SMART Shipping Rates & Rules

Every review carries the store that wrote it and how big that store is.

• 5★2026-08-23

  Amazing app and the most amazing support i have ever had! Strongly recomend this app!

  Hemochfritid24 · outside the top 100k

  Link to this reviewVerify at sourcehemochfritid24.se

• 5★2026-08-21

  Customer service is fantastic!

  Candles By A Dad · outside the top 100k

  Link to this reviewVerify at sourcewww.candlesbyadad.com

• 5★2026-08-20

  One of the fastest installs around and did exactly what was needed

  RevGenetics · outside the top 100k

  Link to this reviewVerify at sourcerevgenetics.eu

• 5★2026-08-20

  Amazing app

  TYRILON · outside the top 100k

  Link to this reviewVerify at sourcetyrilon.com

• 5★2026-08-20

  I had a fairly complicated request and the live help solved it without me lifting a finger. Great customer service

  RawSkinCeuticals · outside the top 100k

  Link to this reviewVerify at sourcerawskinceuticals.com

• 5★2026-08-20

  Best customer service, replied and set up my custom shipping rate profile within seconds

  Entanglements · outside the top 100k

  Link to this reviewVerify at sourcewww.entanglements.com.au

• 5★2026-08-19

  The support was out of this world and has saved us literally weeks and £1000s. Mira was amazing!

  Pinks Boutique · outside the top 100k

  Link to this reviewVerify at sourcepinksboutique.com

• 5★2026-08-19

  Extremely helpful in setting up this app.

  Old Soul Soap Company Inc · outside the top 100k

  Link to this reviewVerify at sourceoldsoulsoapcompany.ca

• 5★2026-08-19

  Mira helped me solve a problem that I had worked on for days in about 30 seconds. Thank you! Fantastic.

  Half Mile Coffee · outside the top 100k

  Link to this reviewVerify at sourcehalfmilecoffee.com

• 5★2026-08-19

  **Exceptional Support — Patient, Thorough, and Extremely Knowledgeable** I cannot say enough good things about the support I received from Mira. We had a very complex Shopify shipping configuration involving retail customers, multiple ZIP-code delivery tiers, B2B companies, CNRG, separate shipping profiles, Local Delivery, Store Pickup, and an outside-area freight deposit. This was not a simple setup, and there were several layers that had to work together without disrupting portions of our B2B system that were already functioning correctly. Mira stayed with me through the entire process, carefully troubleshooting each issue rather than making broad changes that could have damaged the existing configuration. She explained what she found, proposed changes before making them, respected the areas I specifically asked her not to alter, and helped us test each delivery tier individually until everything worked as intended. By the end, we successfully had: • Local delivery working for our closest retail ZIP codes • Extended and regional delivery tiers displaying correctly • B2B delivery methods properly separated from retail customers • Our CNRG configuration preserved • An outside-area freight deposit working correctly • Local Delivery and Store Pickup left intact • Our dedicated B2B test environment preserved for future testing What impressed me most was Mira's **patience and willingness to keep investigating when something didn't behave as expected**. Instead of assuming the configuration was correct, we tested it, found the issue, corrected it, and tested again. For a small business trying to build a shipping system that can support both retail customers and a growing B2B dealer network, that level of support is incredibly valuable. Thank you, Mira, for sticking with us and helping get this across the finish line. **Five stars without hesitation.**

  Southern Yankee Woodworking, LLC · outside the top 100k

  Link to this reviewVerify at sourcesywoodworking.myshopify.com

Read all 96 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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