Shiptheory
Automate booking shipments with carriers across the world. Save time, money and reduce errors.
#66 of 2,869 in Orders and shipping · Shipping Solutions
- Rating
- 5.0 from 50 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2022
What merchants say
Read all 54 with sourcesEvery review carries the store that wrote it and how big that store is.
- 5★2025-09-15
Great team, we have been launched our in-house fulfilment with Shiptheory last week. The onboarding was great, Josh has been very helpful on all queries we had for our store. We went live with very minimal issues, which were small tweaks & were resolved immediately so no impact on our dispatch. Highly recommend, it also works very well with EasyScan. Thank you for your hardwork
TF Tools Ltd · top 100k store
- 5★2024-02-02
Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.
Rare Forms · outside the top 100k
- 5★2023-12-22
Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.
Clogau · top 100k store
- 5★2023-12-15
Amazing customer support and integration team!
Boomf · top 10k store
- 5★2023-12-13
Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.
Race Anywhere · outside the top 100k
- 5★2023-11-26
Had some issues with my emails to support not getting through, but once we got back in touch, everyone I spoke to at Shiptheory was extremely helpful and listened to our concerns. They quickly implemented a feature that was originally missing and so we're now using the app successfully for all our deliveries. The rules functionality is super powerful and has reduced the risk of human error from picking between services. Would definitely recommend Shiptheory to other businesses like ours.
Leith Bottle Shop · outside the top 100k
- 5★2023-11-17
Game changer. We reached out to shiptheory after a word of mouth recommendation. Kabir has assisted us with all aspects of the integration and helped along our journey to a fully automated shipping process. This app is without doubt the best addition to any shopify store, we are saving hours of time no longer having to book parcels with different shipping companies and worrying if we have charged the correct amout
vapewarehouse.ie · unranked store
- 5★2023-10-30
Very impressed with the overall service, Josh has been great to help set up our account and make sure everything runs smoothly. We would highly recommend using Ship Theory - its very easy to use and saves a lot of time!
Golf Store UK · outside the top 100k
- 5★2023-10-27
We recently moved to Shopify/Shiptheory after having our website redesigned. Kabir at Shiptheory made the implementation process of our new dispatch system so easy. The App works very well, is user-friendly and has made everyday work flow much more streamlined and efficient. Kabir checked in with us well in the following days and weeks to ensure we were happy and all was running smoothly. Nothing was too much trouble! Many thanks from the team at Field Day.
Field Day Ireland · outside the top 100k
- 5★2023-08-31
This is a great app which has automated our shipping label printing and carrier booking processes very successfully. The initial support from Kabir with setup and refining the rules settings was first class - especially valuable to have a direct line phone number to make contact and several video calls to help iron out teething troubles. Thank you,
K18HAIR UK · unranked store
Read all 54 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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