore.com · outside the top 100k
Super App! Sehr hilfreiche Customer insides!
Nordic Soulmates · www.nordicsoulmates.store · outside the top 100k
app is awesome and support is too
Urban Theory Co · unranked store
Excelente app, que permite monitorear el UX/UI de mi sitio web y hacer mejoras para aumentar la conversión de clientes. La aplicación es fácil de instalar y configurar.
Regalos Mila · regalos-mila.com · outside the top 100k
It has been helping me a lot, more than I expected. I’m very satisfied.
Benri Choice · benrichoice.com · outside the top 100k
Easy to use! You can see live recording clear. Assistance is ready to help you!
SegmentOne · segmentone.it · outside the top 100k
Great support! The team responded quickly and helped me with everything I needed. Really appreciate the fast service. Highly recommend this app!
Kokoroa.Store · kokoroa.shop · outside the top 100k
works like you expect it to work
Pretty In Pink · prettynpink.shop · outside the top 100k
FAKE FREE PLAN
CloudWrap · unranked store
Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.
CMM Offroad · cmmoffroad.com · top 100k store
Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.
Hawkins & Co. Leather · hawkinscoleather.com · outside the top 100k
a app funciona muito bem e acrescenta muito valor!
HANNAH MARTIN · hannahmartin.com · outside the top 100k
not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging
Rama Baby · ramababy.com · outside the top 100k
usefull app and good customer support
Mijn winkel · unranked store
Awesome, i love the apps, i have a better understandnig of my customers now
The Cashmere Studio · thecashmerestudio.com · outside the top 100k
Using a free plan currently but everything works exceptionally good!
Rubbery · rubbery.store · outside the top 100k
Have only been using the app for a short time but so far its fairly insightful especially the recordings. Easy to install and the support team are responsive and helpful. Would reccomend.
Wattle&Clay · www.wattleandclay.com.au · outside the top 100k
Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!
KOZIN · kozin.store · outside the top 100k
they are super quick to respond and its been so helpful to understand our customer behavior.
Laurel and Vine · laurelandvinedecor.com · outside the top 100k
good app
Sapphire Time · sapphiretime.co.uk · outside the top 100k
Very helpful
A.R furniture beds · unranked store
One of the best apps I have on shopify. Shows me exactly where customers go and what they are looking at. Could not be happier with this app.
TIER 1 PAINTBALL · tier1paintball.com · outside the top 100k
There are no free plans, all are paid with free 1-week trial. Developer should truthfully advertise their offers.
WHITE TURTLE BEAUTY · whiteturtlebeauty.com · outside the top 100k
I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!
SPIRIT ALMOND · spiritalmond.com · top 100k store
great
mixxali.com · mixxali.com · outside the top 100k
Fantastic app and great support. Perfect for our needs
Eclipse Magnetics Ltd · eclipsemagnetics.shop · outside the top 100k
A very good way to see the customer experience of your store. Amazing that they offer the free version. Customer service is top notch!
UneLabor · unelabor.ee · outside the top 100k
The customer service team is very nice and the application is very useful.
Alpha Spirit Store · www.aspiritpetfood.store · outside the top 100k
very good and helpful to understand your clients.
Suurello · www.suurello.com · outside the top 100k
Useful app to give you interesting insight about your customer´s experience while they are navigating your website
PoodleCorner · poodlecorner.com · outside the top 100k
It is a great app. It has helped me a lot.
Stema · unranked store
Works very well!
Spillerne · spillerne.no · outside the top 100k
Great app. Been using it for a while now. I have tried other apps but Propel Replay is the most reliable and has a great support team.
Lift Down · liftdown.com · top 10k store
This has been a game changer for understanding how shoppers move through my store. The recordings are clear, the dashboard is easy to use, and I can quickly spot where customers drop off or run into issues. I’ve already fixed a few layout problems thanks to this app.
Botanical Wear · botanicalwear.com · outside the top 100k
This app is super insightful. The support team is super quick to respond and friendly if you have any questions! Highly recommend!
Arc Solutions, LLC · shop.arcsolinc.com · outside the top 100k
Sehr einfach zu bedienen und super Support!
KittyFilz | Katzenhöhlen · kittyfilz.de · outside the top 100k
This app is very useful and well-designed, and customer support is top-notch.
Revleath · unranked store
good
GLOW · glowtexas.com · outside the top 100k
Incredible app - you won't regret this one. The insights alone are worth more than they charge.
Family Funsports · www.familyfunsports.com · outside the top 100k
Absolutely amazing experience! The support team was super quick to respond and incredibly helpful every step of the way. The app itself works flawlessly - smooth, fast, and easy to use. It’s rare to find such great service and performance together.
Amorelo · unranked store
First tool I've found that has replays working in Shopify and they were very easy to start up. In fact, they had already captured past session data I could review. Support team had very fast response times—they helped immediately and with exactly what I needed.
Dianetics · unranked store
its an amazing app if you want to track your customers
Liam & Ivy · liamivy.com · outside the top 100k
very good app, really gives some decent insights and very easy to install. It works very well.
Mauzek · mauzek.com · outside the top 100k
Best tool i've used by far
Lysor Studio · unranked store
Very good experience so far. The support is reactive and the interface clear.
Le Marché de Bibi · lemarchedebibi.fr · outside the top 100k
I think this app is amazing! The support team is super responsive whenever there’s a problem. It’s an essential tool for accurately tracking visits and making improvements to your store.
AlphaMan · alphamanclub.us · outside the top 100k
Great for analytics on customer dropoffs and frustrations in e-commerce. Helped optimize pages a lot! The one thing I wish it had is a little bit better preferences on what to record so i can choose single pages to watch!
SkinAct · skinact.com · top 10k store
Really helpful and easy to use! Propel Replays has helped me understand exactly what my visitors do on my store. I can see where they scroll, click, or leave — and that made it much easier to fix issues and improve my pages. The app is simple, clean, and works great. Also, the support team is super quick and friendly. Highly recommend it to anyone who wants to increase conversions and get real insights about their customers!
Casa de Cumpărături · casadecumparaturi.ro · outside the top 100k
The overall setup has been super simple, only just installed today, but excited to see what kind of data comes from it
elina · unranked store
Good support! Very helpful
LUMEA Fashion · unranked store
Wir hatten zu Beginn Probleme mit der Sichtbarkeit und der Anzeige der Heatmaps aufgrund unserer Pop-Ups und unserem Cookie Banner. Netterweise haben sich die Entwickler dem Problem direkt angenommen und innerhalb eines Monats ein neues Heatmap System entwickelt, dass uns bereits jetzt sehr weiterhilft! Auch die anderen Features, wie Replays etc. sind sehr anschaulich & hilfreich. Absolute Empfehlung!
Teachly Shop · teachly.de · outside the top 100k
Propel Replays has been a great addition to my store. The app is simple to set up, easy to navigate, and very useful for tracking customer interactions. It gives me clear insights that help improve my store’s performance. What stands out most is the support team they respond quickly, are super helpful, and go the extra mile to make sure everything works smoothly. Ryan in particular was great to work with. Highly recommend this app if you want both powerful features and reliable support.
Nova Electronics · no3vaelectronics.myshopify.com · outside the top 100k
Great app!
Ballonnenshop.nl · www.ballonnenshop.nl · outside the top 100k
Great customer support!
ABBA Collectibles · unranked store
I really like this app! The session replays and heatmaps give me a clear view of how customers interact with my store, and I’ve already spotted areas to improve. The surveys are also a great way to get direct feedback. Setup was quick, the interface is simple, and support is responsive. Highly recommend for anyone looking to boost conversions.
Zekira · unranked store
I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.
MS StyleHaven · msstylehaven.no · outside the top 100k
The app runs smoothly without noticeable impact on site speed, and the interface makes it straightforward to filter and review recordings. Having actual playback of customer sessions has helped us make evidence-based design and layout changes, improving both engagement and conversion rates. A strong tool for data-driven optimization.
lumibee.online · unranked store
The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.
Paintarthub · paintarthub.com · outside the top 100k
Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.
SparkrLabs · www.sparkrlabs.com · outside the top 100k
Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.
Clever Housewife Digital · unranked store
Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion
Mighty Mejdool · mightymejdool.com · outside the top 100k
Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.
Farkındalık Yazarlığı Atölyesi · akademi.farkindalikyazarligi.com · outside the top 100k
Awesome App for Recording Visitors on your store, really Recommend, Hernane Supports was Incredible, you don't regret using this app, good service.
Modanista Fashion · unranked store
good app
Aguacero | Transforma tu Piel & Cabello · aguacero.mx · outside the top 100k
Really good app! struggled to get sales and wanted to knows why. and because of the replay feature i can excactly see what people do and why they do it, so i could chance certain things around. Easy 5 stars!
CozyCloud · cozycloudco.com.au · outside the top 100k
So far so good. Really easy to use and gives you great insight!
MODTIME · www.modtimecreations.com · outside the top 100k
Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!
Sharpen Up 365 · sharpenup365.com · outside the top 100k
Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen
TerrazzoWerk · terrazzowerk.de · outside the top 100k
This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this
Vintique · vintique.ca · outside the top 100k
The support is EXTREMELY quick, and the replays come back way quicker than say HotJar which i was trialling with is really good as you can iterate quicker if you need to - overall really liking this so far, can't wait to see updates they come up with. Honestly the support is soo good
ZenSock · unranked store
A very useful app, it helped out business understand our customers behaviour and needs better. Customer service is also exceptional as they are fast and helpful !
Luisito Candles · unranked store
funktioniert einwandfei, must-have für alle die CR optimieren wollen
aktivshohle · unranked store
Great !
Linara Nova · unranked store
I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great
Torque & Tidy Ltd · torqueandtidy.co.uk · outside the top 100k
Really good has helped us a lot in terms of understanding our audience
Michael Spiers · michaelspiers.co.uk · top 100k store
Great app
Olivia Micheal · unranked store
Great app.
Orvano · orvano-store.myshopify.com · outside the top 100k
Very helpful support!
Simply.Bike · simply.bike · outside the top 100k
We added a screen-recording tool to our Shopify store, and it completely transformed how we understand user experience. We were able to identify issues, improve navigation, and significantly increase conversions. It provides real, actionable insights that you simply can’t get from standard analytics. Highly recommended for anyone looking to take their store to the next level!
maverick.il · unranked store
I really like this app, it does everything that it says that it will do, it helped me a lot with the conversion rate on my store because I saw where my store was not converting, this app is definently worth a try!
DAUKO · dauko.lt · outside the top 100k
Very useful app. To track & monitor the customer behaviour & fix the issues accordingly. I would recommend it from beginners to pro account. It's useful for everyone. No bugs & errors. Good app support are also there.
Essentia Attire · essentiaattire.shop · outside the top 100k
I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!
TrinkTiger · www.trinktiger.de · outside the top 100k
very good service
Meleni Baby · unranked store
amazing app. thank you so much hernane also for the support
Seifenfreund · seifenfreund.de · outside the top 100k
This has been great so far. I’ve tried other apps like luckyorange where you get such a limited free time to try it out. This is excellent for a small business like mine. And they have quick support that are very likeable. I am very happy so far with what they are offering. Would recommend this app over similar ones since it has a great free trial, simple and efficient tools.
Canis Alpine · unranked store
Excellent app! So helpful to be able to gain insights to customer behaviour on our website. A must for any ecommerce store. Tom was super helpful! Thank you!
Music Escapades Shoppe · musicescapades.com · outside the top 100k
Really helpful app! Watching visitor sessions gave us great insights into how customers navigate the store. It helped us spot issues and improve our checkout flow. The interface is clean and easy to use. Recommended app.
PHAVIX · unranked store
This app is awesome! Works great. Being able to watch replays on my site is a game-changer.
Slater Studio · unranked store
Suporte do pessoal é excelente resolveram o meu problema em segundos.
Home Horizon · unranked store
The app is very useful to pinpoint what the visitor journey is. It revealed many weak areas to be addressed for best conversion.
InstaIDPhoto · unranked store
El mejor soporte, te contestan en el momento, son amables, siempre buscan ayudarte. La app tiene su versión gratuita que te permite ver sesiones en vivo, errores 404 y más.
Aircraft Shop Supply · 145.aero · top 100k store
Very good app, helped see some issues in my funnel, add content, and detect "fraudulent" visits
Lauredi · lauredi.com · outside the top 100k
Merci Tom. Il a été réactif et très gentil. J'utilise l'appli depuis peu et j'aime bien ses fonctionnalités.
Mum&Choupinou · mumetchoupinou.com · outside the top 100k
Love this app and the support is even better very quick easy to understand and helpful thumbs up from me Tom is the best
FaithNY · unranked store
The app is great to either start a web page or when you re design.
Sticky México · www.sticky.mx · outside the top 100k
Ich bin wirklich begeistert. Musste mich zwar erst ein wenig damit beschäftigen, aber der support ist schnell und kompetent und es ist echt spannend zu sehen, wie meine Kunden den shop sehen! Muss man haben!
ei-nzigartig · www.ei-nzigartig.com · outside the top 100k
This app is the best. whenever I've got an issue, if there is an offer on. The team is always helpful. it shows everything i want it to for each visitor. will be using this on all future stores.
Vac Pack · unranked store
Its the best session recording app on Shopify. It records UTM tags and referrer which even google analytics misses. It accurately shows all sessions of a visitor over multiple days, super useful for knowing from which campaign the first visit came from. 100% recommended.
Hops & Pops · www.hopsandpops.com · outside the top 100k
First impresions, really good so far :)
IMHaus · imhaus.cl · outside the top 100k
Wir nutzen diese App schon länger und für diverse Stores. Die Bedienung ist sehr intuitiv. Die Replays und die dazugehörigen Funktionen helfen uns bei der Analyse der Kundenverhalten. Wir konnten dadurch schon Optimierungen vornehmen, welche mehr Sales generierten. Und das beste ist der kostenlose Plan. Klare Empfehlung.
OriHErb · oriherb.ch · outside the top 100k
These are the first few hours I've been using it, and I'm enjoying seeing my clients' behavior to see what changes I can make. If it continues to be useful, I'll definitely purchase a paid plan.
Puraszapas · puraszapas.com · outside the top 100k
The Shopify app is excellent for analyzing customer behavior. Everything works smoothly, the support is very friendly, and the price-performance ratio is very good.
Seed & Stitch · unranked store
Great service, easy to use and install. Real time recording, with important user information
iJay Backdrops · unranked store
We started using Propel Replay about a month ago, and it’s already become one of our go-to tools for optimizing our website. The session replays are incredibly detailed, with smooth playback, accurate mouse tracking, and heatmaps that actually help pinpoint where users drop off or get stuck.
FLOW Compression · unranked store
A Must-Have for Any Serious E-Commerce Store! Propel Replays is hands down one of the best apps we've added to our store. It’s like having a behind-the-scenes pass to your customer journey—Netflix-style! The ability to watch both live and recorded sessions has been a game changer in uncovering hidden friction points that were silently hurting our conversions. The heatmaps are incredibly insightful, helping us identify what captures attention and what gets ignored, so we can make smarter design decisions that actually boost sales. And the survey feature? Brilliant. We’ve gathered invaluable feedback directly from our shoppers to continuously improve their experience. One of the most underrated (but powerful) features is the IP tracking—we’ve been able to spot and block bots and even competitors clicking on our ads, saving us money and improving ad performance. A huge shoutout to Tom from customer care—he went above and beyond to help us get set up and make the most of all the features. Super responsive, knowledgeable, and genuinely cares about helping you succeed. If you're running an online store and want to grow smarter and faster, Propel Replays is a no-brainer. Highly recommended!
Gaia Ceramica · unranked store
i like this app
Favorea · unranked store
Fantastisk og rask kundestøtte! Anbefales
Scanvision · scanvision.no · outside the top 100k
Nice App!
Colamo · www.colamo.net · outside the top 100k
We zijn tevreden met de hulp die hebben gekregen. Vragen worden keurig en eerlijk beantwoord.
Modaee · unranked store
That's a really cool app I looooove it very east to use , aslo Tom from customer support was amazing , keep it up guys you’re doing amazing
Emy's Creations · emyscreations.com · outside the top 100k
Perfect
AEHLA · aehla.fr · outside the top 100k
Great app! Easy to use and very helpful for spotting issues and improving the store.
OAK & ELK · www.oakandelkbags.com · outside the top 100k
Great app! Helps to track visitor behavior, which tells you what you can improve on your store to improve conversions. Also great feature of tagging visitors based on their shopping activity. Free views plan is also nice that helps start for new business owners. Definitely recommend! Thank you!
Chords Crafters · unranked store
good value for money. thumbs up.
ApexGear™ · unranked store
Really nice app for finding out where the most issues are on your product page and fixing them. Recommend
Haltery · unranked store
Great
Gold Addiction · goldaddiction.com · outside the top 100k
The app is easy to use and customer service is really responsive. I'm really happy with this app.
Kristal Serna, Fine Artist · kristalserna.com · outside the top 100k
Sehr schneller und guter Support! Tolle App, sehr hilfreich um zu sehen wie wir unseren Shop für unsere Kunden optimieren können.
QOONA Shop · qoona.de · outside the top 100k
Very easy to install and understand how to use this app. The recordings are so clear that it helps me so much to assess customer experiences in my store.
Paradisus Signature · paradisussignature.com · outside the top 100k
This app is amazing! I wish I had downloaded it ages ago as it's so helpful. It has worked seamlessly without any issues so far. Customer support is excellent as well.
Golden Garnet · goldengarnet.com · outside the top 100k
very comprehensive and great support
FondlyFramed · unranked store
Amazing product and support , free 2000 view is very generous
CosmedicShop.co.uk · cosmedicshop.co.uk · outside the top 100k
I’ve been using Proper Riplay for a few weeks now, and it’s been a total game-changer. The interface is super intuitive, and it’s clear the developers put a lot of thought into making everything smooth and seamless. I love how fast it loads, how customizable the settings are, and how reliable it’s been—no crashes, no lag, just perfect playback every time. What really blew me away is the level of detail in the features—Proper Riplay doesn’t just meet my expectations; it exceeds them. From the crystal-clear audio to the way it organizes my library, everything feels effortless. It’s honestly become an essential part of my day-to-day routine. Can’t recommend this app enough! If you’re on the fence, just try it—you won’t be disappointed. Huge thanks to the Proper Riplay team for making such a great product!
Andiely · unranked store
Tom is very helpful
Playing Cards Co. Australia · unranked store
Great customer support, app works as intended, so far very pleased. Thanks!
The Lemon Print & Design Studio · unranked store
Great app, does it exactly what is says on the tin! Very easy to use!
Trelune UK · www.trelune.co.uk · outside the top 100k
The customer service is amazing. Very kind and helpful. Still testing the app, but I will raise the rating once I see it's working as intended :)
Luxovre · unranked store
I've been using this app for over three months now. It's a great app with a fast and responsive customer service team ( For example- Tom) . Highly recommended!
Atelier Yuchi · unranked store
Está aplicación es de las obligatorias para tener en la tienda ya que te permite mostrar en video lo que hace el cliente incluso puedes verlo en directo
SUPERCBD · supercbd.es · outside the top 100k
very nice app
MORITZ MAISON · unranked store
easy to use
Pure Stream · purestream.ca · outside the top 100k
amazing
Tiravie · tiravie.com · outside the top 100k
great app, works as intended and is easy to track sessions and see what painpoints you might have on your site. I love the heat map and the easy interface,Thanks!
Solarity Labs · solaritylabs.com · outside the top 100k