Yotpo: Product Reviews App

Every review carries the store that wrote it and how big that store is, and 20 of them are complaints you can read in full.

• 5★2026-08-20

  We've been really impressed with the level of support from the Yotpo team. As a small business without dedicated technical resource, it's reassuring to know that whenever we reach out, for Reviews or Loyalty, we get a helpful response either on the spot or via email. It's also refreshing to be able to speak to a real person when the AI agent hasn't quite resolved the issue. A special mention to Vien Saints E, who has helped us on multiple occasions with some tricky DNS record issues. The patience and quality of support have been outstanding, thank you!

  ZONE3 · top 100k store

  Link to this reviewVerify at sourcezone3.com

• 1★2026-08-20

  I’ve been using Yotpo for over a year and have consistently been on the Pro plan. Last year, I was able to import genuine customer reviews and have them displayed with the Verified Buyer badge. This year, however, I was told that imported reviews on the Pro plan can no longer receive the Verified Buyer badge, and that I would need to upgrade to the Premium or Enterprise plan to qualify. What makes this especially disappointing is that these are real customer reviews, not fake or fabricated reviews. Changing the policy after merchants have been using the platform for years feels unfair, especially when an important feature that was previously available is now being tied to a much more expensive plan. After using Yotpo for more than a year, I’m very disappointed with this change and cannot recommend Yotpo to other merchants who rely on importing genuine customer reviews.

  DreamTraveller · outside the top 100k

  Link to this reviewVerify at sourcedreamtraveller.com

• 5★2026-08-19

  Warly was very helpful, although the problem was not fixed it was escalated well and quickly. Hopefully we can solve the issue we are having :)

  phaenom · outside the top 100k

  Link to this reviewVerify at sourcewww.phaenom-footwear.com

• 5★2026-08-10

  great service!!

  FASTSUB · outside the top 100k

  Link to this reviewVerify at sourcefastsub.com

• 5★2026-08-10

  Doner P was very helpful and knowledgeable. He saved me a lot of manual work as well.

  Advanced Affordable Hearing, LLC · top 100k store

  Link to this reviewVerify at sourceadvancedhearing.com

• 5★2026-08-09

  always a pleasure to deal with, exceptional customer service. A little shoutout for "Vien" THANK YOU!

  Official Staunton · top 100k store

  Link to this reviewVerify at sourcewww.officialstaunton.com

• 5★2026-08-07

  Yotpo has been great so far. Widgets are great and support even better. Last time we had great service from Mitch R.

  MaxiClimber · top 100k store

  Link to this reviewVerify at sourcemaxiclimber.com

• 5★2026-08-05

  I was surprised at how fast and helpful Caroline and the Yotpo team were, they were incredibly swift and I would highly recommend them as an app for the features and as a company for the customer service!

  Bella-Lu · outside the top 100k

  Link to this reviewVerify at sourcewww.bella-lu.com

• 5★2026-07-31

  Great, efficient service. Quick identification and resolution of issue. Appreciated!

  DIOME · outside the top 100k

  Link to this reviewVerify at sourcewww.diome.co

• 5★2026-07-28

  Jeorge Kenneth V is a huge help with customer service needs and the app. has performed perfectly.

  discoverskon · outside the top 100k

  Link to this reviewVerify at sourcediscoverskon.com

Read all 300 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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