Hotjar's Shopify app has 86 reviews at 4.4, which is almost nothing for a tool this well known. Most merchants install Hotjar through a script rather than the app, so the rating reflects the connector and little else.
10 alternatives ranked · Analytics · minimum 120 reviews to qualify
Prebuilt and Custom Reports to Automate Repetitive and Frustrating Data Tasks
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Instantly track your True Profit. Sync costs & report on Net profit, profit & loss, LTV, profit calc
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Post-purchase, NPS, on-site, email & SMS surveys. AI insights reveal what actually drives sales.
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Add interactive dealer map & physical stockist location to any store page.
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Precise, customizable reports and data exports. All your data, in any format, automatically!
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Custom reports & analytics for sales, inventory, orders & customers. Schedule, export & share.
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Stop losing sales: AI, replays, heatmaps, surveys & checkout recording optimize conversions fast
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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
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AI Profit Agent: real-time profit analytics, P&L, lifetime value (LTV) & cohort analysis.
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Record user sessions, understand your customer, and provide versatile surveys to improve your store
Analyticssee details
Selected from Shopify’s own Analytics sub-category, so the comparison is like-for-like. The one-line descriptions are each vendor’s App Store tagline, quoted as written.
On review data, Microsoft Clarity: AI Insights rates 4.6 across 1,959 reviews and sits #15 of 16 in Analytics here – see details.
Analytics is a broad sub-category and some apps below report on orders rather than on behaviour. If you came for session replay specifically, only a few of these do it.
Ranking method, the review floor and how paid placement is kept separate are explained once on how ranking works. Short version: review data sets the order, money never does.