TrackingMore Order Tracking
Deploy branded order tracking to reduce WISMO calls, build customer trust and drive more revenue.
#1351 of 2,869 in Orders and shipping · Order Tracking
- Rating
- 4.4 from 346 reviews
- Rating from stores in the top 100k
- 4.3
- On Shopify since
- 2018
- Pricing
- Free plan available
- Seen on
- 8,274+ stores
Bigger stores rate TrackingMore Order Tracking 0.48 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 13 of them are complaints you can read in full.
- 1★2026-06-11
Not working properly. For many orders it's just not showing any tracking updates, although these updates are properly showing on all other tracking apps (like 17track.net). Customer service is dismissive. I'm paying for an app that's not working, but they maintain that they can't refund me because "the app is working". In the meantime I'm getting emails from customers saying that our tracking page is useless because they can't track their order.
Sunny Garden Market · outside the top 100k
- 3★2026-05-23
Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out. May 2026: Tracking More app is not working and updates are not showing correctly. Manual retrack required almost every time. Tickets not being closed and issue persists for almost 3 weeks now. If this continues, will need to find an alternative that works.
Books and You · outside the top 100k
- 5★2026-05-06
Just got started, I like it so far. Got three we are looking at.
Inspect Texas Supply · outside the top 100k
- 1★2026-04-22
The support team is useless; they don’t solve problems. I’ve sent an email and added someone from support, but I’ve been waiting for days without a solution.
ZARTO · outside the top 100k
- 1★2026-04-11
Incompetent support, the tracking tool sends delivery notification emails to my customers for orders that have not yet been shipped (apparently a postal code tracking issue). Customer service is unable to resolve this problem. I strongly advise against this application, especially if you are shipping your packages through French carriers (Mondial Relay, for example).
Le Royaume de Lecki · outside the top 100k
- 5★2026-02-04
Service client au top !
MesChauchettes · unranked store
- 4★2026-01-20
Buono
JADE BRAND · outside the top 100k
- 5★2026-01-11
Good app
shoppingluxer · unranked store
- 5★2025-12-22
This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.
BOOKZONE · outside the top 100k
- 5★2025-12-20
its a great app and so simple to use
Sunshine Dots Art · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Slowing down
TrackingMore Order Tracking usually gets about 14 reviews a month. It got only 0 in the last 30 days. That is -100% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
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