Zoko: WhatsApp for D2C Brands
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
#5 of 853 in Marketing and conversion · Abandoned Cart
- Rating
- 4.9 from 401 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2020
- Seen on
- 1,635+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 19 of them are complaints you can read in full.
- 5★2026-08-25
Excellent product. The app works great, its intuitive and simple. Zoko AI will take some training but once its trained it works great and converts sales efficiently. The customer success team is super helpful and has a lot of insight to offer to improve the improve the operations on the app
Tabi Clean · outside the top 100k
- 5★2026-08-21
For anyone using whatsapp and shopify combination as their main line of selling, this app is great. They keep on improving and they listen to what you need as a customer to add new features
Nekito · outside the top 100k
- 5★2026-08-21
I use Zoko since june and it changée the way I work. The tool is perfect and I'm very happy to work on it with Muzaina who helps anytime
KIDISHOE · outside the top 100k
- 5★2026-08-21
The app is wonderful. The organization is great. It is being continuously developed. Customer support is very responsive. They activated my account during a holiday, which is definitely to their credit. Just one thing: I hope the mobile app gets improved even further.
to brew · outside the top 100k
- 5★2026-08-20
Great Discussion and Clarified our Doubt with the Support Person - Bharath. Really He makes as More comfortable and very energitic. also makes me more comfortable.
Inventaa · top 100k store
- 5★2026-08-19
Amazing experience with zoko, very helpful people, absolutely a no brainer to signup with them, also Aaquib has been superb
Versaga India · outside the top 100k
- 5★2026-08-18
The best part about using Zoko is their exceptional onboarding/customer support team. I have dropped texts to them at very odd times and they've always responded promptly. Nishant in particular has been really helpful in making me understand the platform and making sure that I am able to get the most out of it.
HZYCLO · outside the top 100k
- 5★2026-08-18
Bharat And the entire team has been very supportive and helpful. Using the app is also easy.
Sanatana Journey · outside the top 100k
Link to this reviewVerify at sourcedivinestore.sanatanajourney.com
- 5★2026-08-18
It is a really helpful tool, I have been using them for more that 1 year and it is converting sales. The Customer Support is great and Bharat is very supportive and responsive.
Les Gastronomes · outside the top 100k
- 5★2026-08-18
It is a really good app with extremely professional support. We are offramping from it purely for a technical reason specific to our store but would recommend them to everyone else. If you are stuck with WABA restriction issues, their team can definitely help you navigate the complicated Meta Support process. Even when I am leaving them the support is professional and helpful, you rarely see that.
Divya Mandir · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Picking up
Zoko: WhatsApp for D2C Brands usually gets about 9 reviews a month. It got 18 in the last 30 days. That is +93% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
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