Superfans ‑ Mobile App Builder

Every review carries the store that wrote it and how big that store is, and 13 of them are complaints you can read in full.

• 5★2026-08-05

  Over the last several years of being a customer of Vajro, they are always quick to help with questions I have had or any help needed! It syncs so easily with my Shopify store and is very user friendly! My customers always say how convenient it is to have an app to shop! I highly recommend working with Vajro and their team! Definitely give them a try!

  Stevie’s Beauty Boutique · outside the top 100k

  Link to this reviewVerify at sourcesteviesbeautyboutique.com

• 5★2026-08-03

  Great experience so far! The support is what's really making us like this app. We are days away from going live but thrilled with everything that has taken place so far. Great experience and liking the direction we are heading.

  Eye Candy Pigments · top 100k store

  Link to this reviewVerify at sourceeyecandypigments.com

• 5★2026-07-16

  The app customer service is great fast and accurate. My app never goes down and has never suffered any issues with downloading or sales. i would highly recommend this app builder. We have had the app for approx 3 yrs.

  Mogul Boutique · outside the top 100k

  Link to this reviewVerify at sourcewww.shopmogulboutique.com

• 5★2026-07-01

  Great app, helpful team, i recommend 100%

  United Vintage · outside the top 100k

  Link to this reviewVerify at sourcewww.united-vintage.com

• 5★2026-07-01

  Our experience working with Superfans has been great so far. Their team has been fast, proactive, and very helpful throughout the process. They're committed to accelerate our project while still bringing valuable ideas to improve the design and overall strategy. We would definitely recommend Superfans to other brands looking for a reliable partner to launch or improve their mobile app experience.

  BigBoom · outside the top 100k

  Link to this reviewVerify at sourceusebigboom.com.br

• 1★2026-06-30

  We are very disappointed with this app. We use the live selling feature only once a week, and the monthly fee is almost $600. However, the live feature has had serious issues almost every 1–2 months. In February, we already experienced a live selling problem. After contacting support, we were told they would improve it as soon as possible. But only about one month later, another major issue happened again during our live sale. This time, all product names showed as unreadable garbled text, so customers could not understand what products we were selling. This directly affected our live sales, customer experience, and caused business losses. For an app charging such a high monthly fee, the core live selling function should be stable. Unfortunately, the reliability has been very disappointing, and these repeated problems have made it difficult for us to trust the app for our business. The review above was posted on April 29 and updated today, June 30. The live streaming function has failed to launch again, triggering an error message. It has been only two months, yet the monthly cost remains nearly $600. After contacting support, I was told I had to wait for staff to come on duty to resolve the issue, leaving the merchant to shoulder the losses caused by the inability to stream on schedule.

  Beauty Corner · outside the top 100k

  Link to this reviewVerify at sourcebeautycorner.in

• 5★2026-06-29

  We have been using Superfans for almost a year now and we are extremely happy with the great support they provide. Aswini has been fantastic since day one. She is amazing at following up, as well as providing information and strategy to help us grow. We look forward to continuing our great partnership with Superfans and seeing our CanesWear Mobile App continue to grow.

  CanesWear at Miami FanWear · outside the top 100k

  Link to this reviewVerify at sourcewww.caneswear.com

• 5★2026-06-29

  We've had a great experience with Superfans. The product itself is really well-designed and does everything we hoped it would. What really stood out, though, was the customer support. Antra in particular was incredibly helpful, patient, and quick to resolve everything we ran into. It's rare to get support this good. Highly recommended!

  String & Thread · outside the top 100k

  Link to this reviewVerify at sourcewww.stringnthread.com

• 5★2026-06-25

  The Superfans team is always very responsive. They answer our questions and resolve any issues we may be having very quickly.

  Laura's Cheesecake · outside the top 100k

  Link to this reviewVerify at sourcewww.laurascheesecake.com

• 5★2026-06-08

  Currently in the trial mode and setting up the app has been great! The team has been very helpful explaining each step and assisting with our creation. I gave examples of the type of app I was looking for and it was created quickly and any changes I have they're quick to assist. I'd definitely recommend Superfans to any brands looking to create their own app.

  Niu Boutique · outside the top 100k

  Link to this reviewVerify at sourceniuhawaii.com

Read all 399 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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