SmartBot: Leading AI Chatbot
24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
#464 of 1,352 in Store management · Chat
- Rating
- 4.7 from 434 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2023
- Pricing
- Free plan available
- Seen on
- 1,366+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 12 of them are complaints you can read in full.
- 5★2026-08-23
Efficace et rassurant
BROCK paris · outside the top 100k
- 5★2026-08-23
good app for shopify
Beautiva · outside the top 100k
Link to this reviewVerify at sourcebeautiva-co-store.myshopify.com
- 5★2026-08-23
very helpfull.
moiobsession.com · unranked store
- 5★2026-08-17
Just incredible! Easy to install, and it will make life easier!
The Collective - Art & Awareness · outside the top 100k
Link to this reviewVerify at sourcewww.thecollective-artawareness.com
- 5★2026-08-06
good app
GVL Group · outside the top 100k
- 5★2026-07-27
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us. Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business. We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products. For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
SSBC-USA · top 100k store
- 5★2026-07-14
très simple a utiliser, l'automatisation se fait simplement.
La Caverne De Chababa · outside the top 100k
- 5★2026-07-13
seems to work ok
TK Star Cables · outside the top 100k
- 5★2026-07-06
wonderful, simple and easy to use good job
y9 cars care · outside the top 100k
- 5★2026-07-06
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
EHILF SWISS · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Slowing down
SmartBot: Leading AI Chatbot usually gets about 13 reviews a month. It got only 9 in the last 30 days. That is -31% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
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