Spocket: US & EU Dropshipping

Every review carries the store that wrote it and how big that store is, and 78 of them are complaints you can read in full.

• 1★2026-08-13

  it great to see 85% of users give a 5 star, i sure cant. the app works well enough but when i tried to cancel charges kept coming. and for that they get 1 star. if you cancel charges should stop. sure i get it if cancelled in middle of a cycle but 2 additional months of charges unacceptable. and good luck trying to find the right dept. to dispute charges.

  BIZZARIOSHOP · unranked store

  Link to this reviewVerify at source

• 1★2026-08-07

  DISHONEST BILLING FRAUD & FAKE REFUNDS - AVOID! Do not download this app! I canceled my free trial well before the deadline and received confirmation, but Spocket's automated system illegally double-debited my bank account anyway on July 23rd (Charges: N165,039.13 and N109,559.13). After leaving a bad review, a support manager emailed me begging me to remove it, providing a fake refund receipt for $78.99 to trick me. The money never arrived in my account. Instead, their system just hit my card with a THIRD unauthorized fraudulent debit today (August 7th) for N69,024.02! They are actively draining my bank account despite written cancellation proof. My bank has officially flagged this merchant (+16285007722) for card fraud and has initiated an aggressive multi-chargeback investigation. Absolute scammers! I will not take down this review until every single kobo is returned to my account. If you don’t wnat to loose all your money in your account don’t use this app

  Novalink Venture · outside the top 100k

  Link to this reviewVerify at sourcenovalink-venture.com

• 5★2026-07-07

  One of the most wonderful applications on Shopify, and the customer service is more than excellent, especially Ms. Leah

  Rysdac · outside the top 100k

  Link to this reviewVerify at sourcerysdac.com

• 1★2026-07-05

  In our 3 years of using Shopify we never had such a horrible experience. The app is barely useable, offers very little compared to what it says, and the UI looks and feels like it was built in one evening using AI. After realising that the app won't work for us, we tried to cancel our membership which took us down a maze were we had to do multiple steps just to cancel. Horrible app and would not recommend to anyone looking for something more than just a tool for aliexpress dropshipping with a premium on top.

  HeroHaven · top 100k store

  Link to this reviewVerify at sourceherohaven.co.uk

• 1★2026-06-16

  Terrible service. Will not let us cancel, talked to 3 people, live and AI and was told we would hear from an account rep that day, it has been 3 days, nothing. Horrible service, and they put up roadblocks when you try to cancel. Do Not Use!

  Siren Swing & Co · outside the top 100k

  Link to this reviewVerify at sourcesirenswing.com

• 1★2026-06-10

  Totally disgusting. After months of work, I'm starting to gain credibility thanks to other apòp. Spocket immediately makes me lose my most important orders despite having high inventories. When I place the order, I'm told the product is out of stock, leaving the customer without the product, having to refund and losing credibility. After months of cataloging, money spent on advertising, etc.

  maxandy.myshopify.com · unranked store

  Link to this reviewVerify at source

• 1★2026-06-10

  Do NOT use this app. It is so broken in so many ways. There are so many easy fixes but they refuse to do them. First, you can NOT contact almost any of the suppliers, like really??? You have to do it through customers service which takes way too long and is such an inconvenience. Half the sellers on the platform are not active. So most of the stuff you sell will never ship. It's impossible to tell which suppliers are highly rated and which ones are not (they all have 5 star ratings.... okay, sure). There is no way to see your product connected in shopify. By that I mean in shopify if I want to see my product in Dsers, I can click view in Dsers, or if I am in Dsers, I can click on the product and it'll bring me to that product in my shopify store. There is zero way to do this in spocket. Also, if you try deleting a product in spocket it does NOT delete it in your store and again, there is no way to find it unless you look through each product for it's product image since they do not even sync product titles or anything. Hell, they almost never even sync inventory correctly. There's no "stop selling when out of inventory" option on spocket. I mean it's just INSANE how much the app is missing. Genuinely impossible to maintain a business if you use this app, I'm really not kidding.

  BandsCo Straps · outside the top 100k

  Link to this reviewVerify at sourcebandscostraps.com

• 1★2026-05-31

  Unfortunately, my experience as a supplier was extremely poor. You should be fully aware of what you’re getting into here. Orders were canceled during the ordering process even though the merchandise was in stock. In total, my cancellations amounted to over $24,000. Customers and retailers asked about the merchandise, shipping status, and refunds—but support provided no clear answers. This isn’t just a minor technical issue; it affects payouts, fulfillment, communication, order status, and trust in the entire supply chain. I had listed over 5,000 products, had genuine inquiries from retailers, and active orders. Yet much remained unclear: whether customers got their money back, whether the merchandise was shipped correctly, why orders were canceled, and when pending payouts would be processed. The support seems to consist of automated responses. Time and again, I’m told that the issue has been escalated, but I haven’t seen any real solutions or clear accountability. For me, this is the worst service I’ve used in this field. The marketplace has potential, but right now it seems unreliable, overpriced, unstable, and very risky for serious suppliers. https://drive.google.com/file/d/1usB00LNiS77FH3fOzX5D7sBIVRz1s7kS/view?usp=sharing

  WORLDSHOP · unranked store

  Link to this reviewVerify at source

• 1★2026-05-23

  Pésimo, luego de los 7 dias gratis se puso automáticamente en la suscripción empire más alta de 99.99 usd siendo a pesos argentinos 140.000 ciento cuarenta mil pesos aprox. me efectuaron un descuento de 197.000 ciento noventa y siete mil pesos argentinos y no me dan respuestas.

  Productos Baires Zona Zur · unranked store

  Link to this reviewVerify at source

• 1★2026-05-21

  Spocket deliver a shocking experience. Their platform barely works, constant issues with logging in among not being able to even use your product allowance for what you pay. You can report issues till you blue in the face, NOTHING GETS RESOLVED. All you ever get told is they have reported it to the tech team. Spocket is a company on the DECLINE. Obviously poor leaderhship. Their live chat support is also clueless. They also rate some suppliers which are known to be SCAMMERS like BigBuy Dropshipping as TOP NOTCH suppliers which is a joke. BigBuy has a 1 star rating on Shopify. Stay away from Spocket. Its a shitshow!!!

  Spocket · unranked store

  Link to this reviewVerify at source

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