Tapcart ‑ Mobile App Builder
Build an AI-powered mobile app that personalizes every shopper experience automatically.
#951 of 3,465 in Store management · Mobile app Builder
- Rating
- 4.7 from 314 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2017
- Pricing
- Free plan available
- Seen on
- 2,972+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 31 of them are complaints you can read in full.
- 5★2026-04-06
Working with the Tapcart team was a genuinely great experience, and Jessica was a huge part of that. She was responsive, proactive, and easy to work with throughout our entire app launch process. If you're looking for a mobile app platform backed by a team that actually shows up for you, Tapcart delivers. Can't recommend them enough.
Ivy City Co · top 10k store
- 5★2026-03-30
We’ve been using Tapcart as our mobile app builder for a while now, and it’s been a great choice. It allows us to build the app exactly the way we want, and if we need custom screens, the Tapcart team is there to help. They also provide support when it comes to planning and executing our app strategy.
Nutricost · top 10k store
- 1★2026-03-22
The worst experience ever. They uploaded the app with issues and old screenshots and then told me that I had to make my own screenshots. A sign of a business that's understaffed or using a small group to do everything. Please do not use this company for your mobile app, it's trash and a scam.
Olazion · outside the top 100k
- 1★2026-03-05
It’s a great app, simply put — better than most other app builders. I just wouldn’t recommend their support. I run a B2B operation, and 98% of my customers are weekly repeat buyers who use their Favourites list to quickly add products to their cart. With the latest update a few months ago, there’s been a major bug in the Favourites list. When adding a product after the 24th item, the screen jumps back to the top and the list reorders itself. It creates a frustrating experience for my customers, and I’ve received multiple complaints. I’ve also shared videos that customers sent us. The only response I’ve received after inquiring was: “It might be best to instruct your users to use the wishlist feature through the browser on their mobile phones until this bug is fixed.” It’s been almost two months now. Edit: 4 months later, still nothing. I don't they've even bothered to look at this issue. If a simple can't be fixed, it beats to have an app at all. I've taken their recommendation and have instructed all of my customers to use the online website for the near future until we find a better app builder. Will not be working with them anymore.
Kiwanis Food Service · outside the top 100k
- 1★2026-03-03
Rating: 1/5 Unfortunately, our experience with Tapcart was very disappointing. A critical feature — displaying customer review images from Judge.me — never worked properly from the beginning. The images either loaded extremely slowly or did not load at all inside the mobile app. This issue was reported multiple times over more than a month but was never effectively resolved. We followed all recommendations, including removing custom blocks and simplifying the product page to the minimum, but the problem still remained. Without review images, launching a mobile app for an e-commerce business simply does not make sense, as social proof is critical for conversion. What was most frustrating was the overall approach to resolving the issue. It should not be the client’s responsibility to diagnose and fix problems in a paid application. Unfortunately, the way this situation was handled by both sides was not acceptable. In the end, we had to cancel our Tapcart subscription and start looking for an alternative solution.
Nutridome PL · top 100k store
- 5★2025-12-17
This is my second mobile app platform I've used, and Tapcart is by far the best. I've also worked with several other Shopify app vendors, and the Tapcart team (specifically Angelica & Chad) have been the best with migrating and implementing creative and effective strategies. Can't recommend Tapcart enough! Update: We've now been with Tapcart for 2 years and love it! This past BFCM over 75% of our sales were through our mobile app. And our CSM Gina is amazing! If you're questioning which app platform to use, Tapcart is the one!
SoulKu · top 100k store
- 5★2025-12-16
Our account manager Stacey truly goes above and beyond. She consistently keep us updated on the latest features and improvements, make sure we understand how to implement them properly, and are always available whenever we need support. That level of proactive communication and accessibility makes a huge difference and has helped us get the most out of the platform. Highly recommend!
Woxer · top 10k store
- 5★2025-12-16
Tapcart is great! Super easy to set up, extremely customizable, and well integrated with the rest of the Shopify tech stack. Our customers love it too. And our CSM is great to work with and super responsive. Highly recommend.
Vitality · top 10k store
- 5★2025-12-10
Working with Jacob our account manager and the tap cart team has been such a smooth and genuinely supportive experience. From the beginning, they took the time to understand our brand, improving our app layout, issues were fixed quick. Jacob has been reliable, clear and patient. Overall our experience has been excellent.
OFUURE · top 100k store
- 5★2025-12-10
I love Tapcart! Firstly, my CSM is super attentive and quick to get in contact when anything arises! And the platform itself is a much more seamless experience for our customer and converts much better than traditional online store! Also being able to really modify the look/sections down to the nitty gritty top/bottom padding you want - is super helpful for people who aren't 'devs' but know what they need and want done - and can actually execute it themselves with the Tapcart customisations they offer. I love Tapcart - highly recommend to any Shopify user!
Girls with Gems · top 100k store
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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