ShipStation Orders & Inventory

Every review carries the store that wrote it and how big that store is, and 167 of them are complaints you can read in full.

• 2★2026-08-22

  Eigentlich eine tolle App, die gut aufgebaut ist und flüssig läuft. sie lässt sich gut anpassen. Allerdings wird der internationale Versand aus Deutschland mit DHL nicht unterstützt. Und das wichtigste: Wir hatten einen schweren Fehler, der zum kompletten Stop unseres Accounts geführt hätte und der Kundenserivce hat trotz Kontakt per Mail, Chat und Formular über einen Moant nicht reagiert. Überlegt es auch genau, ob ihr euren kompletten Versand an ein Unternehmen ohne Kundenservice abgeben wollt!

  Spirit of Eden · top 100k store

  Link to this reviewVerify at sourcespiritofeden.com

• 5★2026-08-19

  First time using our customer support help with a live person. Chelly was very accommodating and supportive as we navigated through all my questions. She was able to show us some features that we were not aware of. Much appreciated! Henry at GRF

  Grace Rose Farm · top 100k store

  Link to this reviewVerify at sourcewww.gracerosefarm.com

• 5★2026-08-16

  Super happy to have made the switch to ShipStation! it was super quick and easy with Rakesh guiding me through the steps. The functionality is so good and the support from Rakesh was next level – super knowledgeable, helpful and patient. He made sure everything was setup and tested ready to go & even helped me configure so automation rules which will save me so much time. Total game changer. Thanks Rakesh!

  Puriti · outside the top 100k

  Link to this reviewVerify at sourcewww.puritinaturals.com

• 5★2026-08-14

  Stephani Williams was my implementation specialist. She has been really great to work with. Super knowledgeable, communicated well, and helped get the workflow that I needed dialed in.

  STALLY · outside the top 100k

  Link to this reviewVerify at sourcestallybrand.com

• 5★2026-08-11

  We have been using ShipStation for several months now and am so impressed with what the software is capable of doing. Leon helped with our set up and has gone above and beyond to help. Providing extra support beyond our allocated implementation time, answering emails and calls. Greatly appreciated. Coming from a much simpler fulfilment provider, initially the set up process was daunting but now being fully implemented, we are seeing the capabilities and how ShipStation will save us time and money. The use of Automation and with the assistance of their AI Assistant has made the transition easier. The most important reason for choosing ShipStation was knowing the Support and Help Desk that is provided, I have used this service several times and have been answered quickly. For any issues not rectified immediately they continue to investigate and follow up.

  Mrs Edgar · outside the top 100k

  Link to this reviewVerify at sourcewww.mrsedgar.com.au

• 5★2026-08-05

  Rekesh was absolutely amazing in helping me set up my ShipStation account. He was incredibly efficient, patient, and made what felt like a really daunting process so easy to understand. He took the time to make sure everything was set up correctly and answered all of my questions along the way. I really appreciate all of his help and couldn't have asked for a better experience. Thank you so much, Rekesh!

  IN YOUR TWENTIES · outside the top 100k

  Link to this reviewVerify at sourceinyourtwenties.com

• 5★2026-07-30

  We recently completed the implementation of our ShipStation Premium plan, and we had a great experience working with our implementation manager, Chelly Bell. ShipStation has already helped streamline our shipping process and improve our daily workflow. Chelly was patient, knowledgeable, and always quick to respond to our questions. She helped us set up several automation rules that have streamlined our daily operations and saved us valuable time. Thank you, Chelly, for your outstanding support throughout the entire process. It was a pleasure working with you, and we truly appreciate everything you did to make our implementation a success.

  Earth Therapeutics · top 100k store

  Link to this reviewVerify at sourcewww.earththerapeutics.com

• 5★2026-07-29

  Cannot praise Shipstation enough - it makes processing orders seamless and has completely transformed our operations. Couldn't do without it! Special shoutout to our implementation manger Aakriti! Thanks.

  Natio · top 100k store

  Link to this reviewVerify at sourcewww.natio.com.au

• 5★2026-07-27

  This app has made our shipping and fulfillment process much more organized. Managing orders, printing shipping labels, and keeping track of shipments from one place has saved us a lot of time, especially as our order volume has grown.

  Wrapfield Shop · outside the top 100k

  Link to this reviewVerify at sourcewww.wrapfield.shop

• 2★2026-07-22

  Two stars, and it is a shame, because the actual software itself is great. The ability to find orders by scanning a product barcode was essential to our business model, and ShipStation is the only software we found that can actually search for an order by product barcode. The barcode verification for packing has pretty much eliminated our packing errors, and the ability to set up custom parcels has been great too. The software and the automations are genuinely good. The problem is the importing and syncing of orders, especially after changes are made in Shopify, plus continuous ongoing bugs, and for us that outweighs everything good. ShipStation only imports an order once. So if you remove hold tags tags, split fulfilment, or update the shipping location afterwards, it is impossible to get it to sync. We ship from multiple retail locations, and a location change in Shopify simply will not update in ShipStation. We have had orders sit for more than a day without updating, and worse, after a location change orders have flipped to showing as cancelled and refused to load at all, once while our courier was literally waiting at the door and we could not get anyone on the phone. Order splitting is another one. If you split an order in Shopify it does not create two shipments in ShipStation, and we were told we would have to call support to split every order manually on their end, which is not realistic when you split several a day. There is also no way to hold a shipment and release it later, and no way to automatically reprocess rules, so you are constantly clicking Reprocess or calling support to fix things by hand almost daily. The multi-location handling is the core failure. Other shipping software uses child accounts so each location has its own synced account. ShipStation's only answer is separate user logins that each see their own orders, which does not fix the syncing. Even adding a missing barcode to a product in Shopify will not sync back to ShipStation for that order. Barcode scanning also pulls up orders that have already shipped, and the status filter clears every time you scan, which has caused orders to be shipped twice. Onboarding was a nightmare, over a month of daily emails and it still was not right at the end. Great software, held back by sync and reliability problems we cannot work around.

  NZ Tack Saddlery Co · top 100k store

  Link to this reviewVerify at sourcenztack.co.nz

Read all 600 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

Work on ShipStation Orders & Inventory?

Any amount puts this listing above the review-data order, on the board and in Orders and shipping. Every amount and every click is printed in public. Paying also opens a private page for this listing – that is where the badge for your site, the share card and your deal live. Everything you can do here, including what money cannot buy and how to get this listing corrected or taken down.

Not ready to pay for anything? Take the badge – it shows this listing’s live rank on your own site, it is free, and it always was.

Claiming is free and it shows: the listing turns gold in every list – the same highlight a paid card carries – with a Claimed badge, in the exact place its reviews put it. It also earns the only followed link on this site: a claimed listing that has paid nothing links to its own website dofollow – a paid placement never does, because a link that was paid for is an ad. Claiming moves nothing.