Zakeke ‑ Customizer 2D & 3D

Every review carries the store that wrote it and how big that store is, and 18 of them are complaints you can read in full.

• 5★2026-08-18

  Great app with great support

  Fun Cases · top 100k store

  Link to this reviewVerify at sourcefuncases.com

• 5★2026-07-27

  Nice App - a few things that really stood out to us about Zakeke: - Directly tied to the order: The finished design is linked straight to the Shopify order — no manual back-and-forth sending files around. - Huge time savings on setup: Without Zakeke, we would have had to build the entire designer ourselves. This let us launch extremely fast, with far less development effort. - Multi-language support: Since we need the designer in both German and English, it was great that translation just worked out of the box. If you are interested on how we have implemented it -> you can try it out here: https://lemontaps.de/collections/nfc-cards/products/nfc-holzkarte-1

  Lemontaps · outside the top 100k

  Link to this reviewVerify at sourcelemontaps.de

• 5★2026-07-13

  The app provides all the features we need to offer our customers a smooth design experience for their custom drafts. The configurator loads quickly and is easy and intuitive to use. Zakeke’s support team is fast, helpful, and always finds a suitable solution quickly whenever we have questions or need assistance.

  Grabmale24 (aywa GmbH) · outside the top 100k

  Link to this reviewVerify at sourcegrabmale24.shop

• 5★2026-06-11

  Nice App, we use it more then one year and has been working very good. Would recommend.

  Olique · outside the top 100k

  Link to this reviewVerify at sourceolivenholz-geschenke.de

• 5★2026-04-29

  I am setting up a new store and had some questions about the options. I spoke with Goran and Gaia and both are awesome to get support from. Setting up Zakeke is very easy compared to other customizers honestly. I look forward to working with them for long term. There are lots of features the app provides and you can add so many cliparts and assign those cliparts to different products. Amazing!Thank you!

  DurablePrints · unranked store

  Link to this reviewVerify at source

• 1★2026-04-28

  1) The customer service is barely available. Like the other apps, there is absolutely no chat option available. You will have to figure it out and it is complex. If you email them, they will respond after 24 hours and the response I have received is very lame as if the representative is just trying to avoid answering and not being helpful. 2) This app is very expensive. 3) There is a lazy loading. There will be buffering and it is super slow. 4) If you have problems with the orders, good luck as the customer service will be of no use when the time is of essence. 5) You will have to wait for a single email 24 hours and when you have follow-up question, you will wait another 24 hours. I may look into inkybay or customily.

  DurablePrints · unranked store

  Link to this reviewVerify at source

• 5★2026-02-27

  Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!

  Mobile Terraces · outside the top 100k

  Link to this reviewVerify at sourcewww.mobilasterases.lv

• 2★2025-11-06

  This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.

  Randy's LLC · outside the top 100k

  Link to this reviewVerify at sourcerandys.rocks

• 5★2025-09-24

  Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all. We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.

  Fairtrademerch · unranked store

  Link to this reviewVerify at source

• 5★2025-09-10

  Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!

  SIGG Switzerland · unranked store

  Link to this reviewVerify at source

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